Columbia hotellia

Plussat: EVERYTHING! Ben, Kristen & Chrystal are OUTSTANDING. They made the stay a "feel like home" stay. Elizabeth Bellamy

Miinukset: NOTHING! Everything was PERFECT!

Plussat: Late room was nice. Staff was extremely nice and efficient.

Miinukset: Stains on couch. A/c did not cool the entire suite Eggs were mixed with meat but other non meat options were available for vegetarians. Marriot has better beds.

Plussat: I was surprised at the outside landscaping - just beautiful and the pool area was lovely. The breakfast was extensive and very wonderful people working there!

Plussat: Wow. Everything was wonderful at the hotel. Front desk extra nice. Room comfy and breakfast and their staff rated with me also.

Plussat: EVERYTHING

Miinukset: My granddaughters morning grumpinessiness

Plussat: Everything! It was super clean and updated! Location was right off the expressway so as convenient as it could be. Staff was extremely friendly and helpful! Pet friendly with access to a beautiful walking path around a little lake.

Miinukset: Nothing

Plussat: Close to family member

Miinukset: How booking.com cause me to pay morw for reaervation and because of it i lose money

Plussat: Very friendly and accommodating staff. Our room wasn't ready on check-in, but the staff was very apologetic and we didn't have to wait long. This is a great property when traveling with a pet. The pet fee is reasonable and there is a lovely trail around a lake behind the property. I walked at the day's end and felt safe with many others out on the trail. Though we did not use, there is a very nice pool on site that appeared well cared for and clean. There is also a gas grill. the property is conveniently located off Interstate 26, and there's a mall close by. Breakfast was a "10". In addition to the standard offerings, they had smoothies, including greens, and egg white fritattas. Coffee was exceptionally good. The bed was very comfortable and the room was updated and clean. I would definitely stay again.

Plussat: Close to interstate

Miinukset: No

Plussat: Everything

Miinukset: The pillows were a little too soft.

Plussat: The hotel was very clean and comfortable and the staff was very professional

Plussat: Employees were courteous and friendly. willing to help in any way. I needed a walk in shower (which I thought I had) and when things turned out differently  did all she could to make things work out. Breakfast was delicious

Miinukset: Could have more walk in showers available.

Plussat: Close to everything we needed and wanted. Room was super clean and staff was friendly. Will definitely stay here again!

Plussat: Well managed!

Plussat: The staff goes above and beyond to make you feel welcome and everyone I interacted with, regardless of time of day or position, was friendly and accommodating.

Miinukset: There was nothing I did not like

Plussat: The most comfortable bed I’ve slept in in years!

Plussat: Everything

Miinukset: Nothing

Miinukset: Someone had a party in the room next door from 4am to 6am. A very loud party.

Plussat: Very welcoming

Plussat: Clean room and quick response to issues

Plussat: Check in personnel,location,amenities,

Miinukset: There was nothing I didn't like

Plussat: very good

Miinukset: the breakfast was not included the cost of the room

Plussat: It was a nice, mostly clean hotel. It does feel like a luxury hotel. Staff seemed friendly. The neighborhood the hotel was in was really nice with close proximity to nice restaurants.

Miinukset: No free breakfast. In fact I thought the breakfast was ridiculous. $11 each just to eat breakfast is crazy for adults let alone small kids. We went out for breakfast instead and the whole family ate for $15.

Plussat: The staff was really helpful from the time I called to revise my reservation until the time we checked out. I will definitely come back to visit this facility again.

Miinukset: Cleanliness and overall appearance and location

Miinukset: I didn't like that hotel didn't have a pool.

Plussat: It was awesome. Had everything we wanted and the staff was amazing!!!

Miinukset: NO!!!!

Miinukset: Did not like the sliding opaque doors for shower and bathroom.

Plussat: Great breakfast, excellent choice : fruits, cereal, fresh waffle, sausage and eggs, coffee and tea : just perfect!

Miinukset: The hotel was great, so was the room. Our only problem was the noisy ac in the room and also we found peanut on the floor of our room. Our youngest being allergic to it it was not something we wanted to encounter. Beside that we enjoyed our stay and the breakfast was great!

Plussat: Comfortable room space and layout. Good location in the Vista. Was clean and bright. Luggage carts easily available for the hauling of luggage.

Miinukset: They didn't have the right room available to match my reservation! I had even called the hotel in advance of my arrival to confirm details. Also, didn't love the barn door on the bathroom... thought it lacked privacy.

