Burlington hotellia

Plussat: Beautiful landscaping; unbelievably comfortable bed; beautiful decor yet super comfortable places to sit & relax. Like a warm welcome from close family but even better

Miinukset: I didn’t like that I only had one day; but Shane’s amazing hospitality welcomed me to linger on the property after check out for an even enhanced stay

Plussat: Yes the croissants were to die for, so flaky!! The bed was perfect! Attention to detail was phenomenal ! Host has a wonderfully pleasant personality and disposition! A pleasure to stay here! Will love to return when possible!

Miinukset: Absolutely nothing!

Plussat: Great place to stay, centrally located for a tour of the many waterfalls! Property had everything you could want and more. Wouldn't hesitate to recommend.

Plussat: The breakfast was delicious and we loved the feeling of being home even though we were away. The owners were friendly and helpful.

Plussat: The property is amazing. It has everything you can think of. My bedroom was amazing. The bed was big and comfy and a teddy bear was waiting for me patiently to get in. The room has a microwave, a small safe and a fridge. Complimentary popcorn and Coke cans are provided. The owners are pet lovers, so my dogs were spoiled as much as I was. The ranch has a closed yard with grass where the dogs can run free. My 12 year old dog was as happy as a puppy in there. For the rainy days you can stay in a room with a fireplace and read a book or play a game with friends. Your dog is welcome wherever you go on the property. The breakfast is amazing. Warm croissants cooked that morning, orange juice, scrambled eggs with ham and potatoes. Coffee or tea. If you need to be spoiled, this is the place to go. I will return for sure

Miinukset: Everything was perfect, so I can't say that it was something I didn't like

Plussat: Our room was very quiet and the bed very comfortable. Breakfasts were generous, fresh croissants were an added bonus.

Miinukset: The location was further out of Ancaster than we had anticipated, though on a fast road.

Plussat: Breakfast was great. Nice presentation. The owner is fantastic. Super friendly atmosphere

Plussat: Shane thanks it was wonderful.

Miinukset: Nothing.

Plussat: Very well kept and decorated. Clean and welcoming. Good food and service

Plussat: Shane and Alan were lovely hosts - welcoming, friendly, attentive. The house was clean, the room had everything we needed - and then some. Breakfast was great. We also loved the backyard - the swing was a nice touch to watch the sunset.

Plussat: From the minute we saw the hotel we were so pleased. The hotel room was amazing! The bathroom was so clean, everything was so clean. Fireplace was so lovely. Loved the hot tub!! Just wish we were there longer!!! We really enjoyed our stay. Staff was great and the breakfast downstairs was so good. Thanks again.

Miinukset: I honestly can't say anything we didn't like about the time we spent at Carmen's.

Plussat: The Staff

Miinukset: NA

Plussat: Extremely clean, comfortable beds, great staff

Miinukset: I was disappointed that the restaurant was closed on Labor Day

Plussat: Didn't have breakfast there

Miinukset: Couldn't get any better

Plussat: Spotless, great staff, great value

Miinukset: Nothing

Plussat: The staff were very friendly and helpful. We attended a wedding there and every staff member we encountered was great!

Plussat: Friendly staff,efficient check in,very nice rooms.......nice that we didn’t have to go outside to attend the wedding reception

Miinukset: Was not totally aware of the continental breakfast and where it was

Plussat: Good location

Miinukset: None

Plussat: Clean and organized

Miinukset: Young security guards think they are Gods

Plussat: The rooms were good, the staff are good, the food was good. In the early evening the card lock on our door malfunctioned.It took more than 45 min's for the desk clerk to find a key to let us into the room,but only had a master key and no

Miinukset: key for us,so we had stay in the room or leave the door open. not moved to another room. Your comments section is too small.

Plussat: Really nice and spacious room. Nicely decorated lobby and common areas.

Plussat: Nice size room, clean hotel with friendly staff. Microwave and fridge in the room along with a coffee maker. Beds were comfortable and clean.

Miinukset: There is a fixed shower screen which makes it difficult if you are small to get to the bath taps.

Plussat: The homemade full breakfast was excellent. Gwin, the owner, was very friendly, helpful and welcoming.

Plussat: A very friendly welcome, atmosphere made it a home from home, and there is a lovely front sun room to relax in with views over the city below. Gwen and Ken were there with advice and local knowledge, happy to help.

Miinukset: N/a

Plussat: The very “Welkom” feeling was super! Delicious breakfast on a beautiful breakfasttable !

Miinukset: ——

Plussat: The owners where very friendly and ensure I had everything I need at my disposition and more. Will definitely go back

Plussat: Friendly host, interesting period house on “top of the mountain “. in Hamilton. Amazing views over the city.good walks too and close to restaurants and stores . Highly recommend it.

Plussat: Food was excellent, large helpings. Location was central with easy access and many local parks.

Miinukset: nothing

Plussat: Have stayed there several times before, and everything is always perfect.

Miinukset: Wouldn't change a thing. The owners always go out of their way to please us.

Plussat: The owners are so friendly and really care about their guest.

Plussat: It was not air conditioned, it was claustrophobic, it was too cramped, I stayed only one night because i got sick and it was 85 degrees. could not navigate the treacherous stairs and was afraid of falling. The breakfast was good. I checked out the next day but no one will give me any money back. What a disaster1

Plussat: Bathroom was clean and good sized (almost the size of the bedroom (which was hideously small).

