|Etäisyys keskustaan||9,2 km|
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Highly recommend the altitude suits, you get lots of great bonuses like a free Bali bed, access to the infinity pool (amazing to have less people around and the views). I’ve heard the other building does not have very nice rooms (dated)! Lots of good food to choose from, just it can take a while!
Unless you give lots of tips, waiters can be a little rude and slow!
Beach pool stuff weather
Food is poor
The staff is top notch from the front desk, to the waiters and supervisors! The room was well equipped and the cleaning crew did a great job. I also ordered room service and the food came hot in a reasonable amount of time. Don't forget to tip your porter, waiters, and maids. They work hard for us to have a great experience!
The room next door had work going on (sounded like bathroom upgrading) that entailed hammering starting at 9:15. I could tolerate the hammering considering I left my room by 10am, but one day fumes from the work permeated my room and I had to rush to get out. You might want to keep adjacent rooms to these vacant.
I enjoyed my SOS massage at spa.
Staff was not welcoming & seemed overwhelmed. Only 1 elevator in service during entire trip which caused long wait times & I was on 12th floor. No ventilation in the only elevator that worked. Wait times for buffet. Entire facility under staffed. Room service food was disgusting & came cold on more than 1 location. Drink & food service at pool non existent. Visited Altitude side of property & upset I wasn't offered option to upgrade.
The Risotto restaurant was good. I was surprised at the quality of food and The manager was very nice. We had a lovely dinner.That was the only shimmer of light during our stay.
Our elevator free fell from one floor to the next. We thought we were going to die. The other elevator we got trapped in. This was on our first day. I complained about it and nobody got back to us until the last night of our stay. We literally had to walk up and down 6 flights of steps every time we left the hotel room to go eat or go to the beach or leave for an excursion. VERY disappointing. What made it worse is that our AC didn’t work. I complained our first day there and couldn’t get anyone to look into it until our last night there. So we would huff and puff up the stairs only to come to a HOT room. 80 degrees. It was our 10th wedding anniversary. Upon booking I requested that because we were getting in late, I’d like to have a meal prepared and waiting for us in the hotel. The told me in writing that they would take care of it. We were tired and my wife was hungry when we arrived. I told her not to worry because I had something special planned. NOTHING. We ended up ordering room service which took 11/2 hours and came up to us incomplete. I don’t have the time to list the number of disappointments I experienced. But they were many, and there were some pretty gross practices with the food service. Needless to say I do not recommend this resort and will not be staying again. They didn’t even care. We never even talked to the hotel manager. just the chief concierge . Who after telling us he would meet us at 4:00 had us wait on him for 40 minutes. He did not offer any meaningful resolution. It was a waste of time. Book at your own risk.
Delphinus Dreams -delfiinikeskus sijaitsee muutaman askeleen päässä ja Forumin ranta sijaitsee 3 minuutin kävelymatkan päässä. Käytössäsi on business center, kuivapesula-/pesulapalvelut ja ympäri vuorokauden auki oleva vastaanotto. Tämä majoitusliike tarjoaa liikeasiakkailleen 2 kokoushuonetta. Palveluihin kuuluu ilmainen valet-palvelu.
based on 4 285 reviews
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Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.
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