Columbus hotellit lähellä Central Ohio Fire Museum

Plussat: Beds were nice and the pool when we were able to swim

Miinukset: How much I paid and how little we could use the pool

Plussat: The staff is extremely friendly and the pool are was clean. It was delightful there was plenty of opportunity to grab complimentary snacks and drinks. Absolutely wonderful stay with children

Plussat: Location

Miinukset: Price

Plussat: They upgraded our room to a double queen suite.

Miinukset: The swimming pool closed early. There was no cable the entire stay so no TV at all. And the Internet was down for a couple hours. Then in the morning when we wanted to get back in the hot tub from last night they had just refilled it so it was ice cold.

Plussat: Western scrambled eggs. Three free drinks at night Popcorn.

Plussat: The whole stay there was nice the lobby was very inviting, the staff very accommodating, and the rooms are very clean. Thank you

Plussat: The dinner and breakfast

Miinukset: No

Plussat: It was so beautiful!

Miinukset: We loved everything

Plussat: Location, free breakfast and dinner buffets. Nice pool.

Plussat: Free beer and breakfast

Miinukset: No

Plussat: Great customer service. Great location. We love the 5:30 kick back dinner as well as the complimentary breakfast. Have stayed there 3 times now and will continue to in the future.

Plussat: The staff was very respectful to us.

Miinukset: As we were getting ready to leave to go home. We found a bed bug in the bed we did not sleep in.

Miinukset: We paid for our room back in November, and approved a charge for the valet, which we received an invoice for. Now there is an additional charge in our account, with no explanation for the charge.

Plussat: Great staff, clean room, comfortable beds. The hotel is centrally located with parking making much of downtown accessible.

Miinukset: The restaurant has a lot left to be desired. The food isn’t memorable especially when there are so many other innovative dining options in Columbus.

Plussat: Stylish Modern design

Miinukset: Skywalk to Convention Center allowing us to completely avoid wet & snowy weather

Plussat: Dinner at the restaurant was very good. Some of the best chicken wings I have ever had.

Miinukset: I do have a complaint. My wife and I tried to grab a cart after eating breakfast to take with us to load up as we packed. But we were told we could not take a cart and required a bus boy to take one, which is fine but we still had to pack up and use the bathroom before heading out. Its understood you want the bus boys to take a cart up and down an elevator but I'm pretty sure I could have handled it and I would have liked the option to either use a bellboy or handle it myself.

Plussat: Staff was friendly

Miinukset: Charged for parking with the understanding it was $18 for valet with no in and out privileges. On final bill, charged $33. It was explained the $18 was just for the day, didn’t include overnight. Sign wasn’t clear. When I confirmed at checkin, no overnight piece was explained. Not happy!!!

Plussat: Location

Miinukset: My wife got some bug bites. They moved our room but never heard if they found anything

Plussat: The location was perfect. I only stayed in Columbus because of a flight cancellation and to be able to walk out the front door to all of the bars & restaurants was awesome.

Plussat: location

Plussat: Everything all the way down to the customer service.

Miinukset: I didn’t stay long enough, for I love my stay.

Plussat: Staff was very friendly and asked if ok to communicate via text which I like.

Miinukset: Thought it was strange that a cleaning associate came to our room. We only stayed one night and had not checked out yet, so not sure why they would come to our room.

Plussat: Location

Miinukset: Bathroo flooded both days

Plussat: everything was great. good location and great service/room

Miinukset: nothing

Plussat: Loved the location, loved the building, great continental breakfast, really nice room, very polite and helpful staff!

Plussat: The hotel was nice and well kept,the location to Nationwide arena was great.

Miinukset: Parking is $ 27.00 per night I understand charging a fee but that fee is high. We went to a concert and came back to hotel at about 11PM,I went to take shower and we had no water,I called the front desk and they stated that the water was off until 6 AM to do repairs and I asked why we were not informed and they stated that notes were delivered to rooms and I said we did not get anything,then I asked why we were not told this when we checked in and she said someone should of said something and then she realized that she checked us in and she said she was sorry for not telling us in advance.She said water would be back on by 6 AM. I woke up at 7 AM and went in the bathroom and the water was not on yet I called and she stated that it was going to be a few more hours,I asked what we were suppose to do for showers and using the bathroom and she said they made an agreement with a gym a couple of blocks away to use their bathrooms and showers,and if I wanted she would have someone bring bottled water up so we could use the bathroom,she said all you have to do is pour the bottles of water in the back of the toilet to flush it. We checked out and left.

