Divi Southwinds Beach Resort

The location of the hotel and the area we stayed in was lovely. The gardens of the hotel were nicely kept

There were a number of problems. Main disappointment was that the main pool bar was closed for renovation. In fairness drinks were available some of time (not always though) in the activities shop by pool. However our enjoyment of the pool diminished by noise from sanding machines, drilling and hammering. We were never informed of this prior to our arrival. All we got from management at hotel was a short "sorry" - no offer of compensation. Also going on at same time was painting of communal areas which included our corridor so on a few occasions when leaving our room we were greeted with strong smell of paint. Housekeeping was very hit and miss. On a couple of occasions our room wasn't made up and we had to complain. Also floor tiling in corridors was not kept cleaned. On one occasion returned from day out to find housekeeper had left our room door open. Water pressure in the shower was only just about adequate. Hot water in bathroom sink even when on full just about reached luke warm. Internet connection very poor in our room. A minor annoyance only was lack of any guide for TV channels either on the remotes or by way of a separate list. When we asked at reception for one told they could not supply one.