Casablanca hotellit lähellä Central Market

Plussat: Nice upgraded suite

Miinukset: The concierge teams steers you to their drivers for taxis who are charging over 300% of the going rate They charged us for things we never had, like drinking at the bar (we don't drink alcohol so it's impossible) They informed us that breakfast was included and then charged us for it and said oh, it wasn't included at the end

Plussat: Special thanks to Guest relations manager Ms. Hafsa. She was with us during all our stay helping us with everything, making special surprises for our honeymoon and many other things! Big thanks!

Plussat: Excellent service and staff

Plussat: Reception and restaurant staffs are pro. Bellboy Muhammed also so kind and helpfully

Miinukset: Location is constrıction area too many build up

Plussat: Location

Miinukset: The rooms and hotel getting old and dirty. It doesnt look like Sofitel

Plussat: The staff were friendly and helpful. The location is very good

Miinukset: The breakfast buffets don’t have fresh vegetable s, you can order a salad but it take time... When we finish the soaps they didn’t put some new ones. And the floor was sticky.

Plussat: Outstanding facilities and staff as expected. Perfect location and with excellent view of Hassan II Mosque from room.

Miinukset: Not a thing.

Plussat: The property was really nice all around with excellent staff. All were very polite and very helpful. The beds were comfortable. The rooftop was nice and food was great too.

Miinukset: The property was abnormally expensive. They were by far the highest prices I paid in all 2 weeks in Morocco. It was Manhattan prices. So that was really disappointing.

Plussat: The Moroccan Hammam massage was exquisite & Zahra was just wonderful!!

Plussat: Somehow outdated and old fashioned design for room and the bathroom. 24 hours checkin/checkout not possible unless you pay for it. However room service was excellent and food was very palatable though i found it overpriced.

Miinukset: Charges are little bit on the high side.

Plussat: Nice view from the hotel. Staff were very nice and helpful. The breakfast was delicious. I really appreciate the staff in the restaurant.

Miinukset: Gym should be enhanced little bit. Some additional machines will make it more useful. I noticed some bad smells in the corridor.

Plussat: Nice and clean; staff are helpful

Miinukset: My friend stayed at a room with nice view, but not us.

Plussat: Nice Property, Clean and hygienic place, centrally located

Plussat: Very spacious and comfortable room: I got upgraded so was certainly pleased. It's perhaps not quite at the level of the true 5* palaces in other countries but that would be a small gap, everything is perfectly fine and it's one of the rare places where the Internet functions well!

Miinukset: Breakfast too expensive. Just cross the road and get a proper local breakfast at a tenth of the price

Plussat: I like location

Miinukset: Staff need training about customer service. I paid for Sky Deluxe Double Room With Panoramic City view , they give smoking room 302 with NO VIEW . I checked out 1am .

Plussat: The room is big. Bed is comfortable

Miinukset: Staff should knock the door when they come in the room. It’s so strange when I have a rest the staff suddenly open the door

Plussat: The Breakfast is OK but pricey.

Miinukset: The location is not convenient.

Plussat: The location is great. The rooms are big, and the bed confortable! The staff very useful and kind. The swimming pool also very nice. So, overall, this was a very nice stay.

Miinukset: The bathroom was big and nice but the toilet was smelling bad - like if a cat have stayed there!

Plussat: Very nice hotel , I really thank for all staff specially Mr faisal in reception he was very nice and polite , I really recommend this hotel

Miinukset: Nothing

Plussat: The staff was good. They gave a box of Macaron as a welcome gift which was very delicious. What's more, cause my flight was a little bit late, they helped to longer the time to check out and didn't charge any extra money. The room they arranged for me had a very good view of Hassan II Mosque and whole city. My friends and I enjoyed good dinner in the hotel's restaurant while enjoying the night of Casablanca. Nothing to complain.

Plussat: Nice Hotel. Great Room.

Miinukset: Too much scent/perfum in the hallway, and especially in my room. Too much, too much!!!! At first I wondered if they were trying to hide cigarette smoke in my nonsmoking room - but that scent kept strong throughout my stay, it was really too much - and I am not sensitive to perfumes or deodorants. Headache inducing. Terrible. Milk/cream for the coffee machine would be nice.

Plussat: the bed was famtastic

Plussat: Excellent breakfast

Miinukset: Not too many TV channels

Plussat: Big rooms and comfortable

Miinukset: The location

Plussat: Comfortable room

Miinukset: When I checked in I paid all amount after that they gave me less amount of invoice. I complained and they returned me exact amount but I waited almost an hour. It is very bad service from staff.

