Burbank hotellia

Plussat: Easy to get to. Good location

Miinukset: There was an awful smell in the hallway and our room. It was too late to request a room change. It’s a older building. Maybe that was the issue. Photos are deceiving for this property.

Plussat: The employees were exceedingly helpful and polite and the room was perfect! It even had a small refrigerator, which was very useful.

Miinukset: Your website could be clearer about your shuttle service. In one place it said that you provided shuttle service to a few different local areas and attractions. But in another spot it said that you only provide shuttle service to the Bob Hope airport. Consequently, I was too late to get reservations at convenient times for my family when I found out that you do, in fact, have shuttle service to different attractions around town.

Plussat: The hotel location was good in distance from our destination to Universal Studios. The y provided a shuttle ride to the park.

Plussat: Spacious room and beautiful shower. Overhead lights for the bed. Great staff, particularly Luis and Angel.

Plussat: The door locked.

Miinukset: Unfortunately...everything. Let me just say that we were on the highest floor: 3. Everytime the phone rang at the front desk, we thought we needed to answer it in our room. Said enough?

Plussat: The staff at reception was very nice, helped us figure out the room setup with kids, changed us to a better solution, no problem. Parking lot easy, restaurant below was nice, room (suite) very clean and comfy beds, the bathroom was pretty spectacular! And had a full fridge kitchen too. You get the use the pool of Safari Inn across the road, same owner.

Miinukset: It's a part of town that makes sense if you are visiting the studios, otherwise it takes a bit of a drive to LA sights, especially to downtown.

Plussat: The proximity to Universal studios was nice, coupled with the complimentary shuttle. For the price, a continental breakfast would have been nice, but they had a restaurant attached. Staff was friendly and accommodating.

Miinukset: The very first thing I did was pull the bed covers back and check the sheets. One of them had dirty sheets. I was also almost charged $75 for a bathrobe that was never restocked in my room's closet. I caught this on the way out and had to talk with staff.

Plussat: Staff were pleasant & nice; the hotel, inside and out, was very clean (to my standards, that's saying a lot!); staff were knowledgeable of anything asked of them regarding Burbank about how to get to different locations, etc.; we really liked the large shower(!); we enjoyed the food in the hotel restaurant; and the "free" transportation to Universal City Walk was enjoyable; parking at the hotel was "free" (a huge plus!); and we met some very nice people during our stay. We would stay there again.

Miinukset: There was only one thing -- The toilet paper, it felt like sand paper! Need to invest in a "softer" brand.

Plussat: Staff was very friendly and helpful!

Miinukset: There was not much nearby that was walking distance, but easy enough to get an über to take you to nearby sights/activities.

Plussat: Staff was great. Hotel was clean and comfortable. A little off the beaten path but seemingly a nice neighborhood.

Miinukset: I asked for a pre noon check in online the day before and I was not allowed to check in until 3 pm.

Plussat: Baarimukosta, joka ylläpito tunnelmaa vastaanotossa

Miinukset: I could have give at least 3 stars but the reason y I'm not even giving is because of 3 things: 1.they said breakfast. seriously? unless I have a different concept of what breakfast is. just look at my pictures. it's a completely scam. just some pastries and a cofee. 2.no internet service. we arived at late night and as they said internet is available I was expecting to connect to it but it wasn't available all night until now(9am). 3. overrated and overpriced. almost $500.00 for 3 nights in a hotel called hotel. yes, it's like a motel 6 or super 8. it's just a lot more cleaned but its the same concept. we could have stayed in a better ( real) hotel for the same price or a litl e big more......

Plussat: Loved the modern look with the retro flair, great location, $5 uber ride to citywalk.

Miinukset: Our room lock did not work properly, you had to push and force it open.

Plussat: Helpful staff and clean room

Miinukset: No microwave and there’s no table as you take your breakfast. You have to bring your breakfast in your room and this is not convenient.good

Plussat: Cozy boutique motel. Attractive imaginative decor.

Miinukset: Breakfast was only pastries and coffee. But lots of places nearby for full breakfast.