Plussat: The hotel was amazing. They talked a lot about the property being an old bank and gave us some information. The hotel room was amazing set with a kitchen and everything you could possible need.

Miinukset: One thing that I did not like is the water was warm. It would not get hit enough for a comfortable shower.

Plussat: The service staff was nice, the hotel restaurant / bar was nice, access to the power gym was nice.

Miinukset: I requested double queen beds and got a king bed and a sleeper sofa. We made it work but it wasn't what I requested and paid for.

Plussat: Free shuttle to OSU game!

Plussat: breakfast was good though it was typical of any other hotel

Miinukset: bed was supposed to be a queen but it was really a double there were not enough trash cans in the room toiletries provided were only good for one person

Plussat: Our room was very clean. The hotel was very quiet.

Miinukset: The pillows were not comfortable. I had a very hard time sleeping. The mattress could have been better as well.

Plussat: Very clean, friendly and helpful staff. Beautiful lobby area! Easy to find and very close to all events in the Columbus area.

Miinukset: Breakfast - eggs were rubber like. Other then the eggs there was a good section of breakfast items to choice from.

Plussat: Check in

Miinukset: No water the whole stay. The waterpipe to the whole hotell in the basement had broken. They were working on it. The staff didnt even offer a discount, or a complimentary stay. This is a big company, and could have done something.

Plussat: The bed & ladies at front desk

Miinukset: The fact valet got paint on my 2020 2wk old car that we paid to have valet, was discounted for 2 days of valet(wasn't enough) they scraped up our window to get paint off, all paint was then STILL visable which we had to get removed upon arriving home! , no breakfast like stated at check in! We were told to wake up vome down a meal (as advertised would be boxed and bagged due to the virus issue) we were handed 2 banana, and no juice, coffee or anything! no cleaning was offered, was told no upon asking and to leave our garbage outside the door after it sat in our room for 2days . Sheets not given, asked to have them changed was told they weren't doi.g that on days we were there. Pretty gross really. I change mine at home every other day...shower was broken needed fixed on arrival, the "store" was like 5 shelves of over priced .50 snacks. Asked for more coffee never came, no ice available. Oh anytime we walked out someone was begging for money,smokes.. I complained sa.e guy was still there when we came back out!

Plussat: Easy distance to walk back from Nationwide Arena. Great little neighborhood off the beaten path. Staff was extremely friendly.

Plussat: Architecture and location. The building is an ornate old bank that has been converted to a hotel. The architecture is stunning. The location is also terrific with plenty of good restaurants in walking distance. Breakfast was above average.

Miinukset: Parking. There isn't any place to park nearby without paying by the hour or you can pay the hefty $24 per day valet fee (plus tips). I know it's downtown, but they should make those valet spots available for a fee instead of valet only. I felt trapped.

Plussat: Bed was very comfortable, room was clean, Starbucks coffee in-room, view of downtown was fantastic. Front desk staff was very friendly and happily accommodated my room request. Noon checkout time.

Miinukset: Finding the garage and valet was tricky, but garage was connected to hotel. Bathroom could use updating.

Plussat: The front desk staff was wonderful and even helped me switch rooms after the first one was too high for me

Plussat: Location was great. Very clean. Helpful staff at front desk. Shower did ok.

Miinukset: Did not like flat pillows. Stiff sheets. Small bathroom. Sink faucet water output was dismal.

Plussat: Big room, nice and quiet, knew I wanted away from elevators, nice environment

Miinukset: Parking!! $33

Plussat: location was fantastic

Miinukset: No

Plussat: There was no breakfast

Miinukset: No food available at time of stay

Plussat: The view from room was spectacular! We also loved the location as we were able to walk with no problem to the aquarium

Plussat: The toilet wasn’t working, had to remove the top of it to push the flush button every time it needed to be used.

Plussat: Everyone was friendly

Miinukset: Everything was great

Plussat: Monica at the front desk was absolutely amazing! Very helpful, and very friendly.

Miinukset: Found a few left over things from previous guests.

