Chapel Hill hotellia

Plussat: Beautiful, relaxing, well maintained, clean

Miinukset: A little road noise but nothing that would dissuade me from going back

Plussat: As usual an exceptional experience. Wonderful rooms, beautifully decorated. Breakfast from Phil is not just great but a fantastic experience. This was our third time we stayed with Phil and Gloria and every time it was fantastic.

Plussat: The breakfast was excellent. The Inn is as quiet as can be, we thought we were the only ones there and there were 12 other people residing. Read the history album all the way back to 1775. Do you want to see 280 year old trees? They have a handful surrounding the manor. Revolutionary history with every modern convenience!

Miinukset: Not a thing.

Plussat: Friendly staff, great amenities good

Miinukset: Loved everything

Plussat: Room furnishings were classy, lobby spaciousparking convenient for handicapped wife. Complimentary snacks were unique benefit

Miinukset: Nothing.

Plussat: Wonderful to come back to at the end of a busy business day. Everything about the hotel is above expectations.

Plussat: Fantastic building and grounds. Very polite staff.

Plussat: The staff was friendly and accomodating. Grounds are absolutely beautiful--garden, pool, and wooded trails. Easily accessible guest laundry and pantry also make for a relaxing and comforting stay.

Miinukset: Honestly hard to be critical of this hotel. Maybe updated TV/Cable format.

Plussat: Very quite and great breakfast!!!!

Plussat: Excellent full service breakfast. Loved the guest pantry snacks of iice cream popcorn sodas and teas and coffee.

Plussat: Clean beautiful location and rooms spacious

Miinukset: Nothing

Plussat: Very clean, great front desk experience, upgraded to king for $10/nt plus little bit of tax. Plentiful free parking. Nice grounds. The free food/drink in the pantry is a very nice touch.

Miinukset: Surprisingly limited breakfast. Seen better at Comfort Inn. And the eggs do not have to be cooked to death to be healthful. Only one cold cereal choice. Only one muffin choice. Grits were runny. Fruit was good. Veggie frittata was the highlight.

Plussat: The free ice cream and snacks were a fun addition, and the staff in the restaurant for breakfast was wonderful.

Miinukset: The sports bar staff seemed disinterested in helping up...they were out of several items and the service was less than friendly. The pool could’ve been cleaner - a lot of dead bees and leaves.

Plussat: I was so impressed by the breakfast, the food served was excellent. The room was great a little dusty and the chair and ottoman had power on them, but the bed was comfortable and the employees were very nice, knowledgeable and accommodating!

Miinukset: The room could have been more toughly cleaned, there was power around the room on the chair and ottoman at the end of the bed and everything was pretty dusty especially under the sink in the bathroom. the shower was kinda gross, I say that because the grout had quite a bit of mildew.

Plussat: Great! Can not wait to go back

Plussat: Everything!

Miinukset: Nothing!

Plussat: Definitely the nicest hotel I have ever booked! The individuals working the front desk were extremely friendly when I checked in after midnight, and the hotel and room were immaculate. The bathroom was very nice, as was the extremely comfy bed. Perfect!

Miinukset: No

Plussat: Very nice clean property with ample parking

Miinukset: Gym was a bit old

Plussat: Rooms were very nice - clean, comfortable beds, nice amenities. Very nice rooms and hotel facilities/grounds.

Plussat: Nice property

Miinukset: This was my 5th or 6th time to stay here in the past year. Always comfortable but this room had a strange musty moldy odor in the bathroom. Yikes.&

Plussat: The food was wonderful & beds were very comfortable!

Plussat: The facility is always clean and elegant.

Miinukset: I did not try the breakfast this time. I have had it in previous stays. This would be my only area that I would want to see improvement. The breakfast was offered with the booking, but was disappointing. I stayed at the JB Duke also this visit because all your room were taken. We had breakfast at the JB Duke and it was outstanding!

Plussat: Quality surroundings, felt pampered, nice fresh florals in the lobby, cookies and bottled water for Duke move-in days - nice touches. Guest room pillows were extremely comfortable. Attentive service in Bull Durham Bar, didn’t get the waiter’s name but he was excellent. Perfect location for visiting Duke.

Miinukset: Had to change the room key 4 or 5 times, kept deactivating. Lousy view from Room 452. Cheese tray in Bull Durham Bar very underwhelming, could use a few more items and server should introduce the cheeses. Seems you could use a quality Coffee Shop with specialty coffees and fresh bakeries in the morning and housemade desserts at night. Not everyone wants a big breakfast and felt this was a Miss for such a nice resort that would appeal to travelers, golfers, conference guests on own, etc.

