Hotellit lähellä Cuenca

Plussat: Helpful staff and great location to visit everything in Cuenca. Fabulous breakfast too!

Miinukset: Very very tiny room! And no windows. Also if someone is talking in the corridor or there’s a celebration on in the lobby the sounds carries through to your room

Plussat: Specially the garden and the restaurant. An oasis of tranquility in the middle of Cuenca.

Miinukset: Nothing

Plussat: The staff, including the owners, were exceptionally nice and helpful to us. That all treated Us like royalty. Everyone went beyond what would have been expected. The go teal is absolutely stunning. I loved our room (Royal) was large with a beautiful canopy bed. The common area with garden and restaurant was lovely. It was all decorated for Christmas!

Miinukset: This was a VERY minor point but it took quite a while for us to get hot water in the shower, .....but we did get hot water finally. We just had to run it a while

Plussat: The photos online did not do this hotel justice. It was even more beautiful in real life! The staff were very welcoming and helpful - definitely exceeded our expectations.

Miinukset: The Spa area can be improved in terms of having a relaxation area (chairs/sofa etc)

Plussat: Beautiful gardens, attentive staff. The hotel has an upscale feel with historic décor. Excellent dinner and breakfasts.

Miinukset: Garden Rooms are generally lighter, cooler, and more modern than the ones in the main building.

Plussat: I travel the world in my job. I am top status with Marriott and second to top with IHG. And, I also stay in boutique hotels occasionally. This hotel is fantastic! At the top of my list. Stay here.

Miinukset: The room was a bit cool at night but I would stay here again in a heartbeat:

Plussat: The setting was magical. We stayed in one of the garden rooms and I really just wanted to sit in the garden and literally smell the roses. It was beautiful and very well cared for. The small details were charming-water bottle at night , notes and candies left at turn down in the evenings. We had to leave before expected and the concierge was a HUGE help changing all our flights and hotels

Miinukset: I entertained a group of friends in the dining room and the food did not match the price or the very nice service. It actually was the worst meal I had on a 2 week trip and was overpriced for the guality of the food.

Plussat: The bed was very comfortable. The location was the very best. Staff were great. Room 102 was very nice. Large bathroom and window that opened.

Miinukset: There is a bit of chair moving noise in a room below the restaurant but it really did not bother.

Plussat: Excellent service and the restaurant. Very well located. You have all you need. A very pleasant stay.

Miinukset: Maybe remodelarte rooms a little. Maybe changing bedroom decoration with brighter colors.

Plussat: The staff was so helpful, friendly, and kind. Generous with their time and consideration.

Miinukset: Can’t think of a thing.

Plussat: Friendliness and a wonderful breakfast each day.

Miinukset: The staff went out of their way to be accommodating and friendly It was much like a botique hotel with them knowing your name when you came in each time. Their restaurant was excellent! Why I didn't give 100% was that our room (which had a wonderful view) was situated above where people met, and I guess continued their party ...sleep was diffucult.

Plussat: Location was excellent! Nice atmosphere and great staff

Miinukset: Location, ambiance and comfort

Plussat: Clean

Miinukset: Room under the kitchen, Very noisy at 10 pm. No shower cup

Plussat: Staff were exceptionably nice and efficient,wonderul view from room,being in the hotel felt like home.A little old fahioned,but so am I !

Plussat: Everything, the view , the staff , the room

Plussat: We loved our stay here. The location is great and the hotel is beautiful and very comfortable. A particular highlight for us was the very helpful staff who provided excellent sightseeing advice and even a birthday cake!

Miinukset: Nothing to complain about!

Plussat: Warm, friendly, helpful staff. Clean and comfortable rooms. Excellent location, charming décor and a nice complementary breakfast. We did not have a single glitch. I will definitely stay at Casa del Aguila the next time I am in Cuenca.

Miinukset: This is not a complaint. There is no elevator. We did not mind being on the top floor. There weren't that many steps but due to Cuenca's altitude the hike up the steps could make you feel winded at times.

