Bukarest hotellit Văcărești

Plussat: The hotel is excellent and I would recommend it to everyone

Plussat: Staff! Thank you Bogdan!

Miinukset: My bank account was actually charged twice by RIN Grand Hotel. I received this information from my bank in Sofia, and that happened after half an hour of unpleasant conversation with the manager of the bank and two more employees. At the end I got an apology from the bank, but up to this moment, none from RIN Grand Hotel. I have much more to tell about the problems with the services in this hotel, but I actually do not have the time nor the desire to do so.

Plussat: Breakfast was good each morning but same menu everyday, Front desk, concierge and maid service were excellent.

Miinukset: bathroom lighting was dim, same breakfast menu everyday (7 day stay) went to La Boema restaurant for lunch one day and staff did not check on us to serve drinks not even water, poor service.

Miinukset: Mess. This word describe hotel the best. Mega mess at the breakfast, dirty dishes on tables, paper cups, food - so, so. Staff did not know about facilities they are promoting in hotel rooms flyers. I wanted to book a massage and they convinced me few times it will be possible to do on Sunday morning. It was not and I had to find out on my own, that massage salon is closed on Sunday. In my opinion staff was not too friendly and bit lazy. In room it was very loud and I could hear everything from corridor and other rooms. I asked for a quiet room, but with such a leaky doors, lack of a doorstep it was not possible. In general I expected more from this place.

Plussat: I liked the central location and yet quiet atmosphere. The staff were very helpful, friendly and understanding.

Miinukset: The WIFI seems to be sporadic at higher levels.