Halvat lennot Bridgetowniin

Plussat: "The crew was very attentive and willing to assist with everything."

Plussat: "We got to London on time."
Miinukset: "Asked me to check luggage when there was plenty of room on board... Brand new, two week old, luggage is now broken."

Plussat: "Our crew on the trip from DC to London was excellent- friendly and efficient. We really enjoyed the whole experience."
Miinukset: "The short trip from London to Vienna felt overcrowded with people lugging heavy suitcases on board. Also the fact that you have to purchase even water was a surprise because we were not aware of such a severe policy by BA. Plus our American credit cards were not accepted by the on board cc machine so we spent 2 hour flight without any refreshments"

Plussat: "Crew and pilot great."
Miinukset: "Toilet was dirty."

Miinukset: "Food was awful."

Plussat: "Yes.. crew was awesome.. Wish they did not charge us for drinks the second time around"
Miinukset: "Free drinks throughout the entire flight"

Plussat: "Crew and ground staff were amazing."
Miinukset: "Seats. Always the seats, they need to be more comfortable and accommodating for long journeys. This is true for every airline."

Plussat: "Nice friendly crew, happened to mention it was our anniversary and they kindly presented us with a glass of champagne from the posh end!"

Plussat: "Excellent fly, comfortable seat, on time"
Miinukset: "Very spice food"

Miinukset: "British Airways neither a budget airline nor a lux airline. Doesn’t know what it is."

Plussat: "I travel 70 times a year and I try to avoid BA the f I can. This flight 2 hrs late and they ran out of food as hey got to me I’m tge back. The toilets ran out of water 3/4 of the way through the flight so people couldn’t use the toilets. Not good. Zz"
Miinukset: "Gg"

Miinukset: "Seating is a big problem. I am only 192 cm tall and cannot really fit my legs into the space. Have them out in the corridor"

Miinukset: "Unnecessary delay"

Miinukset: "Nothing different from budget airlines nowadays apart from high price of flight, which is what it is all about really. Felt like a Ryanair flight for 4 or 5 times the price. Could have been SOMETHING complimentary to justify price."

Miinukset: "Need some more and better inflight movies"

Plussat: "A quiet flight. Low season and with a BA flight to the same destination10 minutes before our one departed, this resulted in a near empty plane. Perfect."
Miinukset: "I have to say, the coffee on offer is disgusting. I would certainly look in to changing that."

Plussat: "Punctuality!"

Plussat: "Very comfy leather seats like business class"
Miinukset: "No free food, snacks"

Plussat: "Very comfy business class. Had a very good sleep."
Miinukset: "When queuing for boarding, some other classes queued on the the same line which made the queue very long. However there was no staff checking."

Plussat: "One amazing member of staff - she was the only redeeming person of all the cabin crew. The snacks were good (mini cheddars, mini twix bars and mcvities digestives)."
Miinukset: "EVERYTHING, but top 3 are: comfort (seats are TINY), legroom (there isn’t any), entertainment (very limited). Lastly, I think I’ll have to gauge out my eyes and ears if I have to endure their safety video one more time..."

Plussat: "N/A"
Miinukset: "Crew were all over the place (at Club Europe Cabin) and very unorganised. We went to galley few times to ask them to bring us drinks even thou they have taken our orders. They need more training to be at Club Europe Cabin. The seats should be more comfortable and should give people more leg rooms."

Plussat: "The crew were pleasant and helpful"
Miinukset: "The entertainment system is way behind many other carriers - poor variety of choice, and small poor quality screens"

Miinukset: "When we boarded the plane it was a bot chaotic, quite a few people were sitting in the wrong seats (including someone sitting in mine). There was also a delay in departing because of weather (which isnt the airlines fault) but maybe a complimentary bottle of water would have been nice."

Plussat: "The safety video."
Miinukset: "Cleanless, dont charge people to change seats when the flight is not super busy...."

Plussat: "The plan was new and smelled nice and the staff was very entertaining and nice."
Miinukset: "The flight didn’t have wifi"

Plussat: "Quick flight"
Miinukset: "Inflight meals and entertainment seat pitch"

Plussat: "Was a new aircraft, very clean. M&S food is good (though extra of course)"
Miinukset: "The new seats are now no different to a no-fills airline, seriously BA, no seat recline option?! 3 times price of Easyjet yet no difference in comfort. No Map display of progress. Shall we call you Beasy jet now then?"

