Clarksville hotellia

Plussat: Clean, comfortable bed and pillows.

Plussat: Friendly staff and cleanliness .

Plussat: It was really nice quiet and it was clean. It was also close to restaurants.

Miinukset: No

Plussat: The staff was efficient and kind.

Miinukset: No

Plussat: Very comfortable stay in a great location

Miinukset: I wish the pool were bigger

Plussat: Location was great - close to restaurants and the highway to my son's house. The food was delicious. I had to bring my own special food, and the ladies who worked the breakfast area kindly heated my food and brought it to me. Beds were great!

Miinukset: I can't think of a thing!

Plussat: Great staff. Very attentive and professional.

Plussat: The room was very quiet and very clean. A great nights sleep!

Plussat: The hotel staff were very nice, polite, and helpful. The room was very clean and upscale. Soft pillows and a comfortable bed. They also offer breakfast in the morning. Unfortunately we didn't make it for breakfast, if you know what I mean.

Miinukset: Cost of our 8 lb dog Bri g $50 non refundable

Plussat: The breakfast offered a wide variety to select from and was very good. The location was perfect.

Plussat: Everything about this hotel was amazing!

Miinukset: There was nothing I did not like.

Plussat: My stay was very nice. The hotel meet my expectations.

Plussat: Very clean. Everyone was very nice. Breakfast was good.

Miinukset: Toilet in bathroom was pretty low to the ground and moved slightly when used. Sound definitely could be an issue if they have noisy guests.

Miinukset: Bathroom sink faucet was very loose. Shower handle was a little loose.

Plussat: Rooms were spacious, clean and the beds were very comfortable.

Miinukset: The breakfast that was included didn't have a lot of healthy choices - way too many carbs and not enough fruit (the bananas were green)

Plussat: Location and Staff

Miinukset: N/A

Plussat: Pool

Miinukset: Breakfast was very poor for this star level of hotel. We were very dissatisfied.

Plussat: Close to everything g we had planned.

Miinukset: Even though we turn the thermostat down it was still to hot in the room.

Plussat: Hotel was clean and breakfast was very good

Plussat: Nice lobby, clean room

Miinukset: Thin walls, could hear lots of other occupants including the snoring neighbor. Also the blankets on the beds were pretty skimpy. Awfully thin for winter bed covering. Luckily the heat worked well so it wasnt an issue

Plussat: Very friendly staff, excellent attentiveness, clean room.

Miinukset: We had a slight problem with a fussy baby in an adjoining room. No fault of the hotel staff, however.

Plussat: The breakfast was very good for continental. Having a larger fridge in the room is amazing and availability of dishes and silverware helped us cut down on food costs.

Miinukset: Our room was a little dirty. The doors jams were primed and un painted. The carpet was extremely dirty so we wouldn’t take our shoes off. I’m just not sure how well it was cleaned. Great concept hotel but we had a bad room.

Plussat: The location was great and convenient to shopping and food

Miinukset: For this to be a Hilton, and the price people pay there should be better cleaning. Lots of dirt and hair between the fridge room door, hair in front of shower, and on the kitchen counter. There is also rust around the door bathroom door frame RM217

Plussat: New and clean

Miinukset: Price is too high

Plussat: No

Miinukset: Bed or staff

Plussat: This might have been the best Hilton location I have ever been to. I loved the air purifier and I'm looking into purchasing one for my home. Incredibly clean, very nice staff

Plussat: The staff was very friendly.

Miinukset: Location was a little hard to find

Plussat: Good room. Good bed and good facilities except the door into the room.

Miinukset: Staff failed to give me key to lock door. The door didn’t have scan lock. Our valuables were not secure. Breakfast was very poor. Only hot food was oatmeal. One bathroom towel was stained or dirty. Overall a bad experience and poor value!!!

Plussat: The staff was friendly and helpful. The rooms were spacious and comfortable. I slept like a baby.

Miinukset: The breakfast wasn’t good. You have microwave ready breakfast. Not good!

Plussat: Very nice, clean room! Would stay again.

