Comfort Inn Carmel By the Sea

Location. It was close to the shops.

This was the worst hotel I’ve ever stayed at. It was old, and not in a good way. Our room was on the first floor which was actually below ground level. There was one window, blocked my foliage and no circulation. The fan they provided didn’t work. The electricity was out most of our stay, the bathroom floor tile was cracked and stained, room was extremely small, poorly lit, poor cable. It was so small you had to sit on the bed to open the dresser drawers because there wasn’t enough room to stand. They tried to use standard sized furniture in a room less than 200 square feet. The “lobby” was horrible. Dingy and it looked like it was a 1950s motel. I would never expect this to meet Comfort Inn standards so we will be staying at other chain hotels if Comfort Inn thinks this passes muster.

The power was out and we had to take cold showers. With comfort inn being such a big chain, there should have been a back up generator for situations like this. We live in the 21st century where technology and science are at its peak. The host or person who worked in the front (Gita) was not apologetic, nor were we informed about the situation. Such an expensive stay with mediocre service and hospitality. When we told her that we took cold showers, she was like ohh well I didn’t because I woke up early...like wow....