Plussat: Everything Gym, ambience, service , beds

Plussat: Best hotel in the area by far

Plussat: Great ac.. location..ambiance

Miinukset: Only one movie channel

Plussat: Close to campus, bar and bar food great.

Miinukset: $$

Plussat: Rooms were nice and large. Bed was very comfortable.

Plussat: Spacious, clean, friendly, helpful staff!

Plussat: great choices!

Miinukset: none

Plussat: Location was good, entrance and exit onto the property was good.

Miinukset: My mattress was terrible. It was very saggy, and I slept in a deep hole the entire night.

Plussat: The staff was very helpful and the room was lovely. They had a shuttle which was readily available to take us downtown.

Miinukset: Everything was perfect.

Plussat: Love the new bathrooms. The lighted mirrors are great. I had stopped staying here because the bathrooms were too dark. The beds are super comfortable.

Plussat: Everything was wonderful

Miinukset: n/a

Plussat: What a beautiful place. Also, this is the only hotel I've visited lately that I've given a 10 out of 10 for staff. They were perfect.

Miinukset: No complaints. As close to perfect as possible.

Plussat: The staff was above amazing

Miinukset: I can honestly say that there was absolutely nothing i disliked

Plussat: The staff was wonderful, kind and helpful. The first room I got was not so great, but I asked to change and they did it with no problem to a much nicer sunnier room.

Miinukset: the restaurant menu was not as extensive as it could have been and also the choices they had were rather mediocre. food was middling housekeeping staff was a bit sloppy.

Plussat: Décor is beautiful but rooms could use an updating/freshening. The staff were excellent and managed any requests rapidly. It is very nice to have free transport to and from to the UNC campus.

Miinukset: Our Room (#318) had a stained bed runner when we initially signed in. The clock in the room did not keep accurate time and could not be programmed. Both of these problems were handled by the staff appropriately. I found the room could have used a face lift.....new carpeting would help. The hot water faucet in the bathroom was loose making it difficult to turn off the water. The wall paper in the bathroom could be replaced to make the area appear fresher.

Plussat: Food good but pricey.

Miinukset: Some of the room finishings appeared worn and needed attention. Surprised there was a tub instead of a walk in shower for this style hotel.

Plussat: Location CANNOT be beat. Being in the heart of the UNC campus is just special.

Plussat: Beautiful atmosphere, easy check in, clean room, full of history!

Miinukset: Room service ended early.

Plussat: Fabulous hospitality!

Plussat: So pretty and welcoming

Plussat: The staff was friendly knowledgeable the food was excellent look forward to going there again.

Plussat: The hotel is beautiful and well-appointed. The beds are very comfortable, the lobby immaculate, the staff extremely professional.

Miinukset: We did have a credit card charge that is still not resolved. Our card was charged for our dinner amount of 73.10. We left a $22 gratuity and we had a second charge for the dinner + gratuity of $95.10. We left a message and have yet to hear back.

Plussat: This hotel is perfect if you are visiting UNC Chapel Hill. Great location, charming rooms with updated and clean bathrooms, and friendly/helpful staff. Parking is available at hotel. Very comfortable visit.

Miinukset: A standard buffet breakfast is not included in the price, and the hotel restaurant breakfast is a little pricey if you are on a budget. However, there is a Starbucks about a block away as well as a cafe that has a slightly less pricey standard breakfast menu (the hotel staff will direct you to these alternate options).

Plussat: Extremely comfortable beds. Decor is a great mix of Carolina "old days" and current day comforts

Miinukset: The buffet was substandard for the cost. No smoked salmon, no goog cold cuts or cheese. Quality matched that of a La Quinta.

Plussat: Location, service, quality of food

Miinukset: Had to ask for water in the room

Plussat: The hotel is conveniently located on the campus of the University of North Carolina. You can walk to the campus, which is just across the street. The room was small but very clean and comfortable. The first floor of the hotel has a series of nicely decorated lounges filled with couches and chairs made in the colonial revival style by the North Carolina furniture industry. Classical music is played in the lounges, which makes for a great space for relaxation. The atmosphere of the on-site restaurant is modern, warm, and welcoming.

