Les Escaldes hotellia

Plussat: The staff were really lovely and we got a beautiful room with a jacuzzi bath for free. Beds were lovely and comfortable. Great location for shopping.

Miinukset: The decor was a bit dated and the room was a bit warm.

Plussat: Room too small

Miinukset: Room and toilet too small

Plussat: Very nice accommodation with excellent service! Good value for the price!

Miinukset: The meal was a total disappointment

Plussat: The bed was bery comfortable.

Miinukset: We didn’t like the shower over the bath, and the room was quite small.

Plussat: Quiet room very well isolating street noise, spacious room and very comfortable bed, gastronomic restaurant, very rich breakfast

Miinukset: Pity there is no swimming-pool.

Plussat: Everything was perfect

Miinukset: Nothing

Plussat: Close to everything

Miinukset: There was a knocking sound the whole time i was there due to an error a customer made with regards to cold/hot water issues in the pipe.

Plussat: The food in dinner and breakfast. The staffs are fine and comportable.

Miinukset: The rooms are getting old. They need an update.

Plussat: Great hotel clean and perfect location

Miinukset: Breakfast is full of things but some of them not so tasty The coffee was bad and the omelet too

Plussat: Everything was perfect as always, I always go there when I’ m travelling to Escaldes or Andorra, great hotel, staff, parking facilities and everthing is close by

Miinukset: Nothing

Plussat: Hyvä kohtuullisen laaja aamupala. Erinomainen sijainti.

Miinukset: Ilmastointi ei toiminut.

Plussat: Great location and the breakfast was awesome.

Miinukset: The room was very hot

Plussat: Located next to the Caldea thermal facility and a 5 minute walk from the main shops in quiet area. Helpful and friendly staff good rooms and great rates.

Miinukset: Access a bit confusing and parking close but expensive

Plussat: Very clean and service very kind

Plussat: Very clean and great central location.

Miinukset: Nothing.

Plussat: I liked that the staff were very friendly and helpful .

Miinukset: Room service food was not great .

Plussat: Easy to find, car park opposite but remember to book in advance, Caldea a stone's throw, shopping street in close proximity plus restaurants that serve food earlier than 8pm. Reception staff were courteous and very helpful.

Miinukset: Blankets on beds- hygiene reasons. Room however was CLEAN. No stray hairs, muckiness on doors, walls. A bit of wear and tear, but I was comfortable with level of cleanliness.

Plussat: Comfortable, clean room. Coffee and tea in the room.

Miinukset: Took a long time to order dinner. Breakfast room was not capable to cope with all people who wanted to have breakfast. It is not very children friendly. There is no place where children can stay outside of the room. Children cannot play in the lobby near the bar.

Plussat: Bed was comfy

Plussat: Just a great location with everything provided as one would expect. Used hotel parking under the hotel - easy.

Plussat: Good clean modern hotel in an ideal location.

Plussat: everything

Miinukset: nothing

Plussat: Breakfast was amazing. Lots of choice on offer and fresh produce. Our (upgraded) room was lovely, nice big bed (king) and super comfortable. There was a mini bar in the room and robes for the poolside. Walk up the steps by the side of the reception and walk out onto the main shopping area, so the location was perfect. Once our issues were resolved we did enjoy our stay even if it was more expensive than anticipated. If all the charges were clear it would make choosing so much easier. Parking an extra 48 euros and pool passes and extra 28 euros, is a lot on top of the base cost.

Miinukset: Ok this is strictly the fault of the marketing. It is poor. We used the search function on booking.com to look for a hotel with breakfast, parking and a pool and up popped Golden Tulip, saying 'Free breakfast and parking.' Also it said, 7 euros per day per person to use the spa. That's ok we thought we don't want to use the spa, just the poolside. When we arrived the car park under the hotel was full - ok, first come first served, too bad for us, that's no problem. BUT it was not free and the public car park across the road is a staggering 24 euros per day (we were there for 2 days for an extra 48 euros was quite a sting). Feeling grumpy we went to check in. The guy at the desk was running through their process and said it's 7 euros to use the poolside. Eh? I was not very happy and asked to speak to the manager who was unavailable at that moment. When we got to our room, it was tiny - nothing like any of the photos on booking.com. ANYHOW. The manager kindly sorted out our issues by upgrading our room and letting us have free passes for the pool (we didn't even want to use the pool, just wanted somewhere to sit in the sunshine). I have to say they are really missing a trick with the rooptop. Yes there are a few loungers (4 if I remember rightly) and a couple of comfy chairs BUT there is no shade at all. I realise this is a winter resort but it was mid summer, 30 degrees and no shade. The rooftop could be the star of the hotel if they made it nicer. Lots of chairs, some sort of covering or brollies and a bar. The space is vast and just sitting empty, it is a waste of space. The pool is also teeny weeny and indoors, great for winter not so much for summer.

Plussat: All was perfect.

Miinukset: Swimming pool was not included on the Price.

Plussat: High quality breakfast. Good location. Spacious room.

Miinukset: Beds were a little hard. Room service food was barely ok.

Plussat: Sijainti hyvällä paikalla.Aamiainen hyvä.Uima-allas ei auki koko päivää siitä miinusta.Huone siisti.

