Hyatt Regency Dallas At Reunion

Good view

I liked the unobstructed view of the skyline. The beds were comfortable. And the room was clean.

We had a problem getting the bathroom door open and so I called front desk before stepping out for dinner. They said they'd get an engineer to come out to take a look. When we got back, the sliding door opened once before getting jammed again. I kind of gave up and decided not to even bother another engineer since we were not there to engjoy our time and not get things repaired.

Customer service

I loved the location. Friday nights dinner at five-sixty was wonder full and the view amazing. Saturday morning we awoke and took a stroll through downtown dallas. And the shops on the 1st level were convenient.

So last weekends stay was all for fiancee....Shes been really stressed lately and i wanted to give her a night to remember.First off partially my fault, but i booked on prom weekend so parking was horrible. I actually ended up parking across the street from Reunion Tower. Then greeted at the front desk i find that they've stuck me into a double queen handicap room, not ok. After speaking with the young lady down stairs she apologizes and gives me a different room. Again its a double queen not the single room. I had booked. Then when i go to wash up before dinner at the five-sixty, the drain to the sink was clogged and water poured on to the floor. Kids at the prom were having fun on the balcony, they were laughing, screaming and enjoying theyre night. Unfortunately for us, we were located right above...