Charlotte Motellit

Plussat: Location seemed save and it’s not too out of the way to get back on highway!

Miinukset: The pictures online did not seem to match the actually! You have to walk out to go to breakfast, and breakfast didn’t have all lot of choices!

Plussat: It was quiet.

Miinukset: Staff left something to be desired and the room smelled of smoke. There were even cigarette burn holes in the furniture and hair on the sheets.

Plussat: So clean I was speechless

Miinukset: Nothing

Plussat: It was quite

Miinukset: The air condition vent blows on the bed and I could not sleep good.

Plussat: The quiet

Miinukset: Nothing

Plussat: Stayed 1 night during a long distance drive. Not a bad place, no incidents to report. The room itself seems a little retro-themed, but I found everything to be VERY clean. The included breakfast was nice, and the waffle maker works fine. Would stay again.

Plussat: Vegan breakfast options, convenient location for our purposes, very clean facility with easily accessible wifi & cable.

Miinukset: Noise levels from outside, but that would require different insulation.

Plussat: It was very clean an i got sum much needed rest..everyone was nice.

Miinukset: No

Plussat: I was extremely impressed with the cleanliness of this place. Even the floors were clean. Room was cleaner then Disney Hotels. The location seemed to be centrally located; easy access to i85.

Miinukset: It was not located in the nicest area; kind of sketchy.

Plussat: The staff was very nice and helpful.

Miinukset: The parking area is cramped, so it is a bit difficult to maneuver a larger vehicle into a spot if the lot is crowded.

Plussat: The television worked.

Miinukset: The staff lost my reservation. The room was not that bad but had stains every where.

Plussat: As expected

Miinukset: Staff wasn't the most friendly.

Plussat: That the bed was a king size

Miinukset: They didnt give us any shampoo and conditioner, the mini fridge's wire was cut so it was useless, and there was people in and out at all hours of the night.

Plussat: Nothing.

Miinukset: Everything!!

Miinukset: Unprofessional motel

Plussat: It was quit

Miinukset: Bathroom shower curtain was nasty. Lights didn't work. Some of the plugs was no good

Plussat: There are no positives about the Charlotte Express Inn.

Miinukset: The Charlotte Express Inn is deplorable. So dirty! My first room had a cockroach. I asked to change rooms and the clerk said fine. She walked back with me to my room explaining she was going to pick up the cockroach so she could rent it out again. Gross! The next room had prescription and what i believe to be illegal drugs in the night stand. The dresser had women's clothing in it. The floors were filthy with wrappers everywhere. The bed had blood stains on the side. No soap or any shower supplies. No WIFI or breakfast as advertised. I only found the place because it was the closest hotel when I asked my navigation system. place. I seriously think I would have been better off if I stayed in my car instead.

Plussat: promptness of checkin

Miinukset: no clock in room, presence of bugs

Plussat: It was cheap and clean. I had no problems with the hotel at all.

Miinukset: Just the noisy highway. cant fix that though.

Plussat: The man at the front desk was very kind. The room itself was clean. I felt comfortable enough with the cleanliness of the bed and the bathroom to take a shower and stay the night.

Miinukset: The hotel is very run down and old. The sheets were clean but had cigarette burn holes in them. The shower head was too short for me and I m only 5 foot 6. The bedside lamps did not work. And the area was questionable. The place needs a renovation

Plussat: Nothing. It needs to be updated . Very rundown...

Miinukset: The maintenance man was very rude. Our sink was stopped up and he used a shop vac to unclog it. The smell from the vacuum smelled like garbage...We had to be moved to another room cause of the stench.

Plussat: You get what you pay for. It was clean and the staff was nice. Shower was great.

Miinukset: There was some kind of animal screeching all night anf I'm shocked I heard it because the air conditioner was so loud. Also the television seemed like it should have been replaced a while ago. The color was all off.

Plussat: Nothing will not stay there again

Miinukset: Did not clean the room or bring in fresh towels my second night

Plussat: All other amenities and service.

Miinukset: Only issue which could have been isolated to just my room..but plumbing issue..backing up frequently..all else outstanding..

Plussat: Nothing

Miinukset: Filthy linens with cigarette holes. Moldy tile in the bathroom. Water damage and mold on the ceiling. Tv barely kept a chanel and was snowy. Area felt unsafe as I was approached by random persons as I walked to the store. Walls were falling apart. Bugs

Plussat: Place is awful, outlets did not work Toilet clogged Floors filthy

Miinukset: See above everything was bad

Plussat: I can't complain - for the price this was a comfortable, clean one night stop on our travels. We checked in late, so we had to go to the bullet-proof window, which was a little scary at first. But when we got to our room, it was cozy and comfortable. Never had any issues with noise or cleanliness.

Miinukset: The staff probably does what they can with the limited resources they are given, but they can be pretty off-putting.

Plussat: The receptionist was extremely unhelpful and kept giving me different answers to the same question. She barely spoke English and seemed very confused. I bought a room through booking.com and gave her the confirmation number but she said she couldn't find it and I got charged anyway for no room. Terrible business. I think this may get reported to BBB as soon as I get off work tomorrow.

Miinukset: Getting the room I paid for. A competent receptionist.

