La Quinta Inn & Suites by Wyndham Cotulla

Bed was comfortable . Staff was cordial. But usually Away from the front desk. Friendly enough front desk but obviously not very well trained in customer service. Happy hour brisket was a nice touch. Although the presentation of the brisket and buns was nonexistent. Along with very undercooked fries, that would take very little time to be more appealing and be a more positive plus for your hotel.

Lots of human hair in the carpet ugh. In room Coffee maker wasn’t very clean. No bench or place to sit outside. Elevator was inoperative. Power outage most of the night which made room very uncomfortable. Television wouldn’t reboot after power restored the next morning. Toilet control handle had to be held through the entire “flushing” cycle. Had to clean the bath tub by hand to remove residual solids remaining from previous use. Noticeable black mold on shower/tub sealant. Very hard water at facility. Housekeeping vacuuming hall ways late evening. Some type of odor control system in the public areas Would be a positive step in my opinion.