Plussat: The staff was really friendly, everything especially parking was super easy. It is every central and the breakfast is more than you could ever wish for. Totally worth the 11€ extra.

Plussat: Kiiltävän puhdas, hyvä invahuone, autotalli helpossa paikassa ja hissi lähellä. Edullinen, samoin ravintola. Ystävällinen henkilökunta

Miinukset: Invaluiska tuli vain baarikerrokseen, jossa päivällä oli ovi lukossa. Henkilökunta tuli kyllä nopeasti avaamaan, mutta ilman tervejalkaista avun saanti olisi ollut vaikeaa

Plussat: Nice and clean room and good view from the room

Miinukset: Parking in hotel is not free be reade to pay 20£ per night

Plussat: Very convenient location, friendly staff and clean room.

Plussat: All right :)

Plussat: Excellent hotel. We had two connecting rooms for our family. Very quiet, pristine condition, comfortable beds, plenty of space. The buffet breakfast was very good, particularly as we needed to leave before most cafes etc opened. We reserved a car park and were happy to find it was secure and we could come and go easily without fussing with tickets.

Plussat: Location is good at the top end of the main shopping street . Hotel recently renovated

Miinukset: The air conditioning is not controllable from the room . Room is hot with windows closed and noisy with windows open. Had to ask them to increase water temperature in bathroom . No tea or coffee facilities in the room . Bath needs a shelf for soap etc. Not much ambiance . Parking overnight is extra. No heaters in ski lockers for ski boots.

Plussat: Everything! Very friendly and helpful staff. Spacious, interesting designed rooms. Option of connected rooms. Very clean. Amazing breakfast and hotel restaurant. Good AC. Nice cosmetics sets :) Water and candies in rooms.

Miinukset: It would be nice to have coffee/tea sets in rooms.

Plussat: Comfy room. Great bed and amazing bathroom. Loved the shower details and the sensation lights. Very modern fit out .

Plussat: Very new and nice facilities; convenient parking can take lift directly go room; wonderful breakfast! Will be the preferred choice for Andorra for sure!!!!

Plussat: Very modern and clean hotel in the city center. Nice rooms and breakfast.

Plussat: Breakfast was good. Location is great. Its less than 10 mins walk to shopping street. The area is quiet. The room is clean and comfortable.

Miinukset: It would be great if instant kettle is provided in the rooms. However there is a little struggle when sleeping as the rooms gets warmer halfway and opening the window to sleep doesn't feels that safe.

Plussat: Slightly outside of the main shopping area, but still only a 8-minute walk to the end of the strip. The modern rooms are super bright (lots of lights and light switches).

Miinukset: The room was extremely warm, even after turning off the heating. We had to sleep with the window open (February = near freezing outside).

Miinukset: This hotel is a scam and ripoff 5 star rating in my dreams more like a hostel . Who ever gave that hotel 5 * rating was high on drugs surely !!! We arrived at hotel with no one to help with luggage , staff where in casual civil clothes , The hotel was old and broken with carpet on the floor having rip and torne , the hotel had Nini room food service ! As they said they were doing building a new part of hotel they were offering a reduced service , there was no restaurant in the hotel only offering a digusting breakfast of brown old pinaple , cold pizzza ( don’t no why there was cold old pizza in a morning breakfast buffet !) The hotel had a charge of using the swiming pool considering they had a reduced service of food it was a digrace you have to pay to use swimming pool , like a public swimming pool ! The icing on the cake was I had droped my bag in the parking of the hotel right in front of the hotel and there was no cameras or security in the hotel and they didn’t even help to call the police etc

Plussat: The staff were very kind and helpful, they were the best part! I also enjoyed the breakfast. Very comfortable rooms, nice views, large bathtub. Complementary cava and cookies were very nice. Fancy atmosphere.

Miinukset: My least favorite part was the location. Walk to city center takes about 35 minutes and is quite steep, so I ended up paying for several taxis. This hotel would be better for relaxed travelers with less interest in seeing the city. While I was there, a couple things advertised were also not available, such as lunch at the hotel, and the piano bar. I got the impression that summertime is the slow season around here, because the hotel seemed pretty empty.

Plussat: The room is quiet large and very comfortable with a huge balcony. The bathroom is good and comfortable. Free parking place is excellent. Staff is good! The complimentary Champagne and chocolates in the room together with the hot Chocolate, churos and soup in the lobby is very nice! 10 min walk (descending) to the city center is very nice but getting up...better with the bus. Breakfast is nice.

Miinukset: The hotel is not for skiers unless you have a car - 7 min drive from Encamp (the longest funicular), than 5€ parking for the entire day (08:00-20:00).

Plussat: Rooms have a great view on the montains

Plussat: Large beds. Fantastic welcome gifts

Plussat: There was nothing I felt was amazing at all, average at best. While it was by no means a horrible stay there was nothing of the great things they lead you to expect, I regret not staying somewhere in town to be closer and MUCH more reasonable.

