Cotulla hotellia

Miinukset: The toilet was dirty with hair all over it!

Plussat: Even common areas were nice and clean.

Miinukset: Warm breakfast items can age. Maybe smaller prepared portions throughout the morning.

Plussat: Helpful, friendly staff. Clean room. Nice breakfast koo

Plussat: Always know what to expect; we will, except the pool was closed.

Miinukset: N/A

Plussat: The room had a fridge, toaster, stove with pots and pans. The bed was super relaxing, The staff was very friendly. Plenty of fast food close to the hotel.

Miinukset: I recommend bringing food. The local grocery store is very pricey.

Plussat: Well laid out room. Great kitchen with full refrigerator and freezer. Quiet

Plussat: The fact that the staff showed me my room before paying for it! Had a horrible experience at Super 8 Motel.

Miinukset: N/A

Plussat: Bed was comfortable . Staff was cordial. But usually Away from the front desk. Friendly enough front desk but obviously not very well trained in customer service. Happy hour brisket was a nice touch. Although the presentation of the brisket and buns was nonexistent. Along with very undercooked fries, that would take very little time to be more appealing and be a more positive plus for your hotel.

Miinukset: Lots of human hair in the carpet ugh. In room Coffee maker wasn’t very clean. No bench or place to sit outside. Elevator was inoperative. Power outage most of the night which made room very uncomfortable. Television wouldn’t reboot after power restored the next morning. Toilet control handle had to be held through the entire “flushing” cycle. Had to clean the bath tub by hand to remove residual solids remaining from previous use. Noticeable black mold on shower/tub sealant. Very hard water at facility. Housekeeping vacuuming hall ways late evening. Some type of odor control system in the public areas Would be a positive step in my opinion.

Plussat: Everything, since the Beginning staff was very respectful every was great holy consider staying there on my next trip.

Miinukset: Everything was great.

Plussat: Room fairly clean quick check in & out

Miinukset: Food quality cleanliness landscaping no whirlpool pool hate was torn off

Plussat: Breakfast was good. The location was easy to find. I also liked how nice the staff was.

Miinukset: I have no complaints. Everything was good. Maybe more tv channels would be nice.

Plussat: bed was comfortable and breakfast was delicious

Miinukset: there was nothing wrong.

Plussat: very clean friendly quiet

Miinukset: check out was 11, confirmation said 12

Plussat: Great location!

Miinukset: Beautiful place, clean and staff very helpful.

Plussat: Everything was immaculate. The staff was extremely helpful. We travel to Cotulla frequently and have decided to stay at Hampton from now on. Other hotels in the area pale in comparison.

Plussat: The hotel was great. Very friendly staff, great breakfast, nice clean room. No complaints at all.

Plussat: Ellie went above and beyond to make us feel welcome and assure that we had everything we needed. She is super friendly and so considerate! She is a gem

Miinukset: Nothing

Plussat: Everything was wonderful

Miinukset: Nothing

Plussat: Beds are super comfortable. Breakfast was great and fresh.

Miinukset: The parking area is crowded..

Plussat: Comfortable bed, great breakfast, friendly & helpful staff

Miinukset: Can’t think of anything

Plussat: It’s a very nice place to stay quite grate location, front desk very nice!

Miinukset: it’s always very busty / dirty needs lots of work on that, other then that very nice place to stay

Plussat: Nice big, rooms, clean rooms with sofa and kitchen.

Miinukset: I went down to breakfast with a half hour left in breakfast time and there was nothing left. They didn't refill any of the items as they went empty. Just left with cold cereal, very disappointed. To expensive a room for this level of service.

Plussat: It was very clean

Plussat: It’s comfortable

Plussat: It is infested with bed bugs Health dep should go and inspect it My experience was terrible!!!

Miinukset: Bed bugs

Plussat: Free breakfast, clean pool,rooms are large and accommodating.

Plussat: price

Miinukset: staff

Plussat: The room , the matress and the pillow

Miinukset: The only was the 2 spider in the bathroom , i have to kill , for me no was a problem but i think some other peaple ti is

Miinukset: There were a lot of cockroaches.

Plussat: Clean, nice , convenient and comfortable

Miinukset: N/A

Plussat: People were very friendly.

Miinukset: Mexican plumbing...toilet back-up.

Plussat: Very convenient to where we were visiting.

Miinukset: No swimming pool.

Plussat: Location

Miinukset: Check out

Plussat: Comfy bed. Room appliances great. Very quiet.

Miinukset: Lots of bugs and cobwebs in room. Walls and doors needed painting. It didn't feel clean. Towels were thin and felt old.