Plussat: Beautiful, clean and spacious rooms. Friendly staff. Nice outdoor sitting area.

Plussat: Price

Miinukset: It was dirty. Shower could have used a good cleaning and the floor needed to be vacuumed.

Plussat: Breakfast could ave been better, MORE

Plussat: I did not eat anything

Miinukset: The person in the next room snoring so loudly.

Plussat: Everyone was nice, breakfast was good.

Miinukset: the only problem was the highway.

Plussat: This was the third time staying at this location. The location was great. The room, lobby, breakfast area and the grounds were in A1 condition. "Hats Off" to the breakfast staff for a wide variety of excellent items and a friendly welcome attitude.

Miinukset: It is close to a local four lane highway that provided some early morning traffic noise. While there some fool liked to hear his horn sound many times while locking the vehicle, plus late at night and early (4:00 a.m.) morning.

Plussat: Breakfast

Miinukset: Only the distance

Plussat: Cost was great for the value. Room was clean. Service was courteous, helpful. Location close to interstate & town

Plussat: Super clean and nice remodel. Great price! Thanks for having us!

Plussat: After having a really bad hotel experience, this one was absolutely amazing. For only $10 more than the disaster! I will never again try to go “cheap!” Very reasonably priced, but modern, clean, super-friendly/helpful staff, great Internet & A

Miinukset: Nothing I can think of.

Plussat: Very clean close to restaurant, walking distance actually.

Plussat: Location. The free breakfast was pretty good as well.

Plussat: I expected the hotel to be nothing fancy, but the updates made it a better experience. Its nice to lay your head down and feel comfortable about the cleanliness of where your staying and be able to just relax!

Miinukset: n/a

Plussat: The complimentary breakfast was nice. The staff was nice.

Miinukset: The beds were extremely to high off the floor. With short guests or those with disability it's difficult to get in bed.

Plussat: Well designed and decorated. Check in was fast and pleasant. Breakfast attendant was cheerful and friendly.

Miinukset: Our room had a strong odor. Like a mixture of BO and something attempting to cover it up.

Plussat: It was exactly as described, the bed was very clean(I do check) and the bathroom was also. The breakfast was done well with variery of items to choose from. I would definitely recommend this La Quinta in clarksville Tenn

Miinukset: Only complaint would have been the sofa bed. It wasnt very comfortable but not many are.

Plussat: Pet friendly place

Miinukset: Nice people work at this hotel.

Plussat: Very nice building. Very friendly staff. Love that they are pet friendly. Definitely will stay at a la quinta again

Miinukset: Minor but the bathroom door didnt latch in our room.. also no fault to the hotel but we were disappointed in the hot tub, I think a bunch of kids had just been playing in it and it was barely luke warm. Just sucks because that was 95% of the reason we got a hotel room instead of staying with friends

Miinukset: The beds were very high, to high. I needed a chair to reach the bed. Ridiculous the bed being that high! i am only 5' and I could not get into the bed without the help of a chair.

Plussat: It was clean, the receptionist was awesome & breakfast was good

Miinukset: No

Plussat: Clean, comfortable room with great Wifi

Plussat: Hotel was nice and staff very friendly. They were doing so upgrades to paint and other thangs a believe during stay. Good hotel and wonton be disappointed during stay.

Plussat: The hotel and bedroom was extremely clean and neat. The staff was a pleasure to deal with. It is located near some good restaurants and we also visited a Distillery that is near the hotel. We really like staying here and will stay here again in the future.

Miinukset: The road noise seemed to be louder than usual but not qorld shattering.

Plussat: Clerks, breakfast hostess, housekeepers very pleasant, friendly. Special thanks to the Roll Tide clerk for the suite upgrade for our son and new daughter-in-law. Safe, convenient location. Clean, quiet room. Comfy bed. Great breakfast + pool.

Miinukset: Construction on roof a little noisy during the day, but maintenance has to be done to keep your hotel great.

Plussat: Everything about our stay was AWFUL!