Miinukset: Outragiously overpriced. After paying 152$ for one night stay, you'd expect to get some quality of the room and service. Room was tiniest possibly, beds are small and short (I am only 178 sm (under 6 foot tall), but my legs were sticking out if laying straight. But the main thing was ODOR: room had that unforgivable smell that usually found in very old "granmas'' aicient closet with unwashed clothes...anyone who have been in the the second-hand clothing store (goodwill, salvation army etc), . would instantly recognize that odor. All night we had window open, but the smell never dissapeared. Breakfast: even more strange... hostess knocked at our door for "breakfast call" at 8:30 (woke my wife up, which was rude, especially that she knew that we arrived close to midnight after long drive). We decided to get up, had few minutes to prepared ourselves, but when I arrived around 8:55 to the dining room, I was told that "breakfast is over", so I may get only a fruit cup if I want.... Where in the world of hospitality (forget the hotel business), one would not offer guest a normal breakfast when the guest happens to be less than 30 minutes "late"?!... Not in my world, for sure. Very dissapointed and shall never stay there nor recommend this place to anybody.

Plussat: Location was 1 minute from Hwy 403 and 2 minutes from a mall & restaurants

Miinukset: Sofa bed was not very clean

Plussat: the room was great ,loved the Jacuzzi and the bed ,ice maker in the fridge was great did not have to leave the room .

Miinukset: the front desk guy at check in was not very nice was not happy with his service , the night time guy was very friendly and helpful

Plussat: Comfortable room to work in the evenings. Great sleeping comfort and quiet during nights. Very clean. Thank

Miinukset: I am gluten and dairy free so found there were limited or no options for breakfast. Fruit disappeared quickly and they didn’t replenish so I had to buy breakfast elsewhere.

Plussat: The way the rooms where set up very spacious

Plussat: Couldn’t fault it. Excellent room and breakfast was fab. For a family of 2 adults and 3 kids it had everything.

Miinukset: Location but that was due to not knowing distances etc...in hindsight would have booked nearer to niagra falls but it didn’t take away from hotel.

Plussat: I like everything, from front desk reception( Patrick was amazing)to house keeper.( Elena Vlad ) was very helpful.

Miinukset: Nothing. I can not be more happy.

Plussat: The bed was very comfortable.

Miinukset: The room lighting was awful. We had 1 lamp without a lightbulb and the halogen lights were awful.

Miinukset: Was disappointed that there was no tub in the room.

Plussat: excellent place to stay for holidays and business as well. totally adapted for families (we stayed almost 1 full month/ 2 adults + 2 kids) . excellent facilities, including laundry, kitchen, fitness center and swimming pool. excellent balance quality/cost. Efficient and service oriented staff, kind and careful cleaning employees. the breakfast exceeded our expectations.

Plussat: Location. Overall appearance. The room. All very nice!

Miinukset: Very little.

Plussat: I don't eat breakfast. The location is central to most things I needed to access.

Miinukset: Nothing

Plussat: Breakfast was varied and reasonable quality

Miinukset: Our type of room was not available and we got downgraded A cleaning lady came into the room at 7:30 am while my daughters were sleeping and I was away The breakfast area uses all plastic cutlery plates and glasses which is unacceptable in 2019

Plussat: Very comfortable I can say and very clean

Miinukset: I don’t likewise the price mis matched

Miinukset: breakfast was overpriced for an okay meal. Service was SLOW. Very very SLOW. If we were to come again defiantly wouldn't eat there!

Plussat: Staff was friendly. The food available was very good. Pool was great. Perhaps a little to warm.

Plussat: Clean room, comfortable bed, kitchenette, close to highway

Miinukset: Lots of homeless around (just the area of Hamilton in general) but they didn't bother any of us!

Plussat: Comfortable and clean. Great location!

Plussat: Very clean and spacious rooms, good dining room for breakfast, lots of parking.

Plussat: Very good quality restaurant linked to the Hotel. With good price/quality rate. Breakfast from the menu, but served very fast if you are in a hurry.

Miinukset: No hot tub

Plussat: Pillows! Best ever and plenty of them.

Plussat: Very comfortable beds and big rooms.

Miinukset: Doesn't include breakfast.

Plussat: The beds were awesome The pool was very good

Miinukset: We had a room street side and it was very LOUD with road noise. Location was bad with nothing in walking distance and the entry and exit from driveway was impossible.

Plussat: Nice clean room and comfortable and clean amenities. There has obviously been some effort made (with success) to make it a decent place. Pretty Quiet. Restful. Updated. Easy check in and out. Fridge Efforts have been made to be more efficient - LED lights etc. Lots of security cameras Nice water dispenser Pool and hot tub were apparently very nicely maintained. Seemed clean. Lots of plugs beside the bed up nice and high for easy use with cell phone chargers etc.

Miinukset: Remote control was missing for the TV. A call to front desk quickly located it, however. Top sheet was missing (forgotten?) on one of the beds - I moved to the next bed. Flow was a little too low from the wall-mounted shower head - took too long to get clean and had no massage option. Menu at on-site restaurant. Much better options were found within a 2km walk. Supplied shampoo looks nice enough but smells pretty horrible and low suds - better stuff from the dispensers at the gym lots of security cameras Phone was tricky to use first time. Labels and instructions on phone were very small print, too hard to read with bad eyes.

Plussat: The room was exceptional for the price, the breakfast was lovely as well.

Miinukset: Parking was expensive and limited, but I did manage to get a spot each night.

Plussat: The room itself was amazing.