Plussat: The atmosphere was fantasic, Staff was amazing, Loved everything about this place. 5 stars all the way around. My favorite part was the freshly baked pastiries from a local place in the morning, my Choc chip muffin was to die for, you wont regret a stay at this place and you'll want to stay longer than you planned.

Miinukset: no negatives for this place

Plussat: Staff very professional. Facilities were immaculate.

Miinukset: The facility was great. The price was amazing.

Plussat: It was clean and the staff was great.

Miinukset: Everything was good.

Plussat: Good location. Good rate!

Miinukset: Nothing

Plussat: Vanha, mutta hyvin hoidettu ja vanhaa kunnioittaen remontoitu hotelli. Huone oli siisti. Sijainti oli erinomainen Universal Studioilla vierailua ajatellen. Uima-allas ja allasalue olivat siistejä. Uima-allas oli lämmitetty ja todella syvä. Allasalue oli viihtyisä, vaikka autotie kulkee aidan takana. Pihassa on vain muutama autopaikka, mutta talon takaa löytyy lisää paikkoja (kulku kävelle helposti talon läpi). Henkilökunta oli erittäin ystävällistä. Lähistöllä runsaasti ravintoloita.

Miinukset: Jos liikkuminen on hankalaa, kannattaa toivoa huonetta alakerrasta, hotellissa ei ole hissiä. Aamupala tarkoittaa lautasellista pullia/viinereitä/munkkeja. Lähistöllä on kuitenkin useita hyviä aamiaispaikkoja,

Plussat: Huone oli tilava ja rauhallinen. Uima-allas oli mukava. Autolle oli ilmainen pysäköinti, jota sai kauttaaltaan vielä huoneen luovutuksen jälkeen.

Miinukset: Aamiaiseksi oli vain leivoksia ja kuumia juomia. Onneksi hotellin vierestä löytyi aamiaispaikka.

Miinukset: I did not get my receipt yet which you staff said sent me by email yesterday morning, please do it asap,thanks !

Plussat: It was clean and local. Staff was friendly and helpful.

Miinukset: No. It served it's function for the trip.

Plussat: It's less than a 10 minute drive from the family members we were visiting for Christmas

Miinukset: They let people with SUVs park in the "Clean Air Vehicle" spaces.

Plussat: Easy access to parking

Miinukset: Close to Entertaining places

Plussat: Great location and nice, large room.

Miinukset: Housekeeping was a little bit inconsistent. Noise from "The STAGE" across the street was a little annoying. Breakfast line was organized strangely -- there was an entrance/exit dictated but the two lines within the buffet area were chaos.

Plussat: Staff was very accommodating, helpful and friendly. Rooms were spacious. Large selection for breakfast.

Plussat: Very clean hotel. Awesome food buffet. Excellent bar with HH.

Miinukset: Parking garage setup.

Plussat: The Hotel has been very nicely designed. Very different and didn’t feel like a regular hotel. The breakfast was incredible. I was shocked at how many options there were. The staff was amazing, every member would always said hello good morning, evening. Housekeeping staff do an incredible job not only in the rooms, but elevator, lobby, parking garage all perfectly clean and sparkling. The one thing I would suggest is replacement towels, it seemed they were a bit over there life span, very hard older looking, but clean and white, and adsorbent.

Miinukset: The bath towels could be newer or better quality, but most important they were clean and served the purpose.

Plussat: The location for sure.

Miinukset: None

Plussat: i like the fact that everything ja close by such as the restaurants, the Universal Studios, the stores and the mall.

Miinukset: Aside from the broken lock on the main door, everything is perfect

Plussat: Amenities.

Miinukset: Staff at front checkout was asked to freshen up our room after 3pm and it never happened. Had to request clean towels to shower in the morning.

Plussat: Very nice facility over all

Miinukset: The bed was hard as a rock. Sleep was difficult

Plussat: The cleanliness of the hotel. Staff was great and helpful. It a very nice area closed to stores and restaurants.

Plussat: The location was great to walk to numerous dining options.

Miinukset: I was not thrilled with the breakfast.

Plussat: Good location.