Miinukset: This hotel might have been 5 stars in the 90s but it is far from it now. Its badly run down and old, carpets ripped, worn through, cracked tiles in entire bathroom. Such gorgeous old tiles but cracked badly. and seems to be taking in guests regardless of its state, while they build a new entire section. There are only 3 staff, the furniture was clearly once lovely but is all threadbare and torn, worn out, broken. The chair in my bedroom was coming apart such that I squashed my fingers in the gap in the broken arm. There are no services, no milk or sugar in the rooms for coffee, no idea why and I really had to struggle to get some for the second night, which I had to carry to my room in a funny little teapot. There were really very few guests, normally this is ok, but they didn't seem to bother with much perhaps as a result. The beautiful piano lounge could have been stunning hotel was cold, no heating, not a sole there, empty trays for cocktail ingredients eg no lemon, no mint, nothing. Empty. The one lady who served the bar, breakfast too, tried very hard but knew nothing about drinks. The heated pool and spa they talk so much about is open only from 4pm till 9:30pm. Can't even get into the area. Would be good to know this so you don't plan a morning relaxing in the pool. We could not use it at all because we went to dinner when it was open! The view they rave about, why we chose the hotel, is no longer there. The new building is built right in the way of the view down the valley, you can only see this new block and not the town in the valley. Not a thing. They staff did try hard (all 3 of them) but the hotel is literally ripping people off now and should rather be honest and shut down while they rebuild new hotel or NOT charge 5 star prices. If someone is trying to have a luxury stay they will be so disappointed.

Plussat: The room size was good but the decorating severely outdated.

Miinukset: The shower floods the room. The staff says this happens in all rooms due to poor design. It flooded my clothes I had set out and the hotel told me it would be OK when I insisted they clean my clothes. At checkout they had the audacity to charge me! Also, they don't have the restaurants open at decent hours for travelers and don't bother to update the notification board that tells customers the hours of different facilities. Rude, arrogant and overpriced.

Plussat: Size of room was great.

Miinukset: Staff did not speak English. At check in one of the front desk ladies said the Cava and water was free. At check out I was charged for the water. Walking distance to downtown is far and tough - the return journey is a steep and sweaty uphill challenge.

Plussat: - comfortable and quiet room with stylish interior - welcome drink and sweets - window blinds that can be operated from the bedside panel

Plussat: Modern spacious room, nice bed, comfortable mattress. Good breakfast for a 4*. Location next to main pedestrian street with shopping.

Miinukset: Bathroom with limited space for toiletries. Parking almost necessary in the hotel at 17.5 euro per day.

Plussat: Everything was great, perfect location, parking available (17,5 eur), cleaning of rooms was very good, nice breakfast, but the top of all in this hotel is its staff, really very attentive and helpful, especially I want to ask a "big thank you" to Marcia that helped in million of my requests, resolved questions and provided 100% service.

Miinukset: The hair dryer did not work and in my opinion there should be another door or shower curtain in the shower so that the water splashes less during bathing time, but both not critical and about hair dryer I even not notified

Plussat: it's a big room for family, comfortable and illuminant, nice service, good location

Miinukset: there's a soap left in the bathroom

Plussat: Great location and excellent value for money. Lots of good shopping nearby along with plenty of choice of restaurants.

Plussat: The location is perfect. Right at the centre and easy walk distance to shops or restaurants. Bedroom was huge, 2 bathroom and a spare room with bunk beds, literally can fit up to 6 people with sofa bed. Room was comfy and clean also.

Miinukset: The wifi is a bit slow and most time got cut off, You have to move around the room to get better connection. Car park very small and tight so be careful.

Plussat: Great location

Miinukset: Bathroom flooded during a shower

Plussat: It’s very clean hotel.

Plussat: We were traveling as a family of four and were amazed by the room we were given. It had two twin beds pushed together for my wife and I in one room and another three twins in a separate room for the kids. Even had two baths! Great location for the downtown pedestrian mall. We were there in mid-summer and tried to imagine what Andorra la Vella would be like during the ski season.

Miinukset: Private parking was a little steep (17 euros).

Plussat: Location close to the shopping and centre. Big apartment with 2 separate bedrooms. Technically good equiped. There is even a clothes drying machine inside. A lot of different kitchen equipment.

Miinukset: Ants!!! Ants in the kitchen, living room and one of the bedroom. That was awful! Seems like they are getting there through the entrance door. Cleaning is very poor! All surfaces were covered by dust, floors seems not being cleaned since Ski season finished (3 months ago). A lot of dust under the sofa and beds, someones NAILS on the floor in the bedroom.

Plussat: Very large room with very comfortable bed. Staff friendly and having a car park at the hotel was a bonus. Only one street away from the main shopping area. Close walking distance to all the local museums and galleries. Fantastic walking tracks nearby along the river and also up in the mountains.

Miinukset: No fault of the hotel but the Wifi was down for over 24 hours so only access to the a internet was a free one only available on the main shopping plaza.

Plussat: The location was perfect and the breakfast was outstanding.

Miinukset: My mattress was like steel. The first night I couldn't get any sleep. The second night I had to put a thick blanket on the mattress just to get some relief. Also the bathroom leaked water every time a person showered.

Plussat: Breakfast was average, location was very good but the service was terrible.

Miinukset: Service, no English assistance.

Plussat: Water in Andorra is perfect! Breakfast was really good. Although cappuccino somewhy contained chocolate and juice was diluted.

Miinukset: Previous occupier forgot his dirty socks on balcony.

Plussat: nice location, parking and very good pizza.

