Chianciano Terme hotellia

Plussat: Family run hotel is immaculately clean. Andrea was incredibly friendly and helpful to give winery and dinner recommendations,

Plussat: Hotel is located in a quiet area relaxing atmosphere close to thermal baths. 20 minute drive to most touristic sites in Tuscany. Great location and price. Services includes breakfast. Dinner is served every night at a nominal fee. Staff is very friendly and honest. They go out of their wat to help you out. Hotel has a free parking a big bonus.

Plussat: Everything, The managers were so attentive, the food was delicious, they offered 2nds to everyone, the bar prices were really low, the hotel was very clean. I would love to go back! Also when we checked out they even gave us some home made biscuits. I can't rate them enough.

Miinukset: Nothing

Plussat: Everything was amazing from check in to check out. Parking was free and easy (and nearby). The room was very clean. And the breakfast was so fresh and delicious.

Miinukset: Personal preference, but the bed was a little firm

Plussat: Aamupala oli hyvä, tosin vaihtelua olisi kaivannut. Henkilökunta ystävällistä. Rauhallinen sijainti. Huone oli siisti ja tilava. Illallinen kannattaa ottaa, se on monipuolinen ja edullinen.

Plussat: Service was excellent. Felt like family, but very professional.food great.

Miinukset: Nothing

Plussat: Perfectly clean rooms, very polite hosts, diverse and very good breakfast, great homemade sweets.

Plussat: Great welcome! Awesome staff, quite and clean place.

Plussat: Super thoughtful and friendly staff. Amazing breakfast. Incredible value.

Miinukset: Nothing. They covered every base.

Plussat: Excellent customer service. Very accommodating. The manager and server in dining area were very nice and attentive. Big smiles. Nice view from the balcony.

Plussat: The owner and the tidiness of the room

Plussat: Parking in front of the hotel. Good localisation. Spacious room. Very comfortable bed. Helpful, English speaking staff.

Miinukset: Typical italian breakfast- very sweet.

Plussat: The staff friendliness

Miinukset: Old fashion hotel

Plussat: Everything was ok. Nice hotel in base standard, very helpful staff, breakfast is typical Italian. Cakes and coffe. Good localisation to visit Tuscany.

Plussat: Great location, very good staff

Plussat: The hotel and our room were very clean. The host (a marvelous family) helped a lot to us, they were very friendly, helpful and kind. We ate delicious italian lunch which was made by the owner. The view from the terrace was amazing. Great location for explore Val d'Orcia. Everything was perfect! I recommend it to everyone!

Plussat: Breakfast cappucino made by he owner, the smile of his daughter handling rception and restaurant service. General cleanliness and desire to help.

Miinukset: Mattresses could be of better quality... Could feel the springs. Pillows were too thin...easily fixed with second pillow. Older style shower in bathtub with no curtain. At the beginning of the village...ok if you have a car to go to various sites. Mid-october is off-season, quieter but less stores open.

Plussat: The Hotel Edy provided a lovely breakfast and were a very friendly and helpful family-run hotel, particularly as our flight had been delayed and we arrived very late!

Miinukset: Slightly better coffee!!

Plussat: Air conditioning in the room was superb. A lot of hotels in the area did not offer a/c, and many of them control the a/c from a computer system. The room had its own wall unit that kept us very comfortable during the hot July days. The room was also very clean! It's not a brand new hotel, but you wouldn't have known that from the updated furniture, and exceptionally large bathroom. There were also ample towels for all 4 of us, which is not a common occurrence in a lot of European hotels. The electric shutter was wonderful, being that the sun is up at 6am. The family is very welcoming and attentive. It felt like you were staying at their home, without feeling uncomfortable about taking up space. We had a lovely stay for our Tuscan weekend adventure to Montepulciano and surrounding areas.

Miinukset: The bedding sheets were not the softest. A couple of soft pillows along with the firm ones would be perfect. Maybe add some boiled eggs to the breakfast and a pot of coffee for the table.

Plussat: The hotel is located near the road but still very quiet, the bedroom and the hotel are very clean ! The owners are kind and you feel welcome. The bedroom is fully equipped and we had a balcony. There is a free parking too. We didn't tried the breakfast.

