Chester hotellia

Plussat: The location of the hotel handy for the train and a free bus to the centre was excellent. Breakfast was one of the best I've had. Hotel staff very friendly

Miinukset: Our room was at the front of the hotel, this was very noisy thoughout the night and early hours due to taxi rank outside and parties leaving hotel

Plussat: The welcoming staff and the warm friendly atmosphere. The room was clean and the food was very good

Miinukset: Being charged £10 per day for car parking

Plussat: Loved the cocktails!! Excellent bar staff. Good morning breakfast set us up nicely for a day's shopping

Miinukset: Throughly enjoyed our whole stay

Plussat: Beautiful hotel, lovely room, fantastic breakfast. Close to shops, great choice of bars and restaurants near by. Really enjoyed our stay.

Miinukset: Downside's, Bath in our room was too short, could not lie down in it. The room although beautiful, felt a little cramped, to much furniture me thinks!

Plussat: good staff nice big hotel

Plussat: The Staff were generally very helpful.

Miinukset: The decor is certainly querky but if anything too dark and depressing. It detracts from what could be a nice hotel.

Plussat: Convenient location, car parking available, good breakfast and generally good value.

Miinukset: The hotel is old and "tired" and shows its age. But it was clean. Bathroom facilities could do with updating as could bedroom decor..

Plussat: breakfasts were excellent wide choice of dishes staff very helpfull romm was very clean

Miinukset:

Plussat: convenience for city centre and out of town journey

Miinukset: The migraine-inducing carpet, especially on the stairs! Why do hotels DO this?

Plussat: Good breakfast

Miinukset: The cleaner left the rubbish bag on the chair after cleaning. Unable to get the WiFi working on my laptop

Plussat: Friendly staff, good size room with a great bed and facilites

Miinukset: Had to pay extra for the spa

Plussat: stayed at the hotel for a wedding the event, it ran very smoothly and all staff were very helpful. The overall ambiance of the facilities and the quality of the food was excellent.

Plussat: Totally relaxing break in a beautiful location. Really lovely family room with the most comfortable beds.

Miinukset: I travelled with my grandchildren aged 10 and 13 but if we sat in the bar, we were not approached by the bar staff although others were well looked after. I had to go to the bar to order drinks. Was this because of the children??

Plussat: golf course in good condition cheap rates , friendly staff, good clean rooms

Miinukset: food well below expectation,bar prices a rip off

Plussat: Everything about Carden Park is spot on! Lovely comfortable bedrooms and the spa is so relaxing. All the staff very helpful. Location perfect.

Miinukset: Breakfast seemed a little hectic and could do with being more organised

Plussat: The room was lovely and the bathroom very spacious and well appointed. We were at a family engagemnt party and the standard of the food was excellent.

Miinukset: The bath had the silliest plug ever as the water came out of the bath tap, straight down on to the swivel plug pushing it open every time I tried to fill it. I had to put a flannel and a full glass of water on it in the end to keep it closed. The bar prices were astronomical - I have stayed in some extremely high end hotels, such as Gleneagles and have come across nothing quite this expensive before. Although the food was excellent, the actual service was very slow indeed and there were long waits both at the start and, more importantly, between the courses. The waiting staff were competent but seemed very strained and worried all the time, which did take a bit of a shine off a vey joyful occasion.

Plussat: The hotel was set in beautiful surroundings with a full range of facilities. Although most came with a cost, we made much use of the swimming pool, which was free. The staff were really helpful, the food was delicious and the whole hotel was clean and tidy. Myself and my partner are already planning our next trip as we were only there for one night and this was not enough time to enjoy the resort to its full potential.

Miinukset: The only minor issue we had is that it was difficult to get prices for any of the activities at the resort.

Plussat: Excellent rooms and comfortable accomodation, perfect for an overnight stay when en route. Friendly and welcoming staff add to the experience. The hotel's location off any major road and within a magnificent golf course setting ensures peace and quiet and a good night's sleep for those traveling.