Plussat: Comfy bed. The room was very modern. Clean hallways. Quiet room. Good brealfast. I enjoyed my stay. Id stay here again

Miinukset: Exercise room equipment needed to be cleaned

Plussat: There was a lot of nutritious foods, the area was clean and well stocked. I choose the oatmeal which was excellent.

Plussat: Bed was comfortable and the room was an overall decent size. We were within walking distance of a good range of bars and eateries.

Miinukset: I was really looking forward to the indoor pool; however, upon looking at it, we decided against it. It was tiny, uninviting and, we couldn’t quite work out how clean it was.

Plussat: Huge room and nice shower. Loved the separate toilet room...great for family traveling together...you get ready faster. Also great Paul Mitchell tea tree shampoo and conditioner (my fave!!) breakfast was great too!!

Miinukset: Beds were overly firm and super springy.

Plussat: Really enjoyed the breakfast

Plussat: Breakfast was great, room was modern, and beds were comfortable. The shower and the toilet were in separated rooms, love that idea. Pool was great and the drinks at the bar were tasty.

Plussat: Fresh clean linens, bath, toilet and overall friendly staff.

Miinukset: Nothing

Miinukset: One sink in the bathroom with minimal storage. Flat pillows.

Plussat: Wonderful!

Miinukset: Simplify check in and check out

Plussat: Good location. Clean.

Miinukset: No room service. Not many food options.

Plussat: The breakfast was a made to order Bacon, Egg & Cheese sandwich on Wheat Toast. Very Good and Hot. Location is right downtown. We ate at The Blue Marlin, which is just across the street. Nice location!

Miinukset: The walls seem to be somewhat thin. I heard my neighbor's alarm clock go off at 5:15 in the morning. TV was on in their room after I turned mine off and you could hear it. Some hotels are completely private as far as noise. This one was not.

Plussat: Overall a very nice hotel, great walkability, rooms were clean, staff was nice.

Miinukset: The smell of the lobby areas is nauseating, and menu items were expensive.

Miinukset: Hall dark colors & poor lighting

Plussat: She gave me a room even though she didnt find my reservation

Miinukset: They didnt get my reservation and currently I'm still not certain until I get home and check my credit card if I was charged twice.

Plussat: The hotel was beautiful. Very cozy for the younger generation..

Miinukset: We paid for a king suite and got a room with 2 beds and it didn’t have a microwave in it . Maybe the next time when y’all which the room inform us and let us know a head of time not when we arrive to the hotel .

Plussat: Perfect for traveling with our dog! We love Aloft hotelsn

Miinukset: The bartender was a little crude talking to what appeared to be his friends that were hanging out.

Plussat: Location..

Miinukset: The walls was thin .. you can hear a lot of noise from outside. We had a portable speaker on and it wasn’t up loud and had a complaint.. I take my speaker everywhere and never had a complaint... Staff wasn’t really helpful at check in .. The beds were uncomfortable... rooms are too small ...For the price I’m used to more of luxury... I will not stay again ..

Plussat: It was located right where I was doing my business

Miinukset: No hot tub

Plussat: Great lobby, beautiful pool and very clean rooms!

Miinukset: Promised a rollaway bed that never happened. Manager was very kind and responsive, but bottom line is I had a kid sleep on floor on pack and play mats night before she started college. Not too happy, but the manager was empathetic and did compensate us for problem.

Plussat: We had one complimentary breakfast and that was the only time we ate there. The food was good.

Miinukset: We were there for the Miss S.C. pageant and stayed on the 5th floor in Room 516. Unfortunately, they were doing construction very close to our room. With the pageant, we were out very late every night and the contractors started working about 8:00 a.m. every morning. Therefore, there was a lot of knocking and buzzing beside our room. Also the view was a brick wall and roof-top parking. I wasn't really expecting that.

Plussat: The staff is so friendly and accommodating and you can’t beat the location. A short drive to U of SC and walking distance to many restaurants.

Miinukset: Paying for parking on the parking garage that is attached to the hotel

Plussat: Very friendly staff. Location, if you need to be in downtown Columbia, can't be beat. You can walk to appointments and dinner. I even toured the State House one day. It's also convenient to have the Ruth's Chris Steakhouse in the hotel.

Plussat: The staff was nice, polite, helpful, & professional. The hotel was very clean. Columbia very nice. Almost everything was in walking distance. I would definitely like to return.

