Detroit hotellit lähellä Guardian Building

Plussat: seemed like the room I had was roomy, updated, and very clean. the bathroom looked like it had been recently renovated. The bed and bed linens, pillows were very comfortable. Nice lighting. Staff very attentive at desk and at entrance.

Miinukset: The restaurants downstairs were either very expensive, and mostly for meat eaters, or the other bar did not have any healthy food. If alot of people are there for business (i.e. not on vacation and therefore not there to indulge) would invest in more healthy eating venues.

Miinukset: We had a three hour wait in line to check in before the Lions game. Once we checked in, our room was not ready and we received no discount on the room for it not being available for the entire reservation time frame. The staff was slow and very unaccommodating. Completely unacceptable.

Plussat: Staff was extremely professional, hotel in general was very nice, including the room, pool, etc. close to all stadiums, restaurants...Will definitely stay again.

Plussat: -great response time -professional/courteous customer service -comfortable bed -spacious -excellent food -pool/jacuzzi -shower was amazing

Miinukset: -$30/day valet -small tub -internet fee (although they removed it from my bill) -pricey food -snack bar was locked, never figured it out -limited tv channels

Plussat: Lovely accommodations in an iconic Detroit hotel. Great bar, great restaurants, friendly staff, beautiful rooms.

Miinukset: Spa does not match the quality of the hotel. The space is small, cramped, and dark; the equipment mismatched and broken. Friendly staff, but disappointing experience overall.

Plussat: The overall décor of the hotel. The staff is extremely friendly!!!!

Miinukset: Luv everything

Plussat: The room was comfortable and very attractive. The bathroom was quite nice.

Miinukset: No free internet unless you joined Starwoods and when I did I got an email confirmation in Arabic! Which freaked me out. The desk staff said they didn't know what to do and maybe it was some problem with my email. I pointed out it was only the one from Starwoods. The breakfast staff were very attentive, but the meal was overpriced for the quality.

Plussat: Great location

Miinukset: Long check-in lines with little awareness of prompt customer service. No shower caps in the room! Difficult to procure any service. Inattentiveness even on concierge floor.

Plussat: Inadvertently booked the Westin in downtown rather than the airport but glad I did. Imposing, stately building and very good spacious bedroom.

Miinukset: room service hospitality of staff

Plussat: Very professional staff. The place is beautiful. Great location.

Miinukset: Parking was not included in the price.

Plussat: The dinner at The Roast and the friendliness of the staff, also the location.

Miinukset: Our view was blocked by a parking garage construction, but they did not charge us for our upgrade.

Plussat: Room was massive.

Miinukset: Continental breakfast was cereal.

Plussat: The staff was very friendly and accommodating to my needs. Great location and great building!

Plussat: Always great

Plussat: The room was huge and really nice with great proximity to the casino.

Plussat: the uniqueness and spaciousness of the rooms.

Miinukset: Our air conditioning only blew in the living area not the bedroom. it was just a little warm for sleeping.

Miinukset: The hotel needs a complete renovation. The beds were so old and uncomfortable, we ended up checking out at 6:00 am after a sleepless night.

Plussat: Location, size of room, decor of room

Miinukset: People mover near window.

Plussat: The staff was very friendly and accommodating

Miinukset: The room was very loud. Noises could be heard clearly from the hallway, next door and outside.

Plussat: All suites. Staff is always so attentive. Great location.

Miinukset: Continental breakfast sucks.

Miinukset: No pool or hot tub

Plussat: I liked everything. The Shuttle Driver was a hoot. Everyone was very friendly and accommodating. I will be back.

Plussat: Gorgeous room and lobby Centrally located Courteous staff Shuttle service

Miinukset: Valet parking is costly Mini bar offerings were costly

Plussat: Staff is friendly and accommodating

Miinukset: nothing

Plussat: Free parking, closeness to casino, beautiful view of downtown Detroit.

Miinukset: Room wasn't fully cleaned when arrived. Bed wasn't completely made, ice bucket had leftover ice/water in it, glasses were dirty, bath tub was dirty.