Plussat: "Everything"
Miinukset: "No complaints"

Plussat: "Due to weather, the flight took off an hour and a half late, but we landed at Heathrow only an hour behind. Cudos to the pilots for making up much needed time for many passengers."
Miinukset: "While waiting to board, they could have explained the reason for the delay much better. We stood in line for over 15 minutes beyond the initial time for boarding without reason."

Plussat: "Crew is kind, polite and patient. Food portions are adequate. Entertainment is on par on upgraded 747s to other aircraft in the fleet now."
Miinukset: "Be careful of the Chicken Curry main. Wasn’t expecting it to be extremely spicy. Seat pitch is tight but generally comfortable due to the unique headrests of these new seats. USB power was provided. Arrival into JFK was terrible. BA’s T7 is so crowded and dated I could literally touch the ceilings above my head while waiting 2 hours for immigration crammed into desolate conditions."

Plussat: "On time and comfortable flight."
Miinukset: "No free snacks."

Miinukset: "Too hot, meant to arrive 5 mins early but ended up 15 mins late as we sat on the runway for about half an hour without air conditioning."

Miinukset: "they have increased the layover time"

Miinukset: "Just believe overall they could do better"

Plussat: "On time, very pleasant and helpful staff"

Miinukset: "Late departure caused down stream issues."

Plussat: "New bedding is comfortable!"
Miinukset: "1. No toiletries were available for business class even on this flight. 2. There was no food choice especially if you prefer vegetarian. 3. Even if One presses a button to request for some water, no one comes to the seat; this habit of BA continues for the good part of the last decade. Reminded me why I stopped flying BA! 4. No wifi even in Business class! Someone in senior management of BA needs to fly SQ, Cathay, Qatar, Emirates and learn what can be improved. Most of these airlines have better service in economy than business on BA!"

Plussat: "We got there"
Miinukset: "No food service without payment .Not even a drink"

Plussat: "Entertainment was adequate."
Miinukset: "The plane was freezing for 11 hours. Flight attendant said it would be adjusted but it never was. We were against a wall and seats did not recline. Very little room."

Plussat: "The cabin crew were very nice, pilot announcements clearly audible"
Miinukset: "Check-in/bag drop area at Berlin TXL is poorly organized. Need an attendant to help with line management. No free snack on board — not even a peanut or a pretzel! Purchase only."

Plussat: "Short flight"
Miinukset: "All baggage lost. Wasn't put on the plane because they didn't have enough containers. Ground crew at London was courteous. Luggage had to be sent on to the US the next day. No free bags on this flight so all of the luggage lost had been paid for piece by piece. No free drink service; even a soda had to be paid for. No food, of course. Originating 10hr flight from Los Angeles to London was also uncomfortable, with small, packed coach seats, no air nozzles and poor headset connectors. I was very happy to get back on American Airlines for my return to Los Angeles. Wouldn't use BA again."

Plussat: "Muslim meal caters are not good at all. Need to have better meals"
Miinukset: "The food was not up to the standard. Also felt discrimination in the crew staff"

Plussat: "Great crew. Smooth flight. Excellent timing."
Miinukset: "It’s been a while since I’ve seen a load out that old on BA. Almost 1st gen personal IFE. The plan as a whole was fikthy"

Plussat: "Not a lot"
Miinukset: "Tiny space, uncomfortable seats, poor food"

Plussat: "It was a pleasant and smooth ride. The crew was friendly and responsible"
Miinukset: "There was only food and drink for purchase, no complimentary water etc. It was short trip and no problem for me"

Miinukset: "Seats are not comfortable. The crew are OK. No fruit juice or cool drinks."

Plussat: "The staff were wonderful within my two boys aged 6 and 7. There was really good room and the entertainment of Paddington 2 and then comedy shows was a great balance. Really enjoyed it."
Miinukset: "Only down side was the food, had to pay, quite expensive and didn’t really get ‘a meal’ as such."

Plussat: "Security check was quick and easy."
Miinukset: "The flight left 35 minutes late but arrived on time"

Plussat: "Only one layover in London"
Miinukset: "Emirates, Etihad flights I thought were a bit newer and better in terms of comfort and entertainment with more charging ports etc"

Plussat: "Crew were great..."
Miinukset: "Food was very poor. Entertainment was awful"

Plussat: "There was enough leg room and boarding was done reasonably quickly."
Miinukset: "The flight was delayed by 15 minutes without explanation."

