Kegworth Hotel & Conference Centre

Clean, spacious room.

The room was freezing. there was no sound insulation - we could not sleep until 2 pm

Location is not to bad seems nice and quiet breakfasts were good but could have included more items commonly found on a full English other staff members were polite and friendly

Refuse to give cashback and no cash point available cutlery and plates were dirty one member of staff very rude and miserable making the whole atmosphere awkward even other staff seemed uncomfortable around her. Rooms were either not cleaned or not cleaned properly and the room only had 2 plug sockets

The breakfast was good

The bedroom decor was of a poor standard, the bed was very uncomfortable, the pillows were flat, heating didn’t work, only one socket/charging point which was no where near the bed, carpet covered in stains, grout was coming out of tiles in the bathroom. We ordered a meal, waited 70mins until I complained, the food we were then given was not edible with no apology from staff! We had to go to the local takeaway!? Huge disappointment.