Plussat: Location was good and our suite was clean and nice

Miinukset: Only 2 elevators for 12 floors! Always had to wait esp. during breakfast hours. Breakfast was too congested. Staff was NOT knowledgeable about city (ex: they were not able to find a local "International Village" listed on hotel brochure of the city)

Plussat: The beds and pillows were super comfortable. The breakfast was really good and the waffle machine, I loved it!. Everything was super clean and the staff helpful and nice.

Miinukset: The sofa bed in the living room was really uncomfortable, closed as a sofa and opened as a bed.

Plussat: Location is very good

Miinukset: Payment of security deposit was new to me

Plussat: The room we changed into and paid another 20 dollars

Miinukset: The pull out sofa bed was horrible no one could have slept on it. So we had to change rooms for two doubles beds for three people and pay 20 dollars more

Plussat: Large comfortable room - easy check in

Miinukset: Elevators were very slow and always overcrowded

Plussat: the room and environment are very clean and the staff very helpful.

Miinukset: too much noise from the room next to me whenever the bathroom was used or its door opened or closed. especially at night. The front desk staff need be updated on information for customers as I was tossed back to booking.com for questions on change of date and payments.

Plussat: Good breakfast - great benefit for guests

Miinukset: lounge- it could have been improved with someone at the bar to serve drinks.

Plussat: The location, the rooms arrangement and ambience

Miinukset: Delayed housekeeping

Plussat: The suites were very nice and kitchenette had a dish washer.

Miinukset: slightly noisy pipes at night.

Plussat: The location to the First Ontario Center was great. Only a couple blocks.

Miinukset: The free breakfast was not the great. The eggs had peppers and onions in them and there was no bacon.

Plussat: Welcoming reception area and staff. Comfortable clean room on the lake side. Good breakfast.

Plussat: Room with a view thanks

Miinukset: Plastic cups instead of China which is a shame the lay out of breakfast was confusing to say the least notice it was not just us but everyone getting those breakfast . Car parking charges five dollars really when we are staying on site!

Plussat: Great location!

Miinukset: Pay for parking, only a small fee $5 but should be included when paying $200 + tax for what is a very standard room in a 3.5 star hotel in a suburban city like Burlington. It is not center of a major city such as Toronto and all comparable hotels in area parking is included.

Plussat: location was perfect....good sized rooms.....

Miinukset: breakfast selection was poor........bar was closed for refurbishment

Plussat: Breakfast was OK... nothing very special

Miinukset: The rooms have no drawers! Nowhere to put folded clothes!

Miinukset: Given wrong time for breakfast from the front desk. Parking and cost.

Plussat: The front desk staff was friendly, the hotel itself is very nice and has a beautiful setting on the lake. The room was very clean and the bed was comfortable. The only issue was with the breakfast.

Miinukset: The breakfast was not great. We went down at 9:20, and 3 out of 4 coffee urns were empty, there was no whole wheat bread and no bacon. I asked for decaf coffee, but it wasn't replaced. The bacon finally appeared 20 minutes later. It wasn't so much the food as the service. I think there were 5 girls working, and they moved extremely slowly and were definitely not on top of the food situation; they seemed totally indifferent. TV picture wasn't very clear. It didn't appear to have HD.

Plussat: Wifi was strong. Bed was great. Front desk Richard was helpful.

Miinukset: The food at the restaurant was mediocre, drinks menu needs more local offerings.

Plussat: Quiet, comfortable rooms. Great location. Can walk to many restaurants and shops as well as the waterfront.

Miinukset: The breakfast display was in a dark restaurant within the hotel . Windows are dirty and the music piped in is loud. Yogurt and hard boiled eggs displayed without ice or refrigeration. Try the cafe across the street.

Plussat: Loved the room. Lots of seating for our group of 6 before heading out. Fridge , keurig, comfy bed, nice bathroom and the window will open a bit for fresh air. Nice hot buffet in restaurant overlooking the water. Loved it!

Miinukset: Public parking but there were plenty of spots when we arrived early.

Plussat: The views of Lake Ontario. This hotel is truly a 'Waterfront Hotel'. The back of the hotel has direct access to Lake Ontario and the pier. A very scenic view of either the Lake or the park.

Miinukset: None

Plussat: Its location at the base of the pier right in downtown.

Miinukset: I noticed a few maintenance issues that need addressed. There were some very loose tiles in the restaurant patio floor where we had our buffet breakfast and elevator door didn't close smoothly (a clunk sound that made me nervous).

Plussat: Pet friendly

Miinukset: 20 $ cleaning fee for pet but there was animal dander in room

Plussat: One of the best stuff front desk absolutely amazing . Very clean rooms one of the best hotels in this area I had a pleasure to stay in

Plussat: Staff arranged cleaning personnel to get us an early check-in.

Miinukset: Nothing comes to mind

Plussat: Everything is very good.

Plussat: Clean and tidy! Looked welcoming!

Miinukset: Nothing

Plussat: Front desk staff where very nice. Also they had great tips on where to go out for food. Anything you need they had it covered

Miinukset: I came back to my room around 11:30pm sunday night to find my door left lodged open by the cleaning staff, and by the way when they make up the rooms you never know what you will end up with or with out or what bed will be made or not made...lol

Plussat: The front desk person was amazing!! Helpful and very personable!!

Plussat: Had everything necessary for comfort and right off the highway on a low trafficked street.

Miinukset: Bathroom floor on second day could have been cleaner. But helpfulness of hotel staff made up for that!

