The Westin Bellevue, Dresden

Location is great, the hotel grounds and garden are so beautiful, the lobby area style and the old features are also so lovely. The staff at the reception are wonderful and so friendly.

The rooms are old, the wall paper is peeling of the walls. And the house keeping should never work in a hotel. During the 4 nights stay the room was never cleaned properly, tables were left dusty, glasses were not washed and left as they are, except for one day, they were kept upside down to show that they were washed but they were not washed as the marks of cola from the previous night were still there!!! Normally in other hotels, used towels are folded back nicely, it is a small thing, but it makes the room feels a lot fresher. This was never done in this hotel. The tiles in the shower area were filthy, the white grout was brown, in some areas it was so easy to peel, yes peel off, a layer of filth that was left there for months if not years. The pillows were so thin, smelly, and so uncomfortable. Plus, they had no pillow protectors!! I can understand it when hotels get old and they go through refurbishment on phases, and clearly the room I was given, is scheduled to be refurbished. Thus the old furniture is acceptable, but dirty room and peeling off wall paper is not acceptable at all. The corridors are very dark, mostly not to make you notice the very old and worn down carpet. Breakfast is another disappointment, nothing had name tags in English and the choices were extremely limited particularly if you don't eat pork. And if you are a vegan then you'll starve in there.