Miinukset: Our only criticism was the cost of meals in the brasserie. £24.50 for a lamb main course to which side courses must be added is unreasonable. If we stay at the Carden in future it would be cheaper to eat in Chester before checking in. It takes the edge of an otherwise excellent hotel.

Plussat:

Miinukset: unfortunately, I injured myself on the bed in our room 421 there were 2 small pins sticking out of the headboard which were very sharp and as I reached for the lamp switch it cut the back of my hand, I reported it to the front desk whilst checking out.

Plussat: Clean and spacious

Miinukset: Nothing

Plussat: The setting is magnificentand the hotel is very comfortable.

Miinukset: Nothing really stands our. A couple of lights in the room were not working, but no big deal!!! We attended a charity ball on the Friday night. Food was delicious but service a bit slow we felt.

Plussat: Friendly Staff and Atmosphere, Good Food and spacious bedroom with comfortable mattress. Struggling to keep hotel warm during cold snap.

Plussat: I thoroughly enjoyed the pool ,steam room etc didnt have time to use the gym but looked very good. Cleanliness perfect ,I am fussy about hotels but ticked the right boxes

Miinukset: Drinks were rather expensive even by hotel standards but captive audience

Plussat: Very attentive staff, nothing too much trouble

Plussat: Staff were very friendly and co-operative. the conference facilities were attractive and well managed

Miinukset: My sleep was disturbed several times during the night: I was woken three times by noise outside the corridor in the late/early hours, and once in the night by heavy footsteps overhead. I was then unable to sleep from 6am-7am due to continuous heavy footsteps overhead. the acoustics really need to be reviewed and corrected, with adequate door seals and impact absorbing acoustic treatment to the upstairs floors. sleep is your core business.

Plussat: everything at the hotel was excellent but the best thing was the friendliness and efficiency of all staff from check in to check out. I was at the hotel for a family wedding and all staff were very helpful ensuring that all ran smoothly.

Miinukset: Absolutely no complaints

Plussat: nice friendly staff, very clean, good location

Miinukset: a few more signs up telling you where things are

Plussat: The rooms were very clean and comfortable and I can highly recomend the fod from the bar area.

Miinukset: Only problem we found was the main restaurant was not fantastic ,the food was average but the bar food was execllent.

Plussat: The hotel itself was excellent, we could stay there again. I enjoyed using the facilities of the leisure centre. Dining was elegant.

Miinukset: There was a family with young children above us, i could hear them running about.

Plussat: Friendly helpfull staff nice standard of hotel

Miinukset:

Plussat: Excellent facilities and accomodation, good location.

Miinukset: Compared to all other aspects of the hotel, the breakfast was poor. Food was obviously left out for a long time and had deteriorated.

Plussat: all in all ok if you need a bed then its ok staff were polite not as friendly as some of the comparative hotels

Miinukset: Busy but overflow car park rear with poor signs to advice you Room had signs of where and tear and looking a little worn Rooms compact

Plussat: i liked the leisure faciities especially the swimming pool which was large and very well kept.

Miinukset: the breakfast was fine but some things were slightly over cooked.

Plussat: Location and the residents bar open till 4 am

Plussat: The staff were extremely pleasant in all areas my sister and I commented on how friendly everyone was.

Miinukset: nothing

Plussat: Very good location, with park and ride next door.

Miinukset: All was good

Plussat: It was comfortable, had all the facilities I needed on my overnight visit. Most importantly it was just the right temperature, hotels can be too hot! and I liked the speedy pay as you go system.

Plussat: Sijainti ihan ok, taksimatka keskustaan vain 5-10 min (5 £).

Miinukset: Suihkun säätimen nuppi jäi käteen.

Plussat: hotel location

Miinukset: room size and bed size in 'standard' room

Plussat: Good quality hotel, but see points below. Staff were very pleasant and helpful.

Miinukset: No Air Conditioning, no mini-bar, too close to main road with windows open as too hot without air con.

Plussat: very comfortable room and good leisure facilities. pleasent relaxed restaurant serving excellent food.