Miinukset: Nothing.

Plussat: Extremely helpful and nice staff, we had a nice conversation in spite of not speaking English, it gave us a very positive feeling :) Room very clean, everything you need for a night when travelling around Tuscany by car. Parking available. We would stay there again with pleasure next time. Molto grazie :)

Plussat: Extremely friendly and helpful staff - highly recommended.

Plussat: Breakfast and dinner was amazing. The staff at this family run hotel was outstanding. Excellent value. Would definitely recommend this lovely hotel.

Miinukset: Absolutely nothing.

Plussat: I liked very kind and suportive staff. Also, the hotel environment was friendly and enjoyable .

Miinukset: NA

Plussat: The staff was good.The roon was so clean.I think that I will come back to agian.

Miinukset: The breakfast was very simple..

Plussat: The quality of food and room cleanliness are simply amazing. There are no words to express about friendliness and cooperation of the staff for anything and everything you ask for, they are always there and eager to help. They go beyond their way to make the stay comfortable and beautiful. I could not ask for more. Highly recommended.

Plussat: Breakfast, very good freshly made barista coffee, very caring staff, room big enough, wifi ok, free parking, location ok, very good value for money

Miinukset: Breakfast was good, but could be a bit more continental / less sweet/Italian (why do Italians always eat/offer so much sugar at breakfast???) The room was quite old fashioned. I did not like the blanket, it reminds me of the 70ies/80ies. Coming from the parking I did not see any signs where to find the reception (even not in the elevator): just an advice for the hotel...

Plussat: Free parking.

Miinukset: Booked this place for two nights, ended up only staying one. The matress wasn't confortable, and the bed was just a structure in metal. The biggest problem was the water. As we turned on the hot water, all we got was brown water, always. When confrontated with this fact, the hotel management told us there was a problem with the pumbling, which they had not told us about. We chose to leave.

Plussat: Fantastic staff, amazing cuisine, comfy bed, very clean. We got a full information about the local places of interest, tasted local dishes and spend fantastic 3 days. The hotel is not brand new but is very clean and has a kind of vintage charm.

Miinukset: We would like to spend more time there.

Plussat: This albergo provides economic and comfortable accommodation, well-located near the town centre and professionally managed by the original owner Reali family. It's one of the cheapest places to stay in town but I was pleasantly surprised that the basic room rate included a very acceptable varied continental breakfast buffet, with home baked cakes and biscuits, too. I tried a light antipasti lunch in the restaurant, and the food and presentation as well as the price was attractive.

Miinukset: Nothing to complain about. Good value for money but don't expect luxury touches. The double mattress was comfortable foam, the furniture and fittings are adequate and serviceable, and the floors are ceramic tiled.

Plussat: very friendly and helpful staff our check-inn was late in the evening and we were still able to have a good meal in the restaurant. The chef made us some local Toscane menu what was really good !

Plussat: Perfect locaton - the hotel is right in front of the Aqua santa park. Amazing service, quality rooms, great breakfast. Very good value for the price paid. Easy to travel by car for a day trip to surrounding medieval towns and be able to explore unique culture and history.

Plussat: This is a fairly basic hotel built in the 70s that managed to thoroughly charm me. It was low season, but they went out of their way to let me check in early and even invited me for a bacon and egg breakfast the morning of my arrival. In terms of ambiance this isn't the Ritz, but the staff far exceeded any expectation. I was recognized on the way in the door, they bent over backwards to arrange a taxi for me and I really couldn't have asked for more.

Miinukset: I actually LOVE the old hotel look and dislike properties that renovate every 5-7 years, others might feel differently.

Plussat: Location is ultra-central, close to the therme. Plenty of shops, gelataria and bar near-by. People really have fun there.

Miinukset: Besides the fact that you can sometimes hear people talking on the lobby when they pass-by, everything was fine.

Plussat: Excellent attitude of staff and the smile on their faces.

Plussat: The staff was very friendly and helpful. I had the best scrambled eggs ever for breakfast. Clean and simple, great value.