Miinukset: The restaurant menu and restaurant service was good, but not out-of-this world. Greater attention is needed to low-calorie options for the breakfast buffet and to faster kitchen service for early dinner diners. The selection at the breakfast buffet was limited in scope for anyone who like to eat healthy. The hot offerings included eggs scrambled in butter, bacon, pork sausages, grits, and maybe potatoes. The bread and cereal offerings were even more limited; the only cereal offered was sugared granola, and the only breads offered were croissants and muffins. There was no turkey or chicken sausage, no Canadian bacon, no cut-up fruit, no hot oatmeal, no cold fish like smoked salmon, no fat-free yogurt, and no toast of any kind; these offerings are now typical at most upmarket breakfast buffets around the country. The menu listed tomato juice, but none was available. The juice selections included heavily sugared juices such as orange, grapefruit, and V-8. I had planned to eat breakfast every day at the hotel, but ended up buying food to eat in my room due to the extremely unhealthy buffet options. (I could have ordered a breakfast with low-calorie options a la carte, but my bill would have been in the mid to high $20.00s each day.) In addition, the service from the kitchen at dinner was very slow. One evening, I ordered my food before the kitchen opened at 5:30 p.m. At 6:10 p.m., I was still sitting in my booth in the empty restaurant twiddling my thumbs waiting for the main course to arrive. When it finally came, the scallop entre was delicious with super-sized fish. However, I am not sure why I had to wait 40 minutes and prompt the server for the main. I did not return to the restaurant again for fear that I would faint waiting for my food after a long day at work. :>). The restaurant is headed in the right direction, but greater attention needs to be paid to 1) low-calorie options at the breakfast buffet and 2) faster service with the mains at dinner.

Plussat: Sunday brunch was very good

Miinukset: Nothing

Plussat: Clean, nice larger room. Comfortable bed.

Miinukset: A/C was way too cold and hard to adjust. The room was 67degrees. I had to cut fan off and A/C off for hours to warm up the room. With fan off, the talking in the hall was loud and kept waking me up.

Plussat: The hotel was new or renovated, so we enjoyed the perks of that!

Plussat: Being Nice is apart of the normal day for these employees. Everyone from the front desk to the lady at breakfast, it was a very pleasant stay! Close to everything!

Miinukset: Parking and the pool could be a bit larger but it might work for them.

Plussat: Nice and clean and good location to Duke Univ which is why we were there. Lots of places to eat within walking distance

Miinukset: Smaller than I thought it would be from the pics. Shower was small too. Shower didn’t drain well and the toilet pressure was awful. We had them look at it but they couldn’t fix it. Staying 5 people, that was an issue. Parking was crazy. Hotel was booked so we had to circle for a while or park far away.

Plussat: Great breakfast selection

Plussat: the Room was very clean and breakfast was very good.

Miinukset: I like everything

Plussat: Room layout

Plussat: The staff were very nice

Miinukset: No

Plussat: The staff was courteous. They knew I was staying due to my son being a patient at UNC. My son will be in UNC for at least a month. The staff was incredibly caring. Arranged for early check in so I could shower as I’ve barley left my son at the hospital. I will definitely be staying again. I have to recharge so I can keep taking care of my son and your facility and staff made that happen. Thank you.

Miinukset: No negative feedback to give.

Plussat: Clean and friendky

Plussat: Room layout The toilet being separate from the shower area was great. The work desk was nice allowing me to work and not be distracted.

Miinukset: All was good

Plussat: The rooms were clean, cozy and the breakfast was a nice setup and fruit fresh.

Miinukset: Kept having key trouble and the night shift front desk clerk kind of threw the towels in my hand like he was mad he had to be at work. The queen suite was a little too crowded. And the WIFI was suppose to be free but I received a charge to my card and other transactions that was not admitted by me or knowledge of what it was for.

Plussat: Location, location, location. Close to Duke and downtown.

Miinukset: Internet connection did not work for us.

Plussat: Hotel and staff was excellent.

Miinukset: Breakfast was not included with that price.

Plussat: The room was clean and modern. Very comfortable.

Plussat: Loved free shuttle van to Duke. Very thoughtful driver

Miinukset: There were no towels in my bathroom. Someone forgot to put the new ones there.

Plussat: Hotel was beautiful! Really clean and comfortable.

Miinukset: Communication with staff could have been better.

Plussat: My husband is a patient of Duke hospital. This hotel is close and very clean. We love the area and it’s super convenient

Plussat: Staff is friendly, and the hotel offers a free service that takes you anywhere less than 5 miles from it. It is adjacent to Duke University and its famous hospital. Transportation is convenient as Raleigh airport is within 30 mins drive from the hotel.

Plussat: friendly staff and very convenient to the hospital and close to places to grab some food on the go.