Miinukset: The room I stayed in has a television that does not work. I’m sure management is aware of this because there was no remote to the tv in the room. It took them almost two hours to bring a remote to my room only for the television to not work. After notifying management, they told me maintenance would come to fix the tv. It has been almost 3 hours and even after calling the front desk no one has come to even look at my tv. I asked to be moved to another room and was told no. They do not care about the kind of room they give you and will put forth no effort to make anything right.

Miinukset: No water in shower

Plussat: It was in a convenient area for where me and my boyfriend were going the next day.

Miinukset: The rest are m had a nasty odor. The bed lent to one side so as we were sleeping it’s like we were literally having to worry about falling off the bed more than sleeping . And there was a dirty rag left on the back of the door hanging.

Plussat: Nothing

Miinukset: Rooms were nasty had roaches

Plussat: Just location

Miinukset: The bathroom was not clean. It had seemed like someone had used the toilet and and the toilet was sticky and the floor was not cleaned as well. Bath tub was so dark and dirty.

Plussat: Nothing

Miinukset: Keycards fail too often, like everyday

Plussat: Location

Miinukset: Bad bed mattress and its some hair in the bathroom shower

Plussat: Bed was comfortable.

Miinukset: Roaches everywhere. Drug users & prostitution going on outside. Dirty carpets. Dirty tub, toilet & couches.

Plussat: Very convenient location and comfortable room. We arrived late evening and only stayed one night so not much time there. Office staff was friendly and efficient.

Miinukset: Room on first floor next to parking lot was quite noisy from people coming and going into the early morning. Also heard noise from adjoining room.

Miinukset: I was told while checking in at midnight by the front desk man, standing outside in the cold, that he was doing us a favor in giving us a key. It was as if he was scolding us. He couldn't find the reservation that we made on booking.com, but I had the confirmation number, total paid and everything. The young man working with him had to quietly apologize to us for his behavior.

Plussat: Simi Clean room, had mini fridge and microwave, friendly night staff.

Miinukset: Some Staff that can hardly speak English. Very loud outside, alot of arguing nightly, low water pressure, needs better continental breakfast. I didn't get any sleep. I Was there over a week. Only a couple of the staff were friendly (the night crew). Not a place I would take a family. Shady people and activity. I would not recommend

Plussat: Nothing

Miinukset: Price changed was more then booking.com charge

Plussat: Nice and quiet

Miinukset: No house keeping

Plussat: I enjoyed my money's worth. Reliable resources and cooperating furnaces and heat. Door key cooperatable. And kind host. Both female and male attire nice and mannerous deserve raise in pay as well.

Plussat: The floors

Miinukset: There was pee in the bed and i have multiple bug bites all over my body

Plussat: It was a cheap price, but there are better hotels at the same price! This place is horrible. Avoid at all costs.

Miinukset: NO INTERNET! Ceiling was cracked and collapsing in the room. Very unsafe hotel, even the staff was hiding behind bullet proof glass. Police warning posters. Sheets has stains and holes. This is by far the worst hotel I've ever seen.

Plussat: The last several years we stayed here, the parking lot was filled with nails, glass, etc. This time it was clean and nice. There was also ALOT of prostitutes and druggies before, but this time there were none that I saw. More of a police presence. Made us feel much safer. I don't know if you got new management or what, but it was soooo much better this time.

Plussat: Absolutely nothing

Miinukset: Terrible location. Our Uber drivers told us to stay in at night. The woman behind the check in counter was behind thick glass with a ton of rules attached to it; both typed from a computer and hand written. I've never heard of a hotel being prohibited by a police deparment from renting rooms to people from certain zip codes. The door had definitely been kicked in before, there was a big stain on the ceiling, burn holes in the bedspread, and the ceiling looked like it was about to cave in on one side. We slept with our sweatshirts on the pillows. The toilet broke the first morning but was fixed quickly. We had 3 adults in one room but were only given 2 tiny, scratchy towels both days. Definitely no coffee pot as advertised. Not even a box of tissues!! Continental breakfast is also advertised but their "common area" is a locked room that isnt open to guests sooo, yeah. I blame myself... I didn't do any research and just booked it because it was cheap. I still can't justify the $90/ night price tag on such a craphole of a place. Never, ever get a room here!!

Plussat: What did I like? Putting this motel in the rear view mirror of my car, behind me.

Miinukset: The listing description promised free breakfast and free WiFi, there were none. That was a lie. The mattress were old and dipped in the middle. The bathroom door wouldn't close. The one chair in the room was so stained that we wouldn't put anything on it. You got one little sliver of soap, and that was it. The few towels they gave you were small and thin. I would have rather stayed at the Bates motel.

Plussat: They had really nice showerheads

Miinukset: There were no non-smoking rooms, and not all of the outlets worked.

Miinukset: Room was not clean

Plussat: The area was a drug infested area. The. room was not as clean as it should have been. Very noisy all night.in a very bad section of town. Will not recommend to anyone. If this is what I have to worry about i will not book through you again.

Miinukset: Better locatiin friendly service. CLEANER ROOMS

Plussat: Leaving!!!!

Miinukset: We arrived around 5:30 in the afternoon. Air conditioner was not on and The room was 83 degrees. Giving them the benefit of doubt. We went to the concert. Came back no air no staff to change room. Next day tried to get another room no staff available. Sad