Plussat: Clean rooms, friendly staff, excellent views, and comfortable mattresses were nice

Miinukset: The doubles felt small, but I knew I was getting doubles when I booked, so it was fine

Plussat: Being on top floor and the many windows in my room

Miinukset: Parking but it is downtown so eh

Plussat: The building itself, the lobby and everything inside the hotel is beautiful. The staff was very nice and we were happy that there was valet to take care of our car. The room was clean and the bed was comfortable.

Miinukset: Our room thermostat didn’t stay at the temp we wanted it to so the heater/AC unit would kick on (what seemed like) every half hour and would make this really loud rattling sound the whole time it was on. Didn’t sleep good at all.

Plussat: Great location. We stayed for my sister's wedding so as a group, we had a lot of rooms. The staff was super friendly (esp the housekeepers), they let us check in early, rooms were clean, there were no complaints.

Miinukset: It was all good.

Plussat: Room service was fast and staff was nice, The room was clean. I liked having the laminate floors. The evening staff during the week was very friendly and polite.

Miinukset: The room was clean. The bathroom could have been cleaner. The was stuff stuck on the toilet bowl rim and on the sink handle. It almost appeared to be toilet paper that got wet and then dried. I am thinking it happened when someone was cleaning. I am sure they thought it would be flushed away, but seeing the same stuff on the sink handle made me wonder if the same rag was used on the sink and toilet.

Plussat: Nice mattress

Miinukset: Parking!!!!!

Miinukset: Older hotel. The floors are uneven, the bathrooms are gross, I asked housekeeping to change the bed linens and they did not do so. Parking is not included, no breakfast. They put us in a an ADA room and water from our showers for all of the bathroom floor. Do not stay here. Not worth the value.

Plussat: It was beautiful and well managed! Loved the service!

Miinukset: It was great no problems at all!! Recommending to my my family in Dubai!!

Plussat: The staff was amazing and upgraded our room for free

Miinukset: Only one elevator was working so coming and going took longer than expected.

Plussat: Location was great and design was very nice

Miinukset: Very noisy rooms. Room very dirty feeling. Floor wasn’t swept and bathroom not cleaned prior to arrival. O one at front desk after check in to complain to. Shower know not attached to plumbing. Had to place it beside tub after each use of turning

Plussat: The bathroom was very nice. The location was nice

Miinukset: Rooms are not very sound proof. Could hear everything outside even on the 6th floor. Could hear people in the hallway. Parking is ridiculous! $30/night for valet or self-park. Stayed 3 days so 90bucks just to park. Sketchy people at bus stop by parking.

Plussat: Friendly and helpful staff!!!

Plussat: The rooms are so big, but the Bed is Amazing! It literally cradles you!! Oh and the rain shower was cool too!

Miinukset: Just the parking. It’s a little sketchy

Plussat: Prompt concierge service, charming building, wonderful location, clean, more room than we expected, very comfortable bed and size of bed, great coffee in room, quiet .. no complaints

Miinukset: We had no view in our room.. view is very important to me as a photographer.. no other complaints

Plussat: Faculty was amazing

Miinukset: I wasn't told of all charges

Plussat: Faculty was amazing

Miinukset: Not knowing all charges upon arrival

Plussat: I loved the renovations that were done so far, I think it will look amazing when it's all do. The room was gorgeous and was a great space!

Miinukset: They did not seem prepared for the of people that were staying there (long check-in lines, long elevator lines, and it was so hot in the lobby). My room service for breakfast card was never picked up on my first morning there.

Plussat: Rooms have been reinvented nicely as has the bar area and reception. But for me best thing is the fitness centre and the Peleton bikes. This is now my go to Columbus hotel.

Miinukset: Valet is quite expensive.

Plussat: This was the worst hotel stay I have ever had. They refused to comp us or move us due to the lack of services. Many people where not happy. The only ice machine that worked was on floor 3 and 11

Miinukset: The TV did not work, called the desk and they sent a guy up to fix it. We went out for dinner, came back and it still did not work.The internet did not work. There was no internet service. Had to take 2 different elevators to get to room. Very bad night

Plussat: Nothing.

Miinukset: Under construction. Was in next door building. Rooms dark and poorly lit. No shampoo or soap in bathroom. Asked for it to be sent. Ended up going to desk. Just a sad, tired property with an indifferent staff.