Cala Ratjada hotellia

Plussat: Nice breakfast and dinner. Great view towards the sea. Infinity pool was nice but a bit small. Not every staff can speak English. Overall it was a decent stay.

Plussat: The infinity pool was amazing. The staff was extra nice and the cleaning service was excellent.

Miinukset: The food could have been a little better although there were some excellent items on the menu. The spa should play relaxing music instead of the same music as the lobby.

Plussat: View from room and location Disco Light!!!

Miinukset: Foral Smell in room apon arrival was overwhelming.

Plussat: The room was very nice! Everything was clean.

Miinukset: The food was realy under every expectation! I have been to so many hotels but this was the worst food I had ever experienced. It was by far to less offered, not very interesting taste and vegetarian people only had the choice between Rice or Nudels. I expected so much more! The breakfast was also only basic. Nothing special about it. Totally okay for a bed and breakfast but not for a hotel in this price class. Besides the bad food the pool was very very cold so nobody wanted to use it. I would not come back.

Plussat: Location and view were fantastic. Rooms very clean and well set up. Staff were super helpful.

Miinukset: Pool area felt very crowded. And seriously, who charges €1 for Nespresso capsule in the room?

Plussat: Specially good the view from our balcony. Food including breakfast was good quality. Staff were very attentive. The beech was very clean with beautiful clear water

Miinukset: Naked people in the sauna area of the hotel even though very clear signs stating swim wear was to be worn at all times The beech bar was grubby and smelly, shame because the beech itself was lovely

Plussat: Everything

Miinukset: Nothing

Plussat: Gym is amazing, very friendly people !! View from the balcony great! Clean hotel

Miinukset: The only thing which I was surprised with was that no drinks were included during dinner. Been half board and usually you do get a glass of wine and water, after that you do pay but this time even paid for water. So all what was in the price of half board was only food.

Plussat: The room was superb clean and modern. The bathroom shower was great and the double sinks really nice. The staff were superb in all ways polite and welcoming and discreet. The waiting staff were very well presented and attentive. The breakfast was really varied and fresh. The views from the gym area were breathtaking as were the views form our bedroom on a side sea view.

Miinukset: The spa was slightly disappointing as there were no relaxers to lie on or proper jacuzzi or spa area as such. The gym was way too small with no real facilities as well as very poor air conditioning it was too hot to work out on each day we went to the gym. Also I though a complimentary glass of house wine would have been nice for dinner guests.

Plussat: Great food

Plussat: Fantastic Staff

Miinukset: If it was Adults Only it would have been better

Plussat: Lovely gardens, good location.

Miinukset: VERY German, and a little tired.

Plussat: Staff were very friendly and helpful. Excellent spa Very restful relaxing experience

Plussat: Staff really lovely,a beautiful peaceful location absolutley flawless

Miinukset: Not so much not like but just a small niggle no tea or coffee in room , coffee machine but you have to buy your own , just such a basic thing for a 5 star hotel

Plussat: Good breakfast Nice spacious clean rooms Polite receptionists and waiters Spa, tennis, pools, pool bar There is ome particular waiter that deserves applause - i didn't get his name, but he was tall, young and with glasses. We need more people as commited as you in this world. Chapeau!

Miinukset: The chef making the omlette in the morning - grumpy like there is no tomorrow. He hates his job and he shows that. I preferred to ask for a simple omlette than to interract with him. That destroys the experience.

Plussat: loved the hotel in general, beautiful grounds, stuff were very friendly and helpful, food was good, comfortable beds

Miinukset: interior decor is slightly outdated, double beds should not have two mattresses separating the bed into two parts ( unless it is specified), 5-star hotel should not charge additionally for usage of the safe ( 2 EUR per day), breakfast should include cappuccino and expresso ( currently comes at the additional charge), bathrooms sewage system should be updated and better maintained as gives out not a nice smell during hot weather.

Plussat: The warmess of the hotel. I will be back there

Plussat: Stayed many times here with great location and friendly staff

Plussat: Very nice property with a good location close to restaurants etc but still quiet and set a few streets back. All the staff were very friendly and will return.

Plussat: amazing breakfast, hotel was very clean and central to the party we were going to.

