Rooms Make yourself at home in one of the 12 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes, housekeeping is provided daily, and irons/ironing boards can be requested. Amenities Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and tour/ticket assistance. If you'd like to spend the day shopping, you can hop on the shuttle (surcharge). Business}, Other Amenities Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. A cruise ship terminal shuttle is available for a surcharge. Property Location With a stay at Hotel Puertas De Cartagena, you'll be centrally located in Cartagena, a 5-minute drive from Ayala Center and 10 minutes from Bocagrande Beach. This hotel is 1.8 mi (2.9 km) from Cartagena de Indias Convention Center and 2.3 mi (3.8 km) from San Felipe de Barajas Castle. Dining Take advantage of the hotel's room service (during limited hours). Meet other guests and eat at the complimentary reception. A complimentary cooked-to-order breakfast is served daily from 7 AM to 10 AM. Mandatory Charges You'll be asked to pay the following charges at the property: For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest. We have included all charges provided to us by the property. Optional Charges Rollaway bed fee: COP 80000 per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Check-In Checkin starts at 3:00 PM Checkin end at midnight The minimum age of Checkin 18 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Check-Out Checkout is done at 1:00 PM Pets Pets not allowed Service animals not allowed General instructions No elevators Property is cleaned with disinfectant Staff wears personal protective equipment Shield between guests and staff in main contact areas Guests are provided with free hand sanitizer Social distancing measures are in place Contactless check-in is available Property confirms they are implementing enhanced cleaning measures Gap period enforced between guest stays - 24 hours Staff temperature checks are conducted regularly Temperature checks are available to guests Bed sheets and towels are washed at a temperature of at least 60°C/140°F Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures Contactless check-out is available Professional property host/manager