Miinukset: The bed could have been a little more comfortable. The pillows were too small and flat. Breakfast was not free for the price that was paid.

Plussat: Perfect

Miinukset: There was a huge bug possibly roach in room first night but after that everything was fine

Plussat: The shower in the bathroom was great and the location was great... Everything is literally right across the street from the hotel.

Miinukset: The cost for valet parking is not listed... It shows $12 a day but it's actually $25... The $12 is for self parking.

Plussat: The hotel is incredibly clean, close to everything and the rooms are nice sized with comfortable beds.

Plussat: The valet and front desk were wonderful.

Miinukset: The restaurant was disgusting, and the decor in the rooms are awful.

Plussat: Location was good & hotel was clean. Would stay again for sure!

Plussat: The staff were very hospitable, and attentive. They seemed happy to be there. It was a very positive environment.

Miinukset: On three different occasions, a staff member opened our door without warrant or need, even with the "do not disturb" sign at one point. The pool was stained green and was high of chlorine.

Plussat: Everything excellent service and great food

Miinukset: Nothing was there to unlike other thank the pool guys wetter giving ok the pool and i asked then to e warm it they lied about warming the pool due to me being anemic they could have turned up the heat...but i loved it there will come again and again

Plussat: Everything

Miinukset: The heating in the room was not adequate

Plussat: I didn't get a chance to eat the breakfast, I'll be staying in July. I will try it out then. Thanks

Miinukset: Other than the parking, everything was great. I will recommend that our company keeps using this Hotel.

Plussat: Bed And it was peaceful

Miinukset: My room had trash in it and they sheets had hair in them. The head of house keeping was intimidating when I complained and I requested more covers never got them. I am highly dissatisfied.

Miinukset: Room was not as clean as expected. Was dusty and linen was not as white and fresh looking.

Miinukset: Hotel needs to be updated

Plussat: The stay, the food, hot tub & got the lower floor as we requested...

Miinukset: We had a roach in our bathroom which was uncalled for.... Swimming pool was really small

Plussat: The hotel was very clean and the area felt safe. The restaurant was absolutely delicious and the staff were very friendly.

Plussat: Location

Miinukset: Price

Plussat: The breakfast were great the staff were friendly the room and everything else were clean and a fresh smell

Miinukset: My stay was too short

Plussat: Really good coffee! Nice juice bar, egg white omelet was delicious. Front desk nice ladies. 5 Star hotel with 5 star service!

Plussat: Very clean, comfortable. Breakfast had many choices and was served for a long time.

Miinukset: Having to pay extra for parking.

Plussat: Staff was very helpful and friendly.

Miinukset: Did not know about the parking fee ($15 a day) until I got my receipt in the mail.

Miinukset: For $150 a night I expect a complimentary breakfast that is better than one you might receive in a discount motel. Processed scrambled eggs tasteless. Sausage that was inedible. No dry cereal. I had to ask the attendant to fill two of the empty areas -- not paying attention. We stayed two nights and the first morning we left at 10 a.m. When we returned at 4:30 p.m. our room had not been made up. The room service attendant was working in the hall opposite us and when I asked her why, she said there were a lot of checkouts that day, and they were behind. If you have guests staying multiple nights, those rooms should be serviced first, not empty rooms, especially since check-in is unavailable until after 3 p.m.

Plussat: It has been simply amazing!!! Traveled with my spouse for honeymoon, and we couldn't end up in a better hotel! Fantastic service and super breakfast!!! Thank you!!!!!

Plussat: Right on the strip with restaurant and bars. Park your car and have a wonderful night.

Miinukset: Not clean, old property

Plussat: Beds are great, service was great. Location was awesome, but priced a little high to not have better amenities. I would definitely stay again.

Miinukset: Over priced compared to other places I Ave stayed including other Hampton Inns and Hilton Hotels

Plussat: The beds were comfortable and the amenities were nice.

Miinukset: The toilet paper was very thin and cheap. We were also corrected by hotel employee of the morning staff for moving a table, which seemed a bit over-the-top. We moved the table back to where it was originally.

Plussat: Nothing

Miinukset: Everything

Plussat: Great location

Miinukset: Parking $14

Miinukset: Not being able to check in as early as I needed to.

Plussat: Seems fairly new. Clean and well maintained.