Plussat: The location is perfect and it's just along the pedestrian street. However, the facilities inside are kind of outdated and the parking lot is not free. Overall, it's a good place for stay.

Plussat: Everything was great! Staff super nice, restaurant on site, convenient location, rooms with balcony amazing!

Plussat: Location could not be better, right on the Shoping Mile.

Miinukset: Room was a bit basic with no views, and breakfast was disappointing.

Plussat: Great location.

Plussat: Great & helpful staff, good breakfast, clean rooms... Excellent parking!

Plussat: the room and location after I found it

Miinukset: was hard to locate GPS got confused. the wait staff was a little preoccupied with each other.

Plussat: I had no complaints about anything apart from poor breakfast

Miinukset: Breakfast was a bit poor and coffee could have been much better

Plussat: Hotel staff went above and beyond to accommodate us when a fuse blew in the room.

Miinukset: A little bit of a walk to get to places but they couldn't help that!

Plussat: Very nice room,good breakfast,nice spa

Miinukset: No friendly staff, cleaning service very poor

Plussat: Really good breakfast and spa. A fantastic stay. I highly recommend it to everyone. Really good personnel.

Plussat: The spa downstairs is amazing. It’s a bit of a walk to the center of the capital but a good location away from the rush

Plussat: I enjoyed the spa here and in the morning the staff were happy to let me in to use the treadmill earlier than the opening time of the gym It was very kind of them to do this for me.

Miinukset: No parking at the hotel. Had to park at another hotel that was owned by the same people. The parking was secure and just a short distance (about 400 meters) away.

Plussat: The hotel is placed close to the river an near the big shopping street.

Miinukset: The bed was quite uncomfortable and the room not properly cleaned when we arrived. We mentioned it to the staff and they send someone, but she only made the bed.

Plussat: Surrounded by the Pyrenees, on the bank of the river, entrance to the pool.

Miinukset: In the town among other houses.

Plussat: Siisti hotelli ja palveleva henkilökunta.

Miinukset: Auton pysäköinti hankala, mutta löytyi kuitenkin paikka 13€ yö.

Plussat: Super friendly hotel receptionist

Miinukset: Nothing

Plussat: Fantastic help from the front desk - Thank you ! Breakfast and dinner were excellent ! I will definitely come back.

Miinukset: 1, We did not see the "off loading" parking in front of the hotel until we were told about it and had our clients get out in front of the main door on the very busy road - not ideal 2, Parking next to the pool was very tight - if we had a Renault Trafic it would not have fitted 3, Euro 15 parking per day for a resident with 2 x rooms was too expensive

Plussat: Beautiful , clean , worth to pay, and in the heart of Andorra La Vella . Opposite of the hotel there is a car park. Just stay here

Plussat: Clean spacious room with nice bathroom and toiletries. Room quiet and ample space for luggage and clothes. Excellent breakfast! Downstairs is a nice noodle restaurant. Friendly helpful staff. Location perfect right in the city center close to everything and close to bus stops and bus station. Excellent wifi!

Miinukset: -

Plussat: Location is perfect, close to the mile long shopping street & other items of interest. There is a large parking area across the street (15 euro/ 24hrs) Wifi strong

Miinukset: Nothing

Plussat: Selection of food for breakfast Location

Miinukset: Room very small. Staff didn’t know that Ireland wasn’t in the UK

Plussat: Great shower, comfy bed, clean room, kind and non-intrusive staff, good breakfast.

Miinukset: Awful window views could be an issue in long stays. Not our case though.

Plussat: Having an UDON restaurant with a door connected to the hotel was an excellent choice. The shower was so big I guess 4 people will fit in!

Miinukset: Anything wrong about it!

Plussat: Erinomainen sijainti ja siisti hotelli.

Miinukset: Seinät ohuet, viereisestä huoneesta kuului selvästi läpi kaikki puhe.

Plussat: Nice apartment. Very good location.

Plussat: aamiainen hyvin monipuolinen. tavaraa joka lähtöön. Sijainti loistava. Naapurissa erittäin hyvää itämaista ruokaa tarjolla. Andorra on hyvin siisti maa.

Miinukset: Huoneessa oli ikkuna joka oli sisäpihalle , no good.

Plussat: We like everything, easy access to the town and public parking opposite at an extra charge

Miinukset: Everything is good in this hotel

Plussat: Fantastic location, in a great wee town. Receptionist was so helpful, giving all the information needed for our stay. Overall, 10./10 I will be back

Miinukset: I can't fault this hotel.

Miinukset: hotel viellissant

Plussat: A large variety of food items at breakfast. The location was perfect for shopping and traveling by bus.

Miinukset: I was not refunded with breakfast paid for the last night since we had to leave early for a transfer to Barcelona.

Plussat: Parkkihalli oli halvempi kuin parkkialue ulkona

Plussat: fantastic breakfast and nice diner for very good price. Room was comfortable and very clean providing all needed amenities. nice and friendly personnel

Plussat: The view from the window - the mountains. Located one step from the main shopping street. It has its own parking.

Miinukset: Parking price :) The price of parking, turned out more expensive stay.