Miinukset: The staff is extremely RUDE and DISRESPECTFUL! The biggest problem we had was with the night manager. She wouldn’t allow us to switch floors without paying a cleaning fee. Even though the reason we wanted to switch was because they were renovating and painting rooms on our floor and it REEKED of spray paint! Then the painters were in the pool area after they finished painting drinking alcohol in the hot tub and WE got asked to leave because we didn’t realize we couldn’t have food in the pool area and we had ordered a pizza. WHAT ABOUT THE TWO MEN DRINKING ALCOHOL IN THE HOT TUB NEXT TO OUR 6 year old?! TERRIBLE EXPERIENCE!!

Plussat: Clean and the staff was very professional

Plussat: Nice rooms

Miinukset: N/A

Plussat: The location and cleanliness.

Miinukset: It was too busy. There was a reunion going on that evening, most were not staying over night at that hotel, but there were no parking places available. The reunion went till after 10 PM and it was extremely loud and crowded.

Miinukset: The frame of the bed. Kept hitting my legs

Plussat: The staff was super friendly and kind. They went above and beyond our expectations.

Miinukset: The rooms were very old and small/cramped. Bed were NOT queens. They are full sized beds. So my husband and I were uncomfortable all night. The bathroom spout was broken as well.

Plussat: Clarksville is not a large city and i was expecting such a beautiful hotel here. Very nice hotel

Miinukset: I went to breakfast at the hotel and there was special offers for certain quests. I was politely informed that the reservation that i had did not include the breakfast. I was a guest in the hotel but felt like i was not as important as the other guests

Plussat: Our experience with staff member was not good.

Miinukset: At first, when she could not locate our reservation she was somewhat challenging with questions like, "Are you sure you made them.....", and "Did you make them recently....?" It was not a very impressive check in........

Plussat: Pool was cold towels were damp musty smell in bathroom

Plussat: Nice location.Very clean

Miinukset: No

Plussat: clean, newer and well kept.

Miinukset: nothing

Plussat: Great staff. Friendly and helpful. Breakfast is a good value.

Plussat: Accessible coffee.

Miinukset: It didn’t have complimentary breakfast.

Plussat: The hotel was clean and comfortable.

Miinukset: No overhang for car when removing luggage from vehicle. We got rained on due to this.

Plussat: The hotel was clean and just as nice as any hotel I have ever stayed at. My room was very cool when I first arrived.

Miinukset: At check-in, I was told daily housekeeping was not offered. However, If I needed anything I could come down to get it. I do not know what industry standard is but in the future I will definitely call any/all hotels to verify cleaning procedures.

Plussat: Leaving

Miinukset: Not customer friendly

Plussat: Clean and convenient

Plussat: Convenient

Miinukset: Loud neighbors, couldn't get any sleep Saturday night. Called front desk they said that they couldn't help me.

Plussat: Location is good, always friendly staff

Miinukset: Stayed in room 301, didn’t get into the room until after 8 pm. Once we layer down my wife started itching and then started getting wells all over her face. We down and reported this and they loved us across hall to room 300 which she was ok after that. Only to hear the toilet run all night and had to keep getting up to shake the handle. I’ve stayed her over 10x’s and never had such a bad experience.

Plussat: This property is in a very good location for anyone that enjoys peace and quiet. Very close to the mall and plenty of food places close by. The room was very spacious also

Plussat: King room for business people was the best feature. They had a great desk area that allowed me to feel right at home.

Miinukset: **The one thing I didn't like was I had no access to ice for my Coke. Lady at the front told me to make some. Lol For --- dollar a night hotel I expect staff to have quick access to ice until I can freeze some. :)

Plussat: Location, room size, pleasant staff. I think this is best for someone who just needs some long term studio apartment style living.

Miinukset: Walls are paper thin. Neighbor’s party kept me up all night.

Plussat: The location!

Miinukset: Several things. The main entrance doors was malfunctioning. Our room was ok but the bedding was dirty and had blood on it. Had it replaced. The room iron did not work. The fire alarm batteries needed changing. The beeping noise was very annoying.