Plussat: Decor and proximity to parque Calderon

Miinukset: Needs some house management . The bathrooms needs hooks , rooms need clothes racks etc

Plussat: Extremely friendly, helpful staff and Owner. Always ready to assist with taxi's, medical care if required and local restaurants. This hotel is clean, safe, and centrally located for visits to Cuenca.

Miinukset: Nothing

Plussat: We throughly enjoyed staying here for five days and would definitely stay again. The hotel is a beautifully restored colonial style house with many interesting features such as the small library, elegant drawing room, seating areas on the balconies outside and a courtyard with a fountain. It was a pleasure to spend time in the hotel. The owner and staff were charming, efficient, friendly and helpful. The location is ideal, in easy walking distance of all the points of interest in the town. Breakfast was very good and well presented. Room was clean and comfortable, with a good bathroom/shower and aircon.

Plussat: Centrally located in the old city center in the right side of the river. 1 block from the main square. Quiet and tidy rooms. Staff is forthcoming and helped choosing busses. Breakfast is good. Would recommend.

Plussat: The hotel is located 3-4 blocks from the center. It was perfect for my trip. I could make morning excursions and come back and rest before going back out. The staff was super attentive and helpful. A great place to stay in the city.

Plussat: Staff and owner fantastic and ready to help us with arrangements for our daily trips in and around Cuenca. Breakfast each day was superb and varied with amazing fruit and coffee / tea with a variety of egg dishes each day. Sensational location in city and close to everything and around 10 - 15 minutes front bus station for trips around the area.

Plussat: Felt like home! Staff were lovely and treated us like family. In the historic district, a few blocks from Parque Calderón. Absilutely no complaints.

Plussat: Excellent service, great location

Plussat: Amazing, amazing, amazing. Best hotel I have stayed in my entire holiday. Amazing staff, great rooms with loads of character and comfortable beds and so quiet considering where it is. Breakfast is delicious. The owner is also brilliant.

Miinukset: Nothing.

Plussat: Really nice staff, clean, good breakfast.

Miinukset: Dark rooms, no outside windows.

Plussat: The owner Alberto Ordóñez went out of his way to help me with suggestions of things to do and see , where to eat . He treated me like family !

Miinukset: Nothing !

Plussat: The breakfast was good with fresh fruit, juices, eggs and meat choices. The staff was excellent and eager to please....quick to respond to my concerns.

Miinukset: First off the bed was pretty comfortable but the pillow selections were terrible. My neck was stiff the whole trip. Next up is the shower...the water pressure was good but the hot and cold water kept surging where I was scalding or freezing. It was also very difficult to get in and out of the tub/shower access was a bit dangerous if you are not agile...especially so if the floor is slippery. Be careful if you are older. I am speaking of the single King size rooms on the ground floor.

Plussat: Hotel is beautiful, clean and is in he best location

Miinukset: Even the hotel has great... my experience with the staff is something that the hotel has to work on. The staff was very friendly with the foreigner guests, however as ecuadorian I had he same expectations, but it was not... when I requested the backyard bar to spend the afternoon after they say yes, they decided to close it for clean it and we couldn’t use it. During the breakfast time, the staff was very alert about foreigners needs, and they did not realize that we did not have cups and napkins in our table... and when I asked for it... they were very rude asking me my room number and days of stay. I felt discrimination to the ecuadorian guests, even we were a group of 7, and we paid the same price. Interestingly I live in the US, but at the time of the registration I used my address from Ecuador, without expecting that this could change my experience.

Plussat: Very comfortable and clean room. Good breakfast. Very kind staff

Miinukset: The restaurant was fine but not excellent

Plussat: Location

Miinukset: The rooms are dated and feels old /tired

Plussat: Its well situated in the historic center, walking distance from comercial and historic attractions, the staff was very welcoming and helpful, the room was nice and comfortable. the bathroom seem new and clean. It had nice inside garden for the kids to move a little and adults to seat. My family had a great time.