Plussat: Big room and views

Miinukset: Aircon is very weak and centrally controlled floors are vinyl on concrete and bathrooms need paint and maintenance- is an old style hotel which once was probably very flash - parking at 20€ per day is over 30$australian - and a bit much on top of the bill even though Andorra hasn’t got much space - there isn’t really any other easy way to get there with luggage unless you are touring on a bus

Plussat: Location, staff.

Miinukset: Last night after 1am noisy company decided to party. It was impossible to sleep and reach reception via phone. Instead of sleeping and relaxing I've spent half an hour with my wife trying to fixure it out. Finally we've spent the rest of the night in another room on the next floor. Still it almost ruined our night cause of our early bus.

Plussat: Location is goods

Miinukset: Too long to check out , slow internet

Plussat: The great hall and children corner

Miinukset: Room is a little old, smelt not so good, AC not working very well

Plussat: The location is perfect. Right along the main shopping boulevard. Everything is at hand. Shopping. Food. And the staff here are excellent. The welcome we got at Reception was first class. And we think this hotel offers extraordinary value for money. Look no further.

Miinukset: What isnt to like? You're in Andorra! Although an in-room kettle and tea making facilities would have been welcomed.

Plussat: Lovely hotel. The room and the bathroom were much larger than expected, and the bed was extremely comfortable. The lobby even had pool tables if people wanted to play snooker. The location was okay, just near the main shopping strip but probably a good 15 minutes walk from the bus station. The staff were very friendly and helpful. It was much better than we expected for the price and we would stay there again next time we go to Andorra!

Miinukset: We had the dinner buffet for 14 euros and probably would not do so again, the food wasn't high quality and there wasn't a big selection, and drinks weren't included.

Plussat: Aamiainen oli oikein hyvä. Paljon paikallisia vaikutteita ja jokaiselle oli jotakin.

Miinukset: Henkilökunnan kielitaidot olivat vähän rajalliset, mutta toisaalta kaikki tarvittavat asiat saatiin hoidettu hyvin.

Plussat: Great location. Nice spa. Good breakfast.

Miinukset: Front desk staff overworked. He was very helpful but he needs help.

Plussat: The location.

Miinukset: No working air con, very expensive parking.

Plussat: Excellent everything

Miinukset: Nothing

Plussat: Good location, secure parking for motorbikes. Room was excellent and massive bathroom.

Miinukset: Starters are a bit expensive but still tasty.

Miinukset: We booked a hotel/room with aircon, and the hotel turned of the aircon all the time we were there, and it was burning hot and very very uncomfortable in the room, when we asked why the aircon is turned of, the answer was that they first will turn it on when there is 27 c outside, in that altitude - come on.

Plussat: Hotel was at the center of Andorra La Vella. There was a concert in the park and mobile shops held nearby the hotel.

Miinukset: Though the hotel was situated at the city center, it's still a long walk due to the fact the hotel is in the inner end part of the street. It takes 30 minutes by food to reach the bus terminal.

Plussat: Location

Miinukset: Air conditioner did not go cold room way too hot unbearable.

Plussat: Good location

Miinukset: Staff were rude. We’re happy to serve everyone else before us and did not acknowledge us when we spoke to them

Plussat: Room was a great size and very comfortable. Loved the location in the middle of the city.

Miinukset: Staff on checkin were not very personable. Also the spa is out dated and not great.

Plussat: Huone oli hyvä, aamiainen kohtuullinen. Henkilökunta oli auttavaista ja kohteliasta. Parkkipaikka oli hyvä.

Miinukset: Hieman kaupallinen ympäristö.

Plussat: Excellent breakfast included in the price

Miinukset: There is parking at an additional cost - it's fine but would not be very easy for a large car to get in and out - I have a Focus and it was fine but a tight squeeze

Plussat: on the main shopping street and next to a plaza where occasionaly runs concert. my room was arranged towards the plaza side and I saw the concert right through my window. absolute a bonus to the trip.

Plussat: Ski bussi lähti kulman takaa.

Miinukset: 7pv sama aamupala. Ei nyt mitään gourmeeta odottanut mutta olis nyt vaihtanut vähän edes leivän päällis vaihtoehtoja. Vihreetä ei näkynyt. Hedelmät plussaa. Joka aamu aamupalalle tullessa ja lähtiessä tervehdin kahvila henkilökuntaa joka oli sama kuin hotellin hlö.kunta ei kertaakaan tullut tervehdystä takaisin. Tuli siitä vähän ei toivottu asiakas fiilis. 1hlö huone about 8 neliöö jossa ikkuna 2x2m putkikuiluun vähän nauratti. Kyllä se valo vähän kajasti jostain ylhäältä. ikkunaa ei auki viitiny pitää se verran oli se kuilu täynä rakennus pölyy ym. 7yötä/iltaa meni sit "kopissa" onnex päivät mäessä korvas sen ja olihan tuo halpa.

Plussat: The location is great, facilities, bus stops and the tourst information centre are at arms length, other parts of Andorra are also easily accesible by bus thanks to the nearby bus stops. Good starting point for walks in Escaldes-Engordany. The room has a nice bathroom with bathtub. Friendly and helpful staff.

Miinukset: The room was hot and stuffy as there's no AC and the window looks to a wall. Not all receptionists speak English.

