Chester hotellit lähellä Grosvenor Museum

Plussat: The lay of the room,plenty of space and it was cosy.

Miinukset: There was a smell on first entering the room,not sure if it was stag mount water, it seem to be worse in the bathroom.We tried opening the window,but notice on coming back from a day out.The smell was still there.

Plussat: Kitchen was great with the rooM and the room was a great size, with great bathroom facilities.

Plussat: Room was perfect, located in city centre, ideal.

Plussat: The place is amazing! The rooms are fantastic, clean & all individually decorated. The staff are so attentive. We ate in the restaurant which was outstanding along with the breakfast offered

Miinukset: We had no negative comments at all

Plussat: Location Design Facilities Warmth Space

Miinukset: Nothing!

Plussat: Hotelli oli ihana aulasta vinttihuoneisiin saakka! Kahdeksan hengen ryhmämme jäseniä majoittui sekä asunnoissa että ullakko- ja standard-huoneissa - kaikki olivat erittäin tyytyväisiä. Tarvitsimme aikaisesta lähdöstä johtuen hieman aikaisemman aamiaisen, jota pyysimme vasta edellisenä iltana. Toiveemme otettiin ystävällisesti vastaan ja meille tarjoiltiin hyvä aamiainen, vaikka koko ravintolan henkilökunta ei ollut vielä ehtinyt edes töihin. Arvostimme joustavuutta, sillä aamiaisen varassa jaksoimme pitkälle päivään.

Plussat: Great location nice and big apartment

Plussat: Another super weekend break at one of our favourite hotels, Chester and Oddfellows at Christmas is a wonderful place to visit.

Plussat: The staff were pleasant. The room was nice, clean and bed very comfy. Singer they had on in the evening was very good.

Miinukset: For the price paid I was shocked that the few food items stocked in the room where not complimentary. It felt an instant anti-climax to find that there was a fairly overpriced charge for them. The breakfast included was ok but nothing to get excited about. Cooked food fine and a pretty boring selection of continental options. It would be better if the TV to the room had smart facilities. Restaurant was not as inviting as I would have hoped for the price.

Plussat: Great location, quirky fun room & delicious breakfast.

Miinukset: Nothing

Plussat: Most of it all

Miinukset: The starter at evening meal was not up to scratch

Plussat: The bar and the city centre

Miinukset: I arrived at 4pm. The room was freezing and I was told that the heating did not come on until 6pm. This is in December and is not acceptable. The reason given was that the rooms would be too hot. When the heating did come on, it was luke warm. Just after 11pm or perhaps later, the fire alarm went off and the manager, having been called, said they could do nothing about it until the morning. The result was a continual red flashing overhead light in the bedroom all night. No safety precaution apart from the porter viewing the system to check if there was a fire. I doubt very much if he stayed awake all night. I believe that this in itself should mean that their accommodation license would be revoked. Terrible customer service and lack of thought for guests' well being. The room looked out onto rubbish bins and old chairs

Plussat: A warm welcome and lovely warm room to stay in the centre of Chester. A short walk into the middle of the city and great shopping. Good food and real ale beer at the Pied Bull

Miinukset: Nothing

Plussat: Close to shops Lovely shower

Miinukset: Bed to creaky , metal frames

Plussat: Location

Miinukset: We had to change room from a small extremely stuffy room to a much nicer larger room. This was done with no hassle at all.

Plussat: First impression and decorations for Christmas atmosphere. The age of the building

Miinukset: How the staff made you feel, breakfast atmosphere choice and quantity

Plussat: Bar stafff very sociable , beer and wine excellent, bar food very nice. Room and shower facility exceptionally well equipped and decorated.

Miinukset: breakfast choice was a bit limited. Full english was fine, lots of it but not exceptional quality. Coffee not great and no choice of "Fresh" fruit or orange juice or Croissants. This is not a criticism , only an observation of a service that could be improvemed.

Plussat: Full of character, great location.

Miinukset: Was noisy in the morning with bin emptying and beer delivery BUT we expected that as it is a pub and it’s in the middle of the city.