Plussat: Price and size of the room

Miinukset: No

Plussat: Clean

Miinukset: Lack of breakfast

Plussat: Yes

Miinukset: The privacy and staff were excellent.

Plussat: Staff were very friendly

Plussat: Clean, spacious

Plussat: Clean and nice staff

Miinukset: Breakfast was so small that it probably is a stretch to advertise that they serve breakfast. Several people were smoking in front of their room and we had to walk by them with our kids.

Plussat: Close to highway , close to restaurants. King size bed Clean and comfortable room.

Miinukset: Smelled of smoke in our nonsmoking labeled room. No elevator. Continental breakfast wasn’t listed as such. Presumed more breakfast offerings.

Plussat: Location Only

Miinukset: Had crickets and bugs crawling in under the door. Refrig was full of mold. My pet left with fleas. Free breakfast was skipped as it was quite a joke.

Plussat: The staff was very friendly and knowledgeable and the room looked exactly like the picture I had no complains and the bed was so comfortable I really enjoyed my stay there. Will be booking again.

Plussat: I loved the force of the shower! Hotel showers are usually not much better than misting myself with a spray bottle. This one was fantastic and even cleaned the conditioner out of my very thick, long hair. Thank you! Very quiet and clean.

Miinukset: “Breakfast” has only cereal and danish. I have a gluten allergy so even a banana would have been nice or a yogurt. Room was basic and clean but older style. Perfect for sleeping but not for much else.

Plussat: It was very clean. The staff were pleasant and very friendly.

Miinukset: No

Plussat: Bed was comfortable!

Miinukset: When we got to the property, they were having their staff Christmas party. It was so loud in the office that I could not hear anything that the clerk was saying.

Plussat: Clean

Miinukset: Breakfast

Plussat: Staff Breakfast

Plussat: I forgot an item and they helped me get it back.

Miinukset: Yes that there was only one lady working that night. And she was doing evey thing so wait time was high she was.. check in lady answering the phone. Bartender and had to open the pool after 9pm and bring towels she was awesome and friendly

Plussat: Staff was great! Very friendly and kind.

Miinukset: Wall outlets in room did not have a "snug" fit with power adapters

Plussat: roominess of the room

Miinukset: there was no free coffee in the lobby. there was only powered creamer in the room.

Plussat: Everything was great. The staff was nice, it was clean, more than enough room in the rooms.

Miinukset: The pillows were small and flat. But everything else was great!

Plussat: Classy, clean, updated, modern/new feel to the common areas and rooms.

Miinukset: Didn't get proper info on WiFi when checking in and had problems connecting even though I followed in-room instructions. Loud sports team (youth) making noise in the hallways and disturbing my sleep.

Plussat: The staff (especially hotel employee) were very courteous and helpful.

Plussat: Nothing

Miinukset: Old. Needed remodel. Too pricey for what you get

Plussat: no surprises - quiet and clean. easy to find right off the interstate.

Plussat: The bed was comfortable and the room was very big. The room was very clean .

Miinukset: The pool was closed and we had to go to another hotel to swim

Plussat: Unique food choices in the bistro.

Plussat: The pool and hot tub were nice. The room was mostly cozy. The cleaning lady in the morning was a very sweet Asian woman who was very cordial and kind. The room temp was perfect during our stay and did not have to be adjusted.

Miinukset: When we checked in, the lady that greeted us wasn't very friendly. She wasn't rude, just didn't seem to want to be there. There weren't enough towels in the pool area, so we had to share. The bed was very stiff, which made it slightly difficult to fall asleep. The TV offered very few channels. The free internet that "required no password" never ended up connecting, so we had to use our phones for LTE access.

Plussat: Free wifi, nice little restaurant/bar which was convenient, since it's on a road lined with fast food and chain restaurants, fitness room was clean with new equipment, patio where we sat out with coffee, fire pit in the evenings

Plussat: Very clean and safe

Miinukset: N/A

Plussat: Nice clean rooms, yummy breakfast, convenient to restaurants/shopping and interstate, and quality customer service.