Plussat: Bathrooms and bedrooms were always clean. Air conditioning could have been better but this may be because the beds were covered for privacy. The common area was a nice environment, if not particularly social.

Miinukset: 30-45 minute walk into city centre.

Plussat: Clean, spacious room. Close to starting point of Coronallacs trek. Close to shopping if this is what brought you to Andorra.

Miinukset: No a/c, so had to go to sleep with open windows. But the noise from the square below was unbelievably load. Had to close windows to get some sleep, then had to open them again in the middle of the night to get some fresh air.

Plussat: Location was excellent

Miinukset: Parking off site.

Plussat: Location was amazing. Room was comfortable. Did the job :)

Miinukset: Room service was offered but not explained how to call down to reception. No information in English in the lobby (maps etc) The view wasn’t one at all. It was a brick wall.

Plussat: Location.

Miinukset: On booking it clearly says that hotel has AC but it did not have. And due to poor isolation on the 5th floor my room was 30 degrees Celsius while it was 22 outside. Terrible.

Plussat: The hotel is in a very central street that has no traffic. The hotel is great, very confy beds, big bedroom and a bottle of water is offered and available in your room. Breakfast is good for a 3 star stay. There is no private parking in the hotel, which is stated upon reservation, and you have to pay 12€ to park nearby. If you leave before 8 am you can park at the end of the street for just 3€ the night. The reception is closed after 9 pm but they give you an entrance code.

Miinukset: For breakfast the staff divides between breakfast and the reception. The result is that either the reception or breakfast will be without support. Since both are busy during the morning this can result in a larger waiting period. I must underline that the staff do their best to reassure both places, however management should take this into considerations

Miinukset: There was a strong smell of parfume in the room. The breakfast was very limited.

Plussat: Super central location. Staff were super helpful and friendly.

Miinukset: We were there on a very hot day in what I suspect were the budget interior rooms. They open onto a small interior courtyard that is stuffy and noisy. Rooms are good, beds comfy but it was very hot and I could hear snoring all night. Invest in the outside rooms.

Plussat: Clean, Good Location, Friendly Staff. Decent bathroom and underground parking was very useful. 5 minute walk to the high street.

Miinukset: Car park is a little tight, but no worse than parking in the rest of Andorra.

Plussat: From our room on 4th floor we enjoyed good view on mountains and city centre. Nearby the hotel there was rather big parking, though not always having vacant places.

Miinukset: Air conditioning didn't work. Breakfast was poor even for such undemanding person as myself, Internet connection was slow.

Plussat: The room was a good size and the air conditioning worked perfectly. The breakfast was excellent with lots to chose from and well presented. Staff prepared a picnic breakfast for us on the last day as we were checking out very early.

Miinukset: Some staff could have spoken more languages, limit was Spanish and a little French.

Miinukset: It should be possible to reserve a parking space. I booked last year and car park was full when I arrived. I book hotels that have secure parking so am very annoyed that I have to use street parking for a very expensive car. I will know better next time.

Plussat: the receptionist was very kind and helpfull the hotel is close to Caldea and shopping malls but the village is pretty ugly, very far from the idillic mountain village I was dreaming about, would have been better to spend a bit more but stay in one of the tiny villages outside Andorra la Vella

Miinukset: they didn't tell me before that the parking costs 10€/day food at the restaurant was pretty average, poor chice just a fix menu with no vegetarian choice and cheap quality room was very small, no way to fit 3 bags inside the bathroom has no ventilation and was not possible to open the window hard bed

Plussat: Location and staff excellant

Plussat: Great location, comfortable bed & staff were happy to accommodate my request for extra pillows which were fluffy.

Plussat: rich breakfast nice staff good location poor parking!

Miinukset: car parking

Plussat: So.. a three star hotel that can easily make a four star cry.. Very friendly and helpful excellent english and french speaking staff . Good location, ok and cheap parking solutions nearby.. Very very clean (my wife is kind of obsessional, no complains this time..).

Miinukset: I can't think of a serious drawback, really..

Plussat: Comfort in general and a really quiet place and clean room

Miinukset: Nothing at all

Plussat: This is where you want to go when you need to escape the city. Amazing buffet breakfast by the way.

Plussat: Surrounded by nature. Lots of hiking options just outside the the hotel door. Spotlessly clean. Good shower with good water pressure. Nice breakfast. Free parking. Secure premises, entry only with a passcode.

Miinukset: We arrived slightly before 9pm, after a long drive from Barcelona. Didn't feel very welcome by the lady owner. She collected payment upfront, handed us our keys and sent us along our way. Didn't tell us about the area or what we could do nearby. We were hoping to get some food at the restaurant, but it closes at 9. Only food available was pizza. Although very clean, the bed was terrible. It was basically a fold out double bed, every slight movement from my partner could be felt.

Plussat: Comfortable room and friendly staff. Out of town location in woodland close to walking routes.

Miinukset: Breakfast was disappointing, with limited choice - no muesli or brown bread. My pizza one evening was over cooked and so dry I could only eat half of it. Loud music from cafe .

Plussat: The place is amazing. You can stay a few days there and enjoy.

Miinukset: It was a bit hard to find.

Plussat: Very comfortable hotel run by nice Russian family. They were superkind, everything was perfect. The hotel is situated in the middle of the mountains, with nice access to a lake and hiking trails. We spent lovely time there.

