City View Inn

Clean and well taken care of

Did not enjoy being assaulted by managemet.

It was clean. But stay away from this property at all costs. This hotel is a complete embarrassment. They do not allow any cancellation, so as soon as you make a reservation you’re stuck with this place that will surely ruin your whole trip. Do not even consider this establishment. I wouldn’t even think about going back if they returned refunded my money 10 fold. If you are reading this review, save yourself the trouble.

Stayed here only a single night and had by far the single worst customer service experience of my life. My room had multiple plumbing issues (primarily a leaky faucet) and the motel staff behaved extremely unhelpful and seemed uninterested in helping. I was told multiple times that If I had a problem with the room that I should leave and find another place, completely unreasonable considering it was 10 P.M and I had 3 children already asleep. The best the staff could muster up was providing me with a bucket and towels to capture the leaking water. Water was everywhere and I had no choice but to stay. When I approached the staff again in the morning with my complaints about the previous night, they told me that they would take this issue to the manager so that I could get a refund for my troubles. Although I was hesitant, they denied me a refund on the spot, promising that the manager would call us within 2 days. After 4 days no call came from the inn. My wife called them to follow up on their guarantee of a refund and they denied ever promising us such a thing (even though I have their writing on the back of one of their business cards) and hung up on her when she requested to speak to the manager. An hour later, when I was driving with my family in the car, she got a call from the motel and put it on speaker so I could hear as well. A man claiming to be the owner asked about our request for a refund and when my wife began to explain our issues he responds in a very hostile manner, yelling, screaming and insulting her with many F-words in front of our children in the car, although we previously had told him that he was on speaker. He threatened to charge my credit card 500 dollars if we ever called back and my wife hung up on him after he started to scream various profanities across the line. This was by far the absolute most disgraceful, disrespectful, and unprofessional customer service I have ever seen from an establishment.

It started all right the staff at front desk was polite and pleasant.

Once we entered the room we saw a dead bug by the door. The next morning we found multiple bed bugs by our bed and the travel crib of my infant daughter!!! She has a few bites and multiple bite marks on my arms and legs. Avoid this motel especially #6