Miinukset: Nothing

Plussat: The staff was so incredibly friendly and helpful. Great location right off interstate. Very spacious room great view from 5th floor. Very clean. Kitchen had necessities.

Miinukset: Nope. Everything was great.

Plussat: The staff was exceptional.

Plussat: everything was great, food, staff, location,

Plussat: Beds were great. Breakfast was good and staff was pleasant

Plussat: Everything about this property was awesome

Plussat: There was nothing at Staybridge not to like .It was by far one the nicr places I have staye t.

Miinukset: nothing

Plussat: Clean spacious room!

Miinukset: Pool wasn't open, heavy smell of paint on my floor, took too long to check in.

Plussat: The staff was tremendous. Professional, helpful and friendly.

Miinukset: Access to and from the hotel was on freeway/highway off/on ramp. Had to be VERY mindful of the traffic.

Plussat: Everything was clean and a really comfortable and beautiful place to stay at.

Plussat: Room had all the amenities Easy access to were we had to go.

Miinukset: Maid service. Our room wasnt ready at 430 when we checked in. The next day we didnt get our fresh towels till after 5

Plussat: beautiful hotel, excellent location on gervais, right near everything. access to west columbia, access to downtown, nice staff, pet friendly.

Miinukset: parking filled up fast, but had free options nearby. 5th floor was tough for my dogs. neither of those are hotel related though, city layout

Plussat: The hotel is located in a lively section downtown, and would be great for those wanting night-life within walking distance. However, the area is hilly, so walking is always up or downhill; not a problem for young folks.

Miinukset: Free breakfast was disappointing. Only dry scrambled eggs, and no other options. Other hot items were stale. No gift shop for pickup of incidentals; just a tiny counter of items 4 ft wide. No guest information in the room explaining services of the hotel and surrounding area. Parking was available, but rather pricey. I would probably opt next time for a location outside of the city with easy parking. Our room was called a suite, but was nothing like an Embassy suites room; more like a slightly larger standard room.

Plussat: Location and coffee! Very nice staff

Miinukset: Gym a little small

Plussat: The location for what we wanted to do.

Miinukset: The Green Trash truck picked up the stuff at 4:50 AM and woke us up. Seriously. That sucked. For that reason, I'd probably not stay there again but go across the street to the Hampton Inn.

Plussat: Pets welcome.. our dog loved it

Plussat: Great location!

Miinukset: Beds were uncomfortable and breakfast choices were limited.

Plussat: The cleanliness of the property and the rooms. The rooms were spacious and up to date. Convenient walking to many stores and restaurants. The staff was professional and the breakfast was exceptional. It was actual breakfast and not just something that was thrown together and left out to get cold and for people to make a mess over.

Miinukset: The address is listed as one street, but the entrance is on another. As a visitor, that was confusing to me upon arriving in the city. I had to call the hotel to get directions to the entrance.

Plussat: Location!! Amenities. Clenliness.

Miinukset: Parking limited. But valet available. Breakfast selection limited.

Miinukset: It was not know that parking on the site is extremely limited. You can have valet parking but not included in the cost of the room and double what it is to park. We have two large SUV's and had to park in a different hotels parking. We were not told to have our room keys or we could not get out of the parking garage. We had to pay the hotel to park and then again at the garage due to not having our keys and we had to get out to meet our move in time for the college. So we essentially paid almost $60 extra in parking fees.

Plussat: Friendly staff, great location, clean facilities.

Miinukset: Everything was clean and good except the bathroom door was a glass sliding door that did not latch and in the morning when one person turned on the light, the whole room was bright. In addition, there were blinds on the windows, but no valance, so light shined in the window above the blinds. The eggs on the buffet were gross, and were watery and a strange color.

Plussat: Perfect room and great location.

Plussat: The staff were very friendly and helpful. Excellent location lost to U of SC and wonderful restaurants.

Miinukset: There was not a single thing I was unhappy with. Great trip!

Plussat: The staff at the front desk is absolutely wonderful. We had a wedding in Columbia not far from the hotel and several of our family members stayed there. Everyone commented on how wonderful the staff was. We also rented the space for a luncheon and they were such a big help to us in setting up and making sure we had everything we needed.

Plussat: Price, cleanliness, staff was happy to serve!

