Çeşme Lomakeskukset

Plussat: You do not hear "no" at this hotel,hospitality is their best side,very competent and helpful personnel all around the hotel,special thanks to front office personnel (i think his name was Selahattin) and to the kids at the vale parking since i had go out to eat every morning and evening , and the only good food is at the beach bar ,serves luch time.

Miinukset: two things,1st,i have bought a stay for 6 days,also bought brekfast and dinner,tried dinner only one night,nowhere near a 5 star buffet,i did not eat dinner at the hotel for the rest of the vacation,and because dinner was not good i did not even bother to try breakfast at the hotel. 2nd,hotel is old,rooms are very poorly restorated,somebody has done a very bad job,seriously,needs new interior asap.

Plussat: I was upgraded to the higher level for the breakfast - that was the greatest gift! I would like to personally thank the guy that welcomed me at the hotel (Mr. Sabahattin). he shown great customer service attention during the whole stay! He also checked if the room was the way I was expecting and helped me greatly with the transfer back to the airport. for me this is what I call customer care and attention!

Miinukset: Overall the hotel would require a big refreshment. also many bars and parts of the hotel are not used any more and they stand there as a memory of a glorious past. I was expecting more from the Sheraton Brand, this hotel does not match the equity of the brand in terms of modern look of the room, smell and overall facilities. The cleaning of the room was done always in hurry. They never cleaned the chairs of the balcony where birds left their things behind …

Plussat: Good fish restaurants in the neighbourhood

Miinukset: Hotel crew barely speaks English, every day and whole day very windy, not allowed to bring water to room.

Plussat: The beach is the best, but on the pier is says no diving and everyone was diving, so we couldn’t relax

Miinukset: The place needs a revamp the hotel is getting old

Plussat: Breakfast was great and so was the dinner buffet. When you were able to get a hold of the staff they were very helpful.

Miinukset: The place was understaffed. Service as horrible. The breakfast times of 7 am and 10 am is too short for a Summer vacation spot. Breakfast should be at least until 11 am

Plussat: Great resort and great food.

Plussat: Friendly staff Excellent location Very good service Good property conditions in despite of the age of premises

Plussat: The staff’s attitude and friendliness.

Miinukset: It’s worn out and old in substance and style. Needs complete revamp in order to stay competitive.

Plussat: The beach! Only the beach... The hotel lives of that beach and doesn’t care much about other things that make a hotel desirable.

Miinukset: We have been served chips at the beach in a small bowl, which at the end revealed itself as an unwashed ashtray. So chips served in ashtray. Then the personnel didn’t react correctly. They almost disappeared for the next hour until we went to find the beach bar manager. (He was ok and reacted better) At the checkout the guest relations manager also didn’t react very correctly. Breakfast and dinner 30% of cups/plates are dirty. Hotel had its best years behind. Shower drain was also very clogged. For that price you can get muuuuch better service in Turkey. I‘d not recommend unless you don’t have any other way to enjoy a good beach...

Plussat: the menu System was more than perfect.

Miinukset: Quality of internet connection / availability 1/10...

Plussat: Food was excellent. Pool was nice, but dirty.

Miinukset: We were misled with inaccurate information when booking on booking.com. The place (entire beach area) was being refurbished. This continued at the Hotel. On arrival we received an information sheet giving us the details of the All inclusive (AI) package from 1 APR 18 - 30 OCT 18. It was incorrect. The pool bar and beach bar were closed.... They should have been open according to the info sheet. Even if closed for some reason, this could have been verbally briefed at booking in. It was a 10min walk to the beach from the nearest bar. Also the snack bar was closed for refurbishment, therefore the only place to get food on the AI package was the main restaurant at normal meal times! Not impressed!

Plussat: Great hotel in terms of location stuff and quality of foood. Stuff is awesome.

Miinukset: Beach space is not enough when the hotel is full because of their rental lounge section. If they remove the rental lounge section all the hotel guests can enjoy the beach. You need to pay 100 lira to rent a launge. No one uses that section and regular section is very crowded.

Plussat: The food was excellent!

Miinukset: We haven't wifi

Plussat: Room was clean, beach and pool were nice

Miinukset: There wasn't any iron

Plussat: Nothing

Miinukset: Rooms were dirty and we had insects in the badroom. The most of the staff were grumpy and lazy. We asked for a other room because the insects and they didn’t give a other room. Pool very dirty. I came the to relax but the hotel allowed people from outside to have a weddingparty at the beach. This hotel Sucks and it is not a 5 star hotel. I booked for 10 days but i left the hotel after 3 days. I asked my money back but they didn’t give it.

Plussat: every thing was good

Miinukset: there was no shows in the amfi theater as in the other resorts