Derby hotellia

Plussat: Good location, very convenient for both the city centre and the park. And the midday check out is very welcome.

Miinukset: Being on an island in the middle of Derby's ring road means that it's a bit tricky to drive up to the door, or to turn around if you overshoot. Not a huge problem though, and nothing to put me off booking again.

Miinukset: The only black mark against the expereince was the lady receptionist who was on duty upon arrival - she was rude, uninformative about parking arrangements and unprofessional. Also, the car parking arrangements need to be more clearly set out on arrival and / or on their website.

Plussat: everything was great, staff, room, food, price no complaints

Plussat: Great location, near to the city centre. Hotel was comfortable and clean. Staff were helpful and friendly.

Miinukset: No parking facilities at the hotel. (We used Chapel Street Car Park, a short walk away, across the ring road).

Plussat: Good modern hotel, friendly staff. Well located near cathedral.

Plussat: good bar & restaurant. very central, rooms clean & well furnished

Miinukset: the lack of parking is very poor as the underground carpark is closed. there is no drop off parking to allow you to unload cases so you need to drive to the local carpark & struggle back with cases & children

Plussat:

Miinukset: No free parking

Plussat: All staff we met: reception, bar and cleaning, were very helpful and polite.

Miinukset: None.

Plussat: The staff were very helpful when I raised the concern below.

Miinukset: Other reports on the web site do not mention that the hotel is right next to the Inner Ring Road in Derby. Rather more than half the rooms directly overlook the dual carriageway, so I would suggest that anyone who has difficulty with traffic noise either go elsewhere or ensure that you get a room on the other side of the hotel. I was given a lovely room overlooking the Ring Road, which was quiet late on Sunday when I arrived. After being awoken at 5am by traffic, I asked the staff if I could have a room on the back of the hotel. I was given one without any problem and was happy with the other two nights of my stay. I would also strongly recommend that anyone with a car park it first, then walk 100m to the hotel.

Plussat: Very clean, with professional, friendly staff. Nice atmosphere, and nice new place. Room had nice full length windows, and was very comfortable.

Miinukset: Bar was expensive, but was very relaxing.

Plussat: New hotel in good location to amenities

Miinukset:

Plussat: Cleanliness of the room was great, a substantial complimentary breakfast was great

Miinukset: Bar drinks are a tad pricey

Plussat: Seemed to be brand new

Plussat: good value for money hotel.would stay again.

Plussat: The hotel had good facilities, was new and the rooms were comfortable and well laid out

Miinukset: The breakfast was middling

Plussat: The hotel was comfortable, clean and the breakfast was good. Although it is a budget hotel, in the same bracket as premier inn I would prefer to stay at the premier in as the standards and comfort are higher.

Plussat: Clean bright hotel, friendly helpful staff, close to event being visited

Miinukset: Drink prices in the bar were too dear.

Plussat: near to the football ground

Miinukset: poor choice of lighting in the room

Plussat: location very good. comfortable room.lovely shower!! friendly staff. let us check in early as room ready.definately will be back. pride pk 5 min walk

Miinukset:

Plussat: We often stay at B & B's with typically huge rather greasy breakfasts. It was nice to be able to choose our own breakfast at your hotel.

Miinukset: Re. breakfast. These days when we are told to eat 5 X fruit/veg a day, but the only fresh fruit there were apples. This is summer and there is plenty of good fruit available.

Plussat: Location convenient, room was fine and breakfast ok.

Miinukset:

Miinukset: I booked two rooms, one of which was supposed to be suitable for a disabled person. The gap between the end of the bed and the wall was too small, I could just about fit my electric wheelchair though. Their was mould in the shower although they said it had been recently refurbished.

Plussat: This was a comfortable relaxed stop off overnight before a flight.

Miinukset: I had a small hot snack in the bar at 1000pm which was welcome but I would have wished the standard of the fish cake to be a bit higher.

Plussat: Extremely comfortable bed and close proximity to the airport

Miinukset: very expensive drinks

Plussat: nothing

Miinukset: it was dierty !!!!!!!!!!!!!!