Miinukset: N/a

Plussat: Having a mini kitchen in my room, the room layout; the counters were marble. It was clean, comfortable and quiet

Miinukset: The frig door was facing the exit door (it should have been installed the other way) my shower never got hot

Plussat: Comfortable bed

Miinukset: Neighbors was really noisy

Plussat: Breakfast wasn't elaborate, but had more than the typical number of selections. The breakfast hostess was really friendly. Most of the time it's one grumpy camper, but she was great!

Miinukset: I hated the service. Housekeeping never clean our room.Our door to the room was jammed and we couldn’t get out.

Plussat: The location is close to the expressway

Miinukset: I was not given the King studio that I originally booked.

Plussat: The staff was super nice and the breakfast was decent.

Miinukset: Extremely dirty, dingy, dusty and there was hair all over the bathroom floor. The bathroom was not cleaned properly and the room had a stale musty odor to it. Not enough pillows or towels. Worst Marriott I have stayed in.

Plussat: Clean and super cute! Very nice room and a lovely quick breakfast.

Miinukset: We had no issues whatsoever with our stay.

Plussat: Not a positive experience when the front desk staff is wearing T-shirts and Tank Tops. Not something I would have expected to see in a Marriott. Also, there wasn't much of a sound barrier between floors. Looked OK from the outside.

Miinukset: The pull out couch was much smaller than expected. The bathroom wasn't as clean as it could have been and there was signs of a leak around the shower head that hadn't been fixed. The internet wasn't working at all during our entire stay. RM 323.

Plussat: Clean and new

Miinukset: No

Plussat: The desk attendant welcoming Spirit

Miinukset: Linen wasnt clean and oven and dishes needed cleaning.

Plussat: Room location next to parking , easy to deal with luggage

Miinukset: Business location , wish breakfast was included

Plussat: I love everything about my stay

Miinukset: There wasn't anything that I didn't like

Plussat: The hotel was very clean and well-kept. The staff were very friendly and welcoming. The beds were super comfortable. Nice place.

Miinukset: The down side is the property's proximity to the hospital. Also sounded like it was near a race track as there was quite a bit of loud car noises.

Plussat: Room was comfortable, spacious, clean and quiet

Miinukset: Loved everything

Plussat: The location was convenient to my planned activities; the workout room was relatively empty which I enjoyed.

Miinukset: Unfortunately there were dead insects in the room perhaps from the room being sprayed. :(

Plussat: Location, balcony and food

Miinukset: No complaints.

Plussat: Bed was awesome.

Miinukset: Mix up with bed size.

Plussat: It was clean and convenient to stores And restaurants.

Miinukset: They did have free breakfast included in your stay

Plussat: The staff there was excellent. We have a special need child and the front desk people were kind and friendly. Martin Cherry was especially helpful with all our needs.

Plussat: Loved the bed, so comfy. They welcomed my service dog and the room and pool was very clean.

Miinukset: No complimentary breakfast, was 29$ for my breakfast and coffee! Ouch! And the menu on tv remote was very confusing.

Plussat: Close to the highway and food

Miinukset: No

Plussat: Staff was very friendly

Miinukset: They didn't have enough towels in room at check in, bathroom only had one towel

Plussat: The property looked newly remodeled. It is right off the highway. It is one of the nicest Hamptons I have stayed at.

Plussat: Very noisy guests on 3rd floor

Plussat: Everything

Plussat: Good Hot Breakfast.

Miinukset: They would not allow my support dog so they got my money but I couldn''t stay there.

Plussat: The room was very clean and spacious. The staff was very friendly

Plussat: Great Breakfast. Great Service.

Miinukset: Nothing at all.

Plussat: Excellent service. Good breakfast. Comfy beds. Great location.

Miinukset: I had no negative experiences during my stay.

Plussat: We were pleasantly surprised by the lovely room, the friendly staff as well as the hot breakfast we were able to get for a moderate price.

Miinukset: No.

Plussat: Close to my destination, staff was friendly and accommodating.

Plussat: The staff were amazing and the room was so very clean and bed felt like i was sleeping on a cloud.

Miinukset: No

Plussat: Receptionist was awesome. Great personality. She recommended a great place to eat. Room was very clean (most important). Comfortable and quiet!

Miinukset: Nothing. All good.

Plussat: staff were great

Miinukset: Bathroom needed a vent fan,

Plussat: The staff was very friendly and accommodating, the bed was very comfortable, and I slept like a baby.

Miinukset: The food was a little below my expectations.

Plussat: TV was fuzzy. They tried to fix it and say they are going to reduce our room rate and that we'll see that next week.

