Doubletree By Hilton Colorado Springs

Room was close to location for event we were attending. Front desk was nice.

Service from staff for a military ball was 50/50 they were either really friendly or rude there was really no in between. Food was cold when it came out and had no flavor. I had the chicken and the gravy served with it had no flavor and was more gel like, the potatoes had some pepper, and the green beans were tough and couldn’t be cut with a butter knife. Deserts had been on table since before event began around 4:30ish and became dry or gummy by the time came for desert. No refills were offered for water pitchers. Bars were closed to the event without warning and we were told by one employee they would still serve us if we removed our formal attire, but would no longer serve anyone in uniform or a ball gown. Our room was big but the bed wasn’t very comfortable the room was either hot or cold at any time. Our shower in our room wouldn’t turn on at first since the handle wouldn’t pull out like it should. Overall I expected way more from doubletree as I have attended group events at other Hilton properties.