Plussat: Ideak location for airport

Plussat: It was convenient to the airport

Miinukset: Nothing

Plussat: atmosphere

Miinukset: kids running up and down hallway at 4-30am

Plussat: Distance to event at Donington Race Circuit

Miinukset: Pool was closed, which was one of the reasons we chose the hotel

Plussat: Only stayed a few hours due to late flight so really can't comment

Miinukset:

Plussat: Close to the airport

Miinukset: The price was extortion.

Plussat: very comfortable, friendly environment, from which to enjoy the onward journey refreshed and rested.

Miinukset:

Plussat: Nothing was to like except the location - very sad but true. Avoid this hotel at all cost!

Miinukset: A massive disappointment: to start, the picture on the website for the superior room is the one of the suite (as admitted by the assistant manager) - in essence the superior room is just a small regular room with an extra window. In order to access the SPA you have to walk through the bar, not to mention the maze of corridors... and walking through the bar in bath robe ready for the spa will get you giggling from the staff. For me the worse is the fact that I had to pour my own drink at the restaurant bar as the barman was incapable of pouring a kir royal (crème de cassis and champagne). I've had better service in an Ibis! Definitely not a 4* - terrible throughout so much that we only stayed one night and left early.

Plussat: There is not enough words to describe this spot. Me and my husband had the wonderful opportunity to stay at the Mariott Breadsall Priory. The view was awesome just like dream, and the room was very very comfortable. Our room was both garden and green golf course view. It was generally well decorated spacious and clean. We had a wonderful relaxing vacation. We enjoyed every second. We would recommend it, and we certainly would return.

Plussat: Early check in - large room for the children

Miinukset: Lots of stairs with buggy, cases and children

Plussat: we found the rooms to be very clean and a good standard of comfort, the pool was great for all the family to use and we would stay here again, though i must note that the food in the hotel was terrible and would certainly eat out next time even breakfast was just passable

Plussat: The staff were very considerate concerning my mobility problem and more than helpful at all times.

Miinukset: Between our room and the restuarant there were sixty assorted steps and stairs which made life awkward for one with a mobility problem, although transport by buggy was always available. We did find it very expensive and not quite as luxurious as advertised.

Plussat:

Miinukset: Our room was in The Mews and was freezing. We were very cold. Fortunately we were supplied with an additional heater which made it bearable.

Plussat: I got exactly what I expected from this venue. The Grounds and exterior were extremely well kept and a pleasure to arrive upon, parking was ample and easy. Plenty of help and advice was provide at reception and check in which was also a doddle. All of the hotel was in exceptional order and very well kept, a real credit to the staff. Food and refreshments were easily on hand on arrival too.

Miinukset: I was disappointed not to be able to arrange dinner on my first night as the restaurant was completely booked, this must be a credit to the facility but I advise you pre-book dinner on booking your stay. Noise from functions would have been an issue in my room if I were planning an early night, luckily I was not. The Spa area was good but I feel did need some maintenance, the steam room was not working for one.

Plussat: Fantastic breakfast and great service.

Miinukset: Slightly over-priced,felt a little misled and would have liked to have stayed in the main house.

Plussat: beautiful surroundings, good room and plesant staff

Miinukset:

Plussat: Staff were welcoming on arrival but I couldn't check in as my room was not ready- I arrived at 12 pm so I was not surprised.

Miinukset: Hotel overbooked and I was moved to an inferior hotel when i tried to check in at 11pm therefore I cannot rate this hotel. I was told that I was last to check in so that is why I was unlucky despite my arriving at 12pm and my luggage being put in the storage area. Overall very very disappointed with the service.

Plussat: The hotel was ideally situated close to the railway station for the purpose of my visit and for someone who had never been in Derby before.

Plussat: Staff helpful and nice but without the forced effect ypu get through training to be nice if you get my meaning. Food excellent. Plus best coffee I've had in a long while came from the barman. Dark room at night

Miinukset: Bit pushy on buying bottles of wine with evening meal. Cold shower curtain envelopes you

Plussat: Location

Miinukset: All satisfactory

Plussat: The Hotel was beautiful, clean and modern and I would recommend a stay here to anyone

Miinukset: Nothing

Plussat: The room was very quiet and comfortable and the staff extremely friendly.