Miinukset: Utter confusion over our booking. Despite communication in advance several times to request interconnecting or at least adjacent rooms (and being promised them via the Hilton App) when we eventually arrived we were at opposite ends and floors of the hotel As a family - which they knew we were - this is unacceptable They did offer Hilton Honors points afterwards at checkout - however the thing I can’t get past is the absolute appalling attitude of the staff at check-in who just did not give a damn. This despite the promises and the commitments from reservations staff earlier in the day. Attitude and rudeness just doesn’t cut it - despite the 3 days later apology and points offer

Plussat: New, comfortable beds, nice sheets & very spacious rooms!

Plussat: I liked how accommodating Hilton was with me during my visit. There were many complications that had occurred, but all staff that I had approached/talk to gave 100% of their attention and effort to help me. And all the staff seemed kind.

Plussat: The location was great, close to restaurants and shops.

Miinukset: That they charge for parking. Even in the downtown parking garage they don’t charge.

Plussat: I like how you can use the elevators from parking straight to your floor. The room was also clean and comfy when I arrived.

Plussat: Good bar.. close to Rose Bowl.. hot tub.. good for the aging!! Nice suite

Miinukset: Bar closed to early

Plussat: Location... close to lots of restaurants and shops.

Plussat: The pool and spa

Plussat: Very clean simple yet classy great location

Plussat: The housekeepers were fantastic in cleaning our room. It was very quiet where the rooms were. The omelette option at the breakfast was a nice touch, although not enough staff at busy times. The location was perfect.

Miinukset: The King size bed was not comfortable at all! It felt like an old mattress and would need to be replaced.

Plussat: Location was good (close to restaurants and shopping and airport). It felt fresh (modern and clean). Liked that parking was available, but it was expensive.

Plussat: The hotel is spotless The staff was very nice

Miinukset: Most hotels give you a free breakfast they did not they charged $15 per person .Also they charge you $16 a day for parking. Also they charged you $16 a day for parking. Other family members Went to best western parking was free and so is breakfast

Plussat: Comfortable

Miinukset: A bit pricey.

Plussat: The location and the Palm Trees as well as the staff

Miinukset: The pool was salty

Plussat: Well located, pleasant, and affordable.

Miinukset: Coffee pot did not work. ☹️ Randy brought us a cup from the office.

Plussat: It’s location

Miinukset: The heater smells burnt. Beds are very uncomfortable

Plussat: Great location and lovely stay in an authentic Californian motel. The pool is lovely and there is a shuttle to Universal and Warner brothers. Comfy rooms and free parking.

Miinukset: Bed was hard, sounded like a herd of elephants in the room above me all night, road noise was crazy, check in process was ridiculous as I had to put multiple deposits due to having 2 multiple rooms even though I booked and paid for them at the same time. Over paid for what you get, definitely recommend going elsewhere

Plussat: My husband and I spent a weekend. The hotel staff was very nice and accommodating. The bed was comfortable. Tallyrand had a great breakfast just down the street. We enjoyed our stay.

Miinukset: sits on the road you have traffic noise. Its near a hospital you have a lot of sirens. You can hear the people above you and beside you. At check in they put a cc on file for security hold but the money came out of my account. 5 days later still no refund

Plussat: Retro charm & good location

Miinukset: The door to the room didn't seem secure.

Plussat: Location, cleanliness

Miinukset: Traffic noise, no bar soap, very limited parking unless you got there early.

Plussat: I liked that it was located in an area with a nice scenic view of the mountains, but the traffic was bad. However, traffic is bad anywhere in LA. It was really great though. It is right down the road from WB Studios.

Plussat: Easy check in. Free parking

Miinukset: The beds are very hard

Plussat: Location is outstanding and staff is very helpful. Breakfast was great

Plussat: Location

Miinukset: The staff was incredibly rude, unhelpful, parking was expensive per night and not notated before our arrival, room was not properly restocked before arrival, doors were broken even.

Plussat: We enjoyed the breakfast. It was one of the best we have ever had.

Plussat: Good location, clean, friendly and helpful staff.