Miinukset: the fuzzy tv

Plussat: Was not made aware of any breakfast.

Miinukset: Parking was inadequate for the number of rooms in the hotel as well as the events taking place there.

Plussat: Great location near USC. Nice pool and common areas. Very clean. Friendly and helpful staff. Shuttle service in the afternoon to convention center or other areas.

Miinukset: Nothing

Plussat: The staff was awesome. Was greeted by everyone we passed. Very helpful. I loved that you could walk everywhere.

Miinukset: The train that kept honking the horn in the middle of the night. At least 3or 4 times.

Plussat: Very close to everything in the downtown area. They offer a shuttle, which is super convenient.

Miinukset: I feel like the price was a bit high.

Plussat: Overall my stay was pleasant.

Miinukset: Parking spaces in garage were tight. No microwave in room to heat during late night. Also the air vents in bathroom

Plussat: No continental breakfast. That would have made the stay nicer.

Miinukset: No continental breakfast

Plussat: location was nice, nice options to sit inside and outside, some of the employees were helpful and friendly

Miinukset: one girl at the desk did not know places to go and did not try hard to find answers, others were very nice, our bathroom had mold in it, the downstairs bathroom was disgusting-no tp, every toilet was not flushed ever, and not clean at all which was surprising and gross, the staff at the little cafe was always stressed, not friendly, talked to themselves, grumbling about basically having to get us food, this was every time I was in line. It was very off putting. Coming from a Courtyard in Columbia prior to where the cafe staff was so great. This was shocking to me. Like they were doing us a favor each time. And we only ever got coffee and breakfast.

Miinukset: I was attending a conference in the hotel. Our conference had speakers and workshops. In the next room was a graduation party with loud music. It was difficult to hear our event. The hotel could do nothing about the situation when asked and asked and asked

Plussat: Breakfast was good. The room was clean and comfortable. The location was relaxing. The grounds had good accommodations with the pool, basketball court, as well as the picnick/grilling area. I like the fact that the property provides charcoal. The location was perfect for my family's needs.

Miinukset: Most of the staff was frendly, welcoming, and courteous with the exception of front desk manager when I checked into my first room on Wednesday July, 10th at 1PM. She was a bit rude and didn't try to accommodate us even though she had previously informed my wife we would be able to check in at 1pm. My family and I had 3 rooms reserved because we were in Columbia for my son's basic training graduation and family day at Fort Jackson. My mother unfortunately had a shingles breakout while on the road and really needed to rest. The lady at the front desk did not try to find and open room or a room that was already ready for my mother and father to check in. I had to make this suggestion to her before she found a room. He suggestion prior was that we just wait in the breakfast lounge for 2 hours until the room she was putting them in was ready.

Plussat: The location is very nice

Miinukset: The bathroom needed more cleaning. The shower was stopped up and the pull out mattresses were stained.. Other than that the stay was good.

Plussat: Everything!! The staff was super friendly, the hotel was gorgeous, the room was amazing, and everything was clean. I highly recommend this hotel!!!!

Miinukset: There was nothing to dislike about this hotel. It was perfect!!!

Plussat: The breakfast was better than any restaurant we could have chosen. The staff was very accommodating and pleasant!

Miinukset: All services and staff were great!

Plussat: Everything was excellent

Plussat: Friendly staff, awesome mixer options

Plussat: Staff was great. Room was great. Quiet and comfortable

Miinukset: Nothing

Plussat: Bed very comfortable. Woke up with no back pain, unlike at home.

Miinukset: We found someone’s hat balled up behind pillow on couch.

Plussat: The A/C was not working, I would appreciate an adjustment in my bill to compensate for this inconvenience.

Miinukset: No.

Plussat: Everything was great. Just a bit of an inconvenience when my key stopped working so I couldn't get back in through the back doors and had to come to the desk to get it re-keyed. Staff was very helpful and friendly.

Plussat: The staff was great. Helped me get all the extra bedding and things I needed for my kids who stayed free quickly and with kindness.

Plussat: Rooms were nice and clean

Miinukset: The price was too high and pet fee of 75.00 was too high.

Plussat: Location, staff, and comfort were A-1.

Miinukset: No free, hot breakfast.

Plussat: Pool table! Location !

Miinukset: Hair in the floor !

Plussat: Nice, clean spacious room.

Miinukset: Acoustics is a little loud on lower floors if you are trying to sleep in.