Plussat: The central location and ease of getting to where I wanted to go.

Miinukset:

Plussat:

Miinukset: Bar prices and quite exorbitant charge for breakfast which we chose not to have.

Plussat: excellent and helpful staff

Miinukset: no

Plussat: The Food and Hotel staff, nothing was too much trouble it made the weekend

Miinukset: n/a

Plussat:

Miinukset: although discounted room rate breakfast was really expensive - 11-50 for continental!

Plussat: The meals at this hotel were excellent

Miinukset: Our room had a night storage heater and was very cold. We had to request an extra heater which they promptly brought to our room. During the night we could hear every 2 mins. a fan going off from one of the balconies outside so didn't get any sleep. We therefore curtailed our stay to only one night

Plussat: good location for the family visit

Miinukset: the bed was too hard!

Plussat: The dinner at the hotel was excellent and the wait staff were more than accommodating – they helped make the evening very enjoyable.

Miinukset: Really nothing to complain about. It is a very nice hotel and provided us with a great base.

Plussat: Staff were very helpful. I requested if we could just have soup in the restaurant at lunch time when they were setting up for the evening and we were able to, which was nicer than sitting in the open area.

Plussat: The rooms are comfortable with nice furnishings. Excellent breakfast and restaurant.

Plussat: Very little.

Miinukset: Reception, pool reception and restaurant recpetion were untidy and a mess of bits of paper. Pool chaging area was littered with janitor's equipment and materials. £144 for a dbl bed boxroom is ridiculous. That this is a 4* hotel is incredible.

Plussat: The food was outstanding, the pool and jacuzzi relaxing and staff could not do enough for you, and with a genuine smile always.

Miinukset:

Plussat: The rooms are comfortable and well kept.

Miinukset:

Plussat: Generally a nice hotel with a good atmosphere and facilities

Miinukset: French Onion Soup

Plussat: Pool area was superb

Miinukset: Nothing

Plussat: Very warm hotel, as it was freezing out side. Good parking, as it is in the city centre. Very modern hotel.

Miinukset: Tea and coffee cold, as it was in flasks at breakfast, but apart from that it was a good selection of food on offer.

Plussat: the whole hotel, staff everything made us feel very welcome

Plussat: It was warm, relaxing and very friendly, loved the hotel and will go back.

Miinukset: could not find anything wrong such a pleasant stay thank you.

Plussat: The location of the hotel is good for visiting the centre of Derby, and the rooms are of a good standard for the price

Miinukset: Following a dispute over the night I stayed/booked at the hotel, the resolution to this was completely unsatisfactory.

Plussat: The comfortable beds and free parking,all staff appeared happy!

Plussat: Free car parking

Miinukset:

Plussat: very central,smart hotel

Miinukset: no lift having to struggle up two flights of stairs with cases, finding after a whole night sweating that theirs a fan in the wardrobe.

Plussat: Easy access to town centre, nice bar, clean room

Miinukset: think your breakfast price is a bit expensive,hence all three times i have stayed i go to the little cafe next door

Plussat: It was lovely and warm

Miinukset:

Plussat: Nothing !

Miinukset: They forgot the alarm clock + newspaper + Staff at the reception very unfriendly + Too hot in the room because of the heat system, with an AC very noise!

Plussat: Decent breakfast. Funky decor. Nice big shower

Miinukset: Vomit on floor 3. Rooms hot. No air con. Minimal extractor fan in shower. Pricey. Expensive bar.

Plussat: The hotel reception, staff, bar and dining areas are modern, relaxed and staff are very attentative. The food is the best and a lot of it is pre-made and reheated on site rather than cooked fresh which is a disappointment considering the prices.

Miinukset: The hotels rooms are OK. However, this is the second time I have stay here and the air-con has not worked on either occasion and with the weaherbeing 25c+ this is a must. The facilities such as tv is disappointing also as remotes do not work properly due to missing parts etc.

Plussat: Good facilities, clean and comfortable, good value.