Plussat: The staff were fantastic especially Luke the manage,r food was excellent, the beds very comfortable had a great time and will go back soon

Miinukset: No it was fantastic

Plussat: a lovely traditional pub, and the staff were all very friendly - the food in the restaurant was excellent.

Miinukset: The room was a bit lopsided but to be honest it added to the charm of the place so we actually quite liked it.

Plussat: the location and the shower

Miinukset: the missing remote, the lack of hairdryer and shocking breakfast.

Plussat: City center location is ideal for shops, bars, restaurants.

Miinukset: Street noise at night (we stayed on a Friday night). Breakfast was extremely slow - 30-40 minutes wait time. Corners of the bathroom floor looked as if they hadn't been cleaned for many years. Cleaner knocked on our room door in spite of 'do not disturb' sign.

Plussat: friendly staff we had lunch there and was very good

Miinukset: breakfast was poor , and we had to wait 30 minutes to be served

Plussat: Evening food value, and good rage of Real Ales

Miinukset: Poor service at breakfast.

Plussat: The hotel was in the centre, good food, great staff, And next time we go back to chester we are going right back to the pied bull

Plussat: The atmosphere in the public bar and the cleanliness of the room

Miinukset: the mattresses were very uncomfortable, we had to use the bed covers to stop the springs attacking us!

Plussat: old world charm. we booked the 4 poster room which was very good.

Miinukset: food was only ok. could have been better.

Plussat: The central location and the "Old World Charm" - very charming and very atmospheric. Also staff were friendly, helpful and service was extremely quick. Breakfast was good and freshly made. Facilities were clean and comfortable.

Miinukset: Our room was over the public bar and was a bit noisy - luckily we didn't stay on the Karaoke night! Beer deliveries started quite early (but to be fair much what you'd expect staying in a very old but lively city centre pub).

Plussat: Free tea and coffee available all day. Located just out of the city within walking distance or a short taxi ride.

Miinukset: The bed was only a four foot six inch double. The lightning could be better in the room.

Plussat: not been before it was welcoming clean and breakfast was good plenty to chose from will go again.

Plussat: Superb position and well maintained

Miinukset: WiFi issues unusually. Didn’t spoil anything really.

Plussat: Location value stayed there for last few years to visit Christmas market

Miinukset: Nothing

Plussat: Perfect for city centre! Lovely rooms

Miinukset: Nothing

Plussat: Comfy bed, and great tea and coffee facilities

Miinukset: Room was adjoining another and there was no sound insulation

Plussat: Location was good, and service was good.

Miinukset: Noise through the walls

Plussat: Hyvä sijainti kaupungin kupeessa. Englantilainen aamiainen

Plussat: The location and the quirky nature of the furnishings were very interesting.

Miinukset: The Hallmark Hotel The Queen bar staff were rather slow. The restaurant was disappointing and there needed more light in the bedroom.

Plussat: Good all round

Miinukset: No faults that I found

Plussat: Going out of the hotel

Miinukset: We stay here whenever we go to Chester but now may have a rethink. On arrival we had booked a twin and it was suggested we change to a double. I feel this was done for the hotel rather than us and wish we hadn't changed as the room 113 was the worst we have stayed in yet. It was extremely noisy with traffic noise and really cold. The barometer read 15. I fully intended providing feedback when we checked out but given we had already paid asking us if we had enjoyed our stay didn't feature clearly. December isn't a nice time to stay like it used to be if you want to spend time in the hotel due to the Christmas parties and functions taking over the lounge area. Really really disappointed.

Plussat: The Hotel is central and we have stayed there quite a lot

Miinukset: The bed was old and creaked and we didn’t sleep very well. On the third day we complained and a topper mattress was placed on the bed. We prefer to new part of the Hotel.

Plussat: Door man really friendly. Staff really friendly.

Miinukset: The bed was a little hard.

Plussat: Location

Miinukset: Rude and VERY unhelpful receptionist (male) Room red hot even in winter and with radiator off and window open (1.25” heating pipes cutting through old room)... can’t help hotel age but you can’t excuse poor attitude

Plussat: Great location. Staff were very friendly and helpful.