SpringHill Suites by Marriott Cincinnati North/Forest Park

The room was comfortable and spacious.

There was no one working the front upon my arrival at 3:30 p.m. and I had to wait 10 minutes to be checked in. The television kept going out because of list signal. The tub didn't drain well and the breakfast was horrible. Last but not least a fee was placed on my card for "incidentals" without my knowledge.

The bed was really nice bathroom

Bathroom fixtures were in poor repair. Furniture was very uncomfortable.

The location is awesome. Rooms were recently upgraded;

however; it's painfully obvious someone forgot to upgrade/renovate the plumbing & elevators! I prepaid for Saturday's stay and called management to inform I'd be coming in a day early with a late arrival so they can charge me and the employee on staff when I arrived had me down as a Guaranteed no show & no record of the conversation I had with Glenn (manager on duty when I called). It was a mess! I was tired and when all was said and done and I FINALLY got a chance to check in and sleep (LONG DRIVE) I was awakened by housekeeping when I had a DO NOT DISTURB sign on the front door.