Bsea Cancun Plaza Hotel

I was so happy with the hotel once we got there, our room was beautiful and it has an amazing view. Staff was nice and kind and I would rate 10, but the last night we couldn’t get any sleep, because the family next door was soooo noisy! The good thing is that at the end the reception took care of it, but I would recommend that if you have couples with not kids like us, you can keep the families in others areas, since the hotel wasn’t full. Special mention for the people in the restaurant,amazing service and food, we loved the food and the home made chilli sauce :) and they full fill your request with seasoning the food, as we like muy picante! :)

Walls are too thin, or specifically in our room, it was some sort of division with the next room that is not that good with the noises

Restaurant was nice. Lovely sea view. We had an amazing room on the fifth floor with our own private terrace, it was very large and had great views too. The pool was nice and the on-site shop was very convenient.

Internet is only in public areas, the layout is a bit confusing, it's hard to find with the name being Bel air on the building.

No wifi in rooms only downstairs in smoking area and public areas

The view and location!!! 100%

The pool was closed because it got damaged! But I as client deserved to know that important fact before my stay cause I chose the place because of "the infinity pool" that I never enjoyed.