Miinukset: the room had tub in the middle, and my youngest (1 year old) insisted to get in and finally got all wet (also wanted to go up the stairs making me very nervous). (Though no trouble with my 3 year old)

Plussat: Great location, very nice hotel, big and very comfortable room, great choice.

Miinukset: Breakfast could be better.

Plussat: The room was huge! The location is great!

Miinukset: The food. The food. The food.

Plussat: This is a nice hotel in the heart of the historical centre within walking distance from all places of interest. It is located in a renovated old colonial house with a restaurant in the central courtyard where standard breakfast is served.

Miinukset: There was not nothing really negative to mention

Plussat: The staff was really good and welcoming, the breakfast was tasty.

Miinukset: It's a great hotel. But for the price tag you could get something a bit better.

Plussat: Wonderful location! Amazing view of Cuenca city from my room. Room is perfectly clean and confortable. Great breakfast!

Plussat: Everything

Miinukset: That it didn't have a pool. Nevertheless, it's a great place to stay

Plussat: Super clean. Friendly staff. Nice room. Great location.

Miinukset: Extremely small parking place. At the end I payed with credit card and the lady at the counter had to redo it three times. She kept charging incorrectcly, seems she has typing issues. Luckily I did check the voucher before leaving. Wasted 30 min because she didn’t even know how to fix it at first.

Plussat: We enjoyed the location, easy to walk everywhere in town. Parking available, one door over. The building is interesting and the staff great. Henry was very attentive and offered lots of information.

Plussat: This place has it all: very good breakfast under a glass ceiling, attractive decoration, coffee machine, spacious rooms and above all: style. We felt like moving into another world, which fits perfectly in Cuenca.

Miinukset: The location was not bad, but two blocks further down to the river would have even better. It is along a busy street, although the insulation works fine.

Plussat: Lovely historic building, convenient location, good breakfast, welcoming staff

Miinukset: Nothing

Miinukset: We both became sick after having had breakfast on the first day of our stay.

Plussat: Spacious room, clean

Miinukset: Hearing the doorbells multiple times at night Not in a nice part of Centro Historico

Plussat: Beautiful historic house with comfortable beds and the best hot shower ever!

Miinukset: Coffee - could have been stronger. And they should offer complimentary coffee and tea to guests throughout day instead of charging.

Plussat: It’s a lovely old hotel with beautiful common areas to enjoy. The staff were very nice and helpful, and my room was spacious and comfortable.

Miinukset: My room though spacious was a little dark and the bath/shower had some issues - no bath taps so had to fill with shower which was a little tricky with the layout. Also, nearly slipped over in the bath/shower as the glass screen was set in place and so had to hop in the top end which was sloped. Had a lucky save as could’ve easily taken the glass screen down with me, which could’ve been disastrous. Hope they fix it as very dangerous.

Plussat: We had a very early arrival and requested to leave our bags and see city. They gave us our room instead. No elevator and on 3rd floor. Bell boy ran our bags up. Breakfast exceptional with lots of choices. Room was clean. 2 bottles of water left for us each morning and wine, sodas, beer in refrigerator , availble for purchase. Coffee and tea available all day. Tour booked for us by receptionist was excellent. She also answered all our cultural questions and directed us to sights to see and online apps. Since we had a late flight out, we were offered the room for an extra hour. Can't daw enough good about it.

Miinukset: An elevator would have been nice. I would make a point to ask for 2nd floor room. High elevation makes it hard to breathe going up stairs.

Plussat: Breakfast was good. Room clean and staff very helpful.

Miinukset: My room was very small and it had NO view to the street. Apart of that it was clean and comfortable. I had some trouble with hot water, which was solved quickly. One of the shower shower doors was missing so the bathroom got wet when I showered.

Plussat: Excellent location! Very good service! Very nice staffs!

Miinukset: If Wifi is faster it’s better!

Plussat: The friendly & helpful staff. Trying local dishes for breakfast. Free tea and coffee whenever you wanted - welcome after a day visiting. The decoration and layout of the inside of the hotel. The location in the centre of town. Leaving our bags after checkout wasn’t a problem.

Miinukset: Nothing at all!