Plussat: Good choices for breakfast,friendly staff.

Plussat: They switched me to one of their best rooms for our second night, away from the QEW, and this was great, no noise, excepting that it was near the kitchen, and they start work @ 5:00 am. BUT this was GREAT ! Breakfast was great. JP

Miinukset: We were given a king room with a connecting door on day one - noise thru this door was terrible, and the heater was making loud noises caused by the fan, I did not sleep for much of the first night. Next to the QEW, NOT GOOD, more noise. JP

Plussat: Enjoyed our stay. Lovely staff always helpful x

Miinukset: Nothing

Plussat: We really liked the friendliness of the staff. Nothing was too much trouble for them. It was very clean and it’s so accessible to the stores and highways. Thank you to the cleaners, front staff and the owners. We will return there.

Plussat: Beautiful and clean and convenient for us

Miinukset: None at all. In the future I will choose to stay in the same hotel for sure

Miinukset: Very average. No included breakfast. Frankly, overpriced for what they offered and the location

Plussat: Everything was better then expected

Miinukset: food..had to go out to find a restaurant

Miinukset: Breakfast should be included in the price we paid. But we had to pay for breakfast . Because their inefficiency ! They don't have a shuttle bus, anymore, so we could stay another hotel which has a shuttle bus. We end up paying extra $50 for Taxi !

Plussat: Room quality good

Miinukset: If certain emenities are not functioning properly this should be known to all booking guests before they book( ie hot tub not working) Staff needs work on having guests leave on a happy note. They didn’t ask how my stay was and if everything was alright. Very cold exit Basically here’s your bill Get out needs to improve

Plussat: Clean and comfy rooms

Miinukset: Nothing

Miinukset: I stay there two to three times a year, great place, there used to be a shuttle to airport which was main I stayed there, bit of a bummer when told at desk there was no shuttle , they did arrange for cab, i will have to look for Hotel with Shuttle

Plussat: The hotel was clean.

Miinukset: Online it was quoted as a 157.00 per night price. When I got to the hotel, I was charged a significant amount more of money. We showed the front desk the online quote. They told us there was nothing they could do about it. Breakfast is not included. They didn't have a 24/7 coffee stand available. The coffee in the room had 2 tiny packs of powered creamer, which is not enough for even one cup of coffee. They charged for a small container of milk. We travel a lot. These things are always included in our price to stay.

Miinukset: No seating was comfortable for short people

Plussat: Hotel was clean and comfortable, just very expensive. There are newer and nicer hotels for half the price that include breakfast. Was thinking for the price that this would be very high end, but it was not.

Plussat: Everything was fine. Until that we checked out.

Miinukset: The rate provided was not what we paid. Can't find that confirmaiton email reservation with the rate provided back then on July 10th 2019. Courtyard by Marriott didn't charge us as Federal Goverment rate. They charge us full rate and now our financial agent won't reimburse the total amount. Can you help us?

Plussat: The location was great for what I needed. Unfortunately the downtown of Hamilton is not the best area, as just parking out front before checking I had an obvious addict immediately come to my vehicle.

Miinukset: The room was nice but the obvious wear holes in the couch (3 of them!) brought the value of the room down.

Plussat: Fantastic experience. The staff in every department were stellar. Great breakfast and complimentary social hour buffet.

Plussat: Good location

Miinukset: Not as quiet as I'd like. If I have the Do Not Disturb sign out, I don't want to hear housekeeping talking back & forth to one another outside my door.

Plussat: Breakfast changes everyday

Miinukset: Just very light cleaning during our stay more than three nights.

Plussat: Location. Accessibility. Space. Staff.

Miinukset: For the paid service, I expected room service at least though it is compensated by good food delivery service. Noted that lightening in the suit was not functioning in TV area plus the bedroom so I had to depend on bedside lamps.

Miinukset: I hate hotels that MUST have a credit card and have a NO cash deposit policy.... not everyone has a credit card and that shouldn't stop us from experiencing something like staying at a certain hotel chain. We stayed somewhere else so i have NO review for this hotel

Plussat: GOOD BREAKFAST, LOCATION DOWNTOWN HAMILTON WHICH IS GOOD, CLEAN FRIENDLY STAFF AND SPACIOUS

Miinukset: DID NOT CARE FOR HAVING TO PAY FOR PARKING, THE CHANNELS ON THE TV WERE WEIRD AND COULD NOT FIND THE MENU TO SAY WHAT WAS ON WHERE

Plussat: Room was good. Breakfast was great.

Miinukset: Paid extra for parking

Plussat: Breakfast and supper were wonderful. Room was very spacious and comfortable. Location was great.

Plussat: Clean hotel, good breakfast and gym facility.

Miinukset: The a/con the room was a window unit that rattled all night. Rest of the suite was hot. Also, the front suite area was soooooo dark! Terrible lighting. O

Plussat: The staff are amazing! The front desk clerks are chopper and didn't bat an eye to seeing me in my ridiculous convention costume, and the housekeepers were in and out on my schedule not knocking at my door while I'm trying to sleep like some hotels!!

Miinukset: The water in the shower and the sink gets warm but not hot; it was less than preferable for showering and very difficult for shaving.

Plussat: This hotel was very nice. It had all the amenities we needed. It was clean, comfortable and modern. The staff were exceptionally nice and helpful! We would definitely stay here again.

Miinukset: The underground parking was $12 / day and I do not recall this being explained to me at check-in.