Plussat: what sucks is no breakfast. Even the paid breakfast sucks

Miinukset: breakfast, breakfast breakfast!

Plussat: Great staff and customer service

Miinukset: The bed didn’t seem clean and the sheets were on the top of the comforter which I thought was weird. We always carry our own covers, which we used. We had a very long day and just wanted to rest at ease so I did not complain to the front desk especially since we were leaving the next morning.

Plussat: Clean and modern room. Close to highway. Friendly and helpfull staff. That there is a pool on the hotel (bur could have been a bit lager).

Miinukset: Pool was a bit small.

Plussat: Nice brightly lit spaces, bar, reasonable prices on food and drinks, good use of space in the room and not cramped. I am 6'3" 250lb man so I like the room/bath layout.

Miinukset: the room had a slight smell and the carpet felt a tad damp, it may just be the Columbia SC humidity or the air unit may need a tune up.

Plussat: The place was very nice.

Miinukset: No indoor pool

Plussat: I loved that it was close to all the shopping and restaurants.

Miinukset: My biggest pet peeve was the bathroom door. It’s made in the barn door style. You don’t get much privacy. Also is there is not enough parking spots.

Plussat: The staff and location.

Plussat: Great desk staff and pool is great!

Plussat: This property is conveniently located, in outstanding condition and the staff is courteous and well trained.

Plussat: Loved the décor. Great location. People who worked there friendly and wonderful.

Miinukset: Ice machines did not work but they were renovating.

Plussat: The beds

Miinukset: The road construction

Plussat: Location, room nice and clean.

Miinukset: The coffee maker didn't work.

Plussat: The style and comfort

Miinukset: Gym was closed, no breakfast and our room was very far from entrance

Plussat: I arrived at 1 in the morning and the guy working the desk was very friendly. The next day I had called an Uber to take me to my friend's tailgate spot and the turnaround time was going to take a while. While I was waiting, the hotel van returned and was taking a family to the stadium and I asked the driver if he could take me. It all worked out as I was able to get to meet up with friends in a shorter amount of time. The hotel was decorated very eclectic in theme with the gamecock decor. The shower seemed to have been remodeled as it appeared as new. Spa type dispensers for shampoo, conditioner and body wash. Student IDs were used as room key cards.

Miinukset: The carts to carriage luggage did not operate very well. Very difficult to navigate on the thick carpet, especially when I had to go a long way down the hall to get to my room from the elevator. It didn't even push straight when empty.

Plussat: Comfy beds. Great location.

Miinukset: No tub or jacuzzi. Shower head was not removable. No balcony. Ridiculous prices for drinks/food downstairs. Surprise $10 charge for parking

Plussat: Very comfortable bed and bed linens… Newly decorated and full of surprises! Keurig coffee makers in rooms.

Miinukset: When we reserved, this hotel was called the Carolina Inn and offered a complementary breakfast. When we arrived it was under new management and there is no complementary breakfast.

Plussat: The decor is fabulous, great location for UofSC campus! Can’t wait to visit more of these hotels in other cities!

Miinukset: Super friendly staff, they love talking about the Graduate concept! Very clean, bed & pillows were very comfortable and the towels were super soft!!

Plussat: The bed was very comfortable and the towels were extra soft.

Miinukset: Parts of the building still undergoing renovation.

Miinukset: In the middle of renovations so limited access.

Plussat: The rooms were clean and comfortable! Love the remodeling that was done.

Plussat: The Location

Miinukset: It was under construction for remodeling so there were certain amenities that were not accessible.

Plussat: Bed was super comfortable, especially after 10 weeks of army training

Plussat: Wide variety continental breakfast.

Miinukset: The pool was closed and that was the specific reason for booking at this location.

Plussat: The hotel was great. The staff was very friendly and helpful. The room was clean.

Plussat: Cleanliness, friendly staff!

Miinukset: Large,clean rooms and bathroom. Will stay again!

Miinukset: So annoyed at housekeeping and front desk!! I called for a late check out the night before our check out and they granted my husband and I 12 noon check out... early in the morning a maid cake banging on the door.... SOOO NOT OKAY. Tell your housekeeping this is an on going issue! Look at the reviews!

Plussat: Dining area was kept so clean. The Staff was excellent. Pool area was clean. My Family had a ball.

