The Peninsula Chicago

Everything was above an beyond

The room was beautiful and very clean. The housekeeping staff did a phenomenal job of servicing the room during the day and at turndown. I have to give a special mention to Bradley at the front desk. He was very polite and helpful in getting my questions answered. He had congratulatory cookies sent to the room for my daughter who had graduated high school. I highly recommend staying at this hotel!

I have nothing bad to say about my stay.

Everything was amazing. Highly recommend. From the rooms to the facilities to the location just magnificent.

Overall it is great experience whatever the accommodations, restaurant, afternoon tea which are beyond my expectations

Since I rented car and authentized hotel parking, one day the employee picked up wrong car for me, back and forth, the correction made me wait nearly one hour which is shock!

The staff was supremely helpful and courteous. We were upgraded upon arrival, and the room was beyond our expectations. Plenty of room for 3 adult women, great dressing room, separate tub and shower, 2 sinks, lots of counter space. We loved it!

The service in the lobby dining area (where we had breakfast) was somewhat inattentive.