Miinukset: Only the loppy was little hot

Plussat: Quality hotel with annoying features like lights in room coming on automatically with any movement in room and taking a lengthy time to turn off when going to toilet in middle of night.

Miinukset: good quality hotel but industrial location and too far away from central area to be able to go out for a walk.

Plussat: The building is new

Miinukset: Service was very poor.. staff untrained.. room was not prepped.. no clothes hangers in the closet, no face towels, no bottle of water, no coffee tea complementary and the room didn't have any information regarding the hotel and the facilities in it there was no menue for the room service. And I raised the issue twice with the reception staff and got nothing.. everytime I came down there were bunch of them chatting loud with each other unprofessionaly... difinatly 2 star service 3 star overall bcs of the building

Plussat: Great room and very clean. Perfect housekeeping and friendly staff. Breakfast was amazing.

Plussat: Staff were great, taxi was arranged for next day pick up. All good.

Miinukset: All good

Plussat: Cleaning lady was really kind and the position was ok compared to what we wanted to visit

Miinukset: Terrible breakfast, really overpriced. Consierge not friendly at all. Something akward happened: after we had breakfast and went back into the room one guy of the breakfast staff knocked at our door saying that we forgot to pay him breakfast and he asked for cash. We said that we will pay at the reception but he was quite pushy to give him the money straight away. We refused. Once at the reception, the receptionist was surprised because there was no record of our breakfast in the computer. However, He let us pay by card.

Plussat: The location.

Miinukset: Your staff!

Plussat: Breakfast, location, room size

Plussat: The location was near, but not in, the Medina. It was a completely Western hotel, which was a change from the riads in which I'd been staying. It was nice for the night, but if you're looking for something that feels like Morocco, this isn't it. If you want something that feels like the US, then this is a great place for the price

Plussat: Very good breakfast; great location; friendly staff. Near to tram and therefore easy to get to train station and beach. Very clean. Comfy beds.

Miinukset: Not much character, very plain. Casablanca is a business destination, not a tourist one so lacked the colour and charm of other parts of the country.

Plussat: Staff were very helpful and helpful. A big thank you to Hamza and Anwar.

Miinukset: Location is great, unfortunately there were some construction work during my stay.

Plussat: The view from the balcony was really nice and we enjoyed the rich breakfast. The room was spacious and the bed was quite comfortable.

Miinukset: The curtains smelled musty (perhaps smoke although it was a non-smocking room).

Plussat: Included parking in front of hotel.

Miinukset: Ordinary hotel. Breakfast. This is a « transit » hotel.

Plussat: Staff are so helpful, friendly and efficient. Breakfasts the best in Morocco. Beds and pillows are fabulous. The room cleaners need to place the mattress protectors longways on the bed not sideways. Lumpy on the hips. Swimming pool was great. Barmen excellent. Wait staff great customer service.

Miinukset: All fab.

Plussat: The location isn't bad albeit if walking to the mosque from here you need a bit of confidence. Generally the facilities were pretty nice and the view from the top is good.

Miinukset: Bit dissapointed that the pool and sauna experience were either extra (in the case of the sauna) or limited hours (in the case of the pool). In some ways this reflects Morocco but I do feel this was slightly mispresented in ads. I was a bit dissapointed in the staff. On check in, I had to wait behind a tour group which I didn't mind but then the staff went next to an aggressive guy who pushed in. When I was served, I didn't feel the deposit situation was adequately explained and finally the "assistant" essentially forced my bags from my hands and then essentially demanded a tip from me. I don't appreciate such forcible tipping dynamics irrespective of how prevalent they may be. Finally , while location is ok, if walking towards the mosque or "ricks bar" it's a little bit dodge at night so taxi is probably best. Having said that, the people in Casablanca are very nice

Plussat: Location,bed,pillows,price and last but not least the kind people working in the hotel 10/10 to them

Miinukset: It was a little bit noisy a few times but nothing special and I think the bathroom needs renovation but if they fix the bathrooms cause they look a little bit old they ll go to 5 star hotel

Plussat: Doormen and concierge staff were all phenomenal and very nice. The room was perfectly clean and had a safe and fridge. The bathroom was also spotless. There are traveler-friendly restaurants within a few blocks and a decently full european-style supermarket.

Miinukset: The check-in staff were quite gruff. We couldn't access the pool because it was part of the spa and seemed to be closed during hours when it should have been open. Wifi in the room was quite weak.

Plussat: Great location and friendly and helpful staff. Rooms are very comfortable.

Plussat: location , staff attitude

Miinukset: nothing