Makondo Hotel Boutique

The design of the hotel

Matress not confortable Room dirty The owner was terrible, not nice with me and obviously with her employee

The position is very good, in the heart of the city center, but trust me you can find hostel in this area with better quality at lower price

The place is dirty, the staff is not prepared and the place is actually very old and need a lot of maintenance. All the worst things you can imagine happened: 1) we found cockroach in the room 2) one day water was missing 3) one day they didn’t even clean the room 4) we made breakfast outside the hotel because the one offered by the hotel is very poor I kindly suggest you to opt for another place here in Cartagena

The breakfast and the central location.

It is an old hotel, the bathroom is old, also the bed and the floor.

Good location

Poor service, the staff seems to have no idea of what they were doing, check in and check out took too long without have any one else. On the first day it was an electricity problem in the section where my room was located, no lights in the corridor or in the room, i have been ignored till i had to ask for a light and assistance. I had to pressure them to change room when should come automatically in those situations. Discontinued hot water in the room, poor wifi, Not quite clear why i have been charged extra for a visitor not an occupant ( i was on my own).. Not worth the money...