Miinukset: Could not alter heating in room as control appeared to be fixed; it was so hot it gave me a sore throat. I opened window but then had 24hr noise from railway station, although this was not a problem as managed to sleep through. Hotel situated in a very large business park/area with building work ongoing; got lost a couple of times. No signposts showing hotels.

Plussat: The rooms were very good modern and of a high standerd of finish. good that free onsite parking was available.

Plussat: Clean and tidy.Dinner in the restuarant was good

Plussat: It was convenient for the train station and the Pride Park Football Ground and had all the essentials for a short break.

Miinukset: The view from the room was of waste ground. We didn't get many towels (one hand and one bath towel for two people).

Plussat: Modern hotel, rooms small, bed not comfortable, staff pleasant, good breakfast. OK for 1 or 2 nights

Plussat: The room was really nice and clean. The location so close to Pride Park was great as the reason for the nights stay was to tie in with the game.

Plussat: Location was excellent for our needs as it was a 2 minute walk from the train station. Very clean and modern hotel with friendly staff.

Miinukset: Stayed in a twin room and the mattresses were very hard which did not allow for a very comfortable sleep.

Plussat: Well appointed funky hotel and room with everything needed for an overnight stay. Breakfast good Staff friendly and helpful

Miinukset: Outlook a bit grim at the moment as building work in grounds continues

Plussat: This is a new and smart hotel with a cheerful and enthusiastic reception staff. It is very convenient to the city centre and very close to the station. There is a generous car parking area and the access from the a52 and the city are very easy.

Miinukset: Some of the room facilities were basic - no bath - no hook to hang a towel or coat in the ensuite. Tap on the basin did not overlap the basin fully so tended to spread water over the adjacent surface. Early morning noise from the trains marshalled overnight in the adjacent sidings (motors started at 0500hrs)might disturb a very light sleeper.

Plussat: Excellent clean facilities. Good in room entertainment.

Miinukset: None

Plussat: The hotels location was good for the city and bars plus food. The staff where polite and welcoming. The hotel was very clean.

Plussat: the hotel was very clean and modern perfectly place for the city and shopping areas

Plussat: Very convenient location since close to rail station and town centre so excellent for theatre and shopping. Clean and tidy room with easily enough space for 2.

Miinukset: I know it was only a basic room but missed some of the things you take for granted in other hotels such as a clock and tissues. Only a very minor point and not bad if that's all I can complain about...!!

Plussat: Position ideal for those travelling by rail, with adequate parking for car travellers. breakfasts excellent value.

Plussat: Hotel was well placed for the station and for the southern side of the city. Room was clean, bed was comfortable.

Miinukset: Room was a little tired; the bathroom light had no cover (bare bulb), the shower control didn't work properly and the wifi wasn't working properly during my stay (management apologised, but that is little consolation). Also, room rate advertised on the hotel entrance was less than I paid, and colleagues staying at other (newer) local hotels of similar rating were paying lower rates than I did. The reception area was pokey and not suitable for meeting a client in the morning (a busy and public area) and the bar area was not available for this use as breakfast was ongoing. Having client meetings in a (used) bedroom is not terribly professional, but there was no alternative.

Plussat: The ice maker at the end of the corridor

Miinukset: Dust in my room

Plussat: everything

Miinukset:

Plussat: good room and reasonable price

Miinukset:

Plussat:

Miinukset: Prices for breakfast. reception staff hide behind desk. although unocupied reception staff did not meet & greet or speek when one passed. Lift painfully slow. Smell of paint on 1st floor. Smell of drains on approch to hotel (restaraunt side). Noise from restaraunt entrance next door. Only 3 milk and 3 coffee for 2 people over 3 days?

Plussat: Very close to the train station and very quiet.

Miinukset:

Plussat: Just served a purpose

Miinukset: Told there would be a shuttle and there wasn't

Plussat: good value for money

Plussat: On airport campus and had car parking facilities

Miinukset: The hotel provided me with all I wanted for access to airport

Plussat: Excellent location for the airport, the staff were very friendly and efficient and the rooms were well equipped and comfortable. We spent a very relaxing evening there and were also able to have something to eat, despite the late hour of our arrival. The buffet breakfast was also excellent.