Plussat: The room size was great as well as location. Loved the free parking and bbqs. The room was very clean with a fully functioning kitchen, too

Miinukset: The need a bigger pool for the size of the property

Plussat: Location great. Room set up great.

Miinukset: Pillow had a stain, dust on fire alarm. Shower door set up. You have to step in facing shower no space to adjust water temp.

Plussat: the breakfast was great, it was delicious and clean environment, nice seating area. Location of Hotel is great. Kitchen and bathroom in Hotel room was great.

Miinukset: the pullout bed was very uncomfortable.. the mattress was worn and the springs were against my side and back when I slept and made my side sore.

Miinukset: No hot tub.

Plussat: Spacious room. We loved that there was space for both my husband and I to simultaneously work on our laptops- Him from the desk area, and me from the dining table. The sleeper sofa was great for our 3 year old son, and loved that the TV was on a swivel mechanism so it could face either the bed or the living room on the opposite side. Great design layout. We will definitely stay again.

Miinukset: The front desk forgot to remind us that there was a parking fee of $18/day. We would have parked elsewhere if we had realized that. We didn't discover until we saw the charge on our statement.

Plussat: The location was fantastic. Close to everything! And pet friendly. Wonderful staff. Very helpful.

Miinukset: The only complaint was hearing the traffic noise all night long. Better soundproofing windows on the freeway side of the hotel would greatly help.

Plussat: It was like a small apartment. I liked having more than just a bed and a bathroom, very spacious, continental breakfast . Clean, friendly staff, nice location.I have nothing bad to say about it. I would definitely stay there again

Plussat: cleanliness and promptness of service

Miinukset: well, we just stayed overnight so I can't really tell more about this hotel but so far we had a good experience.

Plussat: Weight room, exercise room, pool

Miinukset: Mattress was pretty worn out, expect better from a Marriott. Also stains on carpet in room, should be replaced.

Plussat: Excellent Service / Staff!!!! I’ve never been disappointed with my stay at Marriott!

Plussat: Cleanliness. Lots of space in the room. Very friendly front desk staff.

Miinukset: The pillows were lumpy as was the bed.0

Plussat: Everything was perfect and the staff at the desk was superb!

Miinukset: It had to do with the restaurant staff the morning waitress was rude.

Plussat: The overall experience including staff, room, etc.

Plussat: Everything

Plussat: Clean, Accommodating, Everyone is always so polite and friend. I always recommend your company to EVERYONE!

Miinukset: N/A

Plussat: Location.

Miinukset: High price of parking.

Plussat: Beautiful hotel excellent staff comfortable room

Miinukset: Nothing

Plussat: The view was ok. But

Miinukset: I had 5 people in my room not being loud and they came up asking us to be quiet.

Plussat: Staff willingness to help out, smile, and welcome us!

Miinukset: I think we need to make additional charges transparent such as parking, breakfast, and internet. It makes Apples to Apples comparison easier. The hotel was a bit run-down for the star rating. The staff was pleasant and helpful to our needs.

Plussat: Staff was all professional and friendly.Facility was excellent. Bed and pillows were very comfy.

Plussat: Breakfast was substantial. Healthy choices.

Miinukset: Window looking out at freeway.

Plussat: Breakfast was great!! Very clean and good variety of food. Comfortable beds!

Miinukset: Did not like having to pay for parking!! Really added to expense of stay.

Plussat: Beds were great!! Very good breakfast with a variety of food!

Plussat: It was a wonderful hotel. Great staff, clean and comfortable rooms.

Miinukset: It was a bit further than we wanted to travel, but due to the last minute booking it was available in our price range. The oatmeal was a bit too runny.

Plussat: Convenient hotel; excellent breakfast; excellent service. Th

Plussat: The hotel was clean, staff very friendly. The Lobby is small yet inviting for coming and going.

Miinukset: N/A

Miinukset: I was surprised about the parking fee! They should mention that before reservations.

Plussat: Comfortable bed Loved the breakfast smoothies and different waffle flavors.

Miinukset: Not enough hot breakfast variety.

Plussat: the hotel was clean and in the safe area. we did not try any restruants near the hotel. The Staff was great and always answered our questions with a smile. The Breakfast was good every morning. The remodeling really made this hotel look like new.

