Columbus hotellit lähellä Palace Theatre

Plussat: I have stayed in 4 and 5 star hotels and the service here was absolutely exceptional, probably the best I have ever experienced. Thank you to the staff for a wonderful stay.

Plussat: Superb Art Deco building newly rebuilt to modern specifications. Great staff. Great rooms. Easy to park. Stunning interior. Bourbon and ice in the rooms. A lot of style.

Miinukset: Kinda loud when people walk through the hall, but quiet as soon as they go in their rooms. Can’t think of anything else at all.

Plussat: beautiful room, very clean star ceiling was very nice great valet service

Miinukset: nothing

Plussat: Most hospitable place we've ever stayed. Highly recommend.

Plussat: The shower was amazing!!! Room nice typical hotel room but clean and comfortable.

Miinukset: Thin walls!! Could hear into neighboring rooms.

Plussat: The location was very convenient to short North, COSI, and the Scioto river. The bar and restaurant were very nice. The room was well decorated and clean. The staff was friendly and helpful.

Miinukset: Parking was very expensive.

Plussat: From the moment we arrived, the staff was on point. They made us feel like VIPs and took great care of us. The room was roomy and very comfortable. We’d definitely return

Miinukset: Minor thing but the ac didn’t cool the room down enough for our personal liking

Plussat: Greatl staff, beautiful desing

Plussat: Clean, curtious staff

Plussat: Location and the decoration of the room. The whole experience was excellent.

Plussat: The staff was very friendly and helpful. The hotel was very well kept and clean.

Miinukset: The price. I’ve stayed at nicer hotels with more services included for quite a bit less.

Plussat: Great food at the Keep, friendly staff at check in and at restaurant and bar. Rooms are beautiful clean and modern! Quiet at night, and close to bars and restaurants, a bike path and parks.

Miinukset: Security guards were not to friendly.

Plussat: Staff was excellent!!!

Miinukset: One of the best 5 star hotels ive been to.

Plussat: Great food. Innovative menu

Miinukset: Nothing

Plussat: It is in the center of downtown and most restaurants, events and sight seeing is within walking distance

Miinukset: N/A

Plussat: A lot of spots to eat and drink

Miinukset: To far away from Ohio Stadium

Plussat: The room was amazing.

Miinukset: We arrived at 3:30pm which was after check-in time; however, the room wasn't ready. We did receive 2 drink vouchers, but still didn't get to our room until close to 6pm. I wish we would have received notification prior that the check-in was delayed. This would have helped with our travels.

Plussat: Location,clean,staff was great

Miinukset: I wish they had vinding machines on your floor

Plussat: The hvac scent when I walked in was memorable. Lovely. Comfortable bed. Clean . Easy access to shops and food Valet Wifi Umbrella

Miinukset: Happy hour cocktail . It rained the entire weekend. Board games for adults stuck inside lobby. No tbs station to watch march madness. Hubby was not happy.

Plussat: Staff was great. Very fun and comfortable environment. Will definitely stay again.

Plussat: It was very clean & the room was very spacious & comfortable.

Miinukset: The in room coffee pot was broken & the coffee they served down stairs was beyond strong neither of us could drink it and I like my coffee on the strong side.

Plussat: The breakfast was fantastic. Rooms and property were very clean. Staff was extremely friendly and accommodating!! Would stay again and recommend to my friends!!

Miinukset: Ice machines only on even floors but even that wasn't a problem at all.

Plussat: Very comfortable beds! Great amenities - gym, pool and patio area, buffet breakfast was delicious with many options.

Plussat: Location. Amenities. Good breakfast

Miinukset: Bed was too hard Bathroom sink outside bathroom

Plussat: Jonathan at the front desk was wonderful . So personable and helpful and he fixed a booking issue. The breakfast was incredible . A full and freshly made breakfast buffet. This place was a pleasant surprise

Miinukset: Sitting area part of room ( sofa , carpet , pillows) could use a good cleaning

Miinukset: Our room smelled like urine . It was terrible . We think a dog had uriniated in the room.