Miinukset: "Late"

Plussat: "It's a direct flight."
Miinukset: "Everything - the plane was last updated in 1989 (you can still see where the cathode ray screens were bolted to the central overhead bins), the entertainment is laughable, several didn't work - passengers were given choice of putting up with that or getting off flight. A flight to endure, not enjoy"

Miinukset: "Travel agency did not notify me that I needed to get a Yellow Fever immunization"

Plussat: "The set was super comfortable"
Miinukset: "Everything was excellent"

Plussat: "Polite, helpful crew"
Miinukset: "Nothing, would recommend"

Plussat: "This was years ago, and yet I still remember how comfortable I was. The waiting facilities were nice and the airplane service very client friendly. Air Canada was definitely the best flying experience I have ever had."

Plussat: "Customer service from SFO to YVR. The BNE to YVR customer service wasn’t good when I came, particularly from the Brisbane airport staff, but going back, it was great."
Miinukset: "Better food, otherwise good"

Miinukset: "Toilets were dirty and not enough toilet papers"

Plussat: "Crew as always with air Canada were very accommodating. Always smiling!"

Plussat: "Friendly staff"
Miinukset: "2 hour delay due to mechanical issue sitting on the tarmac."

Plussat: "Crew were exceptionally good, friendly and helpful. Great entertainment system."
Miinukset: "The food is terrible, overcooked watery beefless beef dishes. Better ti brng your own food."

Plussat: "good food and support for wheelchair but have to wait longer then expected"
Miinukset: "my beg missing and take 3 hr at airport just to find out that i am not getting my beg and its 4 days now no reply or update from anyone....."

Plussat: "Staff were friendly and helpful."
Miinukset: "Movie selection was limited although I found one in the lot that I thoroughly enjoyed. As always with Air Canada, you only get the most basic snacks and everything else is extra."

Plussat: "New plane in the excellent condition. Leg room in economy not bad. Crew friendly and efficient. Boarding worked well."
Miinukset: "The main meal was pretty dreadful. Grilled chicken with what I think was mashed potato, but it was difficult to be sure. Watery and tasteless. Accompanied bizarrely by a tomato sauce (which did taste of something). Hard to identify the ethnicity."

Plussat: "Crew was polite within their constraints for food, drinks and entertainment system."
Miinukset: "- Long delay (3+ hrs) due to technical problems - Food was mediocre at best - Entertainment system was not working for a 10-hour flight - No personal screens, you had to use your phone or tablet, downloading the app did not work and the charging outlet for my phone was not working."

Plussat: "Really nice comfortable seats, amazing windows larger then usually with new technology. Food was ok. It was nice that crew constantly was offering drinks"

Plussat: "Service was impeccable. In flight entertainment was good"
Miinukset: "Food was nothing special"

Plussat: "On time and pleasant staff"

Miinukset: "Was put on a Turkish airlines flight - landed in India 12 hours AFTER scheduled landing. My luggage did not reach India. After numerous calls got only 1 out of 2 of my bags ; 2nd bag still missing 1 week after landing in India WOW"

Plussat: "While I've ranked the crew as poor, that isn't a reflection of the entire crew. The flight crew and check-in team were fine, the boarding I have as mediocre due to delay, but I don't put that on the staff."
Miinukset: "My issues are two part: 1 - I wasn't informed that I was required to retrieve my luggage from the carousel on this flight from George Town to Toronto. I thought perhaps I missed something, however, the three other couples that were in the same predicament I was weren't aware either. This caused a massive headache, the instructions were superbly poor on how to retrieve the luggage, and the process was completely a waste of time. We had to talk with three different people, the person that took us back to the carousel showed no urgency despite us all explaining that we were on a short layover, and might miss our next flight, and even though we had our passes to get through customs, we were made to wait in line to have our baggage inspected. A completely broken process that could've been avoided with a friendly reminder at check-in. 2 - Once I was able to retrieve my luggage I picked it up off the carousel only to find the handle on one piece of luggage had been ripped off, and the plastic lining on the other bag was destroyed. Admittedly I find this to be no surprise after seeing how mine and everyone else's luggage was handled so poorly upon being loaded into the cargo. I saw my luggage being tossed 3-5 feet into the cargo area - literally picked up, and with complete disregard flung like it was a trash bag being thrown into the dumpster. Since I didn't have time to discuss this with any staff due to my prior issue and being unable to find a representative once I landed back in Vancouver, I called the next day to discuss this over the phone, but the representative explained that I was only able to make a complaint in-person at the time of baggage retrieval. The person was absolutely useless and unwilling to help. This was by far the worst treatment I've had at any time in my life while flying any airline. The trip to George Town was with American Airlines, and even though it was longer, and a tad bit more expensive, the service I had with them was stellar by comparison to my experience with AirCanada. Going forward I will only be using AC when there are absolutely no other options."

