Trump International Hotel & Tower Chicago

The Trump International exceeded our expectations. The room was impeccable and the staff was amazingly kind and professional.

Probably nicest room we've ever stayed in. We upgraded to the 1 bedroom suite for an extra $---/night. worth it. WOW

The staff was friendly, professional and helpful from start to finish. The food at Sixteen restaurant was very good. The presentation as well as selection and taste was on point and our drinks were Perfectly made!! The dinner service should have been faster at the restaurant. However, would definitely go back for the food and drinks! There were multiple times that we just sat there with nothing in front of us. The custard vanilla bean ice cream that I ordered in the room was the best I have ever had! Don't take that off your menu-ever. Would recommend to everyone! The Spa was nice. The massage room was above average, including my own personal bathroom which was appreciated. I was happy with the tea and honey as well as the snack selection in the spa relaxation room. The lightning was also perfect and the extra little rooms as well as the interesting sofa in the middle made a nice atmosphere for the spa guests. The steam rooms were set up really nicely and the smell and steam consistency was spot on. The robes, slippers, changing room and locker rooms were nice and very comparable to every hotel spa in this price range.

I was expecting a grander entry of the hotel and a beverage when I checked-in, however, at least they had a hand towel. Had a drink at the hotel bar on the second floor and it wasn't made as well as at the Sixteen restaurant. The Sixteen restaurant made perfect drinks!! The breakfast/brunch at the Sixteen Restaurant could have been better. The house-made Blueberry jam was absolutely delicious could have almost eaten it plain! What a treat! However, my actual breakfast had me leaving and actually getting a second breakfast at another location. My daughters sandwich was good. The presentation was perfect and she really enjoyed it. The staff and service was great! There are really cute privacy lounge chairs in the Spa that over-look the city. Really a perfect place to relax before or after any spa treatment. However, my daughter and I were really disappointed that they were all full and even after waiting quite some time, we weren't able to sit in them. The spa has a open area with a couch right before that relaxation room. If they knocked out the wall between these areas and extended the relaxation room or has a second "Twin" relaxation room with the same chairs looking at the same view, this would solve the problem as everyone that came out seemed to look at them and want to sit in them just like us. The bathrooms needed to be cleaned in the woman's spa locker room, that was gross and disappointing. Everything else was great!

We were there over night for a concert and everything was perfect. We will defiantly stay there again!