Miinukset:

Plussat: swimming pool

Miinukset: bathroom suit needs modenisation

Plussat: lovely room

Miinukset: bar prices a little expensive

Plussat: not too far out of town and quiet. rooms spacious and lots of hot water - someting 5 * hotels cannot provide!

Miinukset: early in the evening the bar man was under pressure because he was on his own - but he was polite and proffessional

Miinukset: Expensive Internet and very limited room service menu

Plussat: rooms comfortable

Plussat: The staff were excellent nothing was too much trouble. We were attendong a horse race meeting and they ensured that our room was ready at twelve midday two hours before normal check in times in orde rfor us to get changed to enjoy our daym excellent service all tround

Miinukset: No

Plussat: I enjoyed my stay just for a chill out relaxing time. Staff were very polite and helpful and I think they felt for me and my friend as the prices were rather high for drinks and food.

Miinukset: I thought the prices for food and drink was expensive. At £15 a person for breakfast was too much for me and my friend to pay. And we didn't have an option to just have a couple of rounds of toast. We were told we could wait till 10.30am when they would serve some breakfast in the bar. So we waited from 8.30am for our breakfast only to be told by the barman that we could have had it from 9. So a bit confusing and not much choice.

Plussat: Found it to be very good, could not fault it.

Miinukset: No

Plussat: Pool & fitness room

Miinukset: Dining room staff at breakfast not very helpful or cheerful. Had to request a change to a no smoking room after booking in but this was done without fuss.

Plussat: The room

Miinukset: The restaurant service for breakfast was rubbish. They ran out of plates dishes cereals, croissants, choc pains, yoghurt, coffee was stewed, bacon half cooked. Fawlty towers looked like a five star compared to this hotel. No managerment skills was in place for a busy weekend. A couple waited over 12 mins for some bowls for cereal and in the end i grapped hold of some from the cold well to gave them to the couple which is not my job but the caterer in me could not bare for them to wait any longer.

Plussat: Had a few drinks in the hotel bar and had breakfast

Miinukset:

Plussat: leaving

Miinukset: food, rooms, standards, waiting times for things, price

Plussat: My wife and my sister in law have said that they really enjoyed the way in which everyone went out of their way to look after them during their stay.

Miinukset: They liked everything about the hotel and will return next year.

Plussat: attentive staff

Miinukset: no internet in room and tv small

Plussat: Great location. Only 5 mins to Chester town centre and Chester Zoo.

Miinukset: Rather disappointed overall. We paid a lot of money to stay at the hotel, and feel let down. The food was ridiculously overpriced, and I could have made a better meal myself! The room we stayed in was a good size, however smelt stale as it had a leak, the bed was very squeaky and uncomfortable. The facilities in the room were very old and dated. Upon arrival I requested to use the laundry service (in which it advertised and you would expect from a 4 star hotel) however was told that it "wasn't available". Definitely wouldn't book this hotel again, nor recommend it. Luckily I had great company that weekend!

Plussat: Food and facilities where excellent

Miinukset: The heating in the rooms was unadjustable and excessively hot, beyond being comfortable. Although we were upgraded and moved rooms (which we did appreciate) it was still uncomfortable making it difficult to sleep.The room s were on the front and the traffic noise meant you couldn't open the windows at night. Some of the facilities are looking tired eg Bathroom in the first room, changing rooms in the lesuire complex

Plussat: The hotel was located around 5 minutes drive from Chester City centre which was very handy for going in to town, it was also only around 15 minutes drive from Cheshire Oaks Designer Outlet.

Miinukset: Our bed was very uncomfortable, it was one of the doubles that you end up meeting in the middle of with your partner due to the dip in it. Also i think a few springs had gone as it squeeked at the slightest movement waking my girlfriend up regulary! The kids in the next room were using the corridor as a sprint track during the early evening which was a bit annoying too.