Plussat: Breakfast was a hit.

Plussat: Friendly staff and breakfast

Miinukset: No

Plussat: Staff friendly, breakfast was excellent

Miinukset: You need more parking I did not like the $18 a day parking to expensive

Plussat: Good service. Nice people

Miinukset: Paying for parking it should have been included in price.

Plussat: Location was key for us on this trip. The location of this Courtyard worked for us.

Plussat: The room was large and comfortable. The heat was easy to adjust. The bed was nice to sleep in.

Miinukset: The hallway light only came on intermittently, and only then after a delay. The light over the bathtub was located outside the bathroom.

Plussat: Loved that it was close to the airport.

Miinukset: There wasn’t shuttle service to the airport.

Plussat: The hotel is conveniently located near shopping and restaurants.

Plussat: Great staff, comfortable environment, location was great,.

Plussat: Convenient/quiet location and very pleasant staff.

Miinukset: Somewhat dated room with old carpet which gave the room an unpleasant odor.

Plussat: Great area, comfy beds, easy check-in and check-out, very clean

Plussat: Cozy size. Great staff.

Miinukset: Would have liked more variety in food choices. Drinks were very expensive.

Miinukset: The bed was a little too soft for us. I know that it's hard to please everyone. It won't prevent us from staying there again.

Miinukset: The elevator didn’t inspire confidence as it clanked along slowly.

Plussat: Comfortable bed. Nice bar. Walking distance from shops and restaurants

Miinukset: Shampoo and conditioner bottles were too small

Plussat: Location

Miinukset: The staff didn't help me getting a king bed room instead I got two queens. I didn't like the room. Tv remote control didn't work. The room felt old

Plussat: location - clean - good facilities - staff -

Miinukset: not value for money - poor lighting -

Miinukset: The3 or 4 story parking structure was close but was NOT accessible from inside the hotel. There were no elevators in the parking structure!!!! Did not feel safe late at night walking from my car to my room!

Plussat: I liked everything. Helpful staff and quiet rooms. Lots of space in the rooms.

Miinukset: Absolutely nothing. Definitely will be back.

Plussat: The location for our purposes was excellent. The hotel was clean and quiet and we had nice views from our room window. Good water pressure in the shower, nice comfy beds, stuff to watch on the TV. Vending machines.

Miinukset: There was a SNAFU at check in during which we were told that booking.com had not forwarded our confirmed reservation. We are lucky the hotel wasn't fully booked. It took half an hour to straighten out the error during which time we almost canceled altogether and drove home, which wasn't the plan. Also, $20 to park in the adjacent parking structure. Not sure if that is a $20 flat fee for duration of stay OR $20 per night. As it is secured parking, you will need an activated card key to leave the structure after checking out (the key is dropped into a box as you exit) but no one told us that. Luckily we thought to ask "how do we get out of the parking structure" and were given a card key.

Plussat: Clean and quiet with great views.

Miinukset: Bathroom was a bit dark, insufficient lighting.

Plussat: Fabulous shuttle service to Burbank airport. Clean rooms, nice on site breakfast. Walkable location - close to town and other restaurants nearby.

Miinukset: Our room faced the hotel driveway/entrance and it was a bit noisy. That’s my only complaint. Next time I’d choose a different location.

Plussat: This place is first class all the way. Greeted as soon as I walk in the door. Very helpful. Convenient to the club I was performing in and great restaurants close by.

Miinukset: Staff at front desk was rude, the room was very loud. Loud noises coming from AC unit. The parking fees are absolutely ridiculous. It was raining in the actual hotel elevator. Found a used condom.

Plussat: It was really clean.

Miinukset: I think it should have free parking for the room rental and free breakfast.

Plussat: Double Tree was the one that stood out of the 3 hotels I stayed bc their bathroom has double sinks.

Miinukset: None

Miinukset: We have stayed plenty of times at this hotel, but during our visit this past weekend, we were charged an oversized car fee that we were not aware of.

