Thon Hotel Brussels Airport

Location was practical. Equipments were fairly good and it was clean.

The night staff was nice and efficient. But the morning staff was a disaster! I came 10 minutes too late for breakfast. I asked if I could exceptionally get some food from the kitchen, being 8 months 1/2 pregnant. I was simply told first that food had been put away in the kitchen and that it was not possible. Then the lady changed her version saying that they had already thrown away all breakfast, to make sure I would not insist on getting some food I guess... When I asked if other hotels around would offer some breakfast, she answered that everything was closed by 10am without checking with other hotels. When I told her that I would then have to order a taxi to try and find something in the closest town, she showed absolutely no willingness to help and simply said that this was my only solution. Good that I went to the nearest hotel, the PentaHotel, where they were serving breakfast until 11.30am and welcomed me in the nicest way. I will never go back to this hotel for this very reason. Showing no flexibility even when obviously the person needs specific attention is unacceptable.