Plussat: Equipment in the room (microwave, fridge, coffee machine). The room is quiet and beds comfortable and clean.

Miinukset: At the price of the room, what a pity that the breakfast is not included (about 14$ + tax). The swimming pool is small.

Plussat: The foyer and location

Miinukset: Bed was not comfortable and bedding not clean. The whirlpool jets were also not clean. Shower door did not open and close with ease.

Plussat: The location is good if you are travelling by car, it is a strategic point if you are planning to visit the city of Toronto or Niagara falls without taking too long in the traffic jams.

Miinukset: The bathrooms, more specifically the showers were really bad in our rooms, no water pressure and poor quality. The breakfast was mediocre, the coffee too. There is no room service after 9 pm on the weekends, so basically if you are travelling from far away having a jet lag, you can't eat anything if you arrive later in the evening. The hotel is also way expensive for what it has to offer. I think this hotel is far from presenting what a Hilton should be.

Plussat: Got free breakfast from all the problems.....

Miinukset: TV didn’t work for 2 of the 3 nights. Internet was awful. The sink in the washroom plugged up. The afternoon staff didn’t know how to fix any of it.

Plussat: The room was clean and smelled clean. The bed was comfortable. It was quiet and I didn't see any shady characters hanging around like I have at other hotels.

Miinukset: It was expensive yet we were charged for breakfast. Less expensive hotels give free breakfasts.

Plussat: Very helpful staff throughout the facility. Muray (desk) the kitchen staff and housekeeping all we’re very attentive

Plussat: Not clean and not worth the money

Miinukset: Room was very small, very expensive breakfast, very expensive for a mediocre room

Plussat: Mr Ihab was nice and very helpfull

Plussat: We are return visitors to this hotel. The hotel staff are fabulous, very helpful and friendly. Hotel is clean and well maintained, the beds are extremely comfortable and the rooms are quiet.

Plussat: the room was very clean and we had a nice breakfast. We will go back to this hotel.

Plussat: The room was very clean. Simple, yet modern. Would definitely stay there again.

Plussat: Very cleaning place and amazing hostess. Excellent location.

Plussat: Very close to the airport so great for catching an early flight. A nice prepacked breakfast was provided for me to take to the airport.

Miinukset: Our twin room was double booked so my friend and I had to share a small double bed. The toilet and shower room was tiny!

Plussat: There was a small fridge with a little freezer in it in the hall that we could use. There was a bottle of cold water in it for our use. The house was nice. Built in 1894, it has lovely woodwork and stained glass windows and mature trees around it, one of which was quite unusual. The host was VERY nice. Pleasant and accommodating, she made us a delicious hot breakfast of bacon, fried eggs, home fries, fresh fruit, yogurt, toast and had a large selection of teas and cold cereals to choose from. Afterwards we had a long, interesting conversation with her which we enjoyed very much. We would definitely go back again.

Miinukset: There was no sitting room although pictures of it were shown. There was a small front porch but it was too cool in April to sit outside. There were 2 of us but only one chair in the room. The bathroom had a light overhead that threw too much heat down on you. There were windows in the bedroom but there was a sign on them that said do not open. We would have liked to open them as we are used to a very cool room at night but the overhead fan helped somewhat.

Plussat: The owners are very nice and friendly we liked them very much! Thank u again for homemade plum marmelade

Plussat: Breakfasts were good. Our hostess Verena was very friendly and helpfull.

Miinukset: This was our 4th B&B in the area. Our twin bedded room was minute with no space for chairs,.we needed to sit on the beds to watch TV after we returned in the evening.

Plussat: It’s cosy and close to the air port.

Miinukset: Can’t think think of anything we didn’t like

Plussat: Everything you could imagine for breakfast

Plussat: Breakfasts were truly 'gourmet' and healthy! Also, options were available for dietary concerns. Loved having coffee on the front veranda each morning. Our hosts were warm and welcoming.

Miinukset: The toilet in Room 2 needs to be turned around, too close to the wall as is.

Plussat: The place is beautiful, very clean and confortable. We were very well treated, breakfast was great. Location was perfect for was as it fit well in our itinerary and it was close to friends we were visiting.

Plussat: The breakfast is very good.

Miinukset: The room is really small for me.but It is a good experience.

Plussat: Super comfy bed. Great location.

Miinukset: My room service order for breakfast was incorrect. I didn't have time to call and ask for it to be fixed before my meeting started.

Plussat: Large comfy room and good bathroom

Miinukset: Our bathroom was not cleaned the second day and nor was the coffee machine.

Plussat: Sheets and safe parking.

Miinukset: Getting there at night was horrid. GPS sent us to a different town area. We were frustrated and found out it is a very common problem.

Plussat: Clean, nice, good location

Miinukset: Expensive parking

Plussat: Close to facility, excellent parking.

Miinukset: hotel is looking old - furniture looking dated

Plussat: The bed was super comfortable. The proximity to FirstOntario Centre was great. Parking was convenient and not too expensive. They honored my request for a certain view. :) Having a bar overlooking the street for appetizers and drinks and a Starbucks downstairs was great!

Miinukset: There was a long black hair on my towel but other than that, nothing I can think of. There were lots of roads blocked off on my way to get to the hotel (and lots of 1 way streets so I was very limited) so getting there was a challenge, but this is no fault of the hotel.

Plussat: Close to everything. Although its a large hotel & there was a convention - it didn't feel crowded. Friendly, helpful staff. Spacious, clean rooms. Hotel had everything I needed - including pens & highlighters!