Plussat: location

Miinukset: lobby was under construction. pool was not heated

Plussat: Locat

Plussat: I liked the location of this Best Western because it was close to the California freeway system. The streets surrounding the hotel were wide and traffic was at a minimum so the area was quiet. The hotel is close to wonderful restaurants too. Also, the breakfast each morning was upgraded from the past years that we had stayed at the hotel. There was a much better selection of foods from which to choose.

Miinukset: Nothing at this time because our stay was very satisfactory.

Plussat: The beds were the BEST we have ever slept on in a hotel. We also liked that it had free parking and free hot breakfast. The staff was very friendly. It was very easy to take a Lyft to Universal Studios from the hotel.

Miinukset: The only thing that was yucky at the breakfast was the eggs...just gross. But everything else that was provided in the breakfast was awesome and yummy.

Plussat: Location was nice

Miinukset: No shuttle to the park. No luggage assistence.

Plussat: The restaurant across the street

Miinukset: The bathroom shower was poor. The bed was comfortable

Miinukset: I was told they would email a receipt to me showing where I paid the bill, but I never received a receipt from them.

Plussat: Great hotel for a family vacation to Universal Studios and Los Angeles. Free breakfast is awesome! Lots of restaurants and coffee shops close by. Just a few minutes to drive to Universal and close to freeways to get you all over the LA area.Free parking!

Miinukset: The pool is tiny and was freezing cold. My kids wouldn't swim, even though it was 85 degrees out.

Plussat: The manager and the staff went out of there way to accommodate my wife and myself. It is a good value for the dollar, nicely maintained, and the location is great. Tons of good restaurants within walking distance.

Miinukset: Since I fly into Burbank it would be great if they had a shuttle.

Plussat: Location was easy to get to and the room was big

Miinukset: Bed was not real comfortable

Plussat: The hotel was very clean and neat. The room was well put together and very comfortable. Parking felt safe as well as elevators. Location of the hotel felt inhabited and welcoming.

Miinukset: Breakfast definitely could have been better especially for the price all together. Our view was to an alley, although looking passed the alley there was a nice view.

Plussat: the location is almost central to all activities

Miinukset: the cable didn't work and it took 4 hours for someone come and fix the problem which required us to help too

Plussat: Great location to Burbank airport and Pasadena. Hotel getting a little tired after coming here for 10 years. They are renovating the lounge which should be great in future.

Miinukset: Bar temporarily in a hotel room during renovations.

Plussat: The room was clean and comfortable with all of the amenities we could have asked for. I even needed a bandaid and had one brought up to your room.

Plussat: The location and Boutique Style of the hotel/rooms. The rooms were pretty, cozy, and comfortable. The Valet Staff was prompt, helpful and courteous as were the other staff. I liked the classy visiting area across from the front desk,&cleanliness.

Miinukset: Small check in parking area, & too expensive Valet only parking. Shower corner had few small spots of mold in it.

Plussat: This was a one night stay. First time here & would definitely stay again! Friendly staff, great location, nice pool.

Miinukset: Parking was a bit pricey & the wait time to get your car back will take awhile...

Miinukset: Yes, the television did not work, at all.

Plussat: The staff was super nice and very accommodating!

Plussat: Breakfast was good. Location was good. Slept well in a good bed.

Miinukset: The heater didn't work in the room. We were frozen when not under the bed covers.

Plussat: Super cozy room. Plush pillow, bed like a cloud. Nice decor and furniture with small kitchenette. Very clean, accommodating staff.

Miinukset: Reception desk person wasn't very personable, but that didn't ruin our stay.

Plussat: I always stay here when in LA , and always will The hotel facilities are excellent and the room sizes and location are unmatched . There is a supermarket across the street and is safe. The staff are always excellent and friendly

Plussat: The room was very clean calm perfect relaxation Spot 4th floor great location and the staff was Nice Specially the gentleman ay the vallet And the young lady at check in was amazing Loved her the most ..

Miinukset: The bathroom toilet keep running the cane 2 to repair second tome wax the charm.

Plussat: Excellent location. Comfortable, quiet room.

Miinukset: The room was a little rundown looking as were the hallways. Price was very high for condition. It all looks better in their pictures. There was an outrageous charge of $45 per night for parking.