Miinukset: The pillows were not comfortable. too hard and not real feathers.

Plussat: The hotel is very pretty and well located. The staff is amazing. The hotel is very clean and well maintained. A separate note on breakfasts and dinners. They were great! Very tasty and well served. It may not fit for someone who likes big portions but for us it was perfect. I booked it twice already and definitely recommend.

Miinukset: The only thing that I didn’t like is the pillows. I have problems with my back and neck and the soft pillow is very important for me. It was my mistake I didn’t ask, but I think it will benefit the hotel to change the pillows to the softer ones.

Plussat: Location and overall decor - very charming, great rear garden. Comfortable, quiet room, friendly staff.

Miinukset: There was only a fixed breakfast, which wasn’t very clear. We ended up having just a couple of croissants, but paying the standard breakfast rate :(

Plussat: Henkilökunta, sijainti, aamiainen. Hotelli jossa on tyyliä.

Miinukset: Sää

Plussat: I loved this hotel, the interior design is just dreamy! I would totally love to come back to them sometime. The staff members are all lovely, and it's really close to the beach, and the main streat where you can find everything you'd be looking for.

Plussat: The quiet position, near the main street, restos and a pretty beach. Older but classical style.

Miinukset: a noise from the generator all day, mould in the bathroom roof

Plussat: Nice location in a park, very good dinner, friendly personnel.

Plussat: Short walk out of town Peaceful Friendly staff Short walk to beach

Miinukset: No coffee or tea in the room

Plussat: Personnel was always friendly and helpful. We recieved a very warm welcome and a nice dinner, it was a surprise as we arrived at 23:00. The food was wonderful, and special thanks to Antonia, who always cares about guests and made our meal even more pleasant. The location is perfect, as the hotel is surrounded by a pine tree park and close to beaches.

Miinukset: Excellent location, incredibly attentive personnel, excellent breakfast and dinner! Respectable guests.

Plussat: Really enjoyed our stay, staff were friendly to us. Very clean room, as well as the pool area.

Plussat: I loved the rooftop pool.

Miinukset: Perfect location.

Plussat: Buffet covered most tastes and was good quality

Miinukset: Rude scruffy grey haired man checked us in. We were given no details of property, took our own bags to room. You have to pay to use safe. Restaurant service was very DIY

Plussat: Lovely hotel with exceptional staff, great facilities and wonderful food. We were half board but were going to go out and try different restaurants, however the food was so good we barely left the hotel. The swimming pool was gorgeous!

Plussat: Amazing Seaview from both the hall and room. Friendly and helpful staff. Nice facilities but not crowded at the same time, super nice experience.

Miinukset: The parking is of limited space so I was challenged when trying to park the car in a narrow gap.

Plussat: Nice, quiet hotel. Perfect to relax. Has direct access to a small bay next to the hotel, where there are only the hotel's guests. It's possible to rent a SUP or kayak. And sport activities are offered each day. It is ca. 25 minutes walking distance to Cala Rajada where there are many restaurants and bars. And the pool bar offers good quality of food as well.

Miinukset: All good. Would recommendations stay

Plussat: -great location and view -welcome service -staff was very helpful, kind and friendly -a dedicated employee helped with picking activities and ordering them -there was enough free sunbeds

Miinukset: -Wi-fi failled several times -shower gel dispenser is hard to use -the valve in the shower didnˈt keep the temperature of water steady

Plussat: This fact that it’s “Adults Only” makes this Resort a perfect choice for couples. The staff and welcome service was top notch! The overall feel of the resort is grand and luxurious. Very clean facilities! I HIGHLY recommend this for couples and we will definitely come back again!!!!! Thank you Aguait Sensimar Resort for making our Mallorquin experience an unforgettable one!!!

Miinukset: Absolutely nothing.

Plussat: Breakfast

Plussat: The hotel has perfect location close to the Agulla beach and other small ones. It has all facilities we needed (we had studio with small kitchen). We enjoyed laying in the pool area and we even tried dinner at the hotel which had was quite good giving the price. We would be glad to stay here again.

