Microtel Inn & Suites by Wyndham Columbus North

Awful.

The staff was polite, manager was a jerk.

Found a bed bug in my & had a bite on my hand. When alerting the front desk I was asked if I wanted my room switched, no.. I wanted a full refund and a new hotel. Took 30 minutes JUST to get in contact with the manager, they tried to give me a check instead of cash (I paid with cash) knowing I was out of state, not to mention the manager was a complete jerk and told me it was not a bed bug I found and actually tried to use google to assure me it was not a bed bug. It most definitely was. I was NOT refunded the one night we stayed because according to the manager "the room was clean"... so, I called corporate and my refund is pending. Otherwise, the staff was polite but do not stay here! We lost all piece of mind, hoping and praying we didn't bring bugs back home or to.the next hotel. We ended up at The Hamtpon on the base and it was worth every penny! The Microtel was disappointing