Hotel Gonzalez

La ubicación. Very well situated.

It would have been nice to know the Hotel was undergoing construction work and that the lift was not working if we had known we would NOT have booked. Furthermore the system for accessing entry into the Hotel after 4 p.m. was by entering a code on a security key mounted on the side. I saw more than one guest having to call the Emergency number to get someone to open for them.

The location is excellent, near the the mosque/cathedral, and the front desk people are informative and helpful.

The hotel should perhaps not be open in winter if it cannot be staffed. On a Sunday night I went out to find the reception desk locked up and the front door closed. I did not know how to get out so called a number that was posted, another hotel. That person gave me the code to get back in, but I was given no warning this was to happen. Management should communicate things like this to guests. My room was very small and had paper-thin walls; the young woman next door screamed off and on all night. Undoubtedly stressed or simply crazy. The patio was filled with remodeling debris. The elevator did not work. The manager should close the hotel, get the work done, insulate the rooms better, provide two pillows for the bed rather than one long pillow, install beds that are not like sleeping on concrete, and perhaps provide free coffee or tea in the morning to compensate for the inconvenience. Other hotels know how to do this better.