Plussat: Being the nearest hotel to the dorms of Duke University makes it easy for us to spend more time with our son who is a first year Duke student. There are big grocery stores like Teeter Harris and Whole Foods all within walking distance. There are many good eating places at the Ninth Street which are all within walking distance from the hotel.

Miinukset: For that kind of price we paid, we would expect to be offered breakfast. But we had to pay extra for it! Anyway, we were not too worried about this as there are some really good places for breakfast there like Panera and Monuts.

Miinukset: No free breakfast

Plussat: Close to west campus and good restaurants on 9th street.

Miinukset: No complaints

Plussat: Was a very nice place to stay while visiting my kids. Food was okay and accommodations were clean and neat. I’ll definitely stay here next time I’m in town!

Miinukset: The restaurant lives a little bit to be desired. The bartender had to leave many times making the customer service for others be delayed. There needs to be more than one bartender on staff There were many times there was just no one there as she was getting the food for people.

Plussat: Everything was good, wonderful room and great location.

Miinukset: Nothing bad to say, wonderful place

Plussat: We liked the location of the hotel, the parking in the facilities was easy and free. It was a clean room, nice bedding, plenty of space in the room, comfortable bed, big kitchen (although we didn't use it). It had plenty of places outside to walk the dogs and a couple of poop-bag stations - it's a really good place to bring your pets. They also provide you with nice bathroom products that we had left at home. It's a really good deal all in all.

Miinukset: The internet was a bit slow, to be honest. That's about it.

Plussat: Nikki the bartender

Miinukset: Too expensive

Plussat: Breakfast was delicious and had lots of variety with fresh coffee! The room was more spacious than expected and laid out well. The bed was comfortable, the room was naturally well lit, and the staff were so friendly and accommodating!

Miinukset: Nothing!

Plussat: The staff was always helpful and friendly. They were always busy. The facility was very clean. The location was very walkable.

Plussat: The room was amazing! I loved the suite and it really made me feel like I was at a home away from home. The bed was very comfortable and the swivel tv made it easy to watch tv in bed or turn it and watch tv in the living room. I also really like the iHome radio that was provided on the night stand!

Miinukset: I didn't like the motion sensor lights in the room - they turned off very frequently, even when I was moving around. The thermostat was also a little tricky to use but I had help from a friend.

Plussat: Great service and friendly staff

Plussat: Super convenient (walking distance) to restaurants, bars, shopping. Quick Uber or long walk to downtown Durham. Large, clean, modern rooms.

Miinukset: Nothing.

Plussat: The hotel was wonderful, clean and comfortable and the staff at front desk were great The staff in the breakfast room is very friendly and helpful

Miinukset: The breakfast was not that great I think the staff can attend to your room earlier. The cleaners came around to clean late afternoon ( after 3) There is a dishwasher in the kitchen which is great, but why do the staff use the dishwasher for 2 cups

Plussat: Suite was comfortable and clean!

Miinukset: $100 pet fee is a lot. Almost as much as renting the room itself. I understand a $25-$50 fee but $100 is excessive and it is not stated anywhere on the homepage. Upon arrival, when I was told the amount, I was pretty much stuck with it. Will probably not stay here again simple because of that.

Plussat: Great value and very nice staff

Miinukset: Check in was supposed to be at 3. We waited till 4 and room was still not ready. We had to leave for a function so our luggage was held and we received our key at 12 midnight when we returned. We were not able to change before our event in the privacy of our own room

Miinukset: Failed to clean the room 1st day and had to find someone to do it the 2nd day. Once there, they were very polite. Also, we were on the 2nd floor and our windows faced a private home and we constantly felt uncomfortable and had to close the shades which in turn made the room very dark.

Plussat: Super clean and comfortable. Good location-close to University area.

Plussat: It's not walkable to downtown Chapel Hill, but it was a short drive. There is a little village that is right nearby so there are restaurants and cafes you can walk to- even though it doesn't look like it at first.

Miinukset: If you want to encourage people to re-use towels make sure you provide enough options for places to hang them up.

Plussat: The staff were extremely welcoming, friendly and willing to go above and beyond at any time. I was unfortunately here because of someone in the hospital, and they showed every concern possible. The location was fantastic for the hospital, and they even provide a shuttle service to and from the hospital. The breakfast is pretty good too. I would definitely recommend this hotel to anyone!

Plussat: The sign was lit

Miinukset: Never got our room. Ever.

Plussat: Didn't Eat at restaurant.

