Hôtel Barrière Le Gray d'Albion

Good location for shops and for getting to the beach. Staff friendly and welcoming. Close to train station.

We had booked a superior room. On arrival we were told "good news weve upgraded you to a superior room". Room was good but nothing special. Directions to beach inaccurate. We went to the "Majestic" beach as this was second beach over, as directed, and we were charged 40euro's for the afternoon. When we found the 'right' beach we were amazed at being charged 7 euro for a parasol and 34 euro two beach beds which wasnt explained on arrival . 41 euro for a day at the beach for two people. No kettle, tea or coffee in the room. Internet in the business centre expensive. Breakfast very overpriced (25euro each for coffee, juice and a coissant) so went out to eat. We liked the hotel but felt it wasnt four star and was overpriced (a lot like Cannes)

The location of the hotel and the room's confort and cleanliness

THe lack of coordination at the reception between the day and night shifts. Lack of professionalism at the reception