Colombo hotellit lähellä Bank of Ceylon Tower

Plussat: Rooms were comfortable, great showers, good beds

Miinukset: They have a blaring disco at the pool until 11.30pm, the drum beats shaking the rooms at the North side of the hotel, affecting 50% of the hotel. They should either give a discount for those rooms or warn people. It's a strange business choice, as the DJ plays for 10-20 people at most, who don't seem to care about the music anyway, while a multitude of clients is adversely by it. I would certainly not recommend this hotel for this very reason. Staff also did not follow up on their promise to give me another room the next morning for my second night.

Plussat: This was a perfect hotel in a great location. We traveled all over Sri Lanka and found this hotel to meet or exceed every expectation. The room was perfect, the pool area was pure luxury and the restaurant choices were excellent. I would stay there again.

Miinukset: The only "quirk" was that the elevators were not air conditioned. But they were fast, so we didn't have to be in them very long!

Plussat: Friendliness and helpfulness of staff

Miinukset: No outlet in bathroom or area where there was mirror where hair styling implement could be plugged in.

Plussat: Good breakfast. Friendly staff. Great lobby and restaurants Room clean but needs to be refurbished.

Miinukset: Parking not available in most occasions. Rooms definitely need to be refurbished. Hallway outside the room has a unpleasant smell. Bathroom exhaust fan does not work right. Mirror gets fogged after shower. No power outlet in bathroom. Bad lighting in room.

Miinukset: the rate of room i been given by your office different from the actual and also they been charch me for the previouse night full price which i attend at 6 O clock morning. this is not fair.

Plussat: From the moment we arrived the service was fantastic. We were greeted by all staff in an extremely friendly and professional manner. The room was great. The restaurants fantastic from the food to the service. A wonderful experience.

Plussat: Efficient and friendly staff.

Miinukset: Shabby pool towels and watered down cocktails.

Plussat: Very nice hotel. Breakfest absolutely lovely with a beautiful wiev over the garden. We will be back.

Plussat: Unlike many Hiltons, the food in some of the restaurants was great - especially the Curry Leaf and Spoons. The Executive Lounge staff were wonderful, as were the rest of the staff at the hotel. The hotel is in a good location, especially for business or if you intend to travel by train. We had an enormous room on the top floor, in need of updating but fantastic if you have a child with you.

Miinukset: Cocktails in the downstairs lounge were woeful - mine barely tasted of anything and had little alcohol in it (and I don't drink much so I would notice). The pool area needs to upgrade its towels. Many were frayed and threadbare.

Plussat: The staff and management were the best I have ever encountered in all my years of travel. The General Manager got wind of my need for dress clothes for a presentation and he arranged for his staff, a very kind and professional Gisela, to escort us to a shopping mall to get what was needed. I was amazed at the thoughtfulness.