Miinukset: We could smell the bathroom in our room :(

Plussat: I was in the middle of a long road trip by motorbike and I was searching for a quiet place not far from Andorra La Vella to stay for a night. The place was exceeded my expectations in all ways. Perfect location in woodlands, quiet and picturesque.

Miinukset: I could stay more than only one night to expore the beautiful souroundings!

Plussat: The bathroom was large... The staff were nice. Restaurant was reasonably priced and breakfast good value and quality.

Miinukset: The rooms are quite small

Plussat: very helpful and friendly staff, excellent location, good breakfast.

Miinukset: can't think of anything

Plussat: Room spotless. Staff extremely helpful . Breakfast buffet was lovely with plenty of choice. A lovely peaceful spot.

Plussat: Nice surroundings for walking around. Friendly staff.

Plussat: Lot if noise from the street and internally during the night

Miinukset: The noise

Plussat: A perfect location, nice stuff

Miinukset: A very cold room, no duvents (only blankets), thin walls - everything was heard

Plussat: The bed ist very comfortable and the bed room as well as the bath room were very clean.

Miinukset: The WiFi connection.

Plussat: It’s in great location, right next to central shopping areas, also a lot of car park spaces around. Staff are very friendly and helpful, breakfast lovely prepared and delicious.

Miinukset: Non-existing free wi-fu... either not accepting password or no internet access...

Plussat: Nice staff, comfortable room overlooking the Carlemany street. Breakfast has plenty of choice. The hotel offers parking at a garage nearby for 10 EUR which is a very good price for Andorra. Will definitely return.

Plussat: location is very center

Miinukset: the reception close 11 am to 14 pm.

Plussat: the location

Miinukset: the room was small and so was the bed and it was too hot and no gradable. The hotel is noisy, specially at breakfast time, impossible to sleep. breakfast is nothing special.

Plussat: Comfortable room and beds, comfortable temperature. The staff was very pleasant and friendly. The location is very central and along the walking district. Great value for money.

Miinukset: They initially gave me a room that was not cleaned beforehand. However, they apologized and upgraded me the following day, so I can't really complain. Breakfast did not have a lot of variety but did the job as a buffet at a three star hotel.

Plussat: Clean and attention.

Miinukset: Check out early.

Plussat: Awesome location- central, close to Caldea and a bus stop to Ice Palace. The team is very kind and friendly, they checked us in earlier and called to book a restaurant. The room is okay, no view in our room. In general, I liked the hotel.

Miinukset: Breakfast is so-so. For me was ok, for my bf not that much. I saw here other complaints about breakfast, but I also saw good reviews. So I took pics of all of it so that you could decide easier. These 4 pics is all you'll get.

Plussat: Good value for money

Miinukset: The window didn't open

Plussat: Selection of food at breakfast was good.

Miinukset: The room was hot when there are four people sleeping in there. A small bar fridge in the room would have been appreciated.

Plussat: It was cheap

Miinukset: The hotel is old

Plussat: We arrived late night, and needed a room in the last moment. The guy at the reception was helpful and friendly, we got a quiet room on the top floor with views of the river, mountains and parts of Andorra city.

Miinukset: The room was relatively small, but ok for 2 nights. It was not that warm with 22-23 degrees outside in the daytime, but in the hot summer season with temperatures reaching 30 degrees celcius you might miss the air condition and the minibar/refrigerator.

Plussat: Good location, nice room with big bathroom. Not too much noise from the outside despite the central location next to a road.

Plussat: It was very clean and near the center.

Miinukset: It was very nosy from the cars that runs right under our window. Because of that we could not sleep well. The bunked bed need some repairs. It makes sounds every time the kids turned in their sleep.

Plussat: Cleanliness

Miinukset: Lack of basic supplies (e.g. soap, shampoo etc) Breakfast expensive and not worth it, so we went somewhere else The bunk beds weren’t comfy No parking included, unlike other hotels around the area Low value for the money we paid

Plussat: hard bed (very comfortable for me ) and very good fresh orange juice for breakfast,

Miinukset: loud fan in room , cold breakfast

Plussat: Clean, comfortable, helpful staff

Miinukset: -

Plussat: Nice location about 15 minutes walk from centre, downhill. The rooms are clean and nice

Miinukset: would be nice if they had parking.

Plussat: Good for over nights stay

Miinukset: Buffet breakfast cold

Plussat: The view to the town

Plussat: Location breakfast room staf

Miinukset: Pool. No survey. I saw a mother and baby in the pool .???...dont dare e.... Cofee in breakfast not tasty. Should be replaced. Hotel parking. Crazy..dont think park alone. Noisy groops in loby..

Plussat: Uima-allas.

Miinukset: Ravintola ei ole kummoinenkaan. Ruoka ei vastaa hintatasoa.

Plussat: Huone tilava. Erinomainen sijainti aivan ostoskadun alussa. Upea näköala vuorille.

Miinukset: Erityisruokavalioita ei huomioitu. Spa oli todellisuudessa uima-allas jossa vain yksi suihku. Sauna oli kiva yllätys mutta ei voi heittää löylyä. Kuntosali avautui vasta klo 9 joten jos halusi treenata aamulla, ei ehtinyt aamupalalle.