Plussat: The overall ambiance of the hotel, warm and decorated with taste. The room was cozy and comfortable

Miinukset: It was being revamped, a bit messy

Plussat: Clean, staff friendly good place to stay

Plussat: Location .very close to walk of fame and universal studios .

Miinukset: The stairs need some work and corridor need some cleanles

Plussat: The room was clean, and the bed was comfortable. It was in a good location.

Miinukset: The shower was warm, and if you like a hotter shower you are not going to get it. The hot water in the sink was hot than in the shower.

Miinukset: Tapping noise in the ceiling of bathroom that never stopped. Not sure why but was somehow mechanical?

Plussat: The room with 2 queen beds was large, the beds were comfortable, the flooring and bathroom seemed to have been recently renovated, there was plenty of parking the night we were there, and it was only about a 5-8 minute drive from Universal Studios Theme Park and the Warner Bros Studios.

Miinukset: I compared the price to other hotels in the area and one of my deciding factors to stay at Portofino was that they had a free breakfast for about the same price, however I ended up buying breakfast for my family at the diner in front of the motel because their free breakfast was just some danish, toast, and cereal. Also we arrived early enough that my son had time to go to the fitness room which most hotels/motels have but this one did not, slightly disappointing. Lastly, the walls are thin and we heard lots of sounds around us till about midnight.

Plussat: location close to Universal was nice, and convenient to get to freeways was nice.

Miinukset: Neighborhood sketchy, many sirens all night long. Restaurant not meet up to $130/nt standard. Hotel is in midst of making improvements in each room. This is a + however the attn to detail is VERY POOR. Dresser missing drawer,no tv remote, no weatherstrip

Plussat: I very disappointed with the customer service leading up to my stay.

Miinukset: I was told to cancel my reservation through hotels.com and make a reservation with the Portofino Inn directly, because I accidentally booked the wrong room, and was told I would receive a refund on the previously cancelled room. That did not happen and nothing was resolved!

Plussat: Nice warm welcome at reception and very helpful

Plussat: Very pleased

Miinukset: Nothing

Plussat: It was easy to get into and out of. Located near food and convenience stores. Friendly staff and the check in/out process was very quick and efficient. The room was updated and modern and to be honest it was better than I expected for a 2 star hotel.

Miinukset: No.

Plussat: the location was pretty convenient. close to downtown burbank and a short Uber ride to Hollywood.

Miinukset: It's a little bit run down. no real amenities.

Plussat: The night clerk.

Miinukset: There were crumbs Inside the bedsheets & on the nightstand. The rest of the room looked OK. It was obvious they used the same bedding to remake the bed.....gross. The bottom sheet didnt even cover the foot of the mattress. The night clerk was great.

Plussat: Property was fine. It was clean. Nothing special at all

Miinukset: Not much to eat around

Plussat: Room's were clean and the beds comfortable.

Miinukset: They advertise a pool, but its more of a large bathtub, don't expect to go swimming. As mentioned in previous post, the staff is not friendly..

Plussat: small, clean motel. free parking

Miinukset: family owned. staff lurk around like vultures 24/7

Plussat: The bed was very comfortable

Miinukset: Could have included breakfast

Plussat: Our stay there was great, other than the fact that TWO TIMES the cleaning staff opened the door, without even knocking, prior to checkout time, the first of which was 9:30am while my boyfriend and I were still in bed, asleep.

Plussat: Clean and comfortable room. Front desk were freindly.

Miinukset: There wasn't anything to not like.

Plussat: The room itself was very spacious, bed very comfortable.

Miinukset: No wifi, if there was we weren't able to connect.

Plussat: Very clean. Nice decor.

Plussat: I really appreciated the cleanliness of the room.

Miinukset: The pool was a bit small. The lounge chairs and table could of been cleaned up Or maybe even replaced. But it was a nice area and again the rooms were exceptionally clean and that’s the most important to me. I would definitely stay there again

Plussat: Close to work

Plussat: THE ROOM WAS BETTER THAN EXPECTED FOR THE RATING IT WAS PREVIOUSLY GIVEN AND THE GREAT PRICE. VERY CENTRALLY LOCATED WITH EASY ON/OFF FREEWAYS. RESTURANTS/GROCERY/FUEL NEAR BY.