Plussat: Down town Cuenca, near Cathedral

Miinukset: A staff very kind, she guide me to a nice restaurant

Plussat: This hotel is very nicely located and has a good breakfast. The common spaces are beautiful.

Miinukset: Considering this is a 5 star hotel, it does not meet requirements one may expect from a 5 star hotel. The toilet was dirty and the hotel did not look like the picture and did not feel like a 5 star hotelroom. We got twin beds on our honeymoon. To be fair, they did decorate the room nicely.

Plussat: All the staff were absosolutely fantastic and all went out of their way to make our stay extremely pleasant

Plussat: Everything was awesome!

Plussat: The staff was really nice and attentive. Attention to detail was key for my husband and me to be impressed.

Miinukset: We were assigned the last room on the third floor.

Plussat: Location, free parking, friendly staff, decor, clean

Miinukset: Our room was not sound proof and could hear the TV and voices from Next room.

Plussat: Victor was wonderful. Arranged airport puck-up and our day tours. The breakfast was fabulous as part of our stay with fresh eggs & fruits. Wonderful restaurant (salmon salad) was to die for! Love the hotel location too. A block from the heart of Cuenta.

Miinukset: Bathtub needs its own faucet so we don’t have to fill it up using shower head.

Plussat: Hotel Santa Lucia is the best hotel I have ever stayed at. Period. It is in a fantastic, old, gorgeous building, with beautiful furniture and decor. It is in the very heart of Cuenca, and the staff was amazing. Don't stay anywhere else!

Plussat: The most comfortable bed I have ever slept on.The staff are very attentive to your needs.Great breakfast.Very clean and historic hotel in the old area of Cuenca.

Miinukset: There is a noisy paking lot behind the hotel.Quite often car alarms go off.

Plussat: As always: beautiful(ly decorated) house, excellent breakfast with lots of options to choose from, comfy beds, complimentary chocolates and water, attentive staff. Located only one block from the central square.

Miinukset: Even after our third visit and after making our suggestions, there is still very little room in the bathroom for your personal bathroom items. It still would be nice to have an additional shelf or something similar because the complimentary toiletries use up all the space on the washstand.

Plussat: Wonderful staff, very nice breakfast, terrific location!!

Miinukset: There was nothing we didn't like.

Plussat: Location was excellent, breakfast was great and staff were friendly and helpful.

Miinukset: The only thing that would have made it better is if they had portable heaters for the room.

Plussat: The staff was amazingly helpful and efficient. They were always asking if they could help and saw to it that we had everything we needed. The room was perfect. We were three ladies and actually had three beds! Daniel, Angie, Elizabeth, and Christian were welcoming and made us feel at home. I love this place and will stay there every time I’m in Cuenca. Highly recommend!

Miinukset: There was nothing I didn’t like

Plussat: great

Miinukset: sometimes the noise can be heard through the walls

Plussat: All breakfast, staff,location

Miinukset: Nothing

Plussat: Location, staff, and cleanliness

Miinukset: Noice issues. But it all depends location of your room and no drink specials (many places near by offers happy hour).

Plussat: This hotel is well located, close to the historic center, the staff is very friendly and they take care of your needs quickly. The breakfast is good consists of eggs juices, coffee, fruits and variety of breads, repeated every day the only thing that varies is the fruit juice.

Miinukset: the floor is wooden and very noisy, the beds are also noisy and the mattresses very hard for me, there are no hair dryers in the rooms, if you need one you have to ask at the reception, for being an old house the pipes are a little clogged

Plussat: Excellent location. Good breakfast. Nice interior. Helpful staff, available at any time of the day. Tea/coffee available free of charge.

Miinukset: Everything is very creaky in the hotel: stairs, floor, bed. Every move you make is followed by some crunch or creak, so neighbors always can hear you and you always hear them (for example returning to their room late evening)

Plussat: Beautiful old converted casa with interior courtyard integrated into the building. Four stories of elegantly appointed space with comfortable rooms, modern bathrooms, good internet and lovely murals and antiques everywhere. Clean, quiet, great location and great breakfast.