Plussat: Restaurant & leisure facilities

Miinukset:

Plussat: easy car parking, good lounge / dining facilities

Miinukset: the food was only average, long walk and stairs to bedroom

Plussat: Pool good. Grounds at back of hotel ok. Food reasonable quality

Miinukset: Hotel frontage not good. Rooms need updating, some good touches but then others dated. Short staffed led to delays in getting drinks at bar and food. However to its credit the hotel did refund the cost of drinks and food for the evening

Plussat: Other than the cleanliness of the room nothing.

Miinukset: Having to compromise on rooms at arrival. Beds being most uncomfortable. Breakfast was poor, service was slow and food not readily available . Coffee was cold and it took 20 mins to get a piece of toast.

Plussat: Staff very helpfull.

Miinukset:

Plussat: The staff were very helpfull

Miinukset: Beds were very unconfortable and my Girlfirend couldn't use the shower/bath allthough we we're in the disabled room

Plussat: Clean, tidy, good parking fcilities and nice staff.

Miinukset: None

Plussat: Good friendly staff,location to the north west,breakfast was ok but a bit pricey.The room we had was spacious and clean,wish i,d known there would be no toiletries tho,.

Miinukset: They charged me more than the price expected and shown on my booking.com form but I had forgotten this so had to pay the higher price.

Plussat: It was quiet and just off the motorway with services on site

Miinukset: Room heaters are dated and unreliable

Plussat: Excellent staff service

Plussat: I like the fact that you are promised a good night's sleep or your money back so i knew we were going to have a peaceful night which is very good when your travelling with a young child. The location was easy to find and we had a good breakfast. The facilities were excellent too.

Miinukset: No Complaints!

Plussat: Ease of access to motorway

Miinukset: Eating facilities for dinner was very poor

Plussat: Clean and friendly

Miinukset: No internet in the hotel

Plussat: clean rooms,helpful staff,free parking.

Miinukset: breakfast a bit of a free for all.

Plussat: The location was ideal for shopping, short walk to the centre although quite steep if anyone is infirm

Miinukset: the inconsideration of other hotel guests who have been out for the night and come back in the middle of the night along corridors being very loud and banging doors, perhaps a notice on all lifts and landing doors saying quiete please think of other guests !!!

Plussat: Good value for money and very close to the town centre, ideal and convenient for Christmas shopping.

Miinukset: The cook food for breakfast was very limited, just scrambled egg and sausages.

Plussat: Excellent location to celebrate my friends 40th birthday

Miinukset: Some contents were stolen from the boot of my car whilst in the car park

Plussat: The welcome on arrival at reception. The quality of the Wi-Fi Broadband in the rooms and lobby. The no-nonsense breakfast fare.

Miinukset: Lining up for the various breakfast items was a bit unorganised and free-for-all.

Plussat: Comfortable, clean rooms for a few hours sleep. Basic but exactly what would be required of a crash-pad.

Miinukset: Only food available is breakfast. If you're hungry at any other time you only have a vending machine.

Plussat: Parking facilities and location to town center

Miinukset:

Plussat: The locality and the car parking facility.

Miinukset: None

Plussat: Convenient to town centre

Miinukset: Bed Mattress needs changing Hollow in middle.!!!!!!!!!!!

Plussat: Willingness of staff to do extras - order taxis, keep suitcases etc

Miinukset:

Plussat: The hotel has a great location, the room is clean and the bathroom is nice and big. The bed was comfortable.

Miinukset: I made a one night booking via an E website and when I arrived at the hotel, I extended my stay to two nights on the E website. I even went downstairs to confirm with the reception that they got the booking for the second night, which they did. The next morning I got a phone call to say my booking is cancelled. While I was still in bed in one of the hotel rooms. The hotel just said they were over booked. Expedia said its not their fault but the hotel.

Plussat: The hotel is well positioned to enjoy the historic city. Good modern facilities

Miinukset: My "upgraded" room was not properly cleaned, had a damaged feature lamp and scuffed bathroom trim

Plussat: close to city with comfortable rooms excellent parking and a fantastic michael caine restaurant . staff very polite and helpful

Miinukset:

Plussat: Comfortables beds

Miinukset: Reception area too dark

Plussat: Excellent location - 2 minute walk to the city centre. Room was amazing value for money - standard room would have been the equivalent to a luxury room in many hotels. Breakfast was delivered to our room free of charge. Will definitely stay there again.

