Omni Chicago Hotel

the bottom step in the hot tub is dangerous.

Excellent friendly staff throughout the hotel. They bend over backwards to make your visit a success. The hotel was clean, the restaurant had floor to ceiling views of the city. The room was quiet as a church - no noise from surrounding rooms

Room was advertised as corner suite with lake and city views. In actuality we had a small 2 inch sliver of a view of the lake over and between the buildings. The city view was mostly looking into the side of another building. Bed was comfortable but sheets were a little scratchy. That being said I would stay there again without question

The facility was clean and convenient to everything! The price was outstanding! The staff was 10”% awesome!!!

Mattress and bed linens were the most comfortable I’ve ever experienced in a hotel. Bellmen and front desk were consistently happy to help me. Price was very reasonable.

Ordered a pizza through room service; crust was great but toppings and sauce were not top grade. Also, bottled water was available at the front desk, but would have been better to be stocked in room.