Plussat: Bed was comfortable.

Miinukset: Asked for a late check out and it was not communicated to the cleaning staff and was woken up twice. A lot of homeless right around the front entrance and was asked multiple times for money and smokes while coming in and out of the hotel. Not the best location for the price you pay. There was no fridge or microwave in the room either which I found was odd and frustrating when staying for 2 days and paying so much for the room. Also, no WiFi without being charged for it which is rediculas!

Plussat: Close to the golf course we were playing

Miinukset: The surrounding is full of dirty homeless people

Plussat: Elegant and well appointed

Plussat: Very very convenient location and Starbucks availability

Miinukset: The car parking, the concierge, the mattress

Plussat: Location is good. Convenient to have a shopping center in the building and the fact that the Convention Centre is so close.

Miinukset: Parking when we arrive. Not easy to find the valet. But, otherwise, everything was great.

Plussat: Breakfast looked good. I like it quiet and it was.

Miinukset: No big deal, but the TV could have been a bit crisper, newer. Watching tennis is much better on a better tube.

Plussat: It is quiet and off the main road but close to shopping and restaurants. The staff is friendly and helpful.

Miinukset: The rear door to the parking lot opens without the key card and needs to be repaired.

Miinukset: Not happy with the amount what we paid cause we want to stay for 6 hours and no comb available, no brush or tooth pest available

Plussat: The bed was comfortable and the breakfast was pretty good...nice variety of things to eat. The ventilation in the bathroom could have been stronger to get rid of the shower steam faster.

Miinukset: The room was too small for the size of the bed. Maybe have less accessory furniture.

Plussat: The continental breakfast was just perfect. Offered a good variety of choices.

Miinukset: The bed was too hard for me, but that could be personal preference. Also I could not stop the AC unit in the room. The fan on it kept going and made it difficult to sleep.

Plussat: Roomy, great facilities. Many eating options nearby.

Miinukset: Nothing

Miinukset: Everything was fine, but the hallways were dirty and it was noisy with some of the guests.

Plussat: close to highways

Miinukset: It met the star level

Plussat: The beds were comfy. Rooms were clean and decor was modern and up to date

Plussat: Staff was friendly. I was particularly impressed at check in. It as a manager who checked me in and boy was he friendly and welcoming! I will definately stay there the next time l come to the Toronto area.

Miinukset: Was not enough bacon at breakfast, lol. Had to wait for more to be brought out, lol. The breakfast on Sunday was scrumptious especially the bacon!

Plussat: breakfast was good. as i had to go into Hamilton the traffic was not fun.

Miinukset: the drive to Hamilton & back (traffic)

Plussat: Breakfast Very good! Everything was refilled quickly and area kept clean!

Plussat: The staff was very welcoming and thorough in their explanation of the property. Excellent value for the price. I only stayed one night but it was a great experience.

Plussat: We went for a night stay for an early flight. Since it was only for a few hours, I didnt have much expectations for any of the facilities. But this guesthouse has all the kitchen amenities including fresh milk, pantry etc. This was helpful since we reached late night and started early morning. Has all the facilities to keep your food stuff, cooking and laundry. Shared bathrooms which was neat and clean. And the staff was friendly. Cleanliness was awesome. Great location including couple of parking slots. Private rooms was perfect for a couple. Only discomfort was the bed which makes bit noise. Replacing new beds would be more comfortable. But we had a good sleep after long day. Its definitely worth the value for money. $50 for private rooms with all these facilities are quite surprising. This guesthouse has exceeded my expectations. Will definitely stay here if I come back to Hamilton and will recommend to others.

Plussat: Beds are comfy. Clean room. Cosey atmosphere.

Plussat: You get what you pay for. The place is clean, has parking available and it's got everything you need. However don't expect a fancy or comfortable hotel cause it's a hostel with cheap prices.

Plussat: location to the trains and buses were excellent along with the downtown night life...prices were excellent.

Miinukset: it was all good...

Plussat: It's was very quiet and peaceful we only seen the other pi staying there when we went out to smoke. And I feel asleep and for go my laundry when I woke up it was done so that was really nice.

Miinukset: I liked everything

Plussat: The proximity of the hostel's location to amenities and highways was perfect, although in a little bit of a sketchy area of town. Staff were very friendly, accommodating and honest about any questions I had about the facility. It is a beautiful historic home - the common lounge, original main floor spiral staircase and back yard areas were lovely. They accommodated my vehicle for parking and the facility itself had everything I could have asked for in a quick place to rest my head for the night. I would stay again.

Miinukset: The cleanliness of some of the common areas (kitchen fridge, female dorm washroom) left a little to be desired. Shower facilities were not utilized so unable to comment.

Plussat: The Hamilton Guesthouse is a nice place to stay! It is simple but clean and comfortable, with super friendly staff and clean bathrooms. Pros are the big kitchen and free laundry, cons are the location (walking distance from the center of town but a little sketchy after dark) and lack of breakfast. Not a backpacker's hostel, but still a lovely place to unwind and enjoy good company in Hamilton!