Plussat: The room we stayed in was very nice, very big and modern styling. The staff were very helpful and there was always somebody on reception if you needed them.

Miinukset: The car park is alittle bit tight to drive around and the pillows were hard but there only little things to worry about.

Plussat: Modern Friendly staff, the decor in exec room superb, minimalist and cool, next time will eat there, but a good hotel

Plussat: Very good location for shopping and to visit Michael Caines Restaurant

Miinukset: Our original room was noisy, however the hotel were very good about changing room. The Michael Caines restaurant was cold and noisy from the Champagne bar next door. The food was excellent

Plussat: Excellent room.Breakfast very good

Miinukset: Trying to get in was difficult as was parking

Plussat: Central location, new and modern

Miinukset: Poor breakfast, pricey and limited parking

Plussat: The hotelitself was lovely, well decorated adn luxuirous, the spa area was fantastic. We ate in the restaurant and the the service and food were both fab!

Plussat: Quality hotel ,, great service from all the staff ...

Plussat: The extremely attentive staff who made this hotel such a world apart from so called "posh hotels". Beautiful situation, close to Chester and yet in the middle of nowhere.One of my better choices.

Miinukset: The other reviews have an element of truth regarding the requirement for updating the decor.

Plussat: Breakfast was great .How nice to have a freshly cooked breakfast though new crockery urgently needed

Miinukset: Stained cracked crockery every morning for breakfast,Leaking radiator,(reported but not mended in the three days we stayed) very dirty window ledges, carpet edes and doors hand/finger smudges on doors which did wipe away with a little effort, therefore one felt that the cleaning was below standard and not observed by management.

Plussat: -Very quiet place, although there were weddings - close to Chester - nice rooms

Miinukset: the music in the dinig room, always the same or nothing, not professional

Plussat: Staff were all friendly, ambience was excellent, beautiful peaceful grounds and hotel.

Miinukset: The room windows must have been open for about a week, I spent the first hour of checking in killing all the mosquito's and flies in the room.

Plussat: oasis of calm,spacious comfortable room, spacious bathroom, most friendly and helpful staff.

Miinukset:

Plussat: It has a great location, very fine restautant. In fact we wish we had more time to enjoy the hotel and its facilities.

Miinukset:

Plussat: The most Friendly service

Miinukset:

Plussat: Very helpful staff, lovely atmosphere, good food, good sports facilities.

Miinukset:

Plussat: Location and cleanliness

Miinukset: Nothing

Plussat: The location was fantastic, and the hotel itself was beautiful.

Miinukset: The staff were abrupt, for example when I checked in I explained I had tried to call on several occasions with regard to parking. The receptionist was very abrupt and said 'I've been on my own all day, alright?' Not my problem as far as I'm concerned. Also, the lift is very claustrophic! and I'm not Claustrophobic!!!

Plussat: Location and comfort of the hotel

Miinukset: Breakfast was a bit chaotic and service could have been quicker

Plussat: Excellant location and value for money.

Miinukset: The car park is offsite if the weather is bad or an elderly person is with you.

Plussat: It's central position is the only reason we choose to stay at the Blossoms. However thinfs have improved since the re vamp, although there are still areas that need attention.

Miinukset: The light fitting falling off the wall, that needed to be fixed. The broken crockery that had to be replaced, the requested wine glasses that never materialised, the ice bucket that took two requests to arrive, and the non exsistant phone call that we asked for to tell us our room was ready.

Plussat: Excellent location and superb service as always at this hotel

Miinukset: None other than could have done with a week of been pampered !

Plussat: Hotel was tastefully decorated and re-furbished, and was excellent value for money, we had a fantastic stay!

Miinukset: The hotel was extremely warm, even with the windows open, and it was snowing outside!! the radiators were always on full heat!

Plussat: location,room size and cleanliness,choice at breakfast was good.Nice to see a choice of fish.