Plussat: This is a newer hotel in a great area that is close (but not too close) to campus. The free parking in the garage was a great bonus. The room was very clean with a large couch and plenty of mirrors. I would definitely stay here again.

Plussat: The facility was modern, super clean, spacious, and quiet. The location was great, and there was plenty of free parking available. Breakfast was delicious, with good options for someone on a limited diet.

Plussat: It was nice

Miinukset: Took too much money fr my card

Plussat: Spacious rooms,

Miinukset: No

Plussat: They did not have breakfestt unless you pay for it in the morning.

Miinukset: The rooms were okay but the furniture needed replaced.

Plussat: The room was very clean, staff was super friend, and the hotel is in an amazing location.

Plussat: The design/style of the room was unique. It was great having a table on wheels too.

Miinukset: I prefer feather pillows - foam ones are difficult to make comfortable. Would have been nice to have a mictowave oven in the room.

Plussat: The hotel itself is very clean and the food there is great.

Miinukset: They charged a card on my account that they were specifically told not to. Not once, but twice! These charges are still occurring even though it has been three days and this hotel has been contacted twice. I cannot get the general manager to call me back, but I did speak to the assistant manager who was extremely rude and acted like my issues were not ever problem. Our total amount of charges is now double the amount that our stay was supposed to cost. Not only did these charges happen, but they were also put on the wrong card (a friends because he checked in) which was told to me twice they had removed from the account and were using the one I have on file. A complete lie. Our room was somehow skipped over when the cleaning was coming through. I specifically asked for them to send cleaning to our room and instead of actually cleaning anything all they did was pull the covers up and straighten the pillows as well as leave a couple of towels on our counter. The garbage is were not emptied, the room was never vacuumed, the sheets were not replaced, nothing was actually cleaned.

Plussat: The hotel is gorgeous, especially for the price point. It felt more like a hotel that is at a higher level.

Miinukset: Difficult to locate.

Plussat: Downtown close to everything

Miinukset: Uncomfortable beds and small indoor pool for paying over $300 expected better

Plussat: The location was nice and a shopping plaza only a mile or two down the road.

Plussat: when I booked the room, I booked it for 6 people, 2 queen beds and a pull out couch that would sleep 6. the pull out was only a twin and the hotel said they didn't have a cot/roll away to accommodate the other guest, therefore making them sleep on the floor.

Miinukset: pull out couch sleeping more than one person

Plussat: Cleanliness of hotel.

Miinukset: The room was small for a king and a roll out sofa. The USB plugs did not work on either side of the king bed. The bistro was sort small with a limited menu. Room 332.

Plussat: room was bigger than the previous stay

Miinukset: didn't like the bistro size and location

Plussat: The bistro and courtyard outside were very good. The staff was super attentive. My room was spacious and clean.

Miinukset: The TV was not flexible. Couldn't watch it head on while lying in bed. Rather, I had to watch from a side view. It was tethered to the wall and could not change viewing angles.

Plussat: The bed was very comfortable

Miinukset: How expensive the beverages was

Plussat: Great pillows

Plussat: The hotel was nice and well kept,the location to Nationwide arena was great.

Miinukset: Parking is $ 27.00 per night I understand charging a fee but that fee is high. We went to a concert and came back to hotel at about 11PM,I went to take shower and we had no water,I called the front desk and they stated that the water was off until 6 AM to do repairs and I asked why we were not informed and they stated that notes were delivered to rooms and I said we did not get anything,then I asked why we were not told this when we checked in and she said someone should of said something and then she realized that she checked us in and she said she was sorry for not telling us in advance.She said water would be back on by 6 AM. I woke up at 7 AM and went in the bathroom and the water was not on yet I called and she stated that it was going to be a few more hours,I asked what we were suppose to do for showers and using the bathroom and she said they made an agreement with a gym a couple of blocks away to use their bathrooms and showers,and if I wanted she would have someone bring bottled water up so we could use the bathroom,she said all you have to do is pour the bottles of water in the back of the toilet to flush it. We checked out and left.

