GR Caribe by Solaris

Not quite as expected

Staff over-all were helpful and friendly. Location was very nice on a very clean and beautiful beach. Lobby bar (drinks only) was available all hours. Service was good at the lobby bar. Cecelia and Eliseo were especially accommodating, helpful, and very personable. We enjoyed visiting with them.

The rules/schedule for food were SO strict that we often didn't get to eat. First night we went to every place on site and the neighboring property and were not able to get a single thing to eat. We had anticipated being able to sit outside on the beach and have a drink. That was not available either. There is one pool bar and a snack bar there, but everything serving outdoors closes by 5:15/5:30. Day 2 I walked up to the snack bar (which still had food on it) at about 5:20 and was told it was closed. At the same time my husband was at the pool bar trying to get a couple of drinks and was told they were closed. We walked around for a bit, and as we went to go back inside to at least get a drink, we saw a tray of drinks being delivered to others at the pool. Granted, those might have been ordered prior to 5:20 when my husband walked up, but if they were still making drinks, giving us a couple (only ones we had asked for at all that day) should have been done since it was prior to 5:30. The lobby bar was open, but we tried to order some food there and were told we could not. ??? We were told there is "24 hour" room service, but that has to be ordered to your room (where you can not be out enjoying the facilities). And NOTE we did go to our room and tried repeatedly to call room service and no one ever answered that night! Food quality was 'ok' but nothing special.

Not at all what we expected. Not at all.