Plussat: Clean, spacious and very friendly staff

Plussat: Extremely warm and friendly staff Beautiful and quite town Free breakfast

Miinukset: Trying to locate the residence on a GPS

Plussat: Every single member of staff was kind and polite with my mum and dad and with my friends. We had a super relaxed stay together thanks also to the good food! We were allowed to keep our room till after lunch on our check-out day without any extra payment and we were given a 10% discount voucher for the Thea thermal pools!

Plussat: Mr. Martini and his family. The price was good, cheaper than prices at hotels in nearby villages. Very engaging with guests. It’s very 1970s style with few updates so it’s a trip back in time. It even has the telephone booths. The 4-course dinner at the hotel was good, with salad, first and second courses for about €18. The breakfast was fine and if you like pastries like cakes, Mr Martini offers many of his homemade specialties. It’s a fine spot for a night or two stopover to sleep along the way in Tuscany. The hotel has a lot of rooms so you can always count on finding a spot here.

Miinukset: Parking was up the street, although free, a bit inconvenient. Although there was an air conditioner in the room it was not turned on. If we wanted to use it, it would cost an extra €4-5 for half a day and €7+ for a full day. Although possibly reasonable, not convenient. Also the refrigerator wasn’t available, unless you paid extra. The hallways were dark and it’d be nice if sensors would be installed so to not have to find the hallway switches in the dark. The lime green in the dining room was too much and too vibrant. But it fit the 60s-70s theme.

Plussat: The location is excellent.

Miinukset: The entire building is in need of maintenance ,particularly fittings in the bathroom.

Plussat: Runsas aamiainen, riittävä pohjoismaisittainkin.

Miinukset: Sijainti jyrkässä mäessä. Omistaja voisi mennä englanninkielen kurssille, oli muuten mitä ystävällisin ja palveluhenkisin mies. Äänieristys hieman heikko.

Plussat: We liked our experience from the very start. The staff and the owners were all very helpful, eager to please and to make our stay as comfortable as possible. The town has seen better times, and we discovered a lot of the hotels are permanently shut. This appears to be because going to a health spa for holidays is no longer as fashionable as it once was. We went to the thermal pool "Piscine Theia" for the morning and loved the experience of being in a steaming thermal pool outdoors in Autumn in the Tuscan countryside. The pools are well designed, clean, well maintained and have a good cafe. It's a great addition to the normal holiday activities. The hotel staff were only too happy to lend us towels to take. On our first evening, we decided to eat at the hotel. We didn't realize we needed to give them notice first, and they were very accommodating, so the next night we let them know at breakfast!! The meal was truly a surprise, and far exceeded expectations. They have a good chef at the hotel, and his cooking is country style home cooking. Excellent quality, simple and delicious. They had a small buffet table with antipasto and vegetables, and then they served 4 courses. I can only say excellent value for money, and it would be difficult to find a better meal in a family style restaurant. Breakfast was typical Italian, with delicious cakes and biscuits home made. They also had cereals and yoghurt, bread with cheese and salami and prosciutto and fresh fruit. MMore than adequate. The location is great, hence I can't understand why there are so many hotels closed. Close to Montepulciano, Val D'Orca, Pienza and so many other lovely villages and towns. Chianciano is a great place as a base to explore this region, and it would be difficult to find a better package than at Albergo Martini.

Plussat: Hotel was clean, staff helpful. The owner is very proud of how tidy his hotel is (and fetched a dictionary so he could tell me so in English). There are a lot of options for breakfast (most of them cake).

Miinukset: I was surprised to be told that aircon cost extra, as this wasn't mentioned on the listing when I booked (although I was using the app on my phone, so perhaps it would be easier to find on the website). Given that it was August, aircon was definitely neccessary. Shower featured a rather elderly concertina door, which stuck.

Plussat: Wonderful staff. Incredibly kind and helpful! Also, the room and lounge were very clean.

Miinukset: There is no parking; only street parking. The bar fridge in the room did not work well and there was an extra fee to use it.

Plussat: The owner Mr. Martini was exceptionally kind and hospitable to help us with parking and unloading luggage for checking in our room. He even gave us an intro of the breakfast buffet the next morning.