Plussat: Convenient to what i needed to do in Cotulla, TX.

Miinukset: Breakfast was awful. Not much variety and waffle batter was rotten. Also had alot pf trouble with key that night worker needed to come and open door and had to put us in another room.

Plussat: I forgot my fan (which I have to have in order to sleep!) and asked if they had one. The clerk said they didn’t, but then remembered some they had in the back that staff used. She let me have it, even helped carry it to my room! Great service.

Miinukset: Lights were very dim, especially in the restroom.

Plussat: It’s was clean!

Miinukset: Front desk ugly attitude, and the pool always “cleaning it”

Miinukset: Very clean and breakfast was good.

Plussat: My family and I went for a long road trip and needed to rest for the night. This was our second stay here. 2 years ago we did the same tour and stoped here as well. The rest was great

Plussat: Very understanding of work schedule very friendly

Plussat: We check in late at night and it was quick, there was a constable on duty and super easy to find. Right off the freeway.

Miinukset: Nothing

Plussat: Bed was perfect

Plussat: The location .

Miinukset: The room is old and dirty.

Plussat: Love how they understood my work schedule

Plussat: Staff was very understanding about work schedule will be staying again .

Plussat: It Meet Our High Expectation and a Very Comfortable Stay!

Miinukset: No

Plussat: Affordable price, my team stayed there after winning the World Series down in Laredo. Since we booked half the hotel the owner allowed us to have a pool party and bbq to celebrate our victory.

Miinukset: Water pressure wasn't too great but other than that all was great.

Plussat: The room and bathroom were clean. They also provide a variety for breakfast. The hotel was very quiet and the staff was very polite and professional. I would definitely stay here again.

Miinukset: The floors were very dirty and the room floors needed to be vacuum.

Plussat: clean rooms and excellent staff at registration. This place should be a 4 star rating

Miinukset: Everything was perfect

Plussat: Staff was great and responsive. Room was big with a quiet A/C unit.

Miinukset: They need to fix the exercise equipment or replace it. The treadmill and the elliptical machines were broken and have been for a couple of months.

Plussat: Didn’t eat breakfast as I wasn’t hungry and was anxious to travel.

Miinukset: Everything was OK.

Plussat: Location

Miinukset: Staff was unprofessional and had no knowledge or resources to fix issues we encountered during our stay.

Plussat: Location was great. Breakfast was good. Staff was excellent. Very friendly and helpful.

Miinukset: It could have been cleaner. Found food under dresser and the shower glass wall was dirty.

Plussat: Great customer service

Miinukset: When I got to the room 204 I believe. Soon as I walked in a roach was dead in the middle of the walkway. The sheets on the bed were dirty. You can tell they just used the same sheets. I was tired and walked back down to the front desk and asked for another room. They upgraded me to a jacuzzi suite but it again was dirty. The bed had clean sheets but it just wasn’t comfortable. Then the elevator broke. Overall, I’m not sure if I would stay again for $100. I’ll be back in the area soon will look into staying at a different hotel.

Miinukset: As soon as we enter the hotel, there was a lady laying in one of the couches in the lobby, she was with 2 kids. You could tell she was not a guest since we arrived at 12 am.This wasn't the image I was expecting to see at the lobby of the hotel. When we got our room key you can immediately notice the key holder was being reused, not big deal. As soon as we enter the room room I noticed the window had hand prints, there was a lot of dust in the bathroom where the towels were, hair from other people on the shower, stains on the shower that clearly make you think they didn't clean the shower. Also, the titles in our shower were coming off. The quality of our stay wasn't the best one, I did not enjoy it. I think they should have better standards for cleaning.

Plussat: N/a

Miinukset: No breakfast, could not connect to the internet. I was told to call the 1800 number and they told me they would call me back at my room, hour went by no call so I checked the phone and it wasn’t working.

Plussat: Very good value complimentary meals and beverages will definitely recommend and stay again love led our room.

Miinukset: The TV coverage could be expanded

Miinukset: They put someone else in my room with me in there

Plussat: Very clean nice rooms

Miinukset: Na

Plussat: Easy access / location. Staff were friendly.

Miinukset: The AC unit stoped working in the middle of the night.

Plussat: New and clean

Miinukset: Nothing

Plussat: Friendly staff, clean room. Check out time.

Plussat: Very clean , comfortable, great stay!

Miinukset: The clerk's were away from the desk a bit.

Plussat: Nothing.

Miinukset: Staff is very very rude and unprofessional, my room had dead bugs everywhere and the WiFi password that was given to me never worked.

