Hotel Buenos Aires

Was very surprised how far it was from city or tourist places, neighbourhood wasn’t safe at all, staff English was very limited . Room very outdated and extremely small and massive renovation was going on which we wasn’t aware of until the lout banging in the early morning. Breakfast is like cat or dog food, no tea or coffee in room, breakfast was extremely limited two same options every morning not even a proper coffee at breakfast in the morning lukewarm water coffee like which was disgusting dissatisfied disappointed , I couldn’t eat breakfast as it didn’t look Politable . We feel violated as during our stay I’ve send an email to booking.com and they never responded it’s otter disrespectful disgusting behaviour and no regards for their value client. Their wasn’t anything to like.

Everything!!! apart from the housekeeper lady who clean our room.

Bed bugs found in my room. Had to switch to another room at 1 am

Bad bugs, and no phone in room

Clean, big room. The kitchen service very good. Kind and nice.

Very far from the center, hard to find a uber to get out from the hotel. 30 minutes drive to one way, almost hour of the day you need to spend in the car.. no restaurants near the hotel, not a tourist area..little scary area. It’s hard to enjoy from Cartagena in this place. There isn’t pool in the hotel, it’s a small jacuzzi on the roof, small and cold, and half of the times spend in the hotel it was not allowed to used.