Cartagena Lomakeskukset

Plussat: Nothing

Miinukset: Nothing

Plussat: I had love everything. The breakfast is amazing

Plussat: The hotel is amazing, next to Playa Azul. If you don’t want to go to the beach, there are several swimming pools to choose from. The breakfast is amazing and the variety of food and fruits are great. I loved the freshly squeezed juices that you can put together. The security and room service is also exceptional.

Plussat: Recreation for kids and breakfast

Miinukset: TV was broken Pools were broken Room door didn’t work properly Shuttle to airport was canceled Was impossible to get a coffee from a waitress at breakfast

Plussat: Excelente atención por parte del personal de hotel, actividades para los niños, buena comida, las habitaciones muy limpias, las piscinas muy tranquilas y cómodas

Plussat: I took my 4 years old son and spent 5 days vacation just with him at Hotel Las Américas and this is the place to go. Either if you are with the family or for couples. Great place, great value and it has all the amenities you can ask for. I will go back again. By the way Cartagena is the best vacation city by the beach...

Miinukset: N/A

Plussat: Facilities are good.

Miinukset: Attention by clerk and room were very old, and very far from installations. It was the last room of the hotel. When enter to the room it was full of Mosquitos and smell around was nasty.

Plussat: Water leaks in room. Very unprofessional treat at check in. Elevator must be seen by a technician. It does not stop at 9. And the other one does not work at all.

Miinukset: Not a 3 star hotel. Not recommended it Very disappointed.

Plussat: Bad staff, particularly security. Horrible beds, dirty and outdated.

Miinukset: Charged misterious extra fees. All inclusive food is bad. Rooms are terrible . A total rip off.

Plussat: Nothing - we will never stay here or at an associated property again, and would strongly recommend anyone from staying here as well

Miinukset: Of the last 5 years of 1500+ nights in hotels, I have never encountered a worst place to stay in my life. This is unlike any other property with rules and processes carefully designed to make a guest's experience challenging. 1. Check-in only takes an hour at the front desk, accepting payment usually results in US banks blocking your card due to suspected fraud, and guests can count on another 30 min before room inspection can be complete and a key is obtained 2. Wifi is non-existant 3. There are strange restrictions around where you can move around the hotel as well taking your room towel out of the room (really?) 4. Exercising "discipline," redundant process, and rules requires a lot of monitoring and staff, and the hotel has impressively invested plenty of manpower in that area 5. Oh and don't dare leave your key in your room, it will only take several hours for the hotel to find a locksmith...one would have thought to keep duplicates right? 6. Though it is all-inclusive, the alcohol quality is bound to make you sick and the food is mostly uncooked. Be prepared to eat/drink outside for all 3 meals. I am surprised that the hotel is still up and running. We were a group of 8 who spent most of our time outside the rooms, but whatever moments were at the hotel, were not conducive to a convenient existence.

Miinukset: Wifi service could be better

Miinukset: I need the invoice for my stay at the Hotel, at the front desk just gave a receipt. I was on business trip, I need the invoice to report my expenses. at the check out, they told me they don´t have the invoice, where can I claim one.

Plussat: food was ok , dinning room too crowded

Miinukset: the resort it so old, it needs a lot of work the swimming pool too small and the only had one. I have stay at De Cameron in Panama and el Salvador and that's why we choose this one thinking it was going to the same. We made a very bad decision. very disapointed

Plussat: central location, close to the beach, friendly and helpful people, good food

Miinukset: the resort is a little bit run down, in my opinion is not worth the money. half of the regular price would be more accurate for this 3 star resort

Plussat: I loved the restaurants and the entertainment at Decameron Cartagena especially the bartender Raul . He was special to us

Plussat: View

Miinukset: Staff has very poor costumer service skills

Plussat: The location is pretty good: by the sea and in town. We can enjoy a variety of food all the time: from early morning till late afternoon. The premises are quite satisfactory

Miinukset: Nothing