Miinukset: Don't change anything

Plussat: The room was extremely clean, room was big and plenty of room, bathroom was stocked well, Loved the table in the room (desk). Customer Service was really nice and quick check in.

Miinukset: Air Condition in the room was kinda noisy.

Plussat: Beds were comfortable, showers had wonderful water pressure and it's a great location in Chapel Hill, NC. Overall the hotel is in great condition.

Miinukset: Wish the refrigerators offered freezers. Other than that everything else was great.

Plussat: Loved the staff, the breakfast and the cleanliness. I also loved the location. It was in walking distance of the southern village.

Miinukset: We could have used more hooks in the bathroom and a microwave.

Plussat: Clean & very friendly staff

Plussat: Great staff very cozy room everything was great

Miinukset: Nothing

Plussat: the breakfast was very good. Nice selection and good taste.

Miinukset: A little hard to find from rt 105

Plussat: The breakfast was excellent, we enjoyed the leisure of the facility, I will return again when the occasion arises.

Plussat: The breakfast buffet is excellent, the staff are extremely friendly and helpful, and the Hotel is very clean. The facilities are great for extended stays, and the location is very central for downtown Chapel Hill as well as getting around the area.

Miinukset: It was ideal for our needs.

Plussat: very courteous and helpful staff, clean spacious and comfortable room, many amenities

Miinukset: no

Plussat: Staff were excellent and friendly. Breakfast was great. Rooms clean and good size.

Miinukset: Wish property was a little closer to downtown/shops/eating area.

Plussat: Great breakfast and good location!

Miinukset: It had a smoky/moldy smell throughout!

Miinukset: TV gave us some trouble — the picture would freeze for a couple minutes and then restart, but the intervening broadcast was missed. The TV at breakfast had the sound off, which we appreciated, but the closed caption was not on, so we had no idea what the news person was saying.

Plussat: Pool Breakfast Room size Kitchenette

Miinukset: Finding our room at first was a bit confusing.

Plussat: Super clean and amazingly friendly/professional staff

Plussat: Overall amenities are excellent. Clean, spacious, very nice!

Miinukset: I would prefer a Keurig coffee machine

Plussat: Good selection.

Miinukset: Real scrambled eggs instead of powder eggs.

Plussat: What an amazing and beautiful property. In a former bank building. Modern and gorgeous. And really great art on display. Rooms are spacious, modern and so comfortable. The staff is outstanding. So professional, welcoming and accommodating. I wish there was a branch of the 21c Museum Hotel in my hometown. The bar and restaurant are superb. Best service ever.

Miinukset: Everything was OUTSTANDING.

Miinukset: Nothing. The customer service is truly outstanding.

Plussat: Style, size, intimacy, art.

Miinukset: Staff seemed kind of inexperienced, but this actually added to the charm. So I guess maybe it was a plus.

Plussat: The art gallery really set it off. It's a place of class and great comfort.

Plussat: Great location

Miinukset: Restaurant and bar were a bit pricy

Plussat: The layout was different but very nice one of a kind

Plussat: Great location with free parking at Corcoran St deck nearby. The hotel has an art gallery within - spectacular use of space. Rooms modern and comfortable

Miinukset: Bathroom could have been cleaned better

Plussat: location

Miinukset: rooms were small, very nice but small...great bed though and great shower...staff at check in and at dining room were slow.

Plussat: The Hotel was very clean but age of wear and tear was obvious. The staff was excellent and quite friendly.

Miinukset: The shower facility was definitely oriented for a handy capped person with no door nor shower curtain to keep water restricted from the rest of the bath room. many hall way floors could use resurfacing.

Plussat: Location is excellent. Art and on site restaurant amazing. Valet and doormen very helpful and personable. Love to Bulldega across the street for snacks and odds and ends.

Miinukset: The Unscripted pool has an all day DJ/pool party that I could hear in my room (this trip) up until 10/11 pm and that was somewhat annoying.

Plussat: This is not a cookie cutter hotel. This is a boutique hotel in a historic footprint. Very nice design, great gym, friendly and helpful staff. Museum was amazing, but it was all a museum. Free internet was awesome.

Miinukset: Elevators went to some areas and not others. This could be confusing until I figured it out. I could not figure out how to get the computers to work in the business center, but didn't ask anyone for help and so that's on me.

Plussat: Everything! The design, furnishings, linens, pillows, bathroom, great restaurant and lovely art gallery. I rate it a 10.

Plussat: Freshly ground coffee delivered in the morning was a very nice touch.