Miinukset: To be a "Guest House," this property must upgrade the cleanliness of its bathrooms and kitchens. In the kitchens apparently permanent/semi-permanent residents leave dishes, both dirty and clean; counter and table tops are left un-wiped and sticky; fridges are allowed to accumulate outdated foodstuffs. In the bathrooms, tenants' personal hygiene products are crowded in open shelving; a housecoat was left for days upon the laundry hamper; although sinks and baths/showers are clean, dirt accumulates at the baseboards and shoes are recommended. In our room, we were obliged to wipe sticky remnants from both night tables before using them. Near both the front and back entryways, shoes are kept untidily and the overall impact of both is a dusty jumble. At about 1am one night, management carried on a loud and lengthy conversation with guests, right outside our bedroom door, which was only a few feet from the reception desk.

Plussat: The staff had a wonderful vibe, and the building is old and beautiful, a vintage kind of atmosphere Many good social/chill/public spaces both inside and outside

Plussat: Good size room, very comfortable, lot's of old world character from 1800s. Adequate amenities, clean shared bathroom. Friendly staff. I will return!

Miinukset: Space around door had gap so you could hear activity in hallway.

Plussat: Breakfast was good with lots of variety

Miinukset: Breakfast seating was cramped, could be laid out better

Plussat: Location close to highway and my destination.

Miinukset: N/A

Plussat: Friendly helpful staff

Miinukset: Clean hotel, friendly helpful staff

Plussat: The bed was very comfortable!

Miinukset: The washroom floor wasn't swept out before my arrival. Otherwise everything else seemed fine.

Plussat: bed very comfortable, good variety of breakfast items, including hot dishes

Miinukset: noisy upstairs, people walking around a lot (we were on the ground floor

Plussat: Front desk stuff goes beyond their way to make your stay enjoyable..I cannot find enough words how nice respectfull they are . The rooms are so clean and quiet .the housekeeping is truly amazing .check in and out fast and easy. My best regards and thanks to the most amazing stuff of this location

Miinukset: This hotel is my favorite place . The front desk stuff is truly amazing housekeeping very caring and friendly helpful every time..the rooms are quiet and very clean

Miinukset: Bathroom not clean

Plussat: The room was fine and the bed very comfortable

Miinukset: The breakfasts were below standard. Cold hard scrambled egg, cold hard hash browns, cold bacon, ok sausages paper cups.

Plussat: The beds and towels were good. Breakfast was good. Having a fridge and a microwave was convenient

Miinukset: The gym is outdated. Shower edges have mildew, using the sauna was inconvenient because the front desk was busy I had to wait 20 minutes once.

Plussat: staff friendly and service getting room fast and efficient check out fast very comfortable king bed matress

Miinukset: fast breakfast but only scramble eggs toast i had to prepare tpaster slow

Miinukset: TV was tiny and virtually inaudible. Volume wouldn't go above 22/100

Plussat: The front desk staff were super helpful. We were quite tired after a long drive and the staff assisted us with an early check in. The hotel is conveniently located and about a 45 minute drive from the Budweiser Stage. Check out Jake's Grill next door!

Plussat: Location, location, location. Good value, have stayed in residence hotels before, knew what to expect. No complaints, will consider again when we travel to the area during the summer.

Miinukset: It would be great if you offered a continental breakfast, coffee and tea was OK, but fruit and pastry would be ideal.

Plussat: Excellent location.The rooms are fairly basic but clean and comfortable.For 75$ plus a continental breakfast a terrific deal

Plussat: Good location and free parking

Miinukset: Staff could have been more helpful they are clearly making money in summer break and not there for tourists.

Plussat: Very organized at check in, with free parking. Rooms are clean with lots of extra space with the kitchen. We like to do take-out while on our trips, so the fridge and microwave was a plus. Table and chairs for 4 which was great.

Miinukset: Rooms are a little dated, but typical of a dorm room. Water sometimes took a while to get hot, this was usually when we are on an upper floor. We have stayed many time before, ground floor is best.

Plussat: This is a dormitory. That should be made clear.

Miinukset: Tell us it’s a college dormitory. Geez Echoing hallway. Staff was excellent.

Plussat: Rooms are big, very peaceful location.

Miinukset: Away from city, nearest Walmart is more than a kilometre, need to have car for staying in this property

Plussat: We had reserved a room with two double beds. It turned out to be a suite with seperate rooms and a kitchen area!

Miinukset: This is a summer dorm and guest lodging facility on the campus of Mohawk University- not a hotel! There are very few signs even marking its location, and it lacks commercial, polished touches. It is like staying in a dorm, because it is !

Plussat: quiet nice area good size for the bedroom

Plussat: Staff were kind. The structure of the rooms are good. Internet is fast.

Miinukset: It wasn’t a real hotel. Doesn’t have room service, bed cheets changes and I have some allergies I think because of mites.

Plussat: Food not included

Miinukset: Message to indicate that coffee was available at residence. Discovered during taking out luggage next morning. Coffee nice and hot. Clerk could have informed us.

Plussat: breakfast place is amazing..so cozy.its like you are at home and the caretaker is superb..making sure that all supplies are there each and every minute

Plussat: this motel met our expectations. Everything was as the photos showed online. We booked through booking.com and paid through the website which made checking in easy! Thanks again for a clean, simple and local stay!

Miinukset: beds were not very comfortable and the blinds were super outdated. i suggest updating to curtains which would be easier yo closer and open without feeling like your about to break them !

Miinukset: TV was old, not easy to use

Plussat: Location

Miinukset: The caulking in the bathroom looked like a child had done it and there was mold on it around the top of the tub.