Miinukset: N/a

Plussat: Loved it all ! Brought my 4 Grand kids here for a Christmas trip . They enjoyed the pool and the breakfast buffet was a hit for all of us !

Miinukset: More shampoo and conditioner

Plussat: Breakfast included.

Miinukset: Hot tub ruined the swimsuits. Cold air came through the door. Needs weatherstripping or something.

Plussat: It’s exactly how it’s on pictures! And the area around it it’s nice there’s a lot to do around.

Plussat: The staff was very friendly and the lobby was clean and attractive.

Miinukset: The room was dingy, one of the pillow cases had blood spots on it, the tub did not drain properly and the towel rack was barely hanging on the wall.

Plussat: Compassionate workers

Miinukset: This hotel was NOT worth the 3.8 calculated above. As my 2 boys and I walked into our room we turned the AC on. Within 2 minutes we noticed a strong odor of urine coming from the AC unit. We informed the hotel staff and was able to move into another room. We then get into the room for the evening and we flush the toilet and it became clogged. Maintenance had to come at 10pm to unclog the toilet. This issue was fixed but happened several times again. We had to go out and purchase a plunger to avoid further issues. We will not use this facility again as we visit Clarksville often.

Plussat: It’s was comfy and cozy

Miinukset: Nothing

Plussat: Most of the breakfast was really good but the eggs had a funny taste. The beds were comfortable and clean

Miinukset: There was a faint pee smell in our room we were going to eat and I was going to see about changing rooms when we got back but I couldn’t smell it when we got back. The next morning we were showering and it was really strong I went to rinse my mouth out and the water tasted horrible like pee. I let the management know and they were nice about it. We have stayed in much nicer places for the money.

Plussat: The pool, hot tub, and sauna was amazing!!! Customer service was very good and appreciated. The breakfast had a nice variety and very clean area.

Miinukset: I didn't like that I had to go outside in the cold to get to the pool. We were disappointed that the bar was not open as it is advertised and we wanted to relax in the bar for a while after we enjoyed the pool, hot tub, and sauna. At breakfast the 2% milk was sour on my oatmeal.

Plussat: The staff was very friendly and accommodating the hotel itself was very clean and kept up and the room was excellent

Miinukset: The Sunday morning staff at breakfast was sour and showed that they did not want to be there.. could not get refills on coffee, tea or water.. the breakfast buffet needs more choices on meat besides pork like turkey sausage

Plussat: Location

Miinukset: Rooms were not that nice..

Plussat: Great location! Great bed and the receipt given on the day of the checkout. The desk clerks were warm and friendly!

Miinukset: I stay at Country Inn in other locations and they are great and clean! I can't say the same about this one though. The bathroom could have been cleaned better. I saw red/brunette hairs (I am non-caucasian) on the bathroom floor and the tub was a bit dirty. The remote had dried sauce on it from the last person. Pretty gross. It makes me wonder how well the rest of the room was cleaned.

Plussat: The free cookies at check in, the central location, and the indoor pool .

Plussat: Clean and great location.

Miinukset: No

Plussat: The check-in clerk was very accommodating. The hotel was spacious with a beautiful lobby and seating area. The hotel and our room was clean. Our bed was very comfortable, just like home. The breakfast was amazing and exceeded our expectations. My wife and I travel a lot and we have always found Country Inn & Suites to be superior to other hotels at the same price and equivalent to some pricier hotels! I highly recommend this hotel!

Miinukset: Nothing

Plussat: I felt very safe and secure. The morning breakfast has a great variety of foods to eat.

Miinukset: I was a little confused by how the rooms were numbered. Maybe I was just tired from a long days travel.