Plussat: I enjoyed the rooftop bar and restaurant, It was very nice, I also enjoyed the breakfast the next morning, it was quite the upper class experience.

Miinukset: The elevator needed to be faster/bigger, we ended up having to take the stairs the majority of the stay due to overcrowding. Although, this is not a horrible thing. Just an observation.

Plussat: Location

Miinukset: Mold in bath tile

Plussat: People were courteous, smiling but not well trained . They fail to explain to me that I have to use the electronic key in the elevator fact which cause the elevator not to take me on the desired floor and then I was stack in the elevator and asked for help! When i went into my room i couldn't locate the closet so i called the desk and asked if there was a closet. A male voice told me: " No the room is small and we have no closet." I was surprised and asked for sleepers . He replied no we do not have but will ask my superior to find out! Then I asked for some hangers. Finally they sent upstairs a smiling young girl named NICE with sleepers and hangers. I told her my problem and she told me " Of course we have closet and sleepers and hangers . Here they are." and opened the closet. I apologized but told her that I called the desk and the man there told me there were not of the above. The girls was very informed and very polite!

Miinukset: NOTE! Once I worked as the Public Relations Manager in a five star hotel which had also a casino. Now I am a professor and a writer. The word is what I did abhor! What I abhorred was the breakfast! They say breakfast included! The breakfast was : Two miniature hard-boiled eggs, two half slices of burned bread with melted cheese on it and a cup of coffee! I was surprised . everything else you had to pay! I asked for salt and they took a small bowl and put some salt into it. Then I asked for pepper and gave me the one that grinds pepper. Then I asked for a tray to carry these things . They told me no trays. I asked for a napkin and they told me it is over there. It was a table cloth that within you could find the utensils. The people working there were not courteous, not well informed and somehow ironic! I had breakfast twice for I did not have the choice. When I complained about the breakfast a young man told me go around the corner they have breakfast. I told him I pay for breakfast. Then I took a picture of the breakfast and showed it to the desk and asked " Is this your breakfast? " She told me, yes! I asked only that? She replied the breakfast was complimentary! When I saw the picture of the breakfast to those who suggested the hotel to me they were surprised and told me " We will not recommend them again to our guests."

Plussat: It was all in the details. Loved everything from the chocolates on the pillows to all the support of local products.

Plussat: Very comfortable bed and location was great!

Miinukset: Shower setup was the type that gaps at the door such that water gets all over the mat and soaks it and the floor...couldn't figure out any way to avoid that. Not a big deal, but not great for the 2nd person showering.

Plussat: I enjoyed the rooftop in the afternoon.

Miinukset: Breakfast bar was very limited and directions for what you could pick was abrupt.

Plussat: Breakfast was perfect. The staff was conscientious and thorough. The food was excellent. The restaurant was clean and quite good for breakfast.

Miinukset: Nothing. Everything was great.

Plussat: Staff

Miinukset: Room size and decor decor

Plussat: Excellent location. Very quiet. Very clean. Good breakfast. Friendly staff. Would definitely stay there again!

Plussat: I loved the location and the staff was great! They have great cookies they give to guest!

Miinukset: No negative comments. I enjoyed my stay.

Plussat: Couch was comfy, cookies, cookies, Bed was comfy,

Miinukset: No miciro wave

Miinukset: Access from road

Plussat: Love the location and staff was friendly and courteous.

Plussat: The free cookies and bottled water

Miinukset: Guests don't get free continental breakfast it's a pay yourself breakfast

Plussat: Charlie at the front desk was amazing! She made our whole stay. Clean room and good food.

Miinukset: A rusted wire rack in the bathroom for towels and no fan in bathroom. Expected a little more.

Plussat: The grounds are gorgeous and the pool was the perfect temperature for a hot summer day

Miinukset: N/a

Plussat: Everything

Miinukset: The parking

Plussat: beautiful courtyard and pool area

Plussat: The staff was excellent and extremely courteous! Extra bonus is the piano in the main area for any guest to utilize...there were several wonderful players!!!

Plussat: Pool patio under thefans and rocking chairs.

Miinukset: Seems isolated. Need more rockers on back patio. Prefer no smoking on patio

Plussat: Staff, cookies, peaceful. Breakfast was also good, bed comfortable, clean.

Miinukset: No snack machines on floors. I got hungry my room was quite a distance from front desk. I prefer not to have a joining room. My TV disturbed my neighbor and security came to my door in the middle of the night. I was shocked. Traveling solo it's an uneasy feeling to get a knock on the door. I would never want to disturb anyone.