Miinukset: We were on the third floor, so there were no windows to the street. However, we did have a skylight and a window to the interior.

Plussat: This hotel is a real gem- tastefully decorated, excellent and attentive staff, and clean and quiet rooms. The hotel is also centrally located, but not on a heavily-trafficked street.

Miinukset: Not a thing.

Plussat: breakfast

Miinukset: I was bit by fleas and have been sick for a long time.

Plussat: Breakfast was nice. Staff are personable

Miinukset: There should be an option for "Do not disturb" or "No cleaning necessary", in order to be more economical and ecological

Plussat: Everything. Great customer service. Comfortable beds. Breakfast included. Parking included. Closeto Calderon Park and center of city. Everything is within walking distance.

Plussat: The loveliest place we’ve stayed in on our travels in Ecuador so far! A really attractive colonial style building. Perfectly situated for walking in the old part of Cuenca. Staff very helpful.

Plussat: The location was fine - and we found Cuenca totally charming. The first room we were shown only had a ceiling window and was on the 3rd floor so we asked to change and ended up in a very very small but charming room with a balcony. The rooms in the hotel are very variable in size and comfort.

Miinukset: Another couple we were traveling with had a very noisy room. After the first night they asked to change but were told no other room was available. When they said "I guess we'll have to give you a bad review on trip advisor" suddenly another room was possible!

Plussat: The bed was like a cloud. Clean and comfy.

Plussat: Spotlessly clean. Nice quiet room with comfortable bed. Shower was nice and hot with great water pressure. Friendly, helpful staff. I will definitely stay here again.

Plussat: Well located, easy to reach from Loja and close to tha Universidad del Azuavo.

Miinukset: Rooms cold n the mornings

Plussat: Excelent place. Great location.

Miinukset: Coffee could be better.

Plussat: Location is excellent, the hotel lobby is beautiful, artistically decorated, fresh flowers, huge chandeliers. The room was large and comfortable.

Miinukset: The breakfast wasn't the best but it was included. Didn't like the tiny sink in the bathroom but the building is old so to be expected. Didn't like how much water is wasted waiting for it to get hot

Plussat: Great position and great upgrade.

Miinukset: Late night it took long time to get hot water.

Plussat: They allowed us to check in at 9AM as we arrived at the city too early. Service lady was good at English and she helped us to figure a nice city tour.

Plussat: The hotel overal, breakfast and the attendants.

Plussat: Good location, clean and comfortable.

Miinukset: Hot water took a long time to get. No laundry or restaurant as advertised.

Plussat: Good breakfast, amazing location. They let us check out an hour late which was so nice of them! I can’t recommend this place more.

Miinukset: We accidentally went to their other property first since it has a similar name but they were super nice and helped us move to the correct hotel.

Plussat: The staff were very friendly, the location was superb, our room was very modern and comfortable. The breakfast was very good and there was parking too.

Miinukset: Only a small thing - the rooms looked internally into the courtyard, but they were still lovely rooms.

Plussat: Location and staff

Miinukset: The machine that makes the sickening sweet odor - way too much, it gave me headaches.

Plussat: Location and cleanliness were great! Staff was helpful and very polite/friendly. Coffee and tea offered all day.

Miinukset: The wooden floors in our room were very noisy/creaky sounding, every step you took. The noise from the reception area carries throughout hotel. Make sure you have a noise reducing app (fan app) on your phone for white noise. Breakfast was the same every day. Bowl of fruit with a small amount of yogurt and granola and your choice of eggs and a basket of assorted breads.

Plussat: Clean , location ,staff

Plussat: Location, helpfulness of staff.

Miinukset: The transfer rate from the airport was three times as much as a regular taxi. I understand they don't set the rate, but they could suggest you take a taxi instead.

Plussat: Super helpful staff, and extremely clean

Miinukset: Great continental breakfast, but I miss cheese or Ham

Plussat: Location

Miinukset: Room Next to the lobby

Plussat: Lovely hotel, friendly staff, especially Dalia.