Plussat: Excellent dinner & breakfast, good location, good underground parking @10 EUR per night, nice city view, cleanliness

Miinukset: Quite an old facility

Plussat: Room 823 was great. Superior room with fantastic views. Clean and recently updated. Great value for money in off season. Reception staff was very helpful. Location was perfect, at top of main walking/shopping

Miinukset: The rest of the hotel was very dated and in need of some major TLC. Breakfast buffet had great selection but quality was a little sub standard. All in all would stay again but only if in same room.

Plussat: The staff were friendly and the room was clean and tidy. Close to town

Miinukset: The car park was difficult to use

Plussat: Very busy hotel as there was a football festival on but overall a great stay food was first class and the restaurant staff very helpful

Miinukset: Nothing

Plussat: Fresh fruits. Fine scenery.

Miinukset: No signs for dairy free products. Not many dairy free products to choose.

Plussat: breakfast, location,

Miinukset: shower in bathroom

Plussat: The view.

Miinukset: No towels, this was quite a surprise. Unique!

Plussat: Tullessamme meidät vastaanotti vanhempi mies, joka oli oikein hyvän tuulinen ja mukavalla, veikeällä huumorilla varustetu. Sijaiti on hyvä. Kävelykadun alkupäässä ja lähellä kylpylää. Autolla tuleville parkkitalo löytyy naapurikorttelista ja hotellin eteen pääsee tuomaan laukut jos vain uskalta ajaa pätkän kävelykatua.

Miinukset: Ainoa minus oli aamupala. Se mitä löytyi oli kyllä hyvää, mutta molempina aamuina kahvikone reistaili ja leivät ym pääsi monesti loppumaan aamupalapöydästä.

Plussat: Very friendly and helpful staff. Great location and nice rooms.

Plussat: Hyvä sijainti siistit huoneet, hintalaatusuhde super hyvä

Miinukset: Sain flunssan ilmastoinnista joka oli aika kova :D

Plussat: Good buffet breakfast

Plussat: Everything was great! We hade a great time and loved Andorra La Vella. Eureka was clean, comfortable and staff was really friendly and helpful.

Plussat: Good location and very cheap for your own room.

Plussat: The staff were great fun and so helpful

Miinukset: Odd smell in the room

Plussat: Great location, great and supportive staff. Overall nice place.

Miinukset: WiFi was pretty bad, probably due to the location and the buildings around it...

Plussat: Excellent staff and location

Plussat: Very friendly and helpful staff at the reception during all stay. Convenient location of underground parking and hotel itself.

Miinukset: The air conditioner was out of order, stuffy air in the room. Room was without view, just the opposite building five meters away. Small room.

Plussat: Good location, that's about it.

Miinukset: The room was incredibly noisy at night. We found out there was some sort of industrial washing machine directly above us making a lot of noise, so it was impossible to sleep. We called the reception, but the person could not speak English.

Plussat: Clean comfortable rooms Secure underground car park.

Miinukset: Access by car difficult as council pedestrianising the road area around making access to the hotel and car park difficult''

Plussat: clean and location is good

Miinukset: noisy no parking

Plussat: Location at the top of the shopping area

Miinukset: Would have preferred to have a fan

Plussat: Very clean

Plussat: It was near of the shopping area. Clean, calm and good price-quality relation.

Miinukset: The amenities were too poor. There wasn’t toothbrush, and the shampoo and gel was the same product so it wasn’t the best option for your daily shower. The swimming pool is not inside the hotel is about 600m walking.

Plussat: It's a great relaxed city with a good hotel which met my expectations with some nice touches. Room looked clean and was a good size.

Miinukset: The man at the reception seemed rushed, possibly because he didn't understand and/or speak English that well, but we did get through checkin and checkout without too much of a hassle. Plus the room doesn't have airco, which would have been nice

Plussat: Its more comfortable to stay in

Plussat: Suuri, tilava huoneisto, joka on remontoitu hiljattain tyylikkäästi. Toimiva pieni keittiö. Ilmastointi oli positiivinen yllätys! Hyvä sijainti ja hotellilla on oma lisämaksullinen parkkihalli.

Miinukset: Ulkoa kantautui jonkin verran katuremontin ääniä ja putkistot päästivät vinkuvaa ääntä makuuhuoneen puolelle. Ääniin kyllä tottui hyvin ja äänieeistys muihin huoneisiin oli kunnossa.

Plussat: It was clean and well located

Miinukset: Staff wasn't bad but weren't nice either. We left our bag by mistake in the hotel and they didn't call us. When we called them to find a way to send the bag to Spain again they said they would look for a way and call us back later, but they didn't. Also the bed is not bad but not comfy either

Plussat: The rooms were clean and comfortable, and we like the option to go over to the spot at the other SEHRS hotel. Also, the staff was very knowledgeable and helpful

Miinukset: The construction going on across the street that started at 7 AM right outside our window. Not the hotels fault, and just bad timing for us, but not the way we wanted to be woken up

Miinukset: No aircondition, and when you open the window, the river outside makes serius noise. Be aware of which side your room faces.

Plussat: Lahellä pää-ostoskatua ja hyvä aamupala.

Miinukset: Ei ilmastointia