Cincinnati hotellia

Plussat: The room was very clean and modern. The staff was exceptionally courteous.

Miinukset: Na

Miinukset: No parking garage for the hotel,but close garage.

Plussat: Location, staff were amazing. The rooms were comfortable and well appointed.

Miinukset: Slight carpet odor in the hallways

Plussat: The bed was soooo comfortable.

Miinukset: They did not have a parking lot, valet only and it was full when I got there.

Plussat: Location

Miinukset: I purchased the room specifically with king size bed. My husband is a particularly tall man and having a king size bed was a must. Unfortunately we had to sleep in separate beds because the only thing available was two full/queen room.

Miinukset: They made misstake, charged twice w/ my credit card. Poor customer service.

Plussat: VERY CLEAN, STAFF VERY FRIENDLY LOVED THE LOCATION!!!

Plussat: Location

Miinukset: Did not know about daily $40 valet parking charge. No free parking

Plussat: Great service and a late checkout was no problem!

Plussat: The decor of the hotel is very nice and the beds were very comfortable.

Miinukset: I felt the room was not as clean as it could have been. In addition, the service at the restaurant was terrible, along with the quality of the food.

Plussat: The bed was really comfortable and the staff was nice.

Miinukset: The water pressure in the shower was awful and the temperature was lukewarm at best

Plussat: Location

Miinukset: Not as posh as some Westins

Plussat: The cafe for breakfast was good. The Room was very nice and the View of the City was excellent, I saw skating all night

Miinukset: 1. There was no Concierge . I expect that in such a nice hotel. 2. There was a nice full container of Fruit Water, but no cups to get yourself a drink. The desk had none either. They could not call anyone to get some. Very strange setup. 3. The area where you park or get a ride, there is no bench or chairs in the area. If you are waiting, the nearest seat is up the escalator/elevator near the check in desk. You cannot see the cars from there but if it is an Uber or Lift, you need to look at your phone to know of their arrival, then walk back down to the area, need 3 min to do that.

Plussat: Front desk staff were friendly and helpful. Onsite self parking was convenient and fairly priced. Great location downtown for Reds games etc.

Miinukset: Internet access confusing

Plussat: For us it has easy access to the ball park and other places in Cincinnati downtown area. Great breakfast choices...It was fun.

Miinukset: no

Plussat: It was amazinf

Miinukset: No

Plussat: Location. Being on the square for the tree lighting and ice skating.

Miinukset: Dirty floor, found popcorn under the table and chair. We did not have popcorn. Found hair under the toilet seat and at the bottom of the tub.

Plussat: The price for how nice it was

Miinukset: Parking

Plussat: Hotel staff from room attendants to front desk paid a lot of attention. Thanks, again....great stay.

Miinukset: Nope.

Plussat: The location, food, and customer service

Miinukset: Nothing

Plussat: Walking distance to msny interesting places.

Plussat: Great location

Miinukset: No

Plussat: It’s closeness to shopping, eating and the stadium.

Miinukset: Where to park was not made clear before arrival.

Plussat: Atmosphere and location

Plussat: The young lady that checked me in was very helpful.

Miinukset: When my daughter and her family came in a little later and the lady who checked her in was rude and not friendly to them at all. I felt you company should had given us a heads up on how expensive the parking was.

Plussat: location and accessibility

Miinukset: Had children with me. nowhere on their site (Until I complained about it) did they say their pool was closed for renovations.

Plussat: The staff was really welcoming and helpful

Miinukset: The air conditioner was incredibly loud and I promise I am not being sensitive when I say so.

Plussat: Location

Miinukset: Where do I begin...there is not enough characters to explain ALL that we were dissatisfied with. Very disappointed with entire experience and stay. Not what I have encountered with past Hilton stays.

Plussat: Nice comfy bed

Miinukset: Shower took multiple minutes to get warm. Room seemed smaller than expected. Most likely the old building but room didn’t seem fully clean.

Plussat: Very nice decor. Staff was friendly and helpful for the most part.

Miinukset: The inside base of the tub was VERY difficult to stand and turn in. I consider it a fall hazard. The shower head was loose as well. Breakfast was included in our room but at breakfast Saturday, no one informed us that it was for the buffet.

Plussat: The lobby was beautiful however the room was very basic and cramped

Plussat: The location, hotel lobby and restaurant.

Miinukset: The bathroom was small. It was a bathroom in the 1930s. For a lady in 2019, there was no counter space for my stuff. It seemed it was perfect for a business man. The room was also small.

Plussat: Old art deco style hotel with a lot of character. Beautiful lobby with nice touches

Miinukset: room was small and a bit run down feeling. I could live with the small room if the feel was more updated and cheery. Also seemed a bit dank and musty

Plussat: Easy to get too, very nice very helpful and will be back

Miinukset: Nope

Plussat: The location and its history! the best bellman ever!

Miinukset: No

Plussat: Clean up to date and quiet. Everything you would expect.

Plussat: Location, could get to everything we wanted to see or go, just by walking

Miinukset: Ice and vending machines not being on every floor. Also you pretty much had to use valet parking. You just couldn't do it on your own

Plussat: This is the best hotel I could have gotten from the 3 choices it gave me. Super great staff and the hotel was top notch. Will definitely stay here again. Impeccable quality and attention to detail.

Miinukset: Nothing.

Plussat: The high end feel

Plussat: location

Miinukset: no room service

Plussat: The location and decor.

Miinukset: Door to bathroom was broken, shower did not have anywhere to put soap, shampoo, etc.

Plussat: It was very clean and nice.

Miinukset: The only complaint that I would have is that I wish we could have had 2 queen beds instead of 1 king bed, I asked and they would not let us switch unless we paid an up charge. Everything worked out fine. It was a good experience.

Plussat: Beautiful staff decor..loved the location

Miinukset: Walls to thin

Miinukset: I was charged $8 for water that was never even left in my room. I told the housekeeper and she said she would take care of it. I was charged anyhow

Plussat: Location and nice

Miinukset: Traffic noise

Plussat: Beautiful room. Very clean. Close to everything to walk to.

Plussat: Didn’t eat the breakfast they were unsure about it very new workers not very knowledgeable about the property. They couldn’t figure out what room had a whirlpool in it took several calls and a lucky guess

Miinukset: More knowledgeable front desk workers