Miinukset: We had to ask them to service the room on day 2. It was after 3p and no one serviced the room #214

Plussat: Everything was beyond what I expected

Miinukset: Nothing

Miinukset: Not being informed about extra charge withheld from bank account until after check out, was a charge I had not plan on having while on this trip which made money a little tight.

Plussat: Very clean, comfortable and satisfying accommodations!

Miinukset: 1. Elevator did not work. We were located on the fourth floor. Hard to navigate with luggage. 2. Stayed here just 2 weeks earlier, and returned because it was such a good experience... but same room cost $50 MORE! 3. Uggghhhh.... sad and most unprofessional... maid/cleaning staff were fighting with each other with raised voices!! We had anticipated a quiet stay.

Plussat: Kids loved the pool, plenary if green space to walk our dog.

Miinukset: Very close to highway, which was convenient but very loud outside. (Couldn’t hear traffic once inside the hotel.)

Plussat: I really enjoyed my stay. I really enjoyed the staff and their communication skills

Miinukset: Nothing

Plussat: I like how the room was clean

Miinukset: The king size beds those rooms had no bath tubs I was disappointed

Plussat: The breakfast was good and always hot.

Miinukset: Nothing I enjoyed my stay.

Plussat: clean and very accommodating to the patrons.

Miinukset: N/A

Plussat: Great free breakfast

Plussat: The lady at check-in was great....I'm sorry I didn't get her name

Plussat: The staff was the friendliest I have ever encountered during a hotel stay! We were spoken to every time we came through the front door and they gladly helped with any requests we made during our stay. We were visiting family in the area and they accommodated our request to be close to family also staying in the hotel. The breakfast was nice. The bathroom exceeded our expectation. Lots of little touches that made the stay nice, such as the shampoo, conditioner, makeup remover wipes, etc. We will definitely be staying here when visiting the Columbia area again and also recommending to friends/family. Thank you Holiday Inn for a wonderful stay!

Miinukset: Would love to see the floors become hardwood/laminate throughout since we travel with toddlers! No complaints though since the carpet seemed to be very clean.

Plussat: The room bed and staff were excellent

Miinukset: Body wash was empty and hair dryer is terrible. Arthritis makes it almost impossible to use with no on button and the hot settling will burn your hair and the cool setting will never get it dry. You can do better.

Plussat: Location

Miinukset: Night Desk Clerk was somewhat abrasive! Not friendly at all.

Miinukset: Bathroom needs blower/stronger blower and mirror that does not fog up. Mini fridge should be standard In room and not an option I only became aware of on arrival in the room.

Plussat: Front desk staff

Miinukset: Nope

Plussat: Breakfast was excellent.Everything was clean and well maintained.Staff very friendly and helpful.Close to main highway.

Miinukset: More parking spaces.Too many worker trucks taking much of the parking with commercial vehicles.

Plussat: The location was great and the breakfast was outstanding.

Miinukset: AC unit was the type that was either on or off and was noisy. Very disappointing and had a negative impact on my sleep.

Plussat: Nice room with a full-size fridge. The room was small, but the kitchen and working area were enough for a single business traveler.

Plussat: Room was great! Breakfast was great and staff was great!

Miinukset: No

Plussat: It was clean, modern, excellent use of a small space, without making it feel small,very friendly staff. Not too far off of hwy 26 but not close enough to hear traffic noise.

Miinukset: Fridge opens towards the wall, should open towards the kitchenette. Elec outlet in kitchen not accessible -something blocking the prong holes. A lot of Dorian evacuees, manager wouldn't allow late checkout, they had available rooms, not very Christian.

Plussat: Cleanliness & staff was on point

Miinukset: No

Plussat: How it over exceeded my expectations of the overall room cleanliness and amenities of the room!

Miinukset: Everything was excellent!!!!

Miinukset: Price to high. Should be $120

Plussat: The room was amazing and the front desk was professional and very courteous. I plan to return very soon.

Miinukset: Nothing at all

Plussat: a good stopping place for the night. Beware. the site said pet friendy. But then they wanted $---- a night for an 11 pound dog. This information should be included

Miinukset: Great staff...great room...will definitely stay again!

Plussat: Rooms are comfortable with good workspace and a full-size fridge with kitchen area. Breakfast is better than most hotels.

Plussat: Great rooms! Comfortable bed. Super nice bathroom.

Plussat: Quick 1 night stay very comfortable and clean

Miinukset: Room was cramped - sofa bed is just a little too close to the main bed