Miinukset: Room and bathroom was a bit small. No view in our room. The window in bathroom was very small and unattractive...

Plussat: Friendly stuff, good breakfast with home-made cakes.

Plussat: Very friendly staff, informative, and have quite large parking area. The location is very strategic, walking distant to main attractions and touristic area.

Miinukset: The room they gave is is different with the one I saw in booking.com they gave me small room right at the end with I think a small bed that only suit for 1 person. Seems the booking system is very manual, so a bit unreliable.

Plussat: The pool on the roof of the property was great.

Miinukset: A bit out-dated building overall, but that didn't really bother.

Plussat: Everything, was clean , good breakfast, swimming pool in the rooftop, the wiew was amazing..

Miinukset: The bird to much ..

Plussat: Pool, view, value for money

Miinukset: Some aspects of the room were a bit tired (still not that bad

Plussat: We stayed at this hotel in July 2019. That was really great! The owners had been perfect and they were always ready to help as well as sweet Julia! Julia speaks German and English so you definetly won't have problems with understanding each other. The location is comfortable, close to centre and Park. Hotel was clean, tidy with good breakfast. All in all this staying costed its money. We are greatful

Plussat: Great family run hotel. Spacious rooms little outdated and basic but comfortable with big bathrooms. Breakfast is plenty and varied. Very attentive and friendly staff. Swimming pool on the roof is good sized with beautiful views .Would highly recommend.Great value for money.

Miinukset: Nothing not to like.

Plussat: Mukava henkilökunta

Plussat: Owners were lovely. Didn't speak much English which was fine. Hotel is handy as not far off the motorway if your travelling about. Basic but good value for money and it accepts dogs. Views from the room we lovely too.

Plussat: The location was great. Its a cute little town with a great place for dinner.

Miinukset: We rented two rooms and neither of the air conditioning worked. It was so hot we had to open the balcony doors with a bad storm.

Plussat: +parvekkeelta hienot näkymät tyypilliseen Toscanan maisemaan +runsas aamiainen, jopa gluteenittomana +ystävällinen henkilökunta, vaikka ongelmia vähän aiheutti henkilökunnan heikko kielitaito +yksityinen pysäköinti

Miinukset: -Ympäristössä ei oikein ollut mitään mielenkiintoista, ei edes avoinna olevaa ruokaravintolaa löytynyt

Plussat: They even had glutenfree cake and bread for breakfast for me and they were extremly friendly I will for sure come back when I get to the area again!

Plussat: people are kind pool is good. good place to relax.

Plussat: Lady at reception was very helpful and nice. We said heaters were not working, then we went to city, in meantime Lady at reception call plumber. When we come back heater were working.

Plussat: Chianciano Terme is a very small Tuscan town and brings a difference to a dense trip. The room has a huge balcony and the view is amazing. The pizzeria/supermarket nearby and the bistro in Old Town are amazing and easy to reach. The owner is very nice. Breakfast was very good. There is always instant hot water at the bathroom. Safe parking bays available at the hotel's backyard.

Miinukset: The furniture is 1980s old. The beds were not comfortable at all. No air-conditioning. From the user photos thought the "terme" was part of the facility but it's not their fault.

Plussat: Location was very close to the thermal spa - maybe 7 mins walk.

Miinukset: Tired, dated decor and quite a distance from the town. Breakfast was basic.

Plussat: Family hotel cheap and well located to visit wonderful part of tuscany. Breakfast is good Staff and cleaning are ok

Miinukset: Common area and Rooms would benefit from some renovations, it’s a bit like being in the 80’s. My room didn’t had the air conditioning

Plussat: Staff, price, bed

Miinukset: Building oldness

Plussat: The staff was friendly

Miinukset: The hotel is dated we kept losing power. The electricity blew out constantly and the air conditioning was weak.

Plussat: Swimming pool ..

Miinukset: The room was boiled , the air conditioning don’t work very well , the balcon was very dirty , the breakfast very poor , wife connection don’t work good .. for 4 star you expect better ..

Plussat: Free parking. Hotel reception and design looks nice. Stuff in the reception very kind. Good breakfast.