Miinukset: Ithought the price of drinks in the bar were over the top.

Plussat: Unfortunately we did not stay at the Blossoms, we were moved to the Craxton Wood Hotel and were not impressed.

Miinukset:

Plussat: The fetaures of the room fitted well with the period features of Chester.

Miinukset: Felt that it may have needed air conditioning, as on the day we stayed it was extremely clammy!

Plussat: the location was excellent, and staff friendly and trying their best.

Miinukset: General cleanliness in rooms was poor. toilet filthy on arrival ( was cleaned after complaint )cobwebs on bedside lamps, dust on tables and TV, menu was quite expensive, and very limited.

Plussat: I really enjoyed my time at Rowton Hall, although the Breakfast was very expensive and the room was not up to the standared of other hotels I have stayed in. Also I was unable to have the room any earlier than 3 even though I was coming to a wedding their.

Plussat: relaxed atmosphere, friendly staff, nice hotel.

Miinukset: maybe room could have been slightly larger.

Plussat: good food

Miinukset: room too small

Plussat: Lovely setting. Very comfortable rooms, plus great spa facilities with fantastic showers! Initially we had a problem because the patio doors on our room wouldn't lock but this was sorted out quite quickly and we found the staff really friendly and helpful.

Miinukset: Our key-card appeared wiped every day, so we had to get reception to re-set it for us nearly every time we tried to get into our room. This might have been a security precaution because there was a wedding going on, but it meant going back to reception each time we wanted just to get into our room. However, it was always dealt with quickly, and didn't detract from our enjoyment, but it might prove more trying for older visitors.

Plussat: The hotel room / suite was fantastic. It was very close to the centre of Chester and ideal for all the local attractions

Plussat:

Miinukset: hotel restaurant food very overpriced and certainly not value for money

Plussat: The staff where all very friendly, the food was fab, can't wait to go back!

Miinukset: Facilities where good but no much information about it, I had to ask a few questions about different things as information was not available, made me feel a bit awkward to be honest!

Plussat: A large comfortable room with large bathroom

Miinukset:

Plussat: Location

Miinukset:

Plussat: Facilities were superb, staff were excellent.

Miinukset: Food was slightly pricey and the coffee at the end never turned up!!

Plussat: The staff were fantastic especially Luke the manage,r food was excellent, the beds very comfortable had a great time and will go back soon

Miinukset: No it was fantastic

Plussat: a lovely traditional pub, and the staff were all very friendly - the food in the restaurant was excellent.

Miinukset: The room was a bit lopsided but to be honest it added to the charm of the place so we actually quite liked it.

Plussat: the location and the shower

Miinukset: the missing remote, the lack of hairdryer and shocking breakfast.

Plussat: City center location is ideal for shops, bars, restaurants.

Miinukset: Street noise at night (we stayed on a Friday night). Breakfast was extremely slow - 30-40 minutes wait time. Corners of the bathroom floor looked as if they hadn't been cleaned for many years. Cleaner knocked on our room door in spite of 'do not disturb' sign.

Plussat: friendly staff we had lunch there and was very good

Miinukset: breakfast was poor , and we had to wait 30 minutes to be served

Plussat: Evening food value, and good rage of Real Ales

Miinukset: Poor service at breakfast.

Plussat: The hotel was in the centre, good food, great staff, And next time we go back to chester we are going right back to the pied bull

Miinukset:

Plussat: The atmosphere in the public bar and the cleanliness of the room

Miinukset: the mattresses were very uncomfortable, we had to use the bed covers to stop the springs attacking us!

Plussat: old world charm. we booked the 4 poster room which was very good.

Miinukset: food was only ok. could have been better.

Plussat: The central location and the "Old World Charm" - very charming and very atmospheric. Also staff were friendly, helpful and service was extremely quick. Breakfast was good and freshly made. Facilities were clean and comfortable.

Miinukset: Our room was over the public bar and was a bit noisy - luckily we didn't stay on the Karaoke night! Beer deliveries started quite early (but to be fair much what you'd expect staying in a very old but lively city centre pub).