Plussat: I loved the restaurants especially the diner in the hotel , the servers were the best I've ever had!Which is saying alot since I was a server for 8 years , the food was amazing as well , you get so much! One hotel deck employee went above and beyond to make me happy after we had some serious concerns about our room! Also valet was great , very friendly and went above what they had to go help me out! Room service was also great ,so friendly !

Miinukset: MY room was so nasty , I stay in 5 star hotels anytime me and my wife go out and never have seen a room so nasty! I don't think anyone has dusted since the hotel opened! Hair on th the bathroom floor , in tub and shower ( it was not mine) !!! Sunflower seeds on carpet as well as crumbs (again not from me) food on the table , no suger for coffee and only 1 cup! The fridge would not get cold , I figured out why ( it's on a TIMER yes a TIMER) can you say cheap!!! Then the bed had hair in it (not mine) sheets looked liked they had not been washed! I did not even want to sit because everything was so gross !!! Chair at desk even had coffee dripped all over it, tile floor was caked full of black grime!!!! Hotel elevator and rooms floor smelled like pot , neighbors were so very loud! To get a clean room you must have to pay extra to get a floor higher in the executive level! This was my first time in Detroit and if I based if I would go back off of what my room was like it would be a 100% Hel l No! But I loved the atmosphere and restaurants and the city is beautiful , so I would go back just not ever stay here again! Heads up i am a smoker but my wife is not , I hate the smell of smoke any everywhere in the hotel smells like one big ashtray! Management really needs to step up and check on rooms before guests arrive and let go of employees who clearly cannot do there jobs!!!

Plussat: The room was beautiful. We enjoyed the free appetizers in the evening and the breakfast in the morning.

Miinukset: I wish there would have been a small refrigerator for our own drinks and leftover food we had from dinner. Food had to sit out all night and spoiled.

Plussat: Very nive place fancy rooms and clean

Miinukset: Very expensive

Plussat: comfortable bed, clean, friendly staff

Miinukset: noisy, horrible view from room directly looking at parking ramp

Plussat: Great room great service

Miinukset: Poor buffet staff. So smoky on casino floor it got hard to breathe.

Plussat: The rooms were nice..the casino, easy check in and out

Miinukset: Not much I didn't like

Plussat: The room was a amazing. The bathroom was beautiful. Bed was comfortable. Overall it was a Pleasent stay.

Miinukset: You could hear the people coming and going through out the night. Slamming the doors. And there were little black flies, almost like fruit flies, flying around in the bathroom and bedroom.

Plussat: Super spacious bathroom that was well divided. Large well appointed room

Miinukset: Will stay there again!

Plussat: Location

Miinukset: Under 18 cannot use pool and must be escorted by security to dine. Sold a double bed room, given a king with 1 roll away

Plussat: Great shower. Nice beds. Very friendly staff.

Plussat: service by staff and room size was big.

Miinukset: hotel was very smokey

Plussat: -Loved the pool and spa facility. the room was fantastic, loved the bathroom. access to restaurants and the casino were great as we did not have to go far to get drinks or food. -Drinks were very inexpensive and of good quality. Our cocktail waitress, Autumn, who worked at the Axis lounge was very very kind and hard working. she checked on us many times so we could enjoy our time on the couches without having to get up to order drinks. -we are a gay couple, and felt safe staying at the hotel. Although when I made phone calls I was called "Mr.Johnson" a number of times.

Miinukset: -there really needs to be a mini fridge or cooler that we can put leftover food and items in. we were traveling by car so a lot of our items would go to waste. -security guards at living room entrance, there needs to be more consistency in them knowing what all of the guest room key cards look like. we were questioned about being guests because we had cards that said "TAP" on them, and the security guard had only seen ones that said "AXIS" on them. plus no other guard stopped us like that. -having bathrobes in our room would have been a plus because we went to the spa so often but had to walk down in just bathing suits and wet towels.