Miinukset: No negatives.

Plussat: British breakfast with scrumble egg and sausages. Drinks and sweets services. 24h/24h desk. Near East Midlands Airport but more than 1 mile walk. Calm but we stayed in low season.

Miinukset: BOOKING_com false price for a 4 adult room booked. We had to pay 15 gbp per night/per adult if more than 2 adults in room. The 4 adult room was a double bed with sofa. Sofa bedding was not done, we had to do ourself our bed for 15 gbp per night/per adult supplement! Not enough light in the room. Old tv set, with all channels a little scrumbled.

Plussat: The staff were very friendly and helpful. The shuttle from the hotel was speedy and efficient

Miinukset: We ate in the restaurant but were dissapointed by the choice, partivularly as ran out of fish which was one of the 4 items on the menu. In addition the air conditioning leaked over my 5 year old's bed and he was forced to share a single bed with another adult.

Plussat: hotel facilties and location

Miinukset:

Plussat:

Miinukset: Breakfast was horrible

Plussat: Ease of checking in and out, self service breakfast.

Miinukset: Choice of breakfast, I would have preferred and better selection, a bit basic.

Plussat: comfy room, good breakfast, no problems arriving late.

Miinukset: Very much a business hotel. Could do with better directions from airport

Plussat: All you need is available. Very good employee! Extraordinary good shuttle! Thank you very much for service!

Miinukset: Directly at the highway

Plussat: Even though it snowed and the heating broke down the staff were very helpful and as the dining room was freezing breakfast was complimentary

Miinukset: It was unfortunate the public areas were very cold

Plussat: not a lot

Miinukset: room smelt of smoke

Plussat: location

Plussat: Courteous staff

Miinukset: Inability to provide a babysitter despite advertising this service on the hotel information leaflet.

Plussat: The staff were very helpful, friendly and courteous. We dined at the restaurant and although the food was average again the staff were most helpul.

Plussat: Price included parking and free transfer to airport

Miinukset:

Plussat: Good sized family room

Miinukset: Family room requested via online booking - this request not passed to hotel. Luckily, staff available to configure room on our arrival.

Plussat: A comfortable bed after a weekend of camping at the Download Festival.

Miinukset: N/A

Plussat: the bar and cafe area are nice and relaxing

Miinukset: the beds are really uncomfortable, i must have woke up 4-5 times during the night.

Plussat: Convenience and quality of service

Miinukset:

Plussat: It was really near to the airport.

Miinukset: We were woken up at 5am by the people in the room above us who then kept us awake for over an hour and a half. However, the receptionist was helpful when we phone him to complain!

Plussat: Large room, clean and quiet thick walls.We were not disturbed by nearby airport at all. Pleasant staff, nice decor.Helpful staff in dining room and reception.

Miinukset: Breakfast was buffet style and the cooked food was a little overcooked. Presentation of food wasn't up to continental standards, perhaps we expected more , as full breakfast was £10 per head- too expensive for family i should have thought..

Plussat: Quiet and relaxing. Good location.

Miinukset: Everything was fine.

Plussat: Reception were extremely helpful

Miinukset: Bar area not pleasant and staff not helpful

Plussat: good value,friendly staff and great bedrooms, restaurant a little quirky and food quality variable..............but better than most hotels at this price.

Plussat: Convenient location

Miinukset:

Plussat: Friendly staff and good food.

Miinukset: Car park too small

Plussat: I enjoyed everything about my stay - in particular use of the facilites - the pool was warm and inviting

Miinukset: only one thing - the jacuzzi was out of use at the time

Plussat: Everything

Miinukset:

Plussat: Convenience & quality of accommadation, great Breakfast and very comfortable

Miinukset:

Plussat: This hotel is ideal for short stays in the Castle Donington/Derby area and in combination with travel to and from East Midlands Airport. It's cheap but the staff are very friendly, the rooms are comfortable and clean with good bathrooms.

Miinukset: If you don't have a car and need to use public transport/taxis it's not a good choice because it's in the middle of nowhere (motorway services type accommodation). It's a pity there are loud, creaky floorboards on the first floor (we were ground floor and were woken a number of times by the upstairs guests).