Plussat: Close freeway access and rooms were quiet and comfortable.

Miinukset: Parking was very tight

Plussat: The staff was great. The room is huge and clean. Loved the couch.

Miinukset: Location is a little sketchy. The breakfast wasn’t that great either.

Miinukset: The bathroom tub was dirty

Plussat: Seemed better than one star, actually

Miinukset: no kleenex!

Plussat: Ramada has had a renovation. Boy! The room looks so new, modern and chic! The room smells NEW! The bathroom is spacious, clean and bright! Ramada has done a great job updating their rooms! We've had a great experience!

Miinukset: It's located right by the highway 5. Not possible to WALK anywhere and you must drive. Ramada does provide shuttle if you want to get grocery and stuff.

Plussat: Very friendly staff

Miinukset: No onsite bar, restaurant Very noisy Heat Fans - had to change rooms 3 times Next to freeway and industrial area

Miinukset: Parking situation, there is not enough parking and was not allowed to park where there was parking available.

Plussat: Proximity to airport

Miinukset: Old rooms that smelled like an ash tray. Hotel staff changed my room for me

Plussat: The only positive statement I can make on this hotel is that they had a friendly, helpful staff.

Miinukset: shady location,configuration of parking lot terrible and inadequate. First night encountered ants in bathroom floor,sink, shower the hotel did move us to another room but would have also liked a partial rebate for having to endure a pest problem

Plussat: Employees do a great job

Miinukset: Old the carpets need to be replaced

Miinukset: The pictures online were extremely misleading. The room was dirty, smelly and completely out-dated from the photos.

Plussat: We didn't have the continental breakfast but at the Hill Street Cafe which was 3 minutes away and was great! This Ramada is perfect for us!

Miinukset: No complaints here!

Plussat: I love that it’s has a private parking and it’s right to the exit of the freeway.

Miinukset: There was nothing to dislike about the place

Plussat: proximity to the Hollywood/Burbank Airport. Would prefer elevator also at the end of the long hallways, but for the money, this is a very good hotel, with helpful, accommodating staff, excellent location.

Miinukset: Nothing stands out, except that the smoking area is quite a distance from most of the rooms.

Plussat: Staff was great. Bed was comfortable and Jack in the Box was nextdoor

Miinukset: Not the best. But it was closet to the airport. The heater didnt work. Its definitely an older hotel. Not worth the price

Miinukset: The bed was absolutely AWFUL. The location was terrible; neighborhood felt very unsafe.

Plussat: The staff were so friendly and professional!

Miinukset: I got 3 nights, the first night the room that they gave me stinks very bad. I was tired and I sleep in the room. The next morning I went to let the people know at the front desk, they were really sorry about it and they gave me a bigger room. Thanks

Miinukset: over priced. this hotel price range should be on ~75$

Plussat: Friendly and efficient staff. The room was clean.

Miinukset: The property is a bit run down and can use a remodel.

Plussat: Convenient location near airport. Very friendly helpful staff. Good coffee!

Plussat: GREAT axxomendations

Miinukset: No

Plussat: Friendly staff and continental breakfast. Very good variety of things to eat for breakfast. Clean pool and spa jacuzzi. Spa was nice and hot, unlike a lot of hotels. I liked that there was a cart for me to be able to load my belongings to my room.

Miinukset: There aren't any smoking rooms. That is an inconvenience for me and maybe others who don't want to have to walk to front. My television remote was not working.

Plussat: It was affordable and the breakfast good

Plussat: Breakfast selection better than expected. Seating area however was very tight.

Miinukset: pool was ridiciously small.

Plussat: They had a fridge and microwave in room and the heater worked well

Miinukset: In town for 24 hours for a job, got the room to sleep for 5 hrs before my flight. I got back to the hotel at 12:30 & my key wouldn't work. There was no one at the front desk and no one was picking up the phone. I had to call the corporate number NIGHT