Plussat: Parking lot really close to room

Miinukset: Old furniture

Plussat: Quiet place,

Miinukset: No butter for waffle, regular syrup, no bread, no regular sugar, bed spread had whole in them , people who does not speak English so that you can understand them

Miinukset: No coffe maker in they room.

Plussat: Location was good. Short drive for where we needed to go.

Miinukset: Toilet seat was broke, towel rack was loose, no way to hold water in spa tub, and smelled of cigarettes.

Plussat: Nothing.

Miinukset: Room smelled bad, like smoke. Hot breakfast was only waffles. Or choice of 2 cereals. Will not go there again.

Plussat: Everything was nice and comfy.

Miinukset: The cold water pressure in the shower, it didn’t have much. For those that like cold water like me, is essential.

Plussat: Every thing friendly staff

Miinukset: All goid

Plussat: There were regular vehicles parked in the handicapped lanes and access lanes, this is against the law and property should enforce this because other real handicapped patrons cannot park as needed. please address this with location...

Plussat: warm breakfast- the eggs had to be heated

Miinukset: after I checked in the desk clerk came running out and asked if I had a pet - I didn't. He said he would have to charge me $25 if I did - a little expensive for a pet friendly place. When I got to the room I found cat litter on the floor. They didn't clean too well for the last $25 they charged someone !!

Miinukset: They charged me an extra night I didn't use on the card I left on deposit some days after I stayed

Plussat: That the night manager was very understandable in returning my money due to the rooms not being clean.

Miinukset: First room was dirty and the second room was even worse, it had a kitchen in it with food all in the sink and all over the stove top.

Plussat: Nice Clean Room, clean linens and smelled clean Thanks for the Hospitality

Miinukset: No exercise room but no big deal

Plussat: The bed was comfortable.

Miinukset: The price was too high. We checked in passed midnight, no discount. We did not use the room for long less than 8 hrs.

Plussat: This hotel has 0530 breakfast, so I can eat before going to work.

Plussat: Location is ideal right off I35.The staff very helpful & friendly. The room was spacious & clean. We will go back next month. Thank u

Miinukset: There was nothing wrong with this Hotel. We enjoyed our stay very much.

Plussat: Breakfast

Miinukset: No outside access

Plussat: Staff friendly and location

Miinukset: Dingy washcloths

Plussat: Not much

Miinukset: Elevator down button on 2nd floor did not work. TV in room was broken. Washer was broken and staff knew and did not mark it OOO. Breakfast is paltry though advertised as hot (aka a waffle maker and little else). Grounds unkempt. Overall disappoint

Plussat: We have previously stayed at this hotel and the fact that they accept pets.

Miinukset: Booked accessible room form my dad (dementia, incontinence & barely mobile) and,restroom flooded; drain improperly built. Clerk refused to move or refund us; would only have water mopped up, violating privacy. Refused to provide mgr's ph#.

Plussat: Location Only

Miinukset: Elevator broken, room was-hot, smelled bad, bedding not washed prior to arrival, carpet was dirty. 1st night rm was not cleaned, my trash cans were full I had no toilet paper or tissues. Staff informed said he did not know anything about house-cleaning.

Plussat: The rooms and the location were excellent.

Miinukset: Yes I was on the second floor and it smells like cigarettes in the hallway.Also I was was given a one bed instead of what I had order. I was not able to pay in cash even though I had called the hotel directly and told them I would be paying in cash

Plussat: mirrors on wall

Miinukset: no

Miinukset: The room had not been vacuumed upon arriving and they never took out my trash that's all I had asked for them to do and for clean towels!

Plussat: good

Miinukset: no

Plussat: good

Miinukset: no

Plussat: We like the fact that it has a small kitchen

Plussat: Nice soft bed, kitchenette was nice, should you need it.

Miinukset: Description says hot breakfast, but there was no breakfast at all.

Plussat: The staff were very friendly and I would definitely stay there again. Close enough to walk and get some food.

Miinukset: Na

Miinukset: Air conditioner did blow enough air had to put a fan

Miinukset: They dont offer breadfast, no coffe maker in the room. No even a bottle of water.

Plussat: It was a nice set up in the room

Miinukset: The bath tub was disgusting dirty and the paint was peeling from the bottom of tub needed some maintenance done bad and it stank bad

Plussat: The big fridge, the TV, and the climate control were great. It was quieter than I anticipated. It's handy and close to restaurants, gas stations, and work.

Miinukset: The door fastener plate was unattached at the bottom, making opening and closing the door difficult. There was no coffee in the room. Checkin was a little rough, since the computer was not showing my reservation.