Holiday Inn Express & Suites Columbia-I-26 @ Harbison Blvd

Arrived to an unattended front desk. Waited about 5 mins. Got to our room and it wasnt cleaned! Got upgraded to a suite but their key system was down so anytime we wanted back in the room the front desk attendant had to come up and let us in. Big hump in the shower floor. Cheaply done hotel.

The breakfast was good and the convenience of the hotel being close to many restaurants and shopping areas

The tv’s weren’t working in the room as well as the room keys. So we either had to prop the door open or get a guest service agent you escort us to the rooms. The elevators were very slow so we just ended up taking the stairs and linen was stained.

The location of the hotel was the only thing that i liked.

The hotel was not cleaned. Garbage overflow at front door and by coffee stations. Lobby mens room was filthy and my room was not serviced. I had to get my own clean towels and was given a garage bag to empty my trash while staff talked to someone with a liquor bottle in hand. When we checked out the front desk person was sleeping with her head down.