Plussat: "The flight was on time check in was simple and quick Staff on board friendly and professional Inflight movies fab Plenty of room on seats clean plane"
Miinukset: "Nothing all great"

Miinukset: "The airline crew keep on pushing back the departure due to bad weather. No discipline while boarding passengers. Delay after landing to open the door. No clear instructions about the delays"

Plussat: "I am 6ft 1 / 185cm and the leg room was OK for an economy flight. Food was OK for airplane food. Staff were very friendly. Overall very happy."

Plussat: "Great food and good space for economy"

Miinukset: "Air canada regularly delayed. It’s their trademark"

Plussat: "staff was great checkin at the airport was a breeze and love the 2 checked free luggage for international flights. food was mediocre but what do you expect, I'm just glad we got 2 meals and 2 snacks. great touch."
Miinukset: "only issue was the fact the online checkin was unavailable to us for some reason which basically left my girlfriend and I sitting in separate rows in between 2 people for 17 hours. entertainment was also pretty lacking with only a few movies available."

Plussat: "Great cabin crew."
Miinukset: "Huge delay without explanation."

Plussat: "Crew were good"
Miinukset: "Seats were too tight. Entertainment was mediocre"

Miinukset: "I wasn’t able to check in online and therefore wasn’t able to update with my dietary requirements which meant I couldn’t really eat anything that was given. I was told at the airport that it needs to be submitted 24 hrs before the flight and there was nothing they could do. Really unfair and not on."

Miinukset: "Lost luggage!"

Plussat: "Nothing."
Miinukset: "Plane was cramp, no inflight refreshments offered other than beverage. No entertainment available on flight."

Plussat: "Will use again"
Miinukset: "Airline food has always been poor no matter which airline you travel. Be more liberal with the drinks trolley."

Plussat: "It was a non stop. We left on time, arrived on time. The cheese snack purchase was good. The crew was polite."
Miinukset: "There was no entertainment, but it was not a long flight."

Plussat: "Ease of service and efficiency."

Miinukset: "Very cramped like sardine tin. Not enough flight info boards in airport and they were hard to read m"

Plussat: "Japan airport departing on time."
Miinukset: "No backseat entertainment Entertainment streamed through Wifi which got cut off constantly. Seat is hard"

Plussat: "Food OK."
Miinukset: "Gift bags do not include neck support"

Plussat: "Good leg room. Staff friendly and helpful. Really great flight."

Miinukset: "Horrible customer service from check in through to the flight attendants. Needed to download app on my phone for an international flight in order to watch movies. Was very unimpressed with the experience."

Plussat: "It was OK but it had to be better than the flight to Canada which was delayed 24 hours (just for bad measure). It's a cheap flight and AC warn that the "in seat" screen is no longer provided so criticism on this basis is a bit silly. I noted that the free iPads in Premium Economy provided more films but they were so dated!!! Food in PE was much better as was the general service. It cost quite a bit in the "Auction" but it was worth it I think."
Miinukset: "This relates to the outward trip when we only found out at the check-in that the plane was postponed to the following day. OK, we were put up in a hotel for the night but 24 hours there was not the best day of my life. I wasn't too impressed with the hotel."

Plussat: "كل شي"

Plussat: "Friendly crew and clean aircraft. Typical airplane food and free-for-all boarding process."
Miinukset: "No TV on plane for a 9 hour flight. No one wants to watch entire movies on their phone. Not comfortable. Seats are cramped and could feel the knees of the passenger behind me pressing into my back for 9 hours."

Plussat: "Finally getting off the plane."

Plussat: "Une catastrophe à tous les niveaux"

Plussat: "The staff"
Miinukset: "No TV monitors and food was bad"

Miinukset: "My seat assignment was changed without my knowledge. There was a charge for my one suitcase. Most other airlines do not charge for a suitcase unless it is more then one."

Plussat: "Flignt from Honolulu to Vancouver delayed. Return flight also delayed."

Plussat: "Flight boarded quickly, on-time and quiet flight."