Plussat: It was a very convenient stopover on the way home and was far better than Travelodge which we usually use.

Plussat: Good location, apart from room not being cleaned it was comfortable.

Plussat: Very close to the airport. staff were very helpful with giving directions to the airport and also to the village.

Miinukset: Nothing

Plussat: good location for East midlands Airport, staff very nice

Plussat: the Hotel is very clear and suitable for a family, the room can offer 4 beds, the staff is very gentle

Miinukset: There isn't conditioned air, it is very near to the main road and far from town, there isn't the restaurant inside, the breakfast is only continental, the coffee must be paid separatly

Plussat: clean & tidy room good value for money

Miinukset: getting a phone call at 3 olcock am to say there was a noise coming from room .we were getting ready for airport had children in the room !

Plussat: comfort, cleanliness friendly & helpful staff

Miinukset: disappointed in area where cooked breakfast was served felt like an industrial canteen

Plussat: We used the hotel prior to a flight from East Midlands airport so the facilities etc were not an important consideration for us. We just required a clean comfortable good value room which is exactly what we got.

Miinukset:

Plussat: It was only an oveernight stop for East Midlands Airport, due early flight.

Miinukset: Restraunt facilities poor as using service area and service not that good compared with your staff.

Plussat: Everything was fine!

Plussat: Very friendly and helpful staff. Lovely bedroom. Good dinner menu and breakfast. Would recommend this hotel.

Plussat: Very nice stylish hotel with very good fitness and swimming pool, tasty breakfast

Plussat: The style and character of the hotel. Very comfortable and clean. Spacious rooms.

Miinukset: The fitness did not have hours that were convenient for me. 24/7 would be ideal, but if it opened at 5am or 6am, that would have been nice.

Plussat: everything was fantastic

Miinukset: My only gripe was that the plates were cold at breakfast

Plussat: Good ,friendly staff and facilities

Miinukset: Room was very hot ,window hardly opened so uncomfrotable on a hot evening .bed mattress had seen better days but other than that everything else fine

Plussat: breakfast

Miinukset: old, uncomfortable bed

Plussat: Very comfortable good parking very good over all package

Miinukset:

Plussat:

Miinukset: It was supposed to be relaxing but there was cheer leading convention staying at hotel who did not respect that others were staying at the hotel and woke every one up at 700 am coaches shouting in corridor took over hotel no area to sit where it was quiet woken up overnight as well with the noise but i realise tis was not the hotels fault but i have never been anywhere where guests were so noisy.

Plussat: the relaxing atmosphere

Miinukset: the cold shower

Plussat: The staff were friendly and always greeted you with a smile

Miinukset: For some unknown reason the WiFi had no internet connection for the full 3 nights stay. This was an issue the week before and given the business use of the hotel. It was expected that this be resolved.

Plussat: The hotel was easily found and was warm and friendly the services offered were very good and the standard iof housekeeping were very good, night porter was very helpful on leaving

Miinukset: Nothing found to need improvement.

Plussat: Friendly staff, clean rooms

Plussat: Good location with car park. Clean and comfortable room

Miinukset: Nothing

Plussat: Very plesant nice staff good hotel , will stay again

Plussat: The hotel rooms are clean, hotel staff are friendly and the breakfast is great.

Miinukset: Some of the hotel rooms are still being renovated so they aren't all of the same standard.

Plussat:

Miinukset: The stairs were very dirty, they had obviously not been cleaned for several days.

Plussat: Nothing

Miinukset: Shower did not work. In room Broadband was NA.

Plussat: only the breakfast was ok.

Miinukset: our booking was messed up (someone couldn't read instructions from web booking). we did not get the correct rooms (one bed short) and one room stank of smoke.

Plussat: An extremely clean and comfortable hotel with friendly and welcoming staff. we felt that we got veryy good value.

Miinukset:

Plussat: nice and quiet

Miinukset: the night reception had a terrible attitude problem

Plussat: My single room was of the quality I expected (upon arrival), for the price paid. The advertised freeview TV was unobtainable, however, I did not raise the issue with reception, due to a meeting elswhere on the evening of my stay. When preparing to leave my room, I noticed stains and damage to both pillow cases.(Unacceptable at any accommodation).

