Grand Hotel Admiral Palace

The staff were excellent; professional, friendly and efficient. The breakfast was also very good; huge choice and real coffee. We had a good nights sleep, the bed was very comfortable and the area quiet. The pillows were memory foam which I don’t particularly like, but that is my own personal taste. Spotlessly clean and decent bathrooms. Very good value for money (February).

I had a booked a room with spa access, but was told on arrival that we couldn’t use the spa/indoor pool in the afternoon as I was with my children. I had specified my children’s ages when I booked, but at no point is this mentioned on the booking.com website. This was disappointing as we had been looking forward to it all day having had a day in the car travelling. I have no problem with the no children rule, but it would be nice to know in advance so expectations aren’t dashed. I would have given the hotel a 10 if it wasn’t for that.

The spa was good and the breakfast was excellent.

Service from some of the staff was not good. Booked a massage at 7pm earlier that day, turned up at the spa reception to be told by the same lady I booked with “I have no reservation for you”. That was it. No apology. Very annoying.

I liked the location, rooms was spacious, staff was very professional and supportive; the SPA

Breakfast could be richer: choice was not super and quality not always excellent (eggs)