Plussat: Staff was friendly and helpful place was nice and clean

Miinukset: I was well except for they were a few roaches

Plussat: Missed breakfast - left early to get on road

Plussat: Staff

Miinukset: N/A

Plussat: Beds was great for me and my kids who I came to visit thanks for the stay

Plussat: Very spacious and open

Miinukset: I’ve had better breakfasts at other CI’s

Miinukset: The hotel is currently renovating so all pics are of the new areas, deceiving. The pool is tiny for the amount of ppl/ rooms. The pic makes the pool appear much larger than it is. pool area is hopefully planned to be renovated the ceiling was moldy

Miinukset: Lots of parking. Front desk staff was professional and capable.

Miinukset: If don't book thru the hotel you don't get the military rate!

Plussat: This would have been a bargain at 150.00 but at 89.00 it was a steal!

Miinukset: The breakfast menu selection. It was more than I expected and staff was very helpful.

Plussat: Convenient location

Miinukset: We reserved 2 rooms and were given rooms next to one another. We were given our keys and we found that the first room had not yet been cleaned and the second room already had other guests staying in the room who we walked in on because our key worked.

Plussat: The bec was great

Miinukset: Pool closed too soon. Entrance being worked on.

Plussat: The staff were super sweet!!! And our stay was amazing!! Really enjoyed everything!! Thank you!

Plussat: Room was nice and cozy

Miinukset: Was under construction, there was no pool, hot tub, instant oatmeal packets for breakfast, inadequate parking.

Plussat: The rooms/hotel was nice and the new updates look nice.

Miinukset: Someone with a key tried to enter our room at 4:00 in the morning. We had the swing lock on so they were not able to get in. Called the front desk no answer. Got no sleep after that. Tried to contact the hotel by email and have gotten no response.

Plussat: Pool was ok. Staff was so nice.

Miinukset: Room was too warm, the air didn't seem to work correctly. It worked but half the room was warmer. Even had to open the window. Besides waffle, only had eggs and sausage. I'm used to those plus biscuits and gravy, another meat choice plus the juices ran out quickly and not replaced (while I was down there) Your website needs to be updated. You advertise a hot tub but it's not available. Not filled. Ice melted way too fast.

Plussat: The staff was amazing and so nice

Miinukset: I did not like the fact that almost none of the channels worked on the TV, there were roaches coming out of the cabinets and the restroom, the restroom smelled old, and I kept hearing knocking in the walls

Miinukset: Key cards needed to be inserted upside down. I was not advised of this glitch.

Plussat: Clean comfortable room at a good price. Met my needs for a place to sleep at a good price. EZ access off the interstate.

Miinukset: Breakfast was spartan but there are lots of restaurants nearby if you need more.

Miinukset: The room smelled like mildew The heating and air conditioning unit did not regulate the temperature Everything was outdated

Plussat: Location

Miinukset: We were woke up at 3am by loud guests. Did not get a good nights sleep. The staff were not helpful with the loud guest problem. I was told sorry, but there's nothing I can do.

Miinukset: when I checked in I was told there was a waffle machine. NOPE toaster waffles/not very good ones. the rest of the breakfast offerings were thawed out frozen cinimon buns & bread, yogurt -full fat/sugar, instant oatmeal full sugar. NOT what Super 8 does.

Plussat: The staff was very friendly and very helpful. Our room was very clean and much bigger than expected upon arrival.

Miinukset: The lighting in the room was poor unless all lamps and lights were on at the same time.

Plussat: For a MOTEL it was clean and items in room were updated/newer

Miinukset: It was a MOTEL. MOTELS should not be more than 1.99 star. I don't care if it has a pool. If I select 2 star +, I expect the security of indoor hallways.

Plussat: location

Plussat: Very clean and quiet .

Miinukset: No.

Plussat: It was close enough to everything we needed!

Miinukset: The sheets had a stain on them the first night and it looked like the bed linens had not been changed! The situation was taken care of...

Plussat: Lovely king size bed, good wifi connection, near eateries, walmart and other stores close by.

Miinukset: Nothing....everything is good

Plussat: Clean rooms. Beds were comfortable.

Miinukset: Took a while to get room cool. It was over 90 degrees outside though. Extra towells and wash clothes would have been helpful.

Plussat: Comfortable king-size bed.

Plussat: The location was about the only good thing about this hotel.