Miinukset: The public areas were in dire need of refurbishment. The hotel bar was of a standard similar to hostel accommodation, with damaged light fittings, delapidated shelving and a filthy carpet running fully through the lounge area.

Plussat: A very Interesting & Unique Environment

Miinukset: There was a conference for delegates happening at the time of my visit and a few of them were stood at the front doors smoking (dont have a problem with this!) and were spitting, which I do have a problem with!

Plussat: Clean, crisp, exactly what it says on the tin, no frills good value, would definitely stay there again.

Plussat: Staff friendly & clean well equipted room

Miinukset: no complaints

Plussat: the location was easy to find and easy to get to Derby city centre..It was my second stay and I will be returning.

Miinukset: liked it all

Plussat: Cheap

Miinukset: (Double)room too small

Plussat: Perfect for a Business stay. Good value for money. The staff can't do enough for you.

Miinukset: Mattress wasnt great

Plussat: Very pleasent building quite, rooms were very clean and adequate for overnight stop.

Miinukset: Booked a double room but was given a single! Changed with no fuss but double bed a bit small for 2 people, hence spent most of the night not trying to fall out rather than sleeping.

Plussat: Was contacted just before my stay to confirm the booking and was offered packed lunches for the event I was attending. Was made to feel very welcome upon arrival and at all stages during my stay. Nice room, compact but well laid out and with good facilities. Lovely building and grounds. Secure parking. Great breakfast. Packed lunch was lovely and the supporting information on the event I was attending was very welcome.

Miinukset: No bad points as such, if I was picky I'd have liked a more powerful shower but that's being really picky!

Plussat: Good location, friendly staff, clean, beautiful building

Miinukset: Double bed was extremely small, no frigde in the room

Plussat: This was my third visit to this hotel and I can't speak highly enough of the service, the cleanliness and comfort of the room and the high standard of the facilities. Excellent value for money, highly recommended.

Miinukset: Unfortunately the hotel does not have its own car park and although there is a nearby public car park, it was closed for refurbishment during this visit.

Plussat: Beautiful Hotel - inviting entrance and reception area - magnificent staircase - a real wow factor. Perfect location - 2 minutes awayd from shoping, bars & restaurants. Staff really helpful - would stay here quite happily again.

Miinukset: Cocktail bar in reception area which we didn't use as the door to the cocktail bar was closed so didn't feel inviting. Rooms are beautiful but dark and TV is in an awkward place.

Plussat: I booked at very short notice and everything was ready and a thoroughly comfortable stay, no hassle good staff.

Miinukset: Desk a little cramped for working but I only booked a single room.

Plussat: The location

Miinukset: It was a busy weekend and arriving in the entrance to the hotel fighting our way through the wedding party who were blocking the entrance was difficult.

Miinukset: Terrible Sound Insulation - can hear every creaky floorboard in adjoining room and downstairs Disco to 12 midnight

Plussat: The hotel was great. Position was ideal. The rooms were really comfortable albeit a little small. We stayed in a Junior Double so perhaps the other rooms are bigger. The service in the lounge area and cocktail bar were good. The breakfast was included in our room rate so was great value not so good if you have to pay £15 per person. Would highly recommend especially for business travellers.

Miinukset:

Plussat: The hotel is very nice, clean, quiet, one of the best spots of Derby.

Miinukset:

Plussat: rooms are very comfortable. staff are lovely.

Miinukset: the room service took forever and wasn't great quality for 2 sandwiches

Plussat: Fantastic new hotel, quiet and tasteful room, comfortable bed, clean, close to city centre, excellent breakfast, friendly staff.

Miinukset: The only downside was lack of parking. There is a private car park 100 metres away, but this is pretty expensive. Information at the time of booking had suggested on-site parking so this was unexpected.

Plussat: Very clean & comfortable. Staff very helpful

Miinukset: Small room. Though I could have been o0ffered a better room considering the hotel was not full. The room was very small