Plussat: Everything you could ask for.

Plussat: i liked the staff a lot, and the casino aspect

Miinukset: no free breakfast? if i pay $200 a night for a room, i expect at least some fruit and cereal. but nothing other than coffee was provided.

Plussat: I was there for a wedding and it was centrally located to everything. The door men and valet were extremely personableand very nice.

Miinukset: I would have given it 5 stars all around, however, the front desk check in staff did not inform us of the shuttle provided by the wedding until asked and they did not tell us the correct times so we missed the bride walking down the aisle.

Plussat: The staff was very nice.

Miinukset: No fans in the bathroom, bed was so hot couldn't sleep even with the air conditioning running. One vending machine and it's not even in the actual hotel. I've spent less away other hotels and had better amenities. Very disappointed and will not be coming back.

Plussat: The room is spacious. Along with great walk in showers. Great casino but seemed like dance club more than about shows or amenities. Wonderful employees very helpful and curtious. Valet is highly recommended. The slowness of elevators after a sporting event is a downer but small inconvenience.

Miinukset: Few things that I noticed could be better. Lots of waisted space. Areas of casino seamed like could've been better. Wish they had shuttle to the two stadiums near by comerica park and ford field. Shuttle to and from airport rather than taxi would've been a great addition to the hotel. Overall 5 star hotel. Do wish they had all night buffet because most sporting events get out after their restaurants 11pm closing time but things that could be small upgrades to their hotel

Plussat: This place is amazing. They have it going on! From the great staff to the great rooms and to the great entertainment!! We are definitely staying at the MGM from now on when we visit Detroit!!

Miinukset: Everything was AMAZING!!!

Plussat: Staff & location

Miinukset: Beds

Plussat: Super close to the stadium, theatre, opera house, plenty of bars and restaurants. Close to the casino and Greektown. Very comfortable beds, great staff and great wifi.

Miinukset: Heating system wasn't working well and the restaurant was short staffed. But after complaining, the manager was apologetic and tried to make it up to us.

Plussat: Nice Rooms, Friendly Staff.

Miinukset: Parking NOT included. Cost isnt cheap.

Plussat: We love everything about the hotel that's why we stay there as much as possible.

Miinukset: This is the second time that we booked a king room and were given a room with two queen beds. NOT HAPPY!!!!!

Plussat: I was thrilled with the room

Miinukset: I didn't like the fact that valet gave me such a hard time to park my car I had to show him my email that my room was paid for

Plussat: Staff friendly. Rooms very clean

Miinukset: No safes in room

Plussat: The front desk staff were nothing but friendly and professional. They went out of their way to help with anything that they could.

Miinukset: The bar tender at The Grille could have been more pleasant and friendly. I was with a group of three and she seemed more concerned with some of the "regulars" and we were pretty much ignored.

Plussat: Great location walking distance from many of the great venues in Detroit also only a couple blocks away from the people mover which quickly takes you anywhere in the city you wish to go.

Plussat: The rooms were nice and beds were comfortable. The bar and breakfast areas were convenient and suprisingly good. Breakfast was great... hands down one of the best by hotel standards.

Miinukset: N/a

Plussat: Cleanliness and comfort are on par with the Hilton brand. Location was great, walking distance to bars & restaurants.

Miinukset: Price was high, while the location was good, valet parking was the only option for a steep price, and on top of that, a car was broken into while we were there parked in the valet lot. Not Hilton's fault, but for the price tag of the valet parking and the room, not something I appreciate worrying about.

Plussat: This spot becomes our first-choice hotel for downtown Detroit. Rooms are spacious and comfortable. Internet is fast and reliable. Breakfast is fine, especially the made-to-order omelets with a wide variety of ingredients available.

Miinukset: Parking is in an open lot adjacent to entrance, but there seems to be good security.

Plussat: We stay at the Hilton Garden Inn as much as possible when visiting downtown Detroit. It is a wonderful, safe, clean, great location hotel.

Miinukset: nothing