Miinukset: The bed was very uncomfortable, come on this is a 4 star hotel change those springs beds..its crashing our body. 4 stars hotel should have comfortable beds. Rooms looks old. AC not working at all. We were very tired and we couldn't sleep all night. When we asked for help they said AC in all hotel are not working. So, what is the solution???. We opened the window for cold air and mosquitos started entering the room. Imagine rock bed + No AC

Miinukset: I didn't like that the water at the breakfast buffet is served in plastic cups. In today's environmental thinking and for a 4 star hotel I expect glasses. Zero waste! At the booking time it was not mentioned that the Pool is closed for revision. The 10% voucher for the thermal public bath is a joke as the entry is quiet expensive...

Plussat: Is a wonderful old style hotel Near to Theia and Acquasanta Termal Centers Tasty and varied breakfast buffet

Plussat: The interior was lovely. We had to move room due to the noise, but the hotel changed our room with no issues Breakfast was really good, good choice, with lots of gluten free options.

Miinukset: Pool was under construction, wasn’t in use

Plussat: Early check in and late check out.

Plussat: The bathroom was great. Good breakfast.

Miinukset: rooms And hotel are dated

Plussat: Convenient location and friendly staff

Miinukset: Room was quite dated but fine anyway

Plussat: Everything as expected. We have spent only one night, it was good for the price we have paid. Room was clean, staff was polite, breakfast above expactations, very quiet, parking in front of the main entrance.

Miinukset: Room was small and the hotel overall is old. It's in good condition, but if you seek for something modern, this is not for you. Room was very far from the entrance door.

Plussat: Staff is professional and friendly.

Plussat: The property is very very easy to reach. It has a very large breakfast and the stuff is very firendly. The bed was not so confortable but the view from the balcony was really very nice. They have a open bar 24 hours and they serve also dinner.

Miinukset: Bed are very small and unconfortable

Plussat: Clean, comfortable and lovely staff who couldn’t do enough. We arrived around 1am and only stayed the night on our way to our ultimate destination. Lovely breakfast, a nice wonder up to the old town and a relaxing swim in their pool before heading off.

Miinukset: Maybe a bit old fashioned, but charming none the less.

Plussat: The front desk staff were helpful and the wait staff in the dining room were friendly

Miinukset: The bedroom was very basic and looked like the furnishings had not been updated since the 70s, and the bed was hard and uncomfortable. The Dining room evening meal experience and set up was just weird - like a cross between 'Fawlty Towers' and an 'Are you being Served' 50s canteen. very ordinary food, the only entertaining element was the wait staff! Was also extremely disappointed that I had to pay extra to use the pool, which wasn't anything special!

Plussat: All

Miinukset: Nothing

Plussat: Staff are very polite. The room was so, so clean. The scent of the linen. Great breakfast, excellent price!

Miinukset: Nothing! Everything was perfect!

Plussat: Clean and indoor swimming pool

Miinukset: Everything was great

Plussat: - The location is ok; - The pool was nice.

Miinukset: - The hotel was not so clean & quite old.

Miinukset: The room quality was mediocre and did not contribute to the whole "well-being" theme they had going on. Service was subpar too. Would not recommend at all.

Plussat: Wonderful breakfast. Good indoor pool facilities. Clean.

Miinukset: A lot of rules were explained in the first conversation: during the check-in. E.g. that we can't use the gym early in the morning. We were asked every night if we want to finalize the checkout in order to pay everything. There are unnecessary deposits, like the key deposit. There are only few restaurants nearby.

Plussat: We truly loved our stay at his hotel, especially because of the inspiring hospitality the people showed us. This Hotel is fully managed by an Italian family, their kindness and helpfulness is outstanding. We would reccomend this hotel to everyone!

Miinukset: May be the bathroom was a little bit small, but this was only a problem in our room. We were able to pick different rooms, with bigger bathrooms. We wanted to be next to the terrace and pool, so our problem actually.

Plussat: Delicious breakfast including home made light cakes. We strongly recommend the Spa therapist "Marta" for massages she is amazing and very professional. Warm welcome from the team in general.