Plussat: Staff, location,cleanliness,pool

Miinukset: Nothing

Plussat: The staff is AMAZING-welcoming & knowledge!

Miinukset: Rooms & workout area are musty smelling.

Plussat: Hit all of our needs: clean, comfortable, dog friendly, complimentary breakfast, bar/restaurant, and three more restaurants just a quick stroll across the driveway.

Plussat: breakfast was excellent

Miinukset: nothing

Miinukset: Location, it said south point and it was an exit away.

Miinukset: Fridge didn't work and no microwave

Plussat: Quiet

Miinukset: No eating place at 7 p.m.

Plussat: Not much

Miinukset: I had reserved 3 rooms and I wanted everyone who was going to pay for them for rooms to be to there name. All I got from the front desk person was “you know you doing the most right”. The room had this smell that was horrible like when something gets wet but not dried up. Every time we went to get breakfast there’d be nothing.

Plussat: the pool is so cool and the breakfast is tasty! The room is clean and quiet even a very busy road is very close.

Miinukset: The room doesn’t have the safe in the closet. The parking space is limited at the weekend

Plussat: Location was excellent Room was very roomy and clean

Miinukset: My only complaint is I wish it would of had a full body mirror.

Plussat: Very clean and the staff was extremely nice. Great location

Miinukset: This is a nice property in a great location. Liked everything about it

Plussat: The location

Miinukset: Staff, no room service

Plussat: From the outside, the hotel looks so subtle and meek, step inside and it is gorgeous and more than accommodating

Miinukset: There wasn’t anything i didn’t like

Plussat: very nice

Miinukset: the AC in the room was very loud, difficult to sleep/

Plussat: The customer service has transformed me into a AC member!

Miinukset: Nothing to dislike.

Miinukset: Breakfast was an extra fee, parking was an extra fee. Rooms are nice but not extremely inviting. Overall a lot of extra cost for somewhat normal amenities.

Plussat: Clean and updated. Close to shopping

Miinukset: Lack of free parking

Plussat: The staff was very friendly. The location was good.

Miinukset: The room was not as clean as it could have been. The lighting was not very bright especially in the bathroom.

Plussat: The hotel is very well-located, close to restaurants and bars and almost everything. The room was very spaceous, bright and clean and had everything necessary for the trip, including an iron. The breakfast was quite a limited choice, but offered some granola, fresh berries and assortment of meat. Also the gym was good, with modern fitness-equipment, towels and water to freshen up.

Miinukset: Limited sitting during breakfast time, and the tables were poorly cleaned.

Plussat: Location great

Miinukset: Breakfast was the low Point,

Plussat: Convenience. Room size. Location.

Miinukset: A little thing but most of the ice machines weren’t working and had to keep walking to different floors.

Plussat: The location was perfect and the price was very reasonable. Awesome atmosphere.

Miinukset: Nothing that I can think of!

Plussat: Thoroughly enjoyed the suite, the breakfast with fresh fruit and yogurt and the friendly staff. Really enjoyed having real mugs for coffee and tea. Loved the whole decor, elegant and welcoming.

Miinukset: Nothing

Plussat: Location

Miinukset: AirConditioner in room was too noisy Toilet was constantly running after flushing Bathroom door squeaked too much

Miinukset: The front desk worker needs training she was very rude her customer service skills was awful...

Plussat: Friendly, professional staff

Plussat: Everything will be back very soon

Miinukset: That the pool was close

Plussat: Everything!!

Miinukset: NA

Plussat: I enjoyed having a variety of healthy choices and coffee 24 hours a day.

Miinukset: I wouldn't change a thing.

Plussat: The nice staff working with smiles on there faces. And the set up of the rooms. And breakfast was awesome. Like having a couple restaurants down the road

Plussat: Location was very central.

Miinukset: My room was very far from the main desk.

Plussat: Location and room size was great

Miinukset: Beds were not very comfortable and the kitchen requires more. Having big dishes for a whole meal, any sort of bowl for mixing (basic stuff). Also, part of the stove was Not working.

Plussat: Staff was excellent! Best stay ever at a hotel! Very clean! Wonderful breakfast. This truly was a home away from home.

Plussat: The rooms were big. The beds were comfortable and the breakfast had a good variety. I liked that the breakfast area was spacious and there was plenty of seating.

Plussat: Very convenient to Duke University

Miinukset: Room is loud. AC is either on and loud or OFF

Plussat: Beautiful hotel and room. Clean and convenient

Miinukset: The only con is there is not room service and delivery services were not made available, if there were any near by.