Miinukset: A bit late cleaning of the room (twice it was not cleaned before 4pm)

Plussat: The hotel is correct and 15 minutes walk from the beach

Miinukset: Near the hotel, buildings are under construction which means a noisy surrounding. The town focusses on massa tourism, especially German tourists. The restaurants , all located along the main road , are very unpersonnal. So if you are looking for charm, quality and authenticity , avoid Cala Ratjada!

Plussat: great breakfast, nice Staff .Clean

Plussat: Rooms were very clean and spacious. Separate living space was really handy. Although our room didn’t have the view, and was actually opposite a building site, it was still quiet. Very close to Cala Agulla beach. It felt like a lot of the guests headed there in the daytime - the hotel pool was pretty quiet given that the hotel was fully booked. Easy to get sun beds. Lots of choice of restaurants - we found the best ones to be down by the port and along the front away from crowds. Wikiki highly recommended. Staff noticed it was my boyfriends birthday during our stay and surprised us with a bottle of fizz - a lovely unexpected touch. Lunch at pool bar especially good. Check in and out very quick. Nice mix of couples, families with pre-school children and adult groups. No stag or hens!

Miinukset: We were last on the cleaning list for rooms and often the cleaners didn’t reach us before 5pm, when we were back in the room. So our room was cleaned once in 5 days, despite us leaving a sign requesting to clean. The fitted kitchen was great; but there was no cleaning utensils eg washing up liquid and sponges. We bought them, plenty of shops nearby. We were impressed by the emphasis on recycling and reducing waste, but there was a lot of unnecessary plastic packaging in the toiletries. We avoid using and bring our own.

Plussat: The staff at the bar and restaurant were really nice. Especially Luigi ... he made my days. The food was really good and diverse each day. This is a good place for families and German speakers

Miinukset: Well the check in process was a mess and we had to wait an extra hour for the room to be ready ( ofc we got a drink from the house but I would have preferred the room), the staff at the reception wasn’t that helpful and the cleaning of the room wasn’t at the level we expected(attention to details ) The rooms are noisy. And we got a really really dark one.

Plussat: Amazing staff Was really surprised on the the food and hospitality highly recommend

Miinukset: Sad that it was totally dedicated to German To the point all the staff greet you in German not Spanish... Would always apologise tho after they heard we was English... I’m in Spain please speak Spanish

Plussat: Nice, clean and comfortable. Nice big balcony.

Miinukset: Nothing I can think of

Plussat: Very nice and friendly staff, very wild offer for breakfast and dinner. Nice view directly to see from our room. Available luggage room and very nice, modern and clean shower. We used it before our leaving, they provide us the towels as well.

Miinukset: We would appreciate a little big bathroom :-)

Plussat: Great location close to the front, pool area was quite good too, breakfast was ok

Miinukset: Shower kept going hot and cold

Plussat: great hotel with very nice staff doing their best to help with all issues. very good price. nice location.

Plussat: Comfortable atomosphere. Staff's kindness.

Miinukset: Weakness of refrigerator.

Plussat: The location

Miinukset: In need of some refurbishment in the pool and garden. Stuck in time but pleasant

Plussat: Especially the staff was brilliant! Everyone was so friendly and nice, also with our little daughter. Breakfast and dinner were also really good, a great variety of different dishes, good quality and I think everyone can find something there. We would have liked a bit more Spanish influenced food (so it was awesome that there was a mallorquin dinner night during our stay). But that's just personal opinion, we know they have to try and please everyone so it's necessary to also offer "neutral" food. The whole hotel (incl. beer garden and pool area) is really nice, clean and comfortable. We also didn't feel it was too noisy, and the locations is just great. We also never had a problem finding a car park in the streets around the hotel. So we would definitely recommend this hotel and come back as well.

Plussat: Great staff (Urs) who was very friendly and helpful. We had to leave earlier than expected and it was no problem.

Plussat: Peaceful atomosphere. Friendly staff's kindness.

Miinukset: Weakness of refrigerator

Plussat: Everything else was excellent.

Miinukset: Have to pay for wifi in room. Not satisfactory in this day and age for a good hotel

Plussat: The bed was very comfy and the room that I was given was beautiful.