Miinukset: Bad breakfast, ugly neigbourhood. Would not recommend staying here at all. The receptionist advised us that we got a very good price (€72), because normally the room is €87. This seems very expensive for this outdated hotel. Oh and if you want to go in the pool you are obliged to wear a haircap for which you have to pay yourself. Book elswehere!

Plussat: The management is amazing. They go above and beyond to meet the guest needs. Very welcoming and caring.They worked around our schedule to book the spa. The spa is clean and well kept. The grotto room with the pools is relaxing and beautiful. The lady on the spa area is really nice. The pool on the roof is small but a nice addition and the view of the Tuscan countryside from up there is a nice touch

Miinukset: More soap and toiletries in the bathroom

Plussat: We came back after a first trip since we were impressed by the place and the people. We will be back.

Plussat: Family run hotel. Staff is very friendly. English is possible. Rooms are renovated and spacious. Continental breakfast is included. Price is very good for what you get. Swimming pool on the roof top has nice views. Extra offerings include Spa facilities (turkish bath, kneipp treatment and cave-like hot tub pool) and massage.

Plussat: Great place and awesome hospitality. The massage is not to pass up, truely floated back to my room after. Highly recommend.

Plussat: Amazing hospitality, always ready to help and make the stay comfortable. Awesome spa..hotel location is close to all facilities. Would love to come back!

Plussat: Family run hotel, very welcoming of solo travel.

Plussat: Free parking lot. 5 kilometers from Montepulciano. Quite good breakfast and nice staff. Good for one day stay

Miinukset: TV was so old and didn’t work and the room smelled ugly

Plussat: Fine, especially for the price.

Plussat: It was clean and staff were willing to help even if they do not speak English. Thanks

Plussat: The communication with the hotel was great. Free parking.

Miinukset: The bed was not stable, and was a bit squeaky. The shower towels were a bit weird, similar to tablecloths.

Plussat: Very clean rooms, cleaners should receive a pay rise. The only pleasant members of staff... Fridge, aircon, good breakfast, spacious room, car park, location

Miinukset: Staff could not speak english; Broken shower; No dinner facility; Canteen staff made you feel uncomfortable each time you requested a hot drink Hidden charges on departure - tourist taxes

Plussat: Comfortable room, very clean, good breakfast, nice staff. Very good price

Miinukset: Everything was ok.

Miinukset: Wifi was very very slow at the room. We came down to reception to connect internet. There was no close restaurant to hotel.

Plussat: free parking, good breakfast

Plussat: I love the simplicity and peacefulness of location where the hotel was located. It was neat and clean and a descent property to stay at. Language was a bit challenge to communicate however the lady was more than helpful to get us needed whatever we required in room.

Plussat: From this Hotel, both the Terme and the small old town are in Walking distance. You can come by car and park it in the space behind the Hotel. There are some nice places to visit, for example Montepulciano.

Miinukset: The Hotel was fine, not great, but fine. Next time I would take breakfast outside the Hotel (there are 7 types of cake, but the coffee was not great).

Plussat: The staff was very friendly and helpful. They willingly help to solve our personal problems. Foods were delicious, good half board with appropriate portions.

Miinukset: nothing

Miinukset: Like in many Hotels - The internet is too slow or doesnt work. It looks like hotels still using historical systems instead of upgrading to new - pitty .

Plussat: The rooftop pool and the amazing view from there are breathtaking.

Miinukset: The breakfast was rather poor and although we opted for a queen sized bed, we got two separated ones, pushed next to each other. The parking spaces are tight, we were criticised by an elderly woman that she could not get in her car due to ours, despite us standing between the lines of our space.

Miinukset: For the firts view the room looks like clean. But if you look to the flor you see mess (hair, dust).

Miinukset: The room was dark and cold, with very old and worn down furniture.

Plussat: Nice standard hotel experience for one night.

Miinukset: Given it was very hot, A/C didn't work in one of the two rooms we booked. Only negative thing was we reached late and all the lights in reception and in stairs were switched off. There was no one apart from one attendant in reception on 1st floor and it was bit scary and confusing at late night in dark until attendant came downstairs.