Plussat: Good value and near wedding venue

Miinukset: Weird smell in our room, not bad and it may have been the scent of the cleaning product used but it wasn't the greatest

Plussat: Nothing

Plussat: Comfortable bed. Very clean room. Very modern

Plussat: Fresh coffee and more available in the morning. Motel ideally located and priced for our needs. Staff and management very helpful and accommodating. We spent a 3 night weekend here and would certainly return and recommend to others.

Miinukset: This motel was found by in internet search and was as described. We found it to be an older basic motel that had been totally renovated, and priced fairly. We were surprised to find this quiet little gem so conveniently located for our needs.

Plussat: It was convenient to the location we wanted to visit , prices were average for the area...

Miinukset: Bathroom fan was excessively noisy in operation , sounded like 747 taking off! .....was annoying during the night when operated ...

Plussat: Cozy & comfortable room with a very wide bed. Everything was very clean and tidy. Adequate facilities: fridge, microwave, coffee maker, TV, chairs & table, bedside tables, lots of drawers & nice original decor. Near Niagara Falls, shops and restaurants. Easy check in with key in an envelope waiting for me.

Miinukset: Can’t think of anything.

Plussat: They made an effort. The Room we were staying in was obviously remodeled I loved the coved ceiling and the recently remodeled bathroom. Obviously the building and facilities are a little bit aged but like I said they're making an effort. The place was clean and comfortable. Can't ask much more than that Oh and by the way you do have a really nice view of the city hence the name City View Inn.

Miinukset: The breakfast was minimal is nothing to write home about but at least it filled your stomach.

Plussat: Not modern, but clean and everything in place. Free parking and continental breakfast on the house.

Miinukset: The walls are really thin. You can hear everything going on in the rooms next to you.

Miinukset: The small room with old stuff was not comfort at all. All staff members were rude. Breakfast was not good Either. Many moscitos and flyers were flying over breakfast that made me sick.

Plussat: Friendly none intrusive staff, beautiful hotel .

Miinukset: The breakfast was not fresh the danishes were freezer burnt. And the breakfast attendant and Asian male was not very polite or helpful .

Plussat: Excellent location, rooms very comfortable

Miinukset: TV was not working properly, breakfast was alright but could have been a bit better

Plussat: Location

Miinukset: Pool was not available

Plussat: Location was perfect for us. Comfy beds

Miinukset: No

Plussat: The hotel was clean and easy to find. Breakfast was provided but i did not use the free breakfast voucher

Miinukset: If you plan to use your car on and off thru the day the free parking is terrible. Its a pay lot during the day, you can leave your car all day but if you leave do not expect to get a spot back until after 6.

Plussat: It was clean and the staff was friendly. Walking distance to good food and nightlife.

Miinukset: No fridge in the room, bathroom did not have a fan and was small. Not a big deal, I’d rather have a clean room without these amenities any day.

Miinukset: It would be great to have a fridge in the room.

Plussat: LOCATION, SIZE OF THE ROOM

Miinukset: NOT ENOUGH FACILITIES

Plussat: Staff was helpful, and friendly. All in all a good stay.

Miinukset: Was looking forward to using the pool and spa, but neither were open. Probably would have stayed elsewhere had I known.

Plussat: Size of rooms and size of beds

Miinukset: No fridge in room and no fan in bathroom

Plussat: Clean, quiet good variety for breakfast, great TV and really liked the size of the mini fridge and was working perfectly. I would recommend this hotel as I have travelled the world and it is very difficult to find this quality of room even at much higher prices

Miinukset: Bed a little too firm for my liking but I am not the norm

Plussat: Staff was lovely. The breakfast in the morning was very nice.

Miinukset: There was a very strong and overwhelming scent of marajuna throughout the halls. Beds and pillows were not very comfortable. Common areas ex. stairs hallways were not very clean.

Miinukset: we wanted a first floor room but none were available.........my wife has difficulty with stairs and the tiny service elevator could not be operated without assistance from the front desk. they were very helpful..........but it was an inconvenience

Plussat: Not expensive. The breakfast was normal in american standart.

Miinukset: The hotel is alittle bit old. The lobby does not smell good. It says they have fitness room but no. It looks like storage room. Very small to do sport. Also when i visited, one of the station was out of order. The sink in my room did not drain hence i needed to get hotel fixed it next day.

Plussat: Best breakfast of any *** hotel . Food was HOT and included sausages + baked beans. Coffee ok, just a bit weak. Comfy bed, big room, large fridge & lots of counter space. Modern bathroom. Quiet. Staff lent us 2 wine glasses & 2 glass cups! Nice.

Miinukset: People standing outside near our sliding door smoking.

Plussat: The Breakfast was the best considering I am in all Hotels & Motels across Ontario for my business. I was very impressed and they accommodated me a day earlier arrival with a beautiful Suite..it ended my week long road trip on a Positive Note! thank you for the excellent customer service & a pleasant experience

Plussat: Was a comfy bed , excellent breakfast quiet area easy to get to.

Miinukset: No pool

Plussat: Friendly staff, great breakfast

Miinukset: If travelling for work great close to everything-- LOUD highway noise.

Plussat: Great staff

Miinukset: No chairs out side

Plussat: Rooms are really small. The location was good close to everything. The hot breakfast was good enough.

Miinukset: The carpet in the room i stayed needed replacement looked very old.

Plussat: Big room, comfortable bed. Near a plaza. Breakfast is easy but have multiple choices.

Plussat: Everything else was great.

Miinukset: Breakfast doesn't open until 7am. We've stay in 2 different rooms.. bathroom GFI outlets are loose. Plugs won't stay in them.