Miinukset: Nothing. I loved my stay

Plussat: - nice property - friendly staff at the reception, speaking multiple languages each - included meals were fine

Miinukset: - WiFi didn't work properly in the room, not even the one we paid extra for(15€/week/device) - Extra Large bed was actually two single beds moved together - Service in the restaurant was bad at multiple occasions - suite was not worth the price - beach close to the hotel overcrowded with party folks

Plussat: Very helpful and welcoming staff.

Plussat: Very friendly and staff (all the staff were actually very polite and friendly), the hotel is close to the Calla Agulla beach, which is one of the best in this part of the island, we got a room with a really nice view of the sea.

Miinukset: Most of the guests were very reckless and really noisy - especially during the night (actually the daytime was the most quiet). For the whole stay, we were constantly woken up by either (drunken) neighbors shouting and screaming really loud and ocasionally shattering glass, slamming doors real hard or insanely loud motorcycles driving full throttle under our window all night long - really really frustrating to be repeatedly woken up at 3AM or 4AM!!! Another inconvenience is that the whole area was not so clean, considering that the authorities charge you 3€/person/day; the hotel itself was also not so clean and quite poorly maintained - considering also the quite high price, the dishes at the restaurant were not well cleaned - sometimes we found really dirty dishes (but we could put them aside and search for cleaner ones - even though all of them were not so well cleaned)

Miinukset: The poor juice at breakfast and as a 4+ rated hotel, Wifi should be included.

Plussat: Erinomainen palvelu ja ammattitaitoinen hlö kunta. Sijainti rauhallinen ja pääsi hyvin joka puolelle. Aamiainen ja illallinen erinomainen.

Plussat: Brilliant staff who really make you feel at home. Very reasonable prices and no hidden extras.

Miinukset: The food is ok, but not very exciting.

Plussat: The food was absolutely delicious! We had breakfast and dinner included and the buffet was really good! You have loads of healthy options such as yoghurts, oats, chia seeds, fresh fruits and you can also indulge in pancakes or freshly made omelettes. Big good bread selection! Bed was very comfortable and room was clean. The staff was very friendly, especially the Bar staff Dani and the reception team of the hotel and restaurant. We stayed 7 days so they recognized us after a few days and also wished my boyfriend a happy birthday. Thank you!

Miinukset: Even though the cleaning lady came by everyday, she didn't change the sheets when we left them like "Please change them." We had to remove them completely for her to realise that we want them to be changed. The restaurant staff is very friendly but due to high volume, I think that they were a bit stressed too. We had to wait sometimes 10 mins for someone to come to our table to take the drinks order for example. But one specific time we just arrived, ordered drinks and went to get our main courses and my boyfriend came back and saw that someone completely cleared the table. The waitress apologized and we got two glasses of wine on the house, after I asked them since we lost the two full glasses we had.

Plussat: Average hotel, did not met the requirements of 4 stars.

Miinukset: Cleaning should really be improved.

Plussat: The location of the hotel is good, the beaches are close, there are many restaurants and shops near the hotel. The staff are really friendly. Our room was nice and tidy. We had breakfast and dinner, which were really tasty and they have a lot of choices.

Miinukset: On our last night , they were really busy and didn't have enough staff, so we ordered our drink at the beginning of the dinner and we already finished the meal and didn't get the drink. I told to one of the waiters to cancel the drink order and he didn't do nothing so we should to go to the reception to ask to cancel it. Fortunatelly they did it. It wasn't a staff's fault, the hotel should to have enough people for the busy periods.

Plussat: Good selection of food and good quality. Good coffee. Renovated and clean rooms and corridors. Nice swimming pool. Market nearby. On pictures, hotel facades were yellowish, but in fact it is now all white - which in my own opinion is better and looks good.

Miinukset: Very small lifts in the buildings. While rooms renovated, bathrooms seem to be old with kind of old taps...although the bathroom still looks good. Food wise, as a suggestion - for pregnant woman and for people with allergies - would be great to place a bit more description of what is in the food or potential allergens.

Plussat: Breakfast - really amazing.

Miinukset: Sauna switch was remotely controlled by the reception. Massage was fully booked out with two days of advance.