Plussat: Room was very clean

Miinukset: Did not have any meat the first morning for breakfast

Plussat: The location

Miinukset: Staff liked to hang out in the lobby and talk. Did not greet guests. Breakfast was moderate. For a Hampton and the cost I was disappointed in this location. Pool was extremely small and freezing.

Plussat: Very convenient, clean and very quiet hotel. All amenities were a great value for the cost and it was conveniently located by major highways.

Miinukset: Tap water was a little distasteful.

Plussat: The Staff was friendly.

Miinukset: The bathroom needed an exhaust fan.

Plussat: Breakfast is ok the coffee is great and it's 24 hrs room was clean and bed is comfy

Miinukset: The keys where reset didn't find out until we got to the room and had to come back to the desk for the replacement. Could have asked as I passed the desk when they greeted me.

Plussat: It was just awesome! The pool, the beds, the location, everything!

Plussat: The staff was great. The room was as expected.

Plussat: Very clean and good facilities

Miinukset: AC fan was noisy

Miinukset: Comforters too heavy

Plussat: Real eggs is a definite plus.

Plussat: Locaction. Restaurant Nana Steakhouse being next door was great.

Miinukset: Room was not that clean but smelled of bleach. Sheets wrinkled. Looked like they were slept in. Daytime receptionist on Sunday was not interested in being helpful. Others were fine.

Plussat: Our room was upgraded when we got there. The checkin woman was very nice and helpful.

Miinukset: Breakfast was a bit pricey.

Plussat: Location

Miinukset: Poor signage. We were a group with 3 rooms, I reserved 2. All three groups got stuck in the parking garage ramp that had a call button that didnt work and a phone number that no one answered. ALL THREE GROUPS. You have to back down a ramp. Plain stupid

Plussat: We loved the fact that we could park our vehicle in the deck parking, loved how close it was to the DPAC, the price was great, liked the room, loved the colors, staff was friendly

Miinukset: The room should have been bigger, the little refrigerator and it did not have snacks in it, no directory for the tv, no restaurant in the hotel

Plussat: It is very convenient, close to family.

Miinukset: Noisy trains

Plussat: The stuffs are very friendly and the room is big which I like it

Plussat: Perfect location for seeing a show

Plussat: Location

Miinukset: Comfort amenities for the price!

Plussat: Trendy property with a lot of amenities. Friendly staff and clean rooms.

Plussat: Clean and modern. Located within an easy walk of downtown. Easy parking at extra cost.

Miinukset: There was quite a bit of hallway noise while we were there.

Plussat: The location is great

Miinukset: I feel like the accomendations are ok I do not feel this hotel is worth over $200 per night

Plussat: The location was convenient and the property is clean and well- maintained. This is the best hotel to book if you’re traveling into town for an event at the Durham Performing Arts Center or for easy downtown access. This was my second visit and I will keep coming back.

Plussat: The location was great. It was pretty quiet overall and centrally located. The food was pretty good. They had convenient valet service too. The room was nice and the bed was comfortable.

Miinukset: The size of the room could have been a little bit larger. They had a small refrigerator but a combination refrigerator/freezer would have been better. Also a microwave, especially for the rate I paid. A lot of the food from the restaurants near the hotel like the pizza places only sold pies and not slices so the microwave would have been handy.

Plussat: The location for breakfast was good.

Miinukset: I'd have liked a bit more choice on pastry and breads fro breakfast.

Plussat: Staff were lovely and rooms were very clean and comfortable.

Miinukset: Breakfast not so great. Also the fitness centre was very basic.

Plussat: The staff was very kind and professional. The room was very comfortable and clean spotless. The hotel in general is just great.

Miinukset: Nothing really.

Plussat: The shower had great water pressure and the water got hot really fast.

Miinukset: Elevator takes forever to come Rooms not available at 3:30

Plussat: The location was great, and the rooms were clean and very comfortable.

Miinukset: This hotel was seriously understaffed. There we at least two weddings and a convention while I was there. They didn’t have enough people running value, and only one of the elevators was running.

Plussat: Location to Amtrak station and nccu

Miinukset: N/A

Plussat: We had the best experience at the hotel staff were phenomenal Nothing was any problem.

Plussat: It was close to everything I needed

Miinukset: They had one elevator working

Plussat: Good service and nice staff

Miinukset: Wished the mini fridge worked better.

Plussat: This was an excellent location! Breakfast was great and delicious! Jemy was awesome and professional ! Would highly recommend this Marriot.

Miinukset: None applicable