Hotel Capri

Great location - you have a very nice view over the sea but you should consider that you will need a taxi from the train station since otherwise you will walk for over 45 minutes. Nice furnishings, looks modern and has enough windows. Kitchen is equipped with enough plates and cups for like 15 persons but it missed details like scissors. Also there was no kitchen towel, no oil, no vinegar, no dish detergent (not even for the dishwasher) - also no detergent for the washing machine. Even though the furnishing seemed quite new and modern i cannot understand why the handle of the door lock always kept falling of. Also the curtain rail once broke off the wall. And that is only the beginning of the negative impressions...

I booked a 2-bed apartment and instead received a very generous 4-bed apartment with a lot of room. Sounds like a upgrade but entering the apartment was a bit of a disappointment since there was no balcony while literally every other apartment or hotel room of this hotel had one. You need to consider that the apartments are not located in the same building as the hotel rooms. BUT: There is a door which connects the apartment building with the hotel building, which unfortunately gets closed at night and cannot be opened with your keys so you will always need to walk around the building and enter from a different gate. The receptionist didn't say a word about the building, didn't tell us where we will find the pool, didn't tell us where we will find the big balcony advertised in the pictures on booking.com. After arriving we unfortunately had big issues with the air conditioning system. I would not consider myself as someone who has no clue about technology but after 30 minutes of pushing the "Cool" button on the remote control which always lead to the air conditioning system to shut down i decided to ask at the receptionist. They then sent someone to take a look. He unfortunately also had no clue why the system always shuts down and after 15 minutes of trying he then proceeded to send us another colleague who then quickly managed to get the air conditioning system to work - i still have no clue how it then worked out but was grateful it did. Something that is definitely NOT acceptable that instead of apologizing for the inconveniences this receptionist had nothing better to say than to tell his colleague on italian "They should just learn how to operate the AC" Cleanliness: Well our apartment was fairly clean but it definitely missed the attention to detail: The handles of the kitchen were quite disgusting. The pool was not clean and had a lot of leaves in it.