Hotel Felix Chicago

Applied $12 per night “Urban Fee” that was not disclosed upon check in.

Pictures can be decieving

The entrance is modern... pictures look nice. Google chromcast comes in the room.

No coffee machines in room, have to go downstairs through lobby, through connected restaurant to get small 6oz cup from coffee shop. Pictures show king or two double beds... we got one single queen size bed. Room was tiny - I’d say less than 300 sq ft. Sinks were half size so no where to store toiletries. Def European chic but website said it was 4 Star hotel... lamp had stains on it. Would not recommend.

under new management - new MGR incredibly rude

Great location

I have been staying here for years - front desk staff is all new . The girls that used to be there are no longer and somehow now its all men. They are cold and dont understand how to treat guests. The new Manager is absolutely awful and hopefully you dont have to deal with him as he treated me , a repeat guest for many years like dirt.

Personal belonging Stolen

I would have given this stay 4/5 stars had not my Fitbit been stolen. It was not misplaced nor left somewhere, it was stolen which isn't obviously unacceptable. Everything was top notch including the view, but if I don't feel safe leaving my things behind, what's the point?