Miinukset: The hotel was filthy! They are under a total renovation. The place had dirt everywhere. Painting in the hallways and rooms. Had dirt everywhere. If I had known I wouldn't have stayed here. I feel like they took advantage of me by not advertising i

Miinukset: Breakfast was not the best

Plussat: Accommodations met our needs.

Plussat: Very comfortable bed. Large shower

Miinukset: N/A

Plussat: The location, the clean pool, the friendly staff, nice room. All of it was very pleasant.

Miinukset: The staircase hallway was as hot as a heat sauna.

Plussat: The waffles were very good.

Miinukset: The hotel use to be a Comfort Inn. At night the Quality Inn sign covering the Comfort Inn sign was confusing. The Comfort Inn sign was highly visible. 136 has a problem with the shower.

Plussat: Quiet, clean

Miinukset: Not easy to locate. Lots of warnings about big fines for breaking the rules made me feel like a "gotcha" moment was coming

Plussat: The only problem was there was no remote control for the tv. I called down 3 times, finally got a remote. Then the tv only came up with a screen that said use input button. My granddaughter messed with the back of the tv and finally had tv that worked for the last 12 hours we were there. That was disappointing.

Plussat: Staff was friendly. Room was quiet.

Miinukset: Bathroom faucet and sink wasn't cleaned, no toilet paper. Bed was hard. Floors not swept and tables not wiped down. They did offer another room but that wasn't clean either, so housekeeping came to wipe sink and counter down and gave us a roll of toilet paper.

Plussat: very clean. Had side door with easy access

Miinukset: They were remodeling and had items outside that needed to cleared away

Plussat: Breakfast was good. That's one of the reasons we stay there. Our rooms were close together. We like that. It was an enjoyable stay

Miinukset: We spent the whole day Saturday with our family so we got back to our rooms rather late and all 3 of us had to go back down to the desk to have our keys re-activated. None of them would work. The desk clerk told us to keep them away from our phones and 2 of us had but all of us couldn't get them to work after being out all day. We've never had this happen before.

Plussat: The staff, especially the staff member who helped with breakfast Was truly amazing!!!

Miinukset: The room had a musty smell to it, it looked clean but just had an odd smells

Plussat: ease of access. very clean and comfortable rooms

Miinukset: not a lot of parking-but as expected with the terrific location

Plussat: The area/location.

Miinukset: I reserved 2 rooms. 1 for 1 night 1 for 2 nights. They only had the 2 night reservation. However we were given another room, but it was a room already occupied. We were given another room. The maid did NOT enter our room to clean, no coffee , no towels etc

Plussat: Location

Miinukset: For the price, it was not a great deal. The room felt dirty and the place felt kind of run down.

Plussat: Very nice

Miinukset: Bathroom was not as big as room was

Plussat: Location

Miinukset: There were no luggage carts available...front desk agent said she just checked in a couple of guests and they would probably show up shortly....I waited for a half hour with no results... I even searched all three floors and saw none.

Plussat: Nice helpful accommodating staff!

Miinukset: Did not feel like the quality of the hotel was Marriott standards. We stay at them because of great bedding and tasteful decor. This place seemed dated and bed was not good.

Plussat: the location was okay. the kids had fun at the pool.

Miinukset: the staff was horrible. the lady that checked me in was extremely rude and another employee moved my kids' belongings in the pool area to make room for others who were having a "party" there. my kids were asked to leave after being in the pool for about an hour to make room for the party guests.

Plussat: The Front Lobby was nice and Clean. The Breakfast was very good.

Miinukset: The first room had a nasty mold/mildew smell. I did complain and they changed are room. But I really don’t like the pull out beds. We took are grandsons down to swim there were no towels.

Miinukset: The 3 others with us was given a room already occupied. It was corrected but not an executive suite, w/room divider. Maid did NOT clean room for second night

Plussat: Shower had incredible pressure!

Miinukset: No couch in room To watch TV from. The room did not come close to matching the pictures online. I felt the price was high, considering the amenities of the room.