Plussat: The staff was great. Very helpful and friendly.

Plussat: Location. Breakfast.

Miinukset: Uneven temperature within room. Elevators didn't really work. Could have been cleaner.

Plussat: Staff was friendly, room was clean

Miinukset: The breakfast bar was extremely limited, the free transportation on city bus should not be highly recommended. The Whiskey bar was pricey for what you were served.

Plussat: The lobby was beautiful. Loved how they captured the authentic feel of years passed.

Miinukset: The elevators were really slow!

Plussat: The remains of the old bank, the staff was great, the bed was very comfortable

Miinukset: The cost of valet, no parking , no shuttle, my granddaughter was upset there was no pool.

Plussat: Everything. Room was clean, comfortable and well appointed. Staff was great. Enjoyed coming back from the KISS concert and relaxing with a few drinks at the bar afterwards. Excellent place to stay.

Miinukset: Nothing. Everything was perfect.

Plussat: Our room was very clean. The hotel was very quiet.

Miinukset: The pillows were not comfortable. I had a very hard time sleeping. The mattress could have been better as well.

Plussat: Check in

Miinukset: No water the whole stay. The waterpipe to the whole hotell in the basement had broken. They were working on it. The staff didnt even offer a discount, or a complimentary stay. This is a big company, and could have done something.

Plussat: Parking was to much

Plussat: Easy distance to walk back from Nationwide Arena. Great little neighborhood off the beaten path. Staff was extremely friendly.

Plussat: Architecture and location. The building is an ornate old bank that has been converted to a hotel. The architecture is stunning. The location is also terrific with plenty of good restaurants in walking distance. Breakfast was above average.

Miinukset: Parking. There isn't any place to park nearby without paying by the hour or you can pay the hefty $24 per day valet fee (plus tips). I know it's downtown, but they should make those valet spots available for a fee instead of valet only. I felt trapped.

Plussat: Staff was really Top Tier & very polite plus their appearance was very neat & professional

Miinukset: I paid $271 & some cents to stay in a broom closet with a shade. The online picture looked way bigger. NEVER AGAIN WILLIS .

Plussat: The bed is the best part of the hotel experience and honestly it is the most important expense in the room. Im away from home so the quality of my sleep on a high quality mattress matters to me. Then i like the windows open for air. Room was small.

Miinukset: Thought it was odd no dresser to put my clothes in. And sink space area is limited.

Plussat: Staff was friendly and efficient. Breakfast was excellent.

Miinukset: Bathroom sink was clogged. Room was very small, but we were there only one night so it was tolerable.

Plussat: the location to where we wanted to be was fantastic.

Miinukset: The front desk individuals including the manager were unprofessional. The room keys never worked. The rooms are entirely too small. Absolutely no amenities, yet pet charged an amount “just in case”. Shower had to be run got 10 minutes before there was hot water.

Plussat: Old Character. Good concierge and valet parking.

Miinukset: Not a very big discount as previous trips despite using blind hotel purchase option

Plussat: They had a good breakfast and the car was brought prompt

Miinukset: The room was small The bed had a dent in it

Plussat: very convenient location. very clean.

Miinukset: arrived at 3:45 p.m rude valet no rooms ready offered to leave bags phone call to let me know when room was ready 5:30 pm room was ready unacceptable never again does this meet your standards ? reply please

Plussat: Great downtown location

Miinukset: Very small rooms. Service was just okay.

Plussat: Very clean, modern and well maintained

Miinukset: Parking was a hassle

Plussat: Clean

Miinukset: Very small room

Miinukset: The rooms were small but it's an old hotel that's been remodeled so that's how it is.

